Latest / The Gill Athletics Track and Field Connections Podcast / BONUS: BoSCA-Mike Hermann of Univ of Illinois-Springfield "Beyond the Playbook: Building Community and Campus Engagement Through Athletics"
Transcript
- 0:00It's bonus time. Hey guys, recently your humble
- 0:04host here, Mike Cunningham, attended the Bosca, the Business
- 0:07of Small College athletics convention held up in Chicago on
- 0:11an annual basis. What an amazing event with
- 0:14athletic directors from around the country at great
- 0:16universities. And we had a chance to record a
- 0:19few of the speakers that were there.
- 0:22And I thought there were some that, you know, as we have an
- 0:24audience of track coaches in high school that are athletic
- 0:26directors and we have college track coaches that maybe one day
- 0:29will become athletic directors or athletic administration.
- 0:32I thought there were some topics that would do real well for you
- 0:36to learn from. So here we are.
- 0:38We've got about 5 of them over the next 5 weeks that will do.
- 0:41Today we are honored that Mike Herman, the athletic Director of
- 0:45the University of Illinois Springfield, he kicked us off
- 0:48for this Bosca convention. His topic is beyond the playbook
- 0:52building community and campus engagement through athletics.
- 0:55I hope you enjoy this. Hope you receive value.
- 0:57And let's go right here, right now with Mike Herman.
- 1:02You know, this is amazing. It's an amazing transformation
- 1:05from what we did start with in Oklahoma City.
- 1:08And I had a chance to go to a few of those seminars early on.
- 1:11I'm kind of a prodigal son, by the way.
- 1:13I started my career at a division two school, but I spent
- 1:17a lot of it at Division One and was the athletic director at,
- 1:21but most of the Division One schools I had were really small
- 1:23colleges. I mean, they're, they have the
- 1:25Division One name, but they they face the same things that many
- 1:29of us face at the institutions we're at today.
- 1:32And then I went, I was at Kansas Wesley as athletic director and
- 1:35vice president for seven years. And I went back to Division One
- 1:38for a little bit. And I am so happy to be not at
- 1:42Division One. It's crazy time at Division One.
- 1:46And the focus is not on the values that are important to me
- 1:49and probably important to you. And that is, you know, providing
- 1:52opportunities for our student athletes for crew readiness and
- 1:54path to graduation and those things that are important.
- 1:58But in in that time, I had a chance to go to Bosca and, and
- 2:01Jim has really been a leader in in providing professional
- 2:04development. So I want to start by asking
- 2:06your help. Let's give him a round of
- 2:08applause for what this has turned out to be and where we
- 2:10are. And in my job as the first
- 2:17speaker, I'm really kind of the opening act, right?
- 2:19So I'm supposed to get you excited and started doing some
- 2:20applause and that kind of stuff. So I have AI need another round
- 2:22of applause. And that's for you guys.
- 2:24I mean, you're here spending two days in July when there's a lot
- 2:27of things that could be happening on your campus or in
- 2:29your personal life that you could be doing and you're
- 2:31spending time here working to get better as professionals.
- 2:33Jim mentioned that our profession is unbelievable.
- 2:35We're we're really willing to share information of it's, it's
- 2:38really helpful to all of us. So I'm glad everyone's here
- 2:41because it's the synergy of all of us together that's going to
- 2:44make this a great event. So listen, Morano applause for
- 2:46the group that's here today and what you're doing.
- 2:52So I do want to start with this. I I'm kind of a maybe a Jim
- 2:56described himself as a crusty former athletic director and
- 3:00described me as old friends. So I guess I'm in that same
- 3:02category, although I am a current athletic director, but I
- 3:05same category of crusty. I actually lose use some AI in
- 3:09this presentation. I was very proud of myself.
- 3:11You know, I'm trying to adopt some new things.
- 3:13We're working with fan word in our department at one this year.
- 3:16We're excited about that, but I asked AI to give me 10 possible
- 3:21topics for this conversation and this and this is the result of
- 3:26that. We put it together beyond the
- 3:27playbook building community and campus engagement through
- 3:29college athletics. So that's what I want to talk a
- 3:32bit about and I've had a chance to do it at a number of places.
- 3:35I've been the athletic director at 4 institutions, Niagara
- 3:38Towson, Kansas Wesleyan, and now at Illinois Springfield, and
- 3:41I've been the senior associate at 5 institutions, Xavier,
- 3:45Seattle, Old Dominion, Norfolk State and the University of
- 3:48Pacific. Too many, but that's the way
- 3:50that that's the career path that has been in front of me.
- 3:52But, and, and community engagement has been an important
- 3:55thing that I've done in each and every stop.
- 3:57And what I want to do today is share with you some some ideas
- 4:00that I'm using at UIS in here. There's going to be 12 ideas and
- 4:04we're actually trying to implement all 12 because we're
- 4:06crazy. And, and we think it's a good
- 4:08idea to try to, to have big, big goals.
- 4:10We're going to try to implement all 12 and it may not all work
- 4:13in one year and and probably won't, but it's a long term
- 4:16commitment and we're we're working towards that.
- 4:18So I used AI to put this together.
- 4:20I also used AI for this slide. I said, Hey, give me a title
- 4:22slide and I put this together. I thought this AI thing's pretty
- 4:25good, but that's the end of the AI piece.
- 4:28So the rest, that's the end of the high tech.
- 4:29So we're going to move on to the next step here.
- 4:32And I want, you know, what does it look like?
- 4:33What does it look like to have that community engagement?
- 4:37And so, you know, there's a lot of aspects to it.
- 4:39Certainly there's the aspect of of full, a full arena or even a,
- 4:43a vibrant arena, vibrant arena, vibrant stadium.
- 4:46This is Kansas West End's venue here.
- 4:48But having that vibrant crowd is is part of it, having that
- 4:51connection where people come to campus for your events.
