Latest / The Twenty One Clear Podcast / Building a Family Company Without Regret

Transcript

Building a Family Company Without Regret · The Twenty One Clear Podcast

• 0:12
  Adam Hatcher: Hello and welcome to the 21 Clear Podcast where we talk about
• 0:16
  anything to help you chaos, proof your family business so you can build a great
• 0:21
  company with a strong family around it.
• 0:24
  I'm your host, Adam Hatcher, and I am excited today to share a
• 0:29
  conversation with you with Shane Arthur, a phenomenal executive
• 0:33
  coach from Raleigh, North Carolina.
• 0:35
  And we're gonna talk with Shane about the idea.
• 0:38
  Of regret.
• 0:39
  How do we build a great company and not look back with regret?
• 0:46
  I want to take a couple of minutes and share an idea with you that
• 0:50
  has helped me as I think about setting goals as an owner, I.
• 0:54
  But then we're gonna quickly pivot to an interview with Shane where we expand
• 0:58
  on that because families are in a unique position to define success and broaden
• 1:04
  it beyond just company financial results.
• 1:06
  So let me share an idea and then we're going to go to the interview with Shane.
• 1:12
  We were at a conference, a supplier conference for a
• 1:18
  customer of the family's company.
• 1:22
  One of the, one of the company's executives got up and shared with the
• 1:26
  suppliers, many of whom were family businesses and family owned companies.
• 1:31
  An idea that was new to me, growth, liquidity, and control.
• 1:37
  When you work in your family company, you get to set the priorities.
• 1:43
  The overall strategic priority, and you can pick from those three, usually two
• 1:48
  of them, growth, liquidity, and control.
• 1:50
  So growth is expanding the company.
• 1:53
  Liquidity is having money outside of the company to.
• 1:59
  Give to the owners to do things outside of the business versus reinvesting it.
• 2:03
  And then control is the degree to which the family ownership group maintains
• 2:09
  control of the company versus the bank, or private equity or outside investment.
• 2:17
  When you think about setting a big strategic goal for your company,
• 2:22
  a strategic foundation, you can typically pick two of those three
• 2:26
  and trade it off against the third.
• 2:28
  Let me give you an example.
• 2:30
  If you are a family owned company that prioritizes growth and control,
• 2:36
  what that means is you're seeking to grow the business and because you
• 2:41
  want to keep control, you're gonna do it by reinvesting the profits.
• 2:46
  You won't have as much to distribute to the owners for them to do things
• 2:50
  outside of the company because you don't wanna bring in outside investment.
• 2:55
  For the capital needs to grow.
• 2:57
  You don't want to become over leveraged to the bank, or if you do
• 3:01
  take a loan out to the bank, you're gonna pay it off pretty aggressively.
• 3:04
  So you're offsetting liquidity owner distributions, you're offsetting that or
• 3:10
  trading it off to be growth and control.
• 3:17
  We're recording this at the end of May.
• 3:20
  You're probably starting to look back on the first half of your year, look to the
• 3:24
  second half, and even begin to think about strategic planning for the next year.
• 3:30
  If you've never thought about this growth, liquidity, and control, and
• 3:34
  sat down as a family and said, huh, I wonder what we are, what are our two?
• 3:40
  It could be one, but probably two.
• 3:42
  What are our priorities?
• 3:44
  It is a helpful framework for you, but that's not the only way In family
• 3:51
  owned companies we define success.
• 3:54
  Shane Arthur, I.
• 3:56
  Has a way.
• 3:57
  He's our guest today and he has a way of helping owners and executives, family
• 4:02
  owned businesses or not look at what their goals and priorities are, and then make
• 4:08
  sure they don't look back in a few years when they've accomplished them and regret
• 4:13
  having missed out on something bigger.
• 4:16
  I'm excited to share this conversation with Shane with you.
• 4:19
  Let's drop right into it.
• 4:22
  Shane Arthur, welcome to the 21 Clear Podcast.
• 4:26
  How are things in Raleigh, North Carolina?
• 4:29
  Shane Arthur: They're good, man.
