Latest / Coffee People Podcast / Kyle Layton From Prismatic Coffee Joins Coffee People For The Second One.
Transcript
- 0:01Hey there everyone. I'm Ryan Wolt, the host of the
- 0:03Coffee People podcast. I also write books like these,
- 0:07the Eli and Jane series. I'm very proud of them.
- 0:10You can find the link in the show notes.
- 0:11And if you're looking for a gift for your favorite book reading
- 0:15friend, please check them out. Cheers.
- 0:22Hey there, everyone. Good morning.
- 0:24I'm Ryan Wolt, the host of the Coffee People podcast, coming to
- 0:27you from a very rainy morning in Oregon.
- 0:30This show is presented by Rostar Coffee Packaging.
- 0:33You'll find recaps, context, and all of the links that we refer
- 0:37to in this episode in the show notes down below or of course on
- 0:41coffeepeoplepodcast.com. Today I'm at, or should I say
- 0:45back at Prismatic Coffee in Salem, OR I'm chatting with Head
- 0:50Roaster Cafe GM and co-owner Kyle Layton.
- 0:53He and I got together and recorded a great episode last
- 0:56week, but we ran into some technical difficulties with the
- 0:59audio, making for a challenging release.
- 1:02Kyle was really just generous with his time and pleasant
- 1:05enough to be willing to chat with us once again.
- 1:08So this is the second conversation we've had with Kyle
- 1:10Layton. You can still find that first
- 1:12one out there in the world, but this is the one that we're
- 1:15sending out in the newsletter. This morning.
- 1:17I'm drinking a Brooks Winery Prismatic collaboration.
- 1:21It's a Pinot noir barrel aged coffee, which I've been enjoying
- 1:24all week. And I hope that you have a nice
- 1:26cup at the ready too, because we're about to have a real life
- 1:29conversation while listening to the Rain with Kyle Layton of
- 1:34Prismatic Coffee. OK all.
- 1:43Right. We're recording.
- 1:46All right, cool. Jump across to you, Yeah.
- 1:51Hopefully it's in a good spot. I think it's going to be in a
- 1:54good spot. All right.
- 1:55Don't mind right there. Perfect.
- 1:58For now, and I'm going to you mind.
- 2:00Yeah, yeah, let's dive in. This is definitely going to be
- 2:06keeping me up way too late, but it's worth it.
- 2:10It's worth it. Well, on that note, cheers.
- 3:21Cheers, thanks for having me back.
- 3:26Thank you for coming back. You know what, last time I told
- 3:31you all about tapping on the table to get rid of all the
- 3:34evil, but then it didn't work. And.
- 3:37So maybe it was my bad. Maybe.
- 3:38I didn't think of. It if you wouldn't mind for the
- 3:44camera here, could you reintroduce yourself?
- 3:47Some people who have already. Seen you and know who you are
- 3:49from the last video. This might be the first time.
- 3:52That I've seen you. My name is Kyle Leighton.
- 3:56I wear many hats at Prismatic Coffee co-owner, roaster manager
- 4:05and yeah, anything else that needs to be done, really.
- 4:10That's right. Thank you.
- 4:11For introducing yourself, Mr. Layton from Prismatic Coffee,
- 4:16we've already gone through a lot of your back story.
- 4:19I'm going to make sure that if people didn't see the other
- 4:21video, they learn all that stuff.
- 4:25But before we get too far, Prismatic is, is the 1st place
- 4:31that you are not just managing and working in, but also a
- 4:34co-owner in in the time that you've been here and involved in
- 4:39this project about a year and a half, two years.
- 4:42Yeah, about two years now. Two years.
- 4:44How do you think you've changed as a coffee person going from
- 4:48that role of working in coffee to being like owning?
- 4:53In charge. Skin in the game.
- 4:56Yeah, yeah. It's been a really stretching
- 5:03process and gosh, yeah. It's seeing all sides and like
- 5:13feeling, you know, the the pressure and the impact.
- 5:17You know, if we're, you know, something that, you know, I
- 5:20would do as a former barista is like practice latte art a lot.
- 5:27And, you know, not necessarily think about the the waste
- 5:30involved because, you know, doing like cool designs and it's
- 5:35like fun pouring pennies down. Yeah, exactly.
- 5:38And now I'm just behind all of those processes, you know, and
- 5:48I, I see from, you know, buying the green coffee to how much
- 5:55every, all the overhead costs, you know, how much of like the
- 5:59cost of my own labor goes into it.
- 6:02And like now I still encourage, you know, like growth and and
- 6:08learning, but like, I would just have a heart attack if somebody
- 6:13made 10 drinks in a row and just tossed all of them.