- 4:55But it's really more than that. It's more it's, it's the
- 4:57conversation that takes place in the community, the anticipation
- 5:00for the game and the conversations that take place
- 5:02afterwards. It's when the community wants to
- 5:04really help your student athletes where there's support
- 5:07there, where there's opportunities for internships or
- 5:09job shadowing or now in today's environment, NIL, That's what
- 5:14really makes a community connection work.
- 5:16And I know in this room, because many of you are friends and, and
- 5:20long time colleagues, that there's a lot of your, in your
- 5:22communities where, where a lot of this is taking place at a
- 5:24very high level. And, and that's great.
- 5:27And maybe from today you can take a little bit of something
- 5:30of how to recharge something you're doing and, and maybe
- 5:32maybe change something. But the schools I've worked at,
- 5:35we were often building from Ground Zero where we didn't have
- 5:38that connection with the community and we needed to build
- 5:41it. And, and really that's what
- 5:42we're trying to do is figure out what does it look like?
- 5:44What does it build? Like how do we become a college
- 5:47town, You know, because we want to be a, we want that college
- 5:50town experience. You know, again, just to give an
- 5:53example of how far we are, there's a group at in our market
- 5:57called the Springfield Sangamon is our county Springfield
- 5:59Sangamon Growth Alliance. It's the economic development
- 6:02group and they put together a great publication they share
- 6:04with people that are interested in coming to Springfield in, in
- 6:08that publication, they say we're a college town in disguise.
- 6:12And although that hurt a little bit to hear that it, it is
- 6:15actually a pretty good assessment of where we are.
- 6:18We're a college town in disguise.
- 6:19UIS is there has been there since 1970.
- 6:22We don't have the right, the strongest connection with the
- 6:24community. We have a junior college.
- 6:26Lincoln Land is is in there as well.
- 6:28We have the, we have a medical school and some other things.
- 6:32So we're a college town in disguise.
- 6:34But how do we really become, get that college town experience?
- 6:37What are the steps we're going to take?
- 6:38And that was something we talked about from when I, when I took
- 6:41the job. And so I have one year under my
- 6:42belt at UIS and we're working on year 2 and putting some of these
- 6:46plans in place. Some of these things we did in
- 6:48the first year and, and some of them were going to do a little
- 6:50more aggressively in, in year 2. But we want that college town
- 6:54experience. And I thought it was funny, I
- 6:55committed to this topic or ironic maybe that D2 ticker
- 6:59changed their title name to, to college town because they, they
- 7:04realized that's what we want. We want that college town feel.
- 7:07So that's, that's, that's the, that's what we're all striving
- 7:10for, you know, and, and why is it so hard?
- 7:13You know, even in the time I've been in this business, which has
- 7:16been a long time, I've seen it get more difficult to make that,
- 7:19to get that community connection is why, why is it so hard?
- 7:23You know, I think it's for a variety of reasons.
- 7:24Your life has changed when you have started.
- 7:27And they had a soccer field as one of the first lighted soccer
- 7:29fields in the community. And everybody came to it because
- 7:32it was unique and different. And now in our community, high
- 7:35schools have, you know, beautiful stadiums and large
- 7:37video boards and better facilities than we have.
- 7:40And so that charm has gone away or that uniqueness has gone
- 7:44away. But I also think that I also
- 7:47think it's harder to visit a college campus today.
- 7:50There used to be roads that went through campuses that college
- 7:52had closed. To make it more of a campus
- 7:54feel, they've put up fences. Some.
- 7:56Some have a gatehouse. That's my gatehouse.
- 7:58Some have a gatehouse. How many colleges have a
- 8:00gatehouse to enter your campus? OK, so some do.
- 8:03We did that at a few of the colleges I've worked at.
- 8:05So that certainly doesn't say come on in, right.
- 8:07That's that's, that's you have to really have a reason to want
- 8:10to go there. And so that's part of it.
- 8:12And and faculty, staff and students don't get off campus
- 8:16like they once did. You know, it used to be the fact
- 8:18they would have to go out to lunch together or they go get
- 8:21coffee. Well, now there's Starbucks is
- 8:23right on our campuses or Chick-fil-A is there, or you can
- 8:25do Uber Eats and, and the idea of going off campus just doesn't
- 8:29happen. So you have to be intentional
- 8:31and you have to focus on it. And I just think that a number
- 8:33of schools, at least the schools that I've been working at, that
- 8:36hasn't happened previously. And so we're working to make it
- 8:39more intentional. You know, I always, I've always
- 8:41wanted to use this analogy. So here it is.
- 8:43When do you, when do you start? When do you start trying to make
- 8:45that connection with the community?
- 8:47And it's like the adage of when, when do I build that shade tree
- 8:49from my backyard? Well, the best time to build the
- 8:51shade tree was 20 years ago because it would be a nice
- 8:53beautiful Elm tree by now. But the second best time to
- 8:56start is is today. Start building your, you're
- 8:58never going to be more excited about it.
- 9:00If you think this resonates with you.
- 9:01Then when you walk away from the seminar and if you can go back
- 9:03and start to do some of this on your campus and put a plan
- 9:06together, even realizing it's July and some of your planning
- 9:09is already done. But putting some planning
- 9:11together, that is not going to happen in one year, but maybe in
- 9:14three years if you're consistent with it.
- 9:16This is the, this is the right time to start.
- 9:20OK, here's one more AI piece. I asked him to give me a
- 9:22clipboard with some words on it. So it's another AI piece.
- 9:25This is the game plan #1 There is no silver bullet, you know,
- 9:30and, and, and I think the idea here, and Jim said we want to
- 9:33walk away with an idea or two. We can take back the campus.
- 9:36And maybe you were coming to this hoping.
