026: Recapping Week 3 of The Customer Service Revolution Conference

Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · Nov 4, 2020 · 57m

Chief Revolution Officer John DiJulius and Senior Customer Experience Consultant Dave Murray recap the amazing group of speakers that presented during week 3 of The Customer Service Revolution Conference, featuring Jesse Itzler, Dr. Paul Bizjak, Darren LaCroix, Dave Murray, and John DiJulius.

You will learn:

How to address the relationship deficit

How to avoid empathy fatigue

Find the conversation gifts

You can't persuade, entertain, or educate without feeling a connection

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