- 6:20So yeah, I would say like my eyes have changed so much in, in
- 6:26that in that respect. So like when you when you say
- 6:32your eyes have changed, I think I know what you mean, but I want
- 6:34to clarify. When you walk in and you see
- 6:37people doing their job or not doing their job, doing other
- 6:40things, are you just looking around and seeing, oh, that's
- 6:43costing us this, That's costing. Does that take away from the
- 6:46coffee bar for you? Not, not too much like I, I
- 6:52think, you know, all of this stuff should happen.
- 6:56You know, like baristas are creative and social people.
- 7:00And so I want to leave room for that, but it's more looking at
- 7:05it in the way of like, OK, for this to like continue, We, we
- 7:09have to tighten it, you know, a little bit.
- 7:11So I'm not frantically like, ah, money's just going down the
- 7:15drain. But like, why are we talking so
- 7:20much at the same time, You know, like, what could we be doing
- 7:23right now? And I, I see myself, you know,
- 7:29some days more than others, like actually feeling like a boss.
- 7:32And it just like, but I get it. I get it from all sides.
- 7:37Like I've been, I've been on all sides of it.
- 7:39And now I'm just like. I feel like you didn't say that
- 7:41like you're a boss, like Cardi B is a boss.
- 7:43Yeah, you're like a boss. Like you're like you're you know
- 7:46your parents age boss when. You're a kid, Yeah.
- 7:51So there's a bit more of that. But, you know, I like to joke
- 7:56around and say that like, I'm in the phase now.
- 8:01Like, I don't know if you've ever experienced, you know,
- 8:04you're working a busy bar and, like, boss walks in and hops on
- 8:10bar to help and then everything goes to shit.
- 8:13Yeah, I do that now. Yeah.
- 8:17Yeah. I am the guy who comes in to try
- 8:20to help and everything gets ruined.
- 8:23And it's not necessarily because you don't know everything, but
- 8:25it's because you're not part of the rhythm.
- 8:27No, exactly. I'm throwing off the rhythm and
- 8:32I get that. Like I'm quite still qualified
- 8:36to operate the machine to a high level of excellence.
- 8:41I haven't quite lost that yet. But yeah, it's, it's the rhythm
- 8:46piece. I feel like when I started being
- 8:50in charge of bars and restaurants, it took a while for
- 8:54me to acknowledge it, but it was better for me to be more of the
- 8:57clean up crew. Yeah, I wouldn't come in and
- 9:00like, if we were shorthanded, I wouldn't jump behind the bar.
- 9:03I'd become the food runner. Yeah, yeah, somewhat.
- 9:07The person who's like in the, you know, helping do the things
- 9:10that take away from the service part.
- 9:12Yes, yeah. I could only screw up otherwise.
- 9:15Yeah, I, I see myself doing that a lot and actually like wanting
- 9:20to do that a lot. And especially when, you know,
- 9:26we we first opened, I was behind bar a lot, you know, me and my
- 9:30lead Caleb, creating our systems, you know, getting
- 9:35getting it all ironed out. But then once the hype, you
- 9:39know, kept building and building and we were getting really busy,
- 9:44I would actually intentionally walk away and let the team,
- 9:49like, mesh and figure it out and let frustrations arise and let's
- 9:55let them just navigate the rush. Yeah.
- 10:00And that was, that was hard. No, it's hard for me.
- 10:03Especially if you've been doing it a long time, There's like
- 10:05this. It's not just it's not a pride
- 10:06thing and it's definitely stepping out of your ego, right?
- 10:11Like I know I can do this but. The smarter move?
- 10:14Here is to let someone. Else exactly.
- 10:17And then it got to a point where, and maybe it hasn't for
- 10:20you yet, but where you've stepped out of it long enough
- 10:23that you really can't do it as good as the people.
- 10:26Teaching how to do it. I'm scared.
- 10:28I'm scared of that moment. Because you really, you've been
- 10:31in the office too long or you've been dealing with other things.
- 10:35And it's the guys at Cat and Claude talk about this on their
- 10:38show a lot about how their role is different now.
- 10:41You know, they, they started and they were all hands on deck
- 10:46doing all the things. But that's only a that only
- 10:49causes problems. Now they're at this bigger
- 10:51picture. Viewpoint.
- 10:54Which is, I think, the goal. Even if the thing that you're
- 10:59good at is what got you the start and then you like, give it
- 11:02up, Yeah, to do something you're not.
- 11:05Yeah, Experienced, yes. And oh boy, I am not experienced
- 11:11in a lot of it, but that's the the thing that I appreciate
- 11:18about how I've like grown in the learning process has been just
- 11:24being OK at sucking and like also having the drive of like
- 11:30not stopping until I figure it out.
- 11:34How do your business partners feel about you sucking?
- 11:36Are they OK? I think they would say that
- 11:40like, I don't suck. Maybe it's, you know, I
- 11:47definitely have like my lanes. What I do suck at is starting a
- 11:56thing and finishing it, like in a organized matter.