- 9:37I'm going to figure out what that one thing is of how we
- 9:40connect to the community. And there is no one thing.
- 9:43It's, it's no one thing. It's, it's, it's, it's a lot of
- 9:46different things. So that's the first piece #2 you
- 9:48have to be intentional. You have to be intentional about
- 9:51what you're doing with connecting the community.
- 9:53A quick example, when I was at Kansas Wesleyan and we were over
- 9:57break, our teams, the cafeteria was closed and our teams would
- 10:01have to be fed. And we would, they would go to
- 10:02some of the, you know, restaurants in town and, and get
- 10:06some food and bring it back to campus.
- 10:07And we would eat, they would eat in the, in the basketball
- 10:10facility or somewhere and have their meal there.
- 10:12And I thought, well, ma'am, what if we ate in the restaurants?
- 10:16You know, you can't always do that during the year when time
- 10:18is crunching. But over break, these, these
- 10:21guys are doing nothing but practicing basketball and
- 10:23sleeping and eating and playing video games and practicing
- 10:25basketball. So what if we, what if we send
- 10:27them into the community for those meals?
- 10:30So now you're going to have 14 basketball players sitting in
- 10:33the community among families and, and, and, and other diners.
- 10:36And they're going to make an impression and they're going to
- 10:38make a connection. And so we changed what we were
- 10:41doing a little more inconvenient maybe, maybe.
- 10:44But I think the payoff is there where they were going into the
- 10:46community and they were, they were eating there and people
- 10:48were observing. Now I, I will say people are
- 10:50going to observe them. So it it's also a great life
- 10:53lesson for a chance for them to realize what it's like to eat in
- 10:56a restaurant, what you need to do.
- 10:58A little story. We had a first pitch dinner in
- 11:01January and we had a big crowd on the lower floor and there was
- 11:04an upper deck. And there was about 35 of our
- 11:07baseball players whose families didn't come, were kind of
- 11:09sitting there in a group. And afterwards of the one of the
- 11:12women that was running the event servers came up to me and said,
- 11:15are you the athletic director at UIS?
- 11:16And I thought, OK, this is not going to be good.
- 11:19Yes, I am. I admitted.
- 11:21And she said, you know, I went up there and those student
- 11:25athletes all cleared their own places and put the stuff in the
- 11:28bus area. They pushed all the chairs back
- 11:30in. I've never seen that before.
- 11:32I was so impressed with your group.
- 11:35So your student athletes when they go in the community, have
- 11:37an opportunity to make an impression.
- 11:39Let's just, you just need to make sure it's a good impression
- 11:42number. The the next item.
- 11:43It's got to be persistent. You know what, you've got to be
- 11:46persistent. Example here.
- 11:49When I was at Niagara, I got to Niagara, I'd been in Xavier
- 11:52previously and we had a great run in in at Xavier and we got
- 11:55to 98% of the capacity. We sold 7000 season tickets.
- 11:58My last year we did, we sold 1000 new season tickets that
- 12:02made us buy a cake and celebrate because you don't do that every
- 12:04day. And I got to Niagara and I said,
- 12:07can I have the, what's the season ticket order list?
- 12:09Can I, can I see it? And they hand it to me to fit
- 12:11A18 and a half, 11 sheet of paper was 33 names, 70 tickets.
- 12:16That was their entire base that went from 7000 to 70.
- 12:21And that's OK. Well, we're going to get to know
- 12:23these people while we're going to work on building capacity
- 12:25here. And we got to the point in year
- 12:277, we were at 85% of capacity was sold out, sold out over half
- 12:31of our home games. But it was not a straight line
- 12:34from year one to year seven. It was progress and regression
- 12:37and progress and regression and rethinking that finally got us,
- 12:40finally got us to that goal. And, and the last item is it
- 12:43does take some good fortune. You know, you have to be a
- 12:46little bit lucky again at, at, at Niagara, our first seven
- 12:51games that we targeted and worked at and had sold out
- 12:54crowds, We lost every one of those games.
- 12:57And it was over a period of three years.
- 12:59We just lost those games. And it wasn't, they were great
- 13:01games. We just didn't win.
- 13:02And you want you want the crowd to walk away seeing I really
- 13:04made a difference and we were unable to do that.
- 13:06And then finally the tide turned and we had some good fortune and
- 13:09that led to led to kind of the next step forward.
- 13:12Before I share the ideas, I want to couple share a couple of
- 13:15planning thoughts. The 1st is when I'm planning my
- 13:18strategy, I like to do it in the arena or in the stadium or at
- 13:24the site, whatever that best venue is because I want to sit
- 13:27there, especially that first meeting when I'm sitting down
- 13:29with what I call the action team, the people that are really
- 13:32going to make it happen. And I want everyone to be on the
- 13:35same page of what we're trying to get to and what it looks like
- 13:38and what it feels like to have that full house.
- 13:41I mean, that's to pay off that feeling.
- 13:42So I wanted to try to, you know, begin with the end in mind.
- 13:45As Stephen Covey said, I want to develop that thought process.
- 13:48What is it? What does it, what does it smell
- 13:50like? What does it taste like?
- 13:51What are people eating? What's the concessions?
- 13:53What's happening? What kinds of groups are here?
- 13:54Where are the students sitting? What music's playing?
- 13:56What's going on? So I like to have that
- 13:59conversation in the beginning so that we're all on the same page.
- 14:02So I like to plan right here in the middle of the rain.
- 14:04And you can see this is an high school because we only have two
- 14:07people working here. That's the full staff.
- 14:09So that's that's there. We are trying to get it done,
- 14:11the two of us. And we're right in the middle of
- 14:14the Kansas Western Arena. The other part is, and this is a
- 14:17little bit, Jim recognizes board is something he's done as well.
- 14:21You can't do it by yourself. You got to get help.
