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Benefit Personas: Making Rewards Human Across 15,000 Employees

Summary

What are you actually paying your employees for? In this episode of Beyond the Paycheck, host Kelsey Willock Jones talks with Joshua Lemon, Senior Director of Global Total Rewards at Resideo, about why total reward statements feel like showing your kids the grocery receipt, how his team uses personas to make benefits communication human across a 15,000 person global workforce, and why AI's uneven multiplying effect could end the era of paying for presence. Along the way: making the case for benefits the spreadsheet can't justify, Resideo's above benchmark 7% 401(k) match, and the…

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