Latest / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Medical Lab Cut Test Turnaround Time by 60 Percent
When a large diagnostic lab in Cleveland was averaging 48 hours to process routine blood tests, clinicians were making treatment decisions with stale data. This episode explains how the lab applied lean operations to redesign its workflow — consolidating workstations, implementing continuous flow, and cross-training staff — slashing turnaround to under 19 hours. Lucas and Luna walk through the specific changes: reducing technician walking distance by 40 percent, eliminating batching delays, and automating manual data entry. They also discuss the ripple effects on patient outcomes, staffing…
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