- 14:23You need help. And so I think there are two
- 14:25groups to get help. One is an advisory team.
- 14:28You know, you put together an advisory team that can get
- 14:30together 123 times a year and give you some thoughts about the
- 14:34direction you're headed. I started this when I was at
- 14:37Xavier. We got went and found some
- 14:38people in the community that were marketing focused.
- 14:41We happened to have the VP of marketing for Gibson Greeting
- 14:44Cards, which is headquartered in Cincinnati, who's a who was the
- 14:46Xavier alum. I got him, I got some other
- 14:48folks and we sat around and we talked about what what I shared
- 14:51our direction and they helped widen the vision.
- 14:55I can remember where the the guy from Gibson, Greg said to us at
- 14:57one point, hey, we need to set, we need a little marketing plan.
- 15:01Like we're a basketball team that could win a national
- 15:02championship. And I was so far from that
- 15:06thinking. I mean, I just, you know, when
- 15:08you're in the, in the fight every day, I just didn't have
- 15:11that big vision. And he helped expand our vision
- 15:13and what it might look like those labours not, you know, won
- 15:16the national championship. And, and, but I think they
- 15:19could, and I think we've set, we've helped to set the
- 15:21marketing on the plan and the sales on the plan that that
- 15:24could lead to that. So it, it can help you set the
- 15:26big vision and those, those community members can help you
- 15:29get things done as well. That can increase your, your
- 15:31network. And you might include some
- 15:32people from campus, maybe some from your department, But I
- 15:35think that's really important. And the second is an action
- 15:38team. You got to have an action team.
- 15:39You can pull in some people. We have some coaches on our
- 15:42staff that have great marketing background that I pull in as
- 15:45part of our action team, even though that's not part of their
- 15:47primary responsibility. Might even not be, might even
- 15:50not be their sport. I get some students, I have some
- 15:53student athletes involved. You know, you're a small
- 15:55operation, you got to look for opportunities.
- 15:56So I build an action team because I need to collect the
- 15:59brain power. I think that makes us better.
- 16:06I wasn't going to share this game.
- 16:08They agreed initially, but I I had a phone call the other day
- 16:11from the new football coach at Central Michigan, Matt Drinkel.
- 16:15I hired Matt as the coach at Kansas Wesleyan.
- 16:18He did a great job. Year two took us to the Nii play
- 16:22offs. 2 years later we went back to the play offs, got the host
- 16:25three games and got to the national semifinals and he he
- 16:28did a super job. He went on to become an
- 16:30assistant in Army and he was named the head coach of Central
- 16:32Michigan this past year going into year one.
- 16:35And he called and he said, Mike, I need that grid that you had
- 16:39that you shared with us as we're preparing for the game each
- 16:41week. And this grid really has, this
- 16:43is just a snippet of it really has a bunch of lines to the
- 16:46right or columns to the right that represent each of the home
- 16:49games. And it has a lot more things on
- 16:52the left hand side. There's about 40 different
- 16:54things. And it's in the packet.
- 16:55I've given it to Jim. So it's on the flash drive as a
- 16:58reference. But this is just a little piece
- 16:59of it to give you a sense of it so you can see what's what's
- 17:01here. He said at our school, they're
- 17:04they're just thinking about football as the only way to draw
- 17:07people to the games. And when we were at Kansas West
- 17:10End, you know, we were figuring out who's going to sing the
- 17:12national anthem and who's going to go out and be the honorary,
- 17:15the honorary out for the, the coin toss, be the honorary coin
- 17:18flipper. And who's going to what are the
- 17:20other things that we're going to do and how we're going to tie
- 17:22things together. And I want to bring that to
- 17:25Central Michigan. And I thought to myself, and,
- 17:28and we should all take pride in this.
- 17:29Here's an idea and a program that we did at an AI school,
- 17:33then an FBS school is calling and saying that's the best
- 17:36practice we want to how can we bring that to our institution?
- 17:40And I'm sure that people here are doing those kind of things
- 17:43as well. But I wanted to share with you
- 17:44because it's been a tool that I've used a lot, a lot in my
- 17:47career at each each stop to kind of kind of organize things.
- 17:49And you'll see some of these things on the left.
- 17:51And we'll talk about, you know, a campus partner and a community
- 17:54partner and a media sponsor in as part of this presentation as
- 17:58well. And how do you know when you get
- 18:00there, what is like they say really just the journey, you
- 18:03know, you try to improve a little bit every day.
- 18:04That's, that's what we're focused on doing.
- 18:06And you'll start to see what happens.
- 18:07And I have a little pun here that you'll see the signs.
- 18:10And this, this to me was one of the signs that we had started to
- 18:13make it. You know, we were out there
- 18:14trying to get businesses that had marquees to put up messages
- 18:18for us during homecoming or the start of the basketball season
- 18:21or whenever we had a big game and we're offering tickets and
- 18:23other things. But when they started to do it
- 18:25on their own, when they put it up on their own, I, I knew we
- 18:29had started to make impact in the community.
- 18:31And so that's what this represents to me.
- 18:33So here's 12 engagement ideas plus a bonus.
- 18:36I'm going to run through these kind of quickly, but just, and
- 18:39I'm sure there's some other good ideas here.
- 18:41And I hope at the end when we have some time for, for
- 18:43questions or comments that if other people have some other
- 18:45engagement strategies, you could share those as well.
- 18:48And again, we're going to try to put all these in place at Uis
- 18:51this year. But the, the first one is to
- 18:52have a, a community partner at each one of our games.
- 18:55We have a corporate partner. We give them different assets as
- 18:58part of that, but we also seek out a community partner in our
- 19:00big games. And, and you can see on the
- 19:02right side, we give them some assets as well.
- 19:04But I need a community partner that's really going to be
- 19:06involved, that their leadership's going to commit to
- 19:08be there, that they're going to get their board involved, that
- 19:11they're going to work to get people to the games, that we'll
- 19:14probably give them an opportunity to make some money.