- 12:02That makes sense. I've got absolute ADHD and yeah,
- 12:11starting a task and finishing it, that doesn't happen.
- 12:16So, but I try, I put an effort to like you know you.
- 12:20Must have figured out strategies for working around it because
- 12:23obviously you're here and you know owner managing go owner
- 12:26managing this place I want to talk to you about this coffee
- 12:30we're. Drinking, but we're.
- 12:31Going to take just a quick break.
- 12:36Hey everyone, it's your host, Ryan Walt of Coffee People.
- 12:40Which if you're watching the show, you probably know that
- 12:43we're right in the middle of an episode.
- 12:45This is less of an ad break and more of an opportunity for me to
- 12:49make a formal apology directly to Michael Barthmess, the CEO at
- 12:54Civets Roasting Machines. Civets is spelled SIVETZ, and
- 13:00they have a website, SIVET z.com, civets.com.
- 13:07And for the better part of three years, I mean 1/2 a dozen
- 13:11seasons probably, I've been sporadically, mostly
- 13:15misspelling. It's actually misspelled in the
- 13:17closing notes of this show and has been all seasoned because
- 13:20something in my brain is broken. So to you, Michael at Sivets
- 13:25SIVETZI, vow that from this day forth, I will never misspell the
- 13:30name of your iconic coffee roasting machine company again.
- 13:34And to everyone else, check out sivets.com.
- 13:37Tell them coffee people sent you.
- 13:44I like that we're sitting next to this like full fireplace.
- 13:47It's not in the shop, but. It's nice.
- 13:50Yeah, yeah. What is this that we're
- 13:52drinking? I know you.
- 13:53Recently sold out. Yeah.
- 13:55So this is the OU tapped. I got a tap too.
- 13:59I can't not do it. Yeah.
- 14:01You know, my whole life has been predicated on.
- 14:03Yeah, yeah, karma coming from tapping my glass.
- 14:05Yeah, yeah, OK. Hopefully the audio still works
- 14:09I. Feel like that's a burn?
- 14:12Yeah. No, no, no, no burns.
- 14:15I just, you know, little superstitious.
- 14:20Yeah. Anyway, before I derail my
- 14:23entire self, this is Rodrigo Sanchez's Sangria Co Ferment.
- 14:32Right, which I've had on espresso before, although not
- 14:36has a. Wild one on espresso.
- 14:40Yeah, we, I believe there were 530K bags of this produced last
- 14:50year. And in fact actually about a
- 14:54year ago we placed the OR order for it.
- 14:58It was our first forward buy that we did and it showed up
- 15:06many, many months later because there was a there was like an
- 15:14export situation happening in Columbia that pushed it back.
- 15:21When you say forward order, just so we all know because I
- 15:25definitely know and I'm. Yeah, yeah, totally, just like
- 15:27you do. Explain it maybe for those of us
- 15:29that are, yeah, questioning. What do you mean by that?
- 15:31Yeah. So forward buying is the process
- 15:35of buying a coffee that is not finish being produced yet.
- 15:45So in the case for this one, I believe the fruit was about
- 15:50ready for harvest. And then, yeah, we purchased it
- 15:57for like, yeah, ahead of time. And so it came almost directly
- 16:04to us after it was done with harvest and processing.
- 16:10We got it through LA Coffee. Love it.
- 16:14So that's that kind of leads me to this question of obviously
- 16:17when you're buying coffee to serve in your coffee shop, to
- 16:21roast and serve, you're buying what you consider to be good
- 16:26coffee. You're not just, you know,
- 16:29you're a specialty coffee shop, specialty roaster.
- 16:32So you're not just buying, going, OK, this is our price
- 16:35point, this is our money making. This is how much we've got to
- 16:37make necessarily. You also are serving a product
- 16:39you want to be proud of. Yeah, absolutely.
- 16:41How do you determine for you what a good coffee is?
- 16:45Yeah, a lot of it. Well, one, I, I've had a lot of
- 16:54coffees in the past that don't come in grain pro bags.
- 17:00So the waterproof sealed, nice plastic bags.
- 17:06So that's always a it's a very minimal mark, but I always look
- 17:12for something in like an eco tech or a grain pro bag.
- 17:16So it's just like a little bit extra comfort of being like, OK,
- 17:20this coffee is worth enough to, you know, protect it from dirt
- 17:25and moisture. Outside of that, looking at
- 17:32cupping notes and scoring is a lot of, you know, how, you know,
- 17:38determining the quality of these coffees.
- 17:41And we have landed on buying only 85 and above.
- 17:48So for viewers out there, and maybe you don't know, 70 out of
- 17:54100 is considered specialty grade, anything below that
- 18:00commodity grade. So we have agreed that 85 is
- 18:04this really great starting point of like pretty Dang good.