• 4:30
  They're really good.
• 4:31
  Thanks for asking.
• 4:32
  Adam Hatcher: Absolutely.
• 4:33
  Uh, y'all, I am so excited to share some time with Shane with you because
• 4:40
  he is uniquely qualified to talk about this idea of setting priorities and
• 4:46
  being successful as a company, but do it in a way that we don't look.
• 4:50
  Back with regret, and Shane, you won't talk about yourself.
• 4:53
  So I will In June of 2019, Ja Shane took a step out and started Arthur
• 4:59
  Coaching and told me a while ago, he woke up in the morning wanting to make
• 5:06
  sure that owners and executives did not look back in five years with regret.
• 5:13
  How could he help them take steps today?
• 5:17
  To not look back with regret.
• 5:18
  And this approach, Shane, I mean, you'd been in business for less than
• 5:22
  two and a half years, and December of 2021, influenced Digest named
• 5:27
  Shane, one of the top 20 executive coaches in Raleigh, North Carolina.
• 5:32
  And you hadn't been in business that long.
• 5:34
  And now here we are almost six years later.
• 5:37
  Uh, actually six years later the next month.
• 5:40
  So congratulations to you.
• 5:43
  Shane Arthur: Thanks.
• 5:44
  Adam Hatcher: So I just wanna jump right in.
• 5:46
  I.
• 5:47
  You are really good at helping people that are successful.
• 5:52
  Think about regret, like what is it about that that interests
• 5:57
  you with successful people?
• 6:01
  Shane Arthur: Thanks, Adam.
• 6:03
  One of the things about about that leaving story was, I had a good career
• 6:08
  and as they put the next promotion on the table, it was a third of the country.
• 6:13
  Uh, and at that moment we had a six month old and a 2-year-old, and life
• 6:17
  was already stretched pretty thin, and I could see where I could keep enjoying
• 6:23
  my career, but it was clear quickly that there would be real regret from
• 6:29
  all that I would've missed at home.
• 6:31
  And so it was a part of my story, um, and I found working more and more with
• 6:35
  business owners and CEOs that it's a regular conversation with folks.
• 6:42
  Adam Hatcher: And is it a conversation that when people come to you, is it a
• 6:46
  conversation they've been having or is it something that getting a breath with
• 6:52
  you, it allows 'em to start talking about.
• 6:55
  Shane Arthur: It is usually an itch that's in their head that they're
• 6:57
  not really talking to people about.
• 6:59
  Um, but it's not a new idea that I'm introducing.
• 7:01
  It's, it's there.
• 7:02
  They've, they've created some kind of, um, or reach some kind of plateau
• 7:06
  in the professional lives and there.
• 7:09
  They're thinking about a pivot of some sort.
• 7:12
  but with that, they're recognizing the cost that they've just paid in
• 7:16
  the last season and they're trying to imagine what, what are they gonna
• 7:20
  do differently, uh, in this next five years that makes 'em look back proud
• 7:27
  with the decisions that they made.
• 7:30
  Adam Hatcher: Is there a particular age?
• 7:33
  'cause you said they've gotten to a point at the end of a phase.
• 7:36
  Is there a particular age when you find.
• 7:39
  People start soul searching.
• 7:41
  Is it their forties, their fifties, or can it kind of come in at any point?
• 7:46
  Shane Arthur: Yeah.
• 7:46
  I, I hope we're always dreaming about what's next and how life
• 7:49
  could be a little bit better.
• 7:50
  I know that when I started this business, I was working with older folks who
• 7:54
  were, who were in their fifties, and more and more of them were saying
• 7:58
  things like, I've only got one more year left with my daughter at home.
• 8:04
  Helped me make the most of it.
• 8:06
  And now as my, as my have spread out a little bit more demographically,
• 8:10
  I'm, I'm hearing more from people who have small kids at home.
• 8:13
  And are obviously very different conversations.
• 8:17
  but it, it's, it's noticeable to me that there is typically much more regret in
• 8:23
  the life of a business owner, uh, as their kids are transitioning out of the
• 8:26
  house, uh, whereas when their children are still small, there is uh, really
• 8:31
  just a deep sense of physical tiredness.