- 19:16Maybe it's a percentage of ticket sales or a chance to
- 19:18table and sell something to the game so they can raise some
- 19:21money for the causes that are important to them.
- 19:23But I want to do that, and I want to do that.
- 19:25I do this in kind of a competitive way as well, because
- 19:27I say, all right, and whichever nonprofit, whichever community
- 19:30partner sells the most gets the most people to our game this
- 19:33year. We're going to give you first
- 19:35pick of the games next year. So I'm always trying to set up a
- 19:37little competition to use the athletic world to try to make it
- 19:41a little better. So we set up a community partner
- 19:43for every game. So we have a corporate partner,
- 19:45a community partner, we have a media partner and we'll talk a
- 19:47little bit later about a campus partner as as key elements of
- 19:50our of our big games. The community service, you know,
- 19:54we we started doing what I call intentional community service,
- 19:57but I got the Kansas Wesley and you know, we had some different.
- 20:00This is this is talking about schools.
- 20:01We have some different schools that would call coaches to say,
- 20:04hey, could you bring your kids out if you bring your student
- 20:06athletes out to, to talk to our students about this or if you
- 20:09bring them out for this family night that we're doing.
- 20:12And I saw it happening occasionally and not at every
- 20:15school, but at some schools. And so we, I decided to do it
- 20:18intentionally. I went to the Superintendent, it
- 20:20happened to match up great. There were there are 10 or there
- 20:23are 8 elementary schools that are public and two private ones
- 20:26in the community. We had enough, we had the right
- 20:27number of teams to match up. So every school had a partner
- 20:31team or two based on kind of the size of the of the teams.
- 20:35And I challenged the coaches to get in there three times a year.
- 20:38Take your students there. It has doesn't that be the same
- 20:40group of students or all the students?
- 20:42But take your students there intentionally 3 times of the
- 20:44year. And it was easy there.
- 20:45They do a little fitness thing in the fall.
- 20:47They call it a marathon where 26 days they walk a mile before
- 20:50school and different people can go cheer for them.
- 20:52Our student athletes would do that.
- 20:54We do that. There was some kind of a parent
- 20:56student kind of event in the evenings and our student
- 20:59athletes would go help set up and run some of the games.
- 21:02We would all, we often would go in to read in March, Doctor
- 21:06Seuss Day or some other time in March.
- 21:07And that was a good thing. So it was pretty easy to do
- 21:09those to do those three things. And then we would invite those
- 21:11kids to come to campus for a game.
- 21:13And maybe the women's basketball team would invite them to
- 21:16women's basketball game. But if you're the golf team,
- 21:17probably not going to invite them to a golf match.
- 21:19They would host them also at a basketball game or soccer game
- 21:22or some other event. But getting kids on campus I
- 21:24think is really important. It it's certainly important to
- 21:27me. I'm a first generation college
- 21:29graduate. My, one of my very first
- 21:31experiences with a college was going to an athletic event.
- 21:34And so I think that if we can get kids on campus, they can,
- 21:37they can start to aspire of what it could be.
- 21:39So, but this intentional community service, we had every,
- 21:42we'd have every elementary school, you know, and it was
- 21:44working before where the coaches that were maybe had kids in
- 21:46school, they were the ones getting called.
- 21:48But now every team was involved. And it was initially like our
- 21:52soccer teams were involved with the kind of the more affluent
- 21:55school where maybe their kids went to school.
- 21:59But as we looked at the demographic, there were a couple
- 22:01schools that had big Hispanic populations and our soccer teams
- 22:05had large Hispanic populations. And those students weren't
- 22:08really being served. And so we started, we matched
- 22:10our soccer teams up with those with those schools.
- 22:12The affluent people weren't very happy to start, but we moved
- 22:15them. We moved them over there, and it
- 22:17was a much better fit. It gave them great role models.
- 22:20So there's great opportunities to do that with intentional
- 22:22community service. Also in community service, I
- 22:26require each of our staff members, our full time staff
- 22:30members to get involved with a different nonprofit.
- 22:33So again, we've got to be intentional about getting off
- 22:36campus and athletics. I think we can do it.
- 22:38And so I I said, look, you need to be involved with a nonprofit
- 22:40in our community. You don't have to serve on the
- 22:42board. You don't have to do.
- 22:43But if they have an event, I want you to volunteer to be the
- 22:45event. Is there something that is a
- 22:46cause for you? I just hired a new baseball
- 22:48coach and he came into the meeting with three causes that
- 22:51were important to him because of what his things his family had
- 22:54experienced and he things he wants to get involved with.
- 22:57And I thought that was great. And that's exactly what we're
- 22:59looking for. So imagine the impact because
- 23:02you're going to connect with with the other people that are
- 23:04serving that nonprofit of 25 people, which is about the size
- 23:08of our full time staff out in the community, all involved in a
- 23:11different nonprofit. You know, by the end of by the
- 23:13end of the year, the impact of that I think is going to be
- 23:15significant. And we saw that success at
- 23:18Kansas West End. You know, they ended up getting
- 23:20invited to be on the board, even going back to the schools.
- 23:23Our kids were our coaches were invited to be on on some of the
- 23:26advisory boards of the schools. So the connections became really
- 23:29meaningful and the they were able to grow their network,
- 23:32which I thought was really, really important.
- 23:34So the impact has been great and the United Way for us has been a
- 23:36great kind to it. They know about every nonprofit,
- 23:39what happened in our case, the CEO, the nonprofit is a former
- 23:41women's basketball coach at our institution.
- 23:43She came in and talked to our at our head coaches meeting.