- 18:12I would say too, like just, I mean just to acknowledge it like
- 18:16an 85 coffee is great. It's a pretty solid everyday
- 18:20coffee for most, most shops, but also the availability of a 85
- 18:26quality coffee has gone way up, even though we're like facing an
- 18:32an era with coffee shortages. I think they just put out a
- 18:35thing this week saying Brazil's expected to be down about 20% of
- 18:38production next year, which is going to massively affect a lot
- 18:43of kind of, I would say commodity lowering coffee, but
- 18:47the availability of an 85 point coffee just to have everyday has
- 18:51gone up. Quite a yeah.
- 18:52I mean all over the place. Even on our last order we got a
- 19:00AA grade from Zambia that was an 88 and I've never had a coffee
- 19:07from Zambia. This one was I believe processed
- 19:12at Katashi Estate. And now I'm looking at I just
- 19:17saw an upcoming shipment today. They have a pea Berry, a natural
- 19:23and anaerobic natural, all from the same producers that like I'm
- 19:30really looking forward to I might I might try to grab that
- 19:33anaerobic natural because so. That that brings us back around
- 19:36then because I kind of. Oh yeah, yeah, yeah.
- 19:39But what is it that makes you go?
- 19:40This is a good coffee that we want, that I want to work with.
- 19:44I want to. Play with this.
- 19:46For me processing comes into to play a lot.
- 19:51I personally love bringing coffees that, you know, after
- 19:58they've been profiled out, something that I can sit down
- 20:02with a customer and be like, try this.
- 20:05And it can spark a curious conversation of like, why?
- 20:11Why does it taste like this? Why have I never experienced
- 20:15this in coffee before? And yeah, what we're sipping on
- 20:20now, this Coferman I. Usually do not care for KO
- 20:28ferments. In my brain I kind of classify
- 20:32thank you kind of classify them similarly to what I would with
- 20:37like a dark roast being more 1 dimensional in flavor.
- 20:42Now the KO ferment, 1 dimensional, is, in my opinion
- 20:47at least, way more interesting than just tasting roast.
- 20:52But why I selected this one was for its many different notes
- 20:59that come through on it. It's the least one-dimensional
- 21:02Co ferment that I've had. I think every time I've walked
- 21:07into this coffee shop and you were here, the first thing you
- 21:11said was, oh, you have to try this.
- 21:13Yeah. Even before like hello, it's
- 21:16usually a wave. And we, we don't need
- 21:18pleasantries like let's get to business.
- 21:21Which I appreciate there's none of this particular coffee left.
- 21:25So this thing I'm grabbing right now is not not that, not that
- 21:29it's kind of goes into my next question packaging.
- 21:34You guys do the tubes for some of your special.
- 21:37Stuff. I have a collab with a winery
- 21:40that came in a tube recently and then you have the bags like this
- 21:46from Rostar, the show sponsor. Coincidence.
- 21:51What is it about the packaging that also stands out like?
- 21:55We've talked about the graveyard.
- 21:56Blend in the mix of different things.
- 21:58We've talked about how you represent with a lot of color
- 22:00and stuff. Yeah.
- 22:03I mean, one from like just a practical business standpoint,
- 22:09people are drawn to something that catches their eye.
- 22:14Think like a lot of people buy wine based off of the label.
- 22:21Honestly, I've been pretty successful with that.
- 22:24Like a good artwork on a label has led me to a lot of really
- 22:28good ones. But yeah, I think just
- 22:31practically we wanted to stand out, you know, be different in,
- 22:38you know, an industry that in some areas has become very clean
- 22:44and minimal. We felt like big splash of color
- 22:49was a way to to stand out. I would say warm too.
- 22:53And warm, yeah. Even though there's some muted
- 22:55color on there because of the the varnish on that bag, it has
- 23:00a warm suit that I feel when I come in the shop.
- 23:02Yeah, yeah, I. Mean that might be this giant
- 23:04Christmas tree. It could be that, could be that.
- 23:07Multi colored lights that are shining down on us right now.
- 23:11But I think that's a do you think that that reflects the
- 23:15coffee in it? And I think that I'm asking that
- 23:17because you were talking about Co ferments or unique
- 23:21processing. What Ruby Coffee out of
- 23:24Wisconsin would call it colorful coffee.
- 23:26Yeah, yeah. When you're thinking about
- 23:29coffee and what makes it good, do you think in color in that
- 23:33way or does that do you, do you associate it in any way?
- 23:36And maybe I'm just like way off base here.
- 23:39Yeah, I I don't like and. The music and.
- 23:45Yeah, yeah. Stuff.
- 23:46So I thought maybe there'd be a connection.
- 23:49Something similar, not necessarily color so to speak,
- 23:55but I do often compare coffees in a musical way.
- 24:01I also this is gonna sound so dorky and weird, but like I
- 24:07usually can taste like come up with a a shape for what I'm
- 24:15tasting like Yeah, and I don't really apple.
- 24:22Like a like this is a trapezoid or is it?
- 24:25Yeah. So like usually I'll get
- 24:29something with like how the acidity interacts with me, you
- 24:34know, so that can look kind of like a roller coaster, you know,
- 24:39or sometimes it can be like sharper and like kind of like a
- 24:43zigzag. This is this is crazy, but it's.
- 24:50It's interesting because you're you're coming at it from
- 24:52multiple perspectives. Somebody who likes to drink
- 24:55coffee, somebody who is trying to sell coffee, so they need
- 24:59other people to like the coffees that they're selling and someone
- 25:03who's actively roasting and playing with, you know, if I do
- 25:08this to the coffee, it's going to change the flavor this way.
- 25:11Does that mean I like it more but it's less appealing to
- 25:14someone else? Those are all thing.
- 25:16It's a calculus that owners or roasters have to make in, you
- 25:22know, almost on the fly. I know there's a lot of
- 25:25planning, but like at some point, like you have to say,
- 25:31this isn't for me. Yeah.
- 25:33Oh yeah, totally. 99% of the coffee we buy, I'm not drinking.
- 25:38If you want to, yeah. So what is it that the people
- 25:41are going to relate to? Yeah, right.
- 25:46Yeah, I, I have found just a really solid, so, you know, us
- 25:53being, you know, tucked under Portland, a specialty coffee
- 26:01hasn't been a massive thing around here.
- 26:03We've had some, you know, a couple of like hit shops and and
- 26:10roasteries and shout out to archive 'cause they're former
- 26:16roaster, I mean taught me how to roast done.
- 26:19So I've got mad respect for them.
- 26:22Rabbit trailing. Yeah, I would say I totally lost
- 26:30my train of thought and you're seeing the ADHD come out right
- 26:33now. No, it's AI.
- 26:37Think of ADHD, which I have very close people in my life with
- 26:42ADHD or ADD or some variant, and it's a it's a thing that like it
- 26:50what just happened to you where you lose your train of thought
- 26:52can happen, but it can also give you this great advantage in
- 26:55other areas of your. Life.
- 26:56Oh, totally. Yeah, yeah.
- 26:57There's got to be ways that you use that or you, you realize,
- 27:00like, oh, this actually helps me here.
- 27:02Yeah, yeah, yeah. It can be a stumbling block, but
- 27:04it's not only a. Stumbling block.
- 27:06No no no, not only. I think I only got here by being
- 27:13this way. I don't yeah, without my like
- 27:21passionate hyper fixations that I get it wouldn't, you know,
- 27:28wouldn't be here without them. And there's also so many things
- 27:33I could have been really good at if it didn't get difficult, then
- 27:35I quit because that's also part of it too, getting super stoked
- 27:40on it and then being like, yeah, well, it's hard now, so.
- 27:44Yeah, but that's, this is the thing that you didn't, which
- 27:47makes it matter more. It's like, oh, this, this was
- 27:50the thing. Coffee was the thing that made
- 27:51me want to push through. Right.
- 27:54And that was something you kind of expressed to me the last time
- 27:57we chatted. I'm going to ask you in just a
- 28:01second about the role of the coffee shop, but let's take
- 28:05another break. Just OK, yeah.
- 28:07Audio and technical doesn't work.
- 28:09We got to check it. OK, and we're back.
- 28:14I'm going to try to sit down in this deep chair that I'm not
- 28:16tall enough for, trying to make sure I keep my boots out of the
- 28:19shop. This is the second time we've
- 28:23been sitting here. This time it's not.
- 28:27We're not open. The store is not open.
- 28:28Yeah. Correct.
- 28:29I'm not part of the store is not open, but every other time I've
- 28:35been here it's been pretty much full and a lot of the people
- 28:38here live in this neighborhood walkable.
- 28:41So you're part of an agrahood, which is like this kind of
- 28:46community with a shared garden and greenhouse and shared open
- 28:50space, and there's a little root cellar store next door, but
- 28:55you're also kind of tucked away from the rest of the community
- 28:59that maybe doesn't live here. People have to make it a
- 29:01destination. I'm wondering what you've
- 29:05learned in a year or so here, just under a year being open,
- 29:08right? Yeah, January 15th will be one
- 29:11year, OK. So coming up on a.
- 29:12Year coming up, yeah. I'm wondering if you've learned
- 29:16anything or what you've observed maybe about the value of a
- 29:21coffee shop in a community. I say that knowing you're also
- 29:24opening a second location in kind of similar neighborhood.
- 29:28Yeah. Out in Monmouth.
- 29:30Yeah, yeah, it, it just becomes like a core place for the lives
- 29:42of the people directly around here.
- 29:46And I mean, many of the people in the community are like, have
- 29:51become seriously like, like family.
- 29:54And yeah, it's just, it's been so cool to see like the this
- 30:00hub, you know, things like when I, you know, pop my attire last
- 30:07week, I had people from this community, you know, call me, be
- 30:12like, are you OK? Do you need me to pick you up?
- 30:15It's, it's seriously been just an absolute, absolute treat to
- 30:20to see that. Do you give your authentic self
- 30:24to the customers here? Very, very much so There's.
- 30:28Not like a a forward facing Kyle.
- 30:31There. I mean, there is, because if I
- 30:37know you really well, I mean, everyone gets greeted, but like
- 30:43the ones I really love, I'm swearing at you.
- 30:45And. Well, that a little bit, but
- 30:49yeah, Well, we'll get there. I mean, come be where.
- 30:53Yeah. I just.
- 30:56Yeah, yeah. And it takes time, but you know,
- 31:00everyone gets like AI think a very good part of myself.
- 31:04And it's, it's fun to work through that and to begin to
- 31:11like come out of my professional shell a little bit.
- 31:14And that's how I want to operate, you know, out of that,
- 31:18just like very realness, something that I despise is like
- 31:28corporate good customer service, you know, with like a, with like
- 31:32a script or like the Chick-fil-A my pleasure thing or going to
- 31:39like a drive through coffee spot.
- 31:43That's all just like hype and energy.
- 31:48I think it's fun. You know, I think like going to
- 31:50a Dutch Bros is probably a fun experience, but that vibe, hype
- 31:59service just feels so inauthentic.
- 32:02And that offends me because I like to do it really real.
- 32:08And yeah, it's not bad. It's not bad for people to be
- 32:13hyped. And you know, I've learned.
- 32:15Ask you 30 questions. Transcripts in my time, some
- 32:20more specific than others. I I find that like the older I
- 32:25got, the more there was a distance between my my persona
- 32:30behind the bar and and who I was in real life.
- 32:35And then the more in charge I got that started to fall away
- 32:38because I felt comfortable just being OK.
- 32:42This is who I am, and this is maybe you're not getting all of
- 32:44me. But you're getting.
- 32:46A real version. And those are always the roles
- 32:50that I felt more successful in. I don't know if my boss has
- 32:54thought that. But.
- 32:55I felt that way, like customer service is such a weird thing
- 32:59and and you know, we're talking around the holidays and
- 33:03everybody is a little bit stressed, but also seemingly a
- 33:08little bit more graceful. Everybody's kind of oh, it's
- 33:10been a long. Year it's been, yeah.
- 33:13How do you feel? I guess do you feel more
- 33:18pressure this time of year or because the world has been the
- 33:23way it's been to offer people an always positive experience?
- 33:29Because I think that's the hard part is I never want someone.
- 33:32I would never want someone to come in, spend their luxury
- 33:34money, and then I'm a bummer. Yeah, right.
- 33:37So. How do you find that balance
- 33:38between your personal emotions and this thing you're giving to?
- 33:43Yeah, yeah, I think it, it comes down to the skill of just like
- 33:53reading where the the customer may be at, you know, picking up
- 33:58on things. And like I usually hit people
- 34:04with kind of like the same, you know, energy each time that I
- 34:09chat. And then I am intentional about
- 34:15like listening to the response back and making a further
- 34:21decision to respond differently based off of like what that
- 34:26looks like and toning it down or stepping into a more caring vibe
- 34:37or a more comforting vibe or whatever, you know is necessary
- 34:41to like meet people where they're at in that in that
- 34:45regard. So I think kind of in the
- 34:48holiday season, you know, I think about like, I think about,
- 34:53you know, people who may be similar to myself that have, you
- 34:56know, a tough day or a tough time around holidays or, you
- 35:02know, maybe they get stressed out about travel plans.
- 35:05And and so taking all of that into consideration and being
- 35:09extra mindful to meet people the way they want to be met kind of
- 35:15if that makes sense, if that answers your question at all.
- 35:20The other day my wife came home and she had pulled some names
- 35:24off of a Christmas tree at their workplace to buy gifts for
- 35:28foster kids and things. That's something we've been kind
- 35:30of doing. It's just like a a fun tradition
- 35:33here. I'm wondering, and I didn't ask
- 35:37you to think about this before, so I thought, do you have any
- 35:42sort of charitable efforts or things that causes that matter
- 35:48to you that maybe don't get, you don't get to talk about in your
- 35:52day-to-day work? With causes, yeah, yeah, yeah.
- 35:56So now. We can just.
- 35:59Go just clip it. No, no, no.
- 36:01The so the big part of like the, you know, core of Prismatic is
- 36:11giving back to the community. So in my like personal and most
- 36:18recent one was just making sure that we had a food drive here
- 36:25for when SNAP benefits were looking like they were going to
- 36:29be removed. So you know, that was a recent
- 36:34one as like a kid who often grew up getting food from the food
- 36:39bank. That one definitely like shrug a
- 36:43nerve. So I in the midst of, you know,
- 36:47kind of all the operations was actually like a little bit late
- 36:50to getting that started. And you know, I talked to John
- 36:58from Epilogue kitchen because he he did a a citywide Dr. at like
- 37:0440 different restaurants that he was all organizing.
- 37:09And so I talked to him and he already had stuff in motion.
- 37:13And then Justice, one of our baristas also just on his on
- 37:21their own did brought in boxes and just started putting it out
- 37:29on their social media. And yeah, so it was really cool
- 37:34moment, you know, seeing that. Yeah, that one, that one was.
- 37:42I know that food. Banks anywhere, whether it's
- 37:45here in Salem OR any town in America, it's going to have a
- 37:48food bank and a need for food at that thing.
- 37:52It's a little messed up that we have we're in that situation.
- 37:56We don't see have enough food to feed everyone.
- 37:59But sometimes I think you mentioned mindful in your in
- 38:03your comments about hospitality. But I think as we're going
- 38:07through this time, yes, enjoying and being grateful for all the
- 38:10things we have, but also being mindful that there are people
- 38:13who are just as excited about things from the food bank.
- 38:16Yeah, yeah. One of the things we noticed
- 38:18this year more than other years, most of the kids on the tree
- 38:22were just asking for necessities that you know they were giving
- 38:25to their family. You know.
- 38:27Very few were going I want toys, I want this, but most were like
- 38:31gift card to Safeway. That's what I really like this
- 38:34year and so I think as we are enjoying these fancy coffees,
- 38:39which I'm incredibly grateful for, that I get to drink also
- 38:43knowing that like hey, like there's a lot we can do.
- 38:46You. Know platform and and also.
- 38:49For you. With this, this business, yeah.
- 38:54So Congrats. Thank you.
- 38:55Thank you. It's yeah, it's a it's a work in
- 38:59progress too and an ever growing thing and always looking at
- 39:05ways, you know, to support the community when we can.
- 39:12We so the the wine coffee that you have currently is our second
- 39:17time doing it. And previously we did a collab
- 39:21with St. Innocent Winery and a dollar for
- 39:26each of those sales went to an organization who helps provide
- 39:35wine workers and harvesters with health insurance.
- 39:39So we were able to to do that and and give back.
- 39:43And it was super awesome. It was super awesome to be able
- 39:47to do that. And yeah, definitely want to do
- 39:52so much more. Whatever that I want, I want
- 39:54everyone to you. Have an idea?
- 39:57Yeah. Let's let's get it out.
- 39:59Yeah, send me a message. My last question for you in Part
- 40:032 of our Our Conversation for Coffee People podcast with Kyle
- 40:08Layton of Prismatic, I'm introducing you at the end of
- 40:11the show is probably not great with the full information.
- 40:15But my last question for you is, any New Year's resolutions that
- 40:18I should know about? For.
- 40:20You or for prismatic. Yeah, I'm so bad at like setting
- 40:26them because when I don't, then I have nothing to fail.
- 40:30Fair question with ADHD. Yeah, I I would say for me just
- 40:38to and you know, as as it is just like my baseline function,
- 40:43but just to continue to learn, continue to grow, to continue to
- 40:51raise the bar of coffee here in Salem.
- 40:57Yeah. I mean, not that I want to, you
- 41:00know, just pump out the best product that I think we can, but
- 41:05but to do it in a way that brings in the community and
- 41:10engages and shows those who are interested like, you know, how
- 41:17far this specialty coffee thing goes.
- 41:22And I hope to it was originally in the plan to do education
- 41:28classes and we've done a few events like that.
- 41:32But in this next year, I would really love to set that as a
- 41:39focus and really dive deep into the community and teach, you
- 41:44know, intro to roasting, do more cuppings, do latte art stuff.
- 41:51That was all like my plan in in beginning all of this.
- 41:57But then in doing everything, I didn't realize how much of A
- 42:02vortex it was of like what you're actually able to do
- 42:07versus what you thought you were going to be doing.
- 42:11That feels like a really brilliant coffee.
- 42:14Smarter advice to the segment, right?
- 42:17Yeah. The vortex of what is possible
- 42:19versus what you intend. Yeah, right.
- 42:23Yeah. And just like the learning
- 42:24process of like, Oh yeah, all these things I wanted to do
- 42:28individually, they could take a year, 2 years, you know, to
- 42:32reach that point of where you'd like, wanted it to be.