• 8:34
  Adam Hatcher: So if you're talking to a business owner who's getting to
• 8:37
  that second, third, fourth, that final son or daughter getting to the end of
• 8:41
  high school and they're starting to deal with looking back and thinking,
• 8:47
  oh no, I might have missed something.
• 8:51
  How do you help 'em with that?
• 8:52
  Shane Arthur: It is just a catalyst.
• 8:54
  You know, I love, I love looking
• 8:55
  Adam Hatcher: Hmm.
• 8:55
  Shane Arthur: but only because of how it, it makes us change our behavior.
• 8:59
  Uh, I, I, I'm not interested in people feeling guilt or
• 9:02
  shame for their past decisions.
• 9:03
  We know those things are not good long-term motivators for
• 9:05
  anything, but they do open our eyes.
• 9:07
  And so what we wished had been true and, and my job as a coach is to get
• 9:12
  a little sense of what they had wished was true then make a very fast pivot
• 9:17
  towards, well, what can be true tomorrow?
• 9:21
  Adam Hatcher: Think about an owner then who been successful.
• 9:25
  They've realized they wanna make a pivot before their next act.
• 9:28
  What are some of, what are some decisions you have to help them with
• 9:32
  or some things they have to let go?
• 9:35
  Shane Arthur: You know, we strategize so much about our businesses
• 9:38
  and, and think about what's next.
• 9:41
  I love helping people think about how to turn that strategy a little bit towards
• 9:44
  Adam Hatcher: I.
• 9:44
  Shane Arthur: outside of their business.
• 9:46
  was on a call recently with a gentleman who's, who's probably approaching a
• 9:49
  pivot, and, and he and I were talking about the summer coming up and kids
• 9:52
  being outta school and what that meant.
• 9:54
  And this is a guy who's, who's not overworking.
• 9:56
  He has, he has good boundaries, but you know, he owns a wildly successful
• 10:00
  business and, and so there's a lot of responsibilities there.
• 10:03
  He and I just talked about what does it mean during this summer to
• 10:07
  create surprise with your children?
• 10:09
  What would that look like for you to surprise them with your presence?
• 10:14
  In a couple different ways this summer.
• 10:15
  Just a way to start him dreaming about how to use that strategic genius that he has,
• 10:21
  but instead of towards new clients, back towards these kids that he loves so much.
• 10:28
  Adam Hatcher: Think about him or about someone like that.
• 10:30
  I'm sure someone's listening to this as, as we get into June, into July,
• 10:35
  and Shane, you may have just said that, and they thought, Ooh, I would
• 10:37
  love to surprise my kids with my presence, and I don't even know that.
• 10:41
  Like what does it even look like to wrestle with that?
• 10:43
  What would you tell, what would you tell a person who's dealing
• 10:45
  with that feeling right now?
• 10:49
  Shane Arthur: I took one of my kids to the dentist the other day, right
• 10:51
  in the middle of the school day, and simple, straightforward, pick
• 10:55
  up, dentist, drop off, big hug.
• 10:57
  It's good to see him during the day.
• 10:58
  And as I walked him into school, he said, dad, next time can we
• 11:02
  just go to Chick-fil-A together?
• 11:04
  And I thought.
• 11:06
  Yeah, we, we could do that.
• 11:08
  That's a real option for us to do that.
• 11:11
  It's just outside of the, the ordinary.
• 11:14
  Adam Hatcher: Mm-hmm.
• 11:14
  Shane Arthur: so that, that's what I'm thinking about is what
• 11:17
  are opportunities that we have.
• 11:18
  It's, it's part of the, you know, I appreciated what you said earlier about
• 11:21
  the, the three quadrants of your triangle.
• 11:23
  One of the things that business owners, uh, there always gonna be
• 11:27
  holding onto control a little bit.
• 11:28
  Right?
• 11:28
  Like it's, it's their thing.