- 23:46She said, I'll be the concierge. If you need help figuring out
- 23:49where you want to serve, what you want to do, I'll help
- 23:51connect you. And so that I think that is
- 23:54there's an eager opportunities. And so I think that's something
- 23:56that we're going to pay off. You have to model that from the
- 23:58top. You have to be involved with
- 24:00someone from the top #1 and then #2 you have to.
- 24:04I ended up we talked about it in year 1 and now as I've had the
- 24:08chance to do the everyone's reviews and work on their annual
- 24:11roles for next year, being involved with a non profit is on
- 24:15their list of annual roles with a deadline of December every
- 24:18full time staff member. So we're, we're putting it in
- 24:21play in what our expectation is. Another strategy I've had is
- 24:28really try, try to take advantage of rivalries.
- 24:30You know, rivalries are part of the fabric of college athletics.
- 24:33They're really some of the best things that we have.
- 24:35So how can we use that to bring in corporate partners, but also
- 24:39to bring in the community? And I've, there's a couple
- 24:41examples of ones that I've helped start here.
- 24:44I had a chance to work on the Xavier UC rivalry.
- 24:46Initially we did one with, with Canisius in, in Niagara, which
- 24:49turned out has turned out to be terrific.
- 24:51And we did one, we've done one at Kansas Western and Bethany.
- 24:54And, and I have to give Dane Pavlovich, who was the AD at at
- 24:58Bethany, the credit for this, but it was his thought to tie in
- 25:01some community ideas with it as well.
- 25:03So it's not just a win or a loss of the tennis team that's going
- 25:07to pick up points in here. But we also had three community
- 25:10service things. We had a competitive blood drive
- 25:12in the winter. Whichever school had more donors
- 25:14got a point in in the in the showdown.
- 25:18We had a reading program in March.
- 25:20Whichever school had more students read the kids in March
- 25:23got a point in the showdown. And then we ran a football from
- 25:26one campus to the other. We're only 16 miles apart.
- 25:28Was a student athlete advisory project and so we would run the
- 25:311st 8 miles if it was in the way.
- 25:33Game handed off in a space to Bethany and they would finish
- 25:36the other 8 miles. And in both cases, we were
- 25:38fundraising for a community cause in both of our
- 25:40communities. And, and in that case, if we
- 25:43completed it, we gave each team a point, but it tied in the
- 25:46community more than it tied in than just than just the wins and
- 25:51losses. And we're also able to get it in
- 25:52this case, First Bank Kansas, a corporate partner involved that
- 25:55was really on the sideline. We gave them one of our best
- 25:58assets and they because we wanted somebody that would come
- 26:00in and really connect this with the community and they were
- 26:03willing to do that by giving away tickets to their by buying
- 26:06tickets and giving them away to their, to their customers and
- 26:09doing things in their, in their bank branches and other things.
- 26:12So they were a terrific partner and really helped us move it
- 26:14forward. Going back to when I was at
- 26:16Xavier, we had a partnership with Skyline Chile on the
- 26:18shootout. And frankly, we took, we could
- 26:21have sold it for more money to another sponsor, but we, we
- 26:24retained it with Skyline Schiller because they really
- 26:26understood the robbery and they were willing to invest in
- 26:29billboards and, and, and promotional items and in store
- 26:32contest to make it a bigger deal.
- 26:34And so I think anytime you can find that, that's to your
- 26:36benefit. I think you have to be seen in
- 26:40your community. And here's 2 concepts with that.
- 26:42Number one, you have to attend public events.
- 26:45You have to be out there at chamber events.
- 26:47When there's the state of the city, you've got to be there.
- 26:50You, you, you have to be there as the leader, the AD, you had
- 26:53other staff members that go as well.
- 26:55Go to a lot of chamber events. I try to host them on campus.
- 26:58We're going to do one this year. And I don't know, this is a
- 27:00picture of a chamber event. That's our Intermedibra, by the
- 27:03way, right here in the front with the cap on who's now my
- 27:06boss, our vice chancellor of student Affairs.
- 27:09But we, we're going to host one. And they're kind of like this,
- 27:13right? They're just food and
- 27:14conversation. We're, I'm, I'm running 9
- 27:17miniature golf holes and we're going to use a ballroom and set
- 27:21those up around the outside. And I've got eight other
- 27:23partners on campus, you know, the Career Center,
- 27:26entrepreneurial center, Business School.
- 27:28They're each take one of the holes and do a little giveaways
- 27:30and make it fun. And we're going to do something
- 27:32different than than what normally happens.
- 27:35And we're, we're doing on a day of a basketball game.
- 27:36So we're going to try to get them to the Rockers basketball
- 27:38game that, that day as well, the double header that we're
- 27:40hosting. So anyway, that's, that's, I
- 27:42think it's important. You got to be out there.
- 27:44You got to be seen in your community and #2 is there's a
- 27:47lot in our community. Other places I've been of, of
- 27:50different opportunities to get items for a raffle or for a
- 27:55sign, an auction, that type of thing.
- 27:56And I think it's really important.
- 27:57I, I, nothing makes me more upset is when I go to the sign
- 28:02on auction items and I see something from the University of
- 28:04Illinois and the Cardinals and the Bears and there's nothing
- 28:07from the UIS in our own hometown.
- 28:09So we have set up, we have bought, we purchased some
- 28:13baskets and we have a plan in place.
- 28:15I have a staff member that does that.
- 28:16Whenever we get that request for one, we're ready to go and we
- 28:19actually seek them out. When I see in the, in the
- 28:22newspaper here on the radio that someone's having an auction, we
- 28:24give them a call and say, would you like an auction item from,
- 28:27from UIS? And we proactively get ourselves
- 28:29there because you have to be seen in your community.
- 28:33Two other things, public speaking, that can be a great
- 28:37asset. I think it's an old fashioned
- 28:39thing to go out and talk to the Rotary and the Qantas.