- 42:37And, you know, for any of our education classes and courses,
- 42:42you know, I wanted like a specific coffee to give away and
- 42:48a brew kit that you could take home and a packet of information
- 42:52to help you brew perfect coffee at home.
- 42:55And gosh, just getting all of that together while operating.
- 43:02Yeah, absolute vortex anyway. Well, bandwidth is a bandwidth
- 43:07it, right? Not just for you though, but for
- 43:09the people you work with. You know, I've worked with some
- 43:12really incredible coffee people and, and hospitality people and
- 43:18sometimes we didn't get things done and it was because we were
- 43:21on different paces. Our bandwidth was different.
- 43:25One of us could go further on any given day, but the other one
- 43:28needed a little bit more processing time.
- 43:31And so finding that that rhythm where everybody's on the same
- 43:36path at the same time so you can get it done or they're taking
- 43:40care of this over here so you can focus on the class.
- 43:44Or whatever. Is always a challenge, but Kyle,
- 43:48I appreciate you spending more time with me.
- 43:51We both have empty glasses, so we.
- 43:52Should get. Another coffee or maybe
- 43:55something less caffeinated this late in the day.
- 43:59Thank you for being on. Coffee of course, of course.
- 44:01My pleasure. Thanks for dealing with my
- 44:05sometimes rabbit brain with hopefully some good Nuggets in
- 44:08between it. I hope I said good things.
- 44:11I think you did OK. We'll we'll edit as best as we.
- 44:14Can all right Beautiful. On that note, prismatic dot
- 44:18coffee. Prismatic dot coffee.
- 44:20Top as well. Yeah, Thank you for being here
- 44:23and thank you to everyone for surviving 2025 and another
- 44:29season of coffee. People.
- 44:30Yeah. Cheers.
- 44:32Cheers. Hello again everyone.
- 44:40Thank you for listening or watching the Coffee People
- 44:43podcast. Kyle Layton is still figuring
- 44:45out his place in this new version of a coffee life.
- 44:49Our original conversation that was held at Prismatic still
- 44:52exists and I hope you check it out.
- 44:55The content is really good, even if the audio is not listener,
- 44:58watch it wherever you're watching this podcast.
- 45:01But please, you know, we appreciate you being a little
- 45:03forgiving of that audio. It's something we're we're still
- 45:06figuring out as we explore the video side of this podcast.
- 45:10Coffee People is presented by Rostar coffee packaging found
- 45:14online at rostar.com. It's because of them that we can
- 45:17try new things, that we can learn how to do new things like
- 45:20video. I love that these match that you
- 46:57did the shirts with. Them.
- 46:58Yeah, we have a full. There's actually still oh, that
- 47:05is a strong magnet. You have any crap?
- 47:09There's still a yet to be released a piece of this bundle.
- 47:15What do you mean? Like a merch or something or?
- 47:19Screen printed posters. Nice they.
- 47:23I don't see one of those. Got I'll have to check in with
- 47:27my buddy Drew, the artist who did all of this.
- 47:30But originally we were planning the hoodie, the blend and a like
- 47:40we were going to do 100 screen printed posters and then he he
- 47:47had to move into a new house and then a bunch of other life stuff
- 47:50happened. But I believe that he's actually
- 47:53working on them now, so. It's like a good example.
- 47:55We were just talking about same same pace of bandwidth, right?
- 47:59And yeah, so I'm I'm. These might be some of my
- 48:03favorite packages of the year. Yeah, heck yeah.
- 48:06I and another bandwidth thing, when Rostar did their bag
- 48:11competition, I wanted to like get these submitted but also
- 48:18drop the ball on that one 'cause I think, I think Rostar would
- 48:24definitely also think that these are some of the best ones
- 48:28they've done. They haven't said that to me
- 48:32specifically. I don't think they can like play
- 48:34favorites. But yeah.
- 48:36Yeah, these are. It's also just kind of my vibe.
- 48:38I think I like skulls. I mean, and you know, if it's
- 48:41not, there's like, it's OK to be wrong, but like.
- 48:45But you guys did you guys have done some other cool ones too.
- 48:47But I think what is there's so many great packages now.
- 48:53I love packages. So yesterday I went to an adult
- 48:58beverage store just to look at labels and they kind of because
- 49:02they kind of especially whiskey labels now remind me a lot of
- 49:06like playing cards used to be like like coil or is it oil or
- 49:12Doyle? They used to do these intricate
- 49:13designs. I think they still do, but I
- 49:16just don't see it as often. But I always think that's just
- 49:19such a great thing and I'm not a good enough designer to do that
- 49:24stuff. And so I'm, I think it's cool,
- 49:29Yeah. Anything else?
- 49:30Anything you anything I can do for you man?
- 49:36No. Awesome.
- 49:37That's it. Yeah, that's.
- 49:38The best kind of deal for me. Yeah, yeah.