• 11:30
  Uh, I, I don't find business owners that aren't interested in
• 11:33
  control to some degree, right?
• 11:34
  That's why we don't work for other people.
• 11:37
  I like how people use that.
• 11:39
  I like how people own that.
• 11:40
  They have a lot of freedom.
• 11:41
  It's one of the reasons why I really enjoy working with business owners is
• 11:45
  whenever there's a, there's a word, like, can't I get to pause them and
• 11:52
  let them, and let them answer that?
• 11:54
  Use a little different word for that.
• 11:58
  Because we don't work for other people.
• 12:00
  Right.
• 12:00
  Like that.
• 12:00
  That's just a different reality.
• 12:03
  Adam Hatcher: Don't work for other people.
• 12:05
  I am all but certain though, you've had to help owners wrestle with something there.
• 12:12
  Refusing to let go of in order to get the thing that they, as you help 'em
• 12:19
  see what they want to get, that there's something, they're like, what are the,
• 12:23
  if you're talking to somebody who's having trouble letting go, what are
• 12:27
  some of the things they just, you see executives struggle to let go with?
• 12:31
  Shane Arthur: Yeah.
• 12:32
  I'm sure our audience have some overlap in values.
• 12:35
  nine times out of 10, it is responsibility for people that they care about.
• 12:40
  Uh, they have, they have built a world, a business where they are just
• 12:46
  responsible for almost every person they interact with during a given day.
• 12:50
  And so they might be willing to sacrifice lots of things, uh, for
• 12:53
  themselves, but what they're not gonna do is not take care of people.
• 12:57
  Uh, and I find that, that, um, we're not paying attention.
• 13:01
  We can treat that as a binary thing.
• 13:05
  it's not binary, right?
• 13:06
  Like there's always limits.
• 13:08
  we just, we just like to, we always like to do a little bit more for our employees
• 13:12
  or a little bit more for our clients.
• 13:14
  Uh, that that bar never is high enough.
• 13:17
  And so I like to help folks recognize what's going on there.
• 13:21
  Adam Hatcher: So if it's not binary, I.
• 13:24
  How do you help them realize that it's more malleable than that?
• 13:31
  Yeah.
• 13:31
  Shane Arthur: So one of the biggest gifts I have in my life is a 79-year-old
• 13:34
  mentor who's got professional success beyond my imagination, and somehow I get
• 13:38
  to have lunch with him every other week.
• 13:41
  And one of the things he says is that the older and older you get.
• 13:44
  The less problems you're solving.
• 13:47
  We do more of that when we're younger, when we're building
• 13:48
  something, but as we get older, we're managing tensions much more.
• 13:54
  Uh, and I think that's the conversation we're having right now.
• 13:56
  You, you teed it up really well as you talked about the three
• 14:00
  tr edges of your triangle.
• 14:02
  Um, this is real life, right?
• 14:05
  Like this is business, family health, wealth, church involvement,
• 14:09
  philanthropic interests, like.
• 14:11
  is tension between how we spend our resources on all of these things.
• 14:16
  like to tell people, just look at their allocations, look
• 14:20
  at what's getting their time.
• 14:22
  Often what's getting their best energy is a better
• 14:25
  conversation with business owners.
• 14:27
  Um, you know, most of the people I work with and, and I, I think that you work
• 14:31
  with, we're not talking about people that are radically overworking, right?
• 14:34
  We're talking about people with decent boundaries that
• 14:36
  try to make it home for dinner.
• 14:38
  Um, but their energy, their creative and strategic energy is almost always going
• 14:44
  far more towards their business pursuits.
• 14:47
  Uh, even though you and I both know, they don't, they don't value
• 14:50
  their business more than they value their kids and their family.
• 14:52
  Right.
• 14:53
  I.
• 14:54
  Adam Hatcher: But their business is getting the majority.
• 14:58
  Of their creative time.
• 14:59
  That's a, that is a fascinating way to frame that, Shane.
• 15:03
  Not just your time, but where are you getting your, your creative time?