- 28:41And sometimes you wonder when you're there with, you know, 13
- 28:44Lions Club members, how impactful you are.
- 28:46But it's something that I really believe in.
- 28:48I do it a lot myself. I have a an intern on our staff
- 28:52that works on lining up our coaches to go out to talk to
- 28:55groups. It can really be beneficial.
- 28:57I met a guy who is a marketing person with one of our future
- 29:00corporate partners at one of those events.
- 29:02And when we sat down in his office to outline what he might
- 29:05want to do, I said, I want to introduce you to my boss, the
- 29:07CEO. So I went to meet the CEO.
- 29:09He said, oh, I heard you speak at this other event that you
- 29:12were at as well and so where we were 3/4 away to getting the
- 29:15sponsorship done before we even started.
- 29:17So I think that can be really helpful and I think also we can
- 29:20take those groups and get them to your games at Pacific.
- 29:23What we did with the Rotary Club is we took two communities
- 29:25stocked in the Modesto and they had a competition between the
- 29:28two and who could sell more tickets for the Rotary night
- 29:30game. And we set up a contest as well.
- 29:33There's a free throw shooting contest between the Stockton and
- 29:36and the Modesto group and they were raising money for the
- 29:39ticket through the tickets they sold for a charity that they
- 29:42cared about as well. So that's another opportunity to
- 29:44to really twist it and make it and make those speaking
- 29:47engagements something. The other thing I challenge our
- 29:49coaches with is I want us to be known as the expert for the
- 29:52sport in our community. So I want them to host a a
- 29:55coaches clinic. I want them to get the top high
- 29:57school coaches there to participate in that clinic if
- 30:01it's legal by NC rules. And I also want to I want to
- 30:05invite other coaches. They have great networks.
- 30:07Invite a marquee coach, find a marquee coach is willing to come
- 30:10in and talk and make sure that we are the place that is the
- 30:14expert on their sport in our community.
- 30:17I also as part of our working with our coaches, you know, one
- 30:21of the things on their list of goals, I want them to have a
- 30:24face to face meeting with every high school coach in our county
- 30:27every year. I want someone on their staff,
- 30:29preferably the head coach to be talking to the head coach from
- 30:31every, every high school in, in our county because it's
- 30:34important that we know who is in our community and that they know
- 30:38who we are. And my impression my, and from
- 30:42my first year of experience that had not happened up to that
- 30:44point. I think the members membership
- 30:47organizations are a good way to make connections.
- 30:50Chambers are great. These are all the chambers that
- 30:52were at Pacific, by the way. It was a, we had a, a
- 30:55smorgasbord of chambers to choose from for different
- 30:57events. And we did, we did lots of
- 30:58different things, receptions and other things.
- 31:00But I think getting chambers involved are great.
- 31:02We in in Springfield, our Chamber of sponsoring our first
- 31:06our tip off dinner this year where we brought it back last
- 31:09year and we're going to do it next year and they're going to
- 31:10help us make it a bigger deal. The CVB is one that's always
- 31:13been working with us. We were able to get some a
- 31:17little bit of cash from them and some other things for a
- 31:19sponsorship package. You know, they appreciate the
- 31:21fact that we're bringing people into the community.
- 31:23You know, we provide some tickets for them to reward their
- 31:25volunteers, which is an important element that they
- 31:28have. I mentioned the, the economic
- 31:30development groups like the Springfield sang and Growth
- 31:33Alliance. They're often a small staff of
- 31:35people I've found in different communities, but they have a
- 31:37powerful board. They have usually have the most
- 31:39powerful people in the community on their board.
- 31:42So I think that's a great group to get to know and have them
- 31:44host their board members at your game.
- 31:46I've worked with our home golf course before to invite their
- 31:49members out, have something at their club and then invite them
- 31:51out to A to a game. So I think those are some other
- 31:54ways to engage with the community and I love to engage
- 31:57with the other local communities, whether it be we've
- 31:59done the Springfield night for sure, but there's other
- 32:02communities around us as well, Rochester, for example, in our
- 32:06case, or or Chatham or other places, Williamsville where we
- 32:09can do other connections. And so it's, you know, it's kind
- 32:12of this list on the left hand side of figuring out.
- 32:14You can't just declare it Williamsville night and expect
- 32:17Williamsville people to come. You have to have a strategy.
- 32:20You know, you have to have a group put together.
- 32:21You find that you find a leader, you honor the mayor, you get
- 32:25maybe a Rotary Club or someone from that community involved and
- 32:29you can put something together to have a really good, really
- 32:32good event tied in with that with that school.
- 32:34And again, this goes back to the idea of on that laundry list of,
- 32:38you know, 40 some things to have success.
- 32:41You know, you, you want to you want to do a lot of these things
- 32:44to make your games impactful. When I was at Xavier, we were we
- 32:48were taking the strategy of trying to go they were they drew
- 32:516000 fans a game When I got there, we sold out one game
- 32:54every other year. It was AUC game.
- 32:56And then we put the planning together on focus on specific
- 33:00games and we were able to grow it next year by focusing on just
- 33:04a few games. We sold two out.
- 33:05Cincinnati was away. The third year Cincinnati was
- 33:07back home. We sold out five games.
- 33:09And we got to the point where we sold out 11:50 and 98% of the
- 33:12capacity. So we were and lots of other
- 33:14good things happened. You know, there was a NTA
- 33:16tournament run in there, but there's also a losing season.
- 33:19I mean, there were a lot of other factors.
- 33:20It's not just, you know, the magic, the magic marketing that
- 33:23we did, but one of the things that happened in year 3 is we
- 33:27sold out the Fordham game on a Saturday night.
- 33:30And I had colleagues call me and said, you sold out the Fordham
- 33:33game. Nope, nobody comes to see
- 33:35Fordham. How did you sell the Fordham
- 33:36game out? What was they're not a rival.
