Episode 71: You're Not Clinical. So Why Are You My Boss?
"You're not a hygienist. You don't understand."
Oh, we're going there.
You're responsible for the entire dental practice. Scheduling. Team performance. Patient experience. Profitability. But the moment you try to address an issue with a clinical team member, suddenly your authority is up for debate.
Sound familiar?
In this episode of Back in 10, Jen and Savanah tackle a question that might ruffle a few feathers: Should dental office managers have authority over clinical team members, even if they've never worked clinically?
Jen brings her clinical background. Savanah brings her years of…
The skinny
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