• 15:11
  Shane Arthur: Yeah, I, I didn't, I didn't realize until I started working
• 15:13
  with more and more business owners, but I don't think, I don't think
• 15:18
  strategic and creative work is, um, I don't think it's just for business.
• 15:22
  I just think that we've, we've been, we've trained our minds to go there.
• 15:26
  Um, and the reality is in, in a, in a profit driven world, we usually
• 15:31
  can see success there much faster.
• 15:35
  So whenever I'm inviting
• 15:39
  a wife or a husband to think about, um, how they're engaging with their partner
• 15:46
  or how they're engaging with their children, and I realize it's a leap
• 15:49
  that I'm asking for, I'm asking them to take a risk somehow with these most
• 15:52
  significant relationships in their lives.
• 15:54
  I remind them it's gonna take longer.
• 16:00
  Than it is when you lead a great meeting, um, and see results very quickly.
• 16:07
  sometimes we get impatient.
• 16:08
  I think, I think often business owners are impatient and, and I can get results
• 16:12
  faster professionally than I can in my own house, uh, almost every day of the week.
• 16:19
  Adam Hatcher: How do you help somebody get ready for that?
• 16:21
  I mean, if.
• 16:23
  If you're listening to the podcast, um, not watching this,
• 16:25
  you can't see me cracking up 'cause I've done the same thing.
• 16:28
  And Shane, you know, I have, uh, one of my sons has had a medical condition
• 16:34
  over the last couple of years that has taken using every bit of the strategic
• 16:39
  creativity I used in partnering in a family to scale a company.
• 16:44
  It's taken every bit of that focused on just the, that child's needs.
• 16:50
  Shane Arthur: Mm-hmm.
• 16:51
  Adam Hatcher: It was easier to scale the company.
• 16:56
  How do, how do you help people get ready for both?
• 17:01
  Letting go of some of their redirecting, some of their strategic
• 17:06
  energy and preparing for it not being or seeming as effective?
• 17:13
  Shane Arthur: Yeah.
• 17:13
  I mean, we're back to talking about regret, right?
• 17:16
  Adam Hatcher: Yeah.
• 17:17
  Shane Arthur: people like to say on our deathbeds, nobody regrets
• 17:19
  their lack of professional success.
• 17:20
  They're always talking about their family.
• 17:21
  I think that's unhelpful.
• 17:22
  Uh, I actually think a lot of people regret, uh, a lot of, uh,
• 17:27
  Adam Hatcher: Hmm.
• 17:27
  Shane Arthur: They didn't chase a little bit harder, a little bit differently.
• 17:30
  Adam Hatcher: Hmm.
• 17:30
  Shane Arthur: with the fact that deeper regrets usually do have to do with family.
• 17:34
  Uh, I, I think that's true.
• 17:36
  Again, I think this is a, this is a tension that we're dealing with
• 17:39
  and so I am often asking people to fast forward a little bit.
• 17:43
  Um, you know, with most of my clients, I'm talking actively
• 17:46
  about the next five years.
• 17:47
  I think that is a great unit of time to look at as we think about change.
• 17:52
  Um, but, but even then, asking them to look ahead.
• 17:56
  Like when, when there are, you know, when there's a, when your
• 17:58
  kids are five, seven, and nine and you're in that age and stage age,
• 18:04
  you are going to have an empty house, right?
• 18:08
  It's going to happen.
• 18:09
  And, and that is unfathomable to me, right?
• 18:12
  Like our kids are seven and nine.
• 18:14
  I hope that is a long time away.
• 18:16
  I want more and more time with my kids in our house, it's coming
• 18:20
  and can already fast forward.
• 18:23
  Imagine that day with a low help.
• 18:25
  And think back to this season, what, what will I wish was true,
• 18:29
  uh, for me about this summer, right?
• 18:31
  Our kids get outta school in two weeks.
• 18:33
  will I wish was true about this summer?
• 18:38
  When my autopilot is to have more and more powerful conversations with really
• 18:44
  interesting people, That's my autopilot.
• 18:47
  I think about, okay, let's do that again instead of, yeah,
• 18:52
  let's take my son to Chick-fil-A.
• 18:56
  Adam Hatcher: When you say that, the image I get, uh, last night I was
• 19:00
  looking at my phone and it popped up.
• 19:03
  If you've got an iPhone, it likes to feed you memory videos, which are a great way
• 19:06
  to sit and cry by yourself, but it was of, it was of my wife and I looked back
• 19:12
  at pictures from two years ago, from 2023 of places we had been together.
• 19:17
  And realize that none of those were in an office or on a call.
• 19:22
  As much as I love this chase of chaos, proofing a family business
• 19:26
  and it is important, like you talking with people and helping them not
• 19:30
  look back with regret is important.
• 19:33
  Practically, I think none of those would've made it in that photo stream.
• 19:37
  Um, and what I love to have had two or three more intentional pictures in there.
• 19:41
  There was one from a getaway we did.
• 19:44
  We went to visit.
• 19:45
  Her nephew, our nephew, um, in Scotland, and I love that that was there and
• 19:52
  it was really hard to do, but that's one of those five years from now.
• 19:56
  I'll be glad when that memory pops back up that we carved out the time and did that.
• 20:01
  Shane Arthur: That's right.
• 20:01
  That's right.
• 20:02
  when you're making those choices, we wanna make sure you're present.
• 20:06
  Right.
• 20:08
  Uh, 'cause I find that many business owners, once they've achieved a certain
• 20:11
  level of success, they actually get really good about booking really nice vacations.
• 20:16
  And we end up talking about how do you make sure you're present there?
• 20:20
  I.
• 20:21
  What in the world are you giving away in the week before you leave to
• 20:24
  make sure you don't need your phone?
• 20:30
  Adam Hatcher: You told a pretty honest story recently.
• 20:35
  I'm curious if I could bait you into telling it here about
• 20:38
  what may have been the most.
• 20:41
  To set this up, Shane has a fantastic LinkedIn profile.
• 20:46
  Uh, we're gonna link it in the show notes, gets a lot of reactions
• 20:51
  and maybe your most, if not one of your most successful posts.
• 20:57
  I remember you put it up as you went on vacation with your family and it
• 21:01
  wasn't that post that was interesting.
• 21:04
  Do you mind sharing about the one after it where you looked back with
• 21:07
  regret on having been successful?
• 21:11
  Because I remember you saying I was on my phone the whole time.
• 21:15
  I, I did it as someone on LinkedIn with a social media presence.
• 21:19
  You did what people wanna do it, it went viral and it cost you a vacation.
• 21:26
  Shane Arthur: Yeah.
• 21:26
  Adam Hatcher: Yeah.
• 21:27
  Shane Arthur: it was a, it was a great, simple family vacation and, and I'm
• 21:30
  a little too prolific on LinkedIn.
• 21:32
  Just try to toss something on there every day that encourages folks or ask folks to
• 21:36
  ask some deeper questions of themselves.
• 21:38
  And just tossed one up.
• 21:40
  I think it was probably a repost of one that had done well before, and I put it
• 21:43
  up, I don't know, walking to the beach, going out to the car for something.
• 21:47
  And when I checked it an hour later, it had exploded.
• 21:50
  It's one of my four largest posts ever in the history of LinkedIn.
• 21:53
  And I spent the next three days a post go viral.
• 21:59
  Trying to respond to comments, right?
• 22:01
  Once it starts going, you don't wanna stop it.
• 22:03
  And so a little bit of gas on it.
• 22:07
  Three days of a vacation that my attention was more on a viral LinkedIn post
• 22:15
  instead of my kids sitting there on the beach, like we were
• 22:17
  literally building sandcastles.
• 22:18
  And I was trying to think about when was the next time I could sneak my
• 22:22
  phone off and see what was going on.
• 22:26
  Adam Hatcher: And it may sound,
• 22:30
  it may sound trivial or silly to someone outside of the coaching world, but.
• 22:35
  Uh, getting attention on LinkedIn and keeping your presence out there
• 22:40
  is a, is a big part of building your brand and building coaching.
• 22:43
  It's similar if you're in a larger company, if you're checking Slack
• 22:48
  and teams and email or text messages.
• 22:52
  It's the same as LinkedIn.
• 22:53
  It's just, it's a different app that pulls you away.
• 22:58
  We've got people listening who are coming in.
• 23:01
  Shane, lemme ask you this as a, as a final question.
• 23:04
  They're coming into the strategic planning part of the year.
• 23:08
  You know, I love that.
• 23:10
  And,
• 23:10
  Shane Arthur: that.
• 23:11
  Adam Hatcher: and my hope is, my hope is, uh, in listening through this podcast that
• 23:16
  if they've never asked that question, are we growth, control, liquidity, control,
• 23:21
  growth, liquidity, which of the, which two of the three are we, uh, particularly
• 23:26
  if our customers are in a particular, going in a particular direction, if they.
• 23:30
  Clearly pick two and then start to build plans around
• 23:34
  that, having set that priority.
• 23:37
  You've talked about being in the room.
• 23:39
  If you were in the room and asking them, Hey, you're doing that, but
• 23:42
  how are you gonna do it in a way that you're not gonna look back in
• 23:44
  five years and wish it was different?
• 23:47
  Give me, I'm curious when you.
• 23:50
  When you're talking to people who are setting these audacious business goals,
• 23:54
  'cause those are good, what's one other thing you have them think about
• 23:58
  or challenge 'em with or encourage 'em in that you would tell our listeners
• 24:03
  as they go in the rest of their year.
• 24:05
  Shane Arthur: Yeah, it's actually really simple.
• 24:07
  Um,
• 24:10
  whenever the big goal is established and it's set, and they talk me
• 24:13
  through it, I say very clearly, now, let's assume that it's gonna work.
• 24:21
  Let's just assume it's done.
• 24:26
  What else needs to be true for you to be happy about hitting it?
• 24:35
  We set those big goals and then we worry that we won't hit them.
• 24:37
  The reality is we hit them right.
• 24:42
  It It might take a little extra time.
• 24:44
  It may cost us a little bit more cash, but we usually hit our big
• 24:48
  professional goals at some point.
• 24:49
  Uh, I like to help people think about what else, else should be true for us to
• 24:54
  look back with a big smile on our face.
• 24:58
  Adam Hatcher: And if you're in a family owned company, if you're working together,
• 25:03
  if you own the business together, answering that question together is scary.
• 25:09
  It's powerful, it's vulnerable, but it will build something great.
• 25:17
  It's those kind of questions, Shane, that are so foundational, uh, to building
• 25:22
  a great company with a strong family.
• 25:25
  And I love how you said it before, not losing yourself along the way
• 25:28
  and looking back without regret.
• 25:31
  Shane, thank you.
• 25:33
  Yeah, it is.
• 25:34
  Well, Shane, thank you so much.
• 25:37
  Um.
• 25:38
  I'll just say you are the first guest on the 21 Clear
• 25:42
  Podcast, which means two things.
• 25:44
  Uh, you are the best and it will only get better from here.
• 25:46
  Shane Arthur: Mm-hmm.
• 25:49
  A
• 25:49
  Adam Hatcher: Thank you so much for being here.
• 25:51
  Yeah.
• 25:52
  Well, so if you look at the, if you look at the show notes.
• 25:55
  Shane's LinkedIn profile is there.
• 25:56
  He also recently launched a great website for Arthur Coaching, uh, those
• 26:01
  that's in the show notes as well.
• 26:03
  How you can help us at 21 Clear is by subscribing or following this podcast
• 26:07
  once a month we are gonna have a guest like Shane or some of our own
• 26:10
  observations all around how you chaos, proof of family business to build a
• 26:16
  great company with a strong family.
• 26:19
  I am deeply thankful, uh, to you for listening today.
• 26:23
  I hope as you think about success and regret, you take a couple of
• 26:27
  things that can help you get better, your family and your company, uh,
• 26:31
  and so we will see you next time, as my grandfather would've said.
• 26:35
  Thank you so very, very much for listening.