- 33:38What was the secret? And we sat down and we looked at
- 33:40it and we took and did an analysis.
- 33:42And that's something I don't think we do enough of in our
- 33:44business. Often times after the game ends,
- 33:47we're we're off to the next game.
- 33:48We don't, we don't do an analysis, but we did in that
- 33:51case. And we found out there were 26
- 33:53things that we did on that list. We had 26 things that we did
- 33:56that led to that sell out. So that became our rallying cry
- 33:59and continues today as we want to try to do 20 things on each
- 34:03of those games that we're targeting.
- 34:04And that will ensure that we have a good game.
- 34:07Now, sometimes the community partners, someone else let you
- 34:09down. They don't come through the way
- 34:10you thought. But if you're doing 20 of them,
- 34:12you have a chance to to try to make that happen.
- 34:14So that's that's kind of the focus and and what we try to do
- 34:20there. A couple more ideas here.
- 34:21If you're a pro sports town, what we've done is invite the
- 34:23pro athletes as our guests to a game.
- 34:25Sometimes they have charities, often they have charity.
- 34:27So you find out what the charity is and maybe that's an angle to
- 34:29get them to come to your games. Sometimes we get a radio partner
- 34:32for a game and they can help bring a pro athlete or we find a
- 34:35former pro athlete because I've worked in some bigger
- 34:37communities in Springfield. You know, I've worked in, in
- 34:39Seattle, in Baltimore. And it's a little tougher in
- 34:42those communities to come up with different strategies.
- 34:44But that's one that has been helpful.
- 34:46And I always look for who can we honor in our games?
- 34:48What, what can we do? Anytime someone's being honored
- 34:51on our campus or in our community, I want to get them to
- 34:53our game to honor them at at a time out.
- 34:55So we're trying always to honor them and we try to involve them.
- 34:59You know, Debbie Antonelli shooting free throws here as
- 35:00part of the time she was honored.
- 35:02You know, you can do what you can honor a fireman and
- 35:05policeman, but if you get them involved with like a, a tug of
- 35:08war guns versus hoses kind of thing, then that could really
- 35:11add value to the event as well and make it more impactful.
- 35:14So those are the 12 community engagement activities and the
- 35:17promise to extras are this. When I when you look at any TV
- 35:22station, I was trying to get some additional media coverage.
- 35:24They usually have a list of all of their staff and you can read
- 35:27their BIOS. And this is Alexander's bio.
- 35:30And we've done this for everybody in the community.
- 35:32She's not a sports person, she's an anchor, but you can see was
- 35:34she's a member of a tennis team. So we have her marked.
- 35:37The next time we're doing a promotion with tennis or we have
- 35:40a fundraiser that involves tennis, we're going to try to
- 35:43involve her because we've noted that she has a connection with
- 35:46with tennis gone has connection with a number of non profits
- 35:50animal shelter women in excellence group.
- 35:52So again, we have a note of that.
- 35:54So when we start doing a promotion with one of those
- 35:56areas, we're going to involve her.
- 35:58So we you know, it's always a challenge to get that television
- 36:00coverage that the the sports cast have shrunk so much.
- 36:03So we're we look for other opportunities with other people
- 36:06on air to try to connect them to things that we're doing on
- 36:09campus. And now I have three quick
- 36:12campus engagement strategies plus the secret sauce.
- 36:17You know, I, I work with, we, we talked about the, the game day
- 36:20partner that this the covert sponsor partner, the community
- 36:23partner. I also have a try to find a
- 36:25campus partner as well. Schools or colleges are great.
- 36:28I try to work with those as campus partners.
- 36:30We did, we did some of that at UIS this past year.
- 36:32We have 4 colleges and tie them in with our games.
- 36:35Career development can do it. I've done with alumni where they
- 36:37offer a just kind of ticket to their alumni in the region and
- 36:40do a special reception. I've done with development where
- 36:42they invite their top donors to come in a game and have a
- 36:44reception for them. So I'm looking for that campus
- 36:46engagement partner as well and trying to connect them and
- 36:49providing assets to them that would be helpful.
- 36:52So I just like we did with the community partner or our
- 36:54corporate partner, you know, we're going to try to interview
- 36:56them at the Dean on our stream. We're going to promote the fact
- 37:00that in this case, the College of Business at Pacific did a
- 37:04great job of their athletes that were members of the team that
- 37:07are from the College of Business.
- 37:08We're going to give them public address announcements.
- 37:10We're going to invite them, we're going to invite their
- 37:12staff to the game. Sometimes they'll provide some
- 37:15other asset like an anthem singer or something of that
- 37:17sort. So you know, we want to invite
- 37:19them and and treat them just like any of our other partners
- 37:22as well. So we have campus partners that
- 37:24are tied in, and then there are student groups.
- 37:27And with the student groups, we really look for opportunities to
- 37:29tie them in with whatever the theme might be for the game or
- 37:32what other promotion might be. So if we're doing a breast
- 37:35cancer awareness event and we can go to the group of the
- 37:38organization deals with nursing students, well, that's a great
- 37:41tie in and we want to try to put that together.
- 37:44So we try to create that synergy as often as we can.
- 37:47The other thing I've learned is that students are not all the
- 37:52same. You know, there's the
- 37:53traditional undergrad, but when you're trying to reach the grad
- 37:56students, they're at a different age, they have different needs.
- 37:59Sometimes they're more likely to have a significant other.
- 38:01So we put packages together where they could bring a guest.
- 38:04When I was at Pacific, we were really trying to get the
- 38:06pharmacy students to get out of their, their bubble of studying
- 38:09for pharmacy and get them over to a game and worked harder.
- 38:12And we had to pick our very best game and we had to put a
- 38:15promotion together and work with the pharmacy executives to give
- 38:17them a reception and, and we had some success getