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Ian Hook on Advancing Operational Excellence with AI and Knowledge Management - The Earley AI Podcast with Seth Earley - Episode #041

Ian Hook is an exemplary professional whose journey spanned from an early career as a blacksmith and preschool teacher to becoming a seasoned expert in knowledge management and artificial intelligence (AI) at Nevartis. His unorthodox path and hands-on experience have endowed him with a deep understanding of the intricacies of knowledge management and its pivotal role in leveraging generative AI tools efficiently and effectively within operational teams. Ian's significant contributions have led to remarkable operational efficiencies, including an $18 million savings for his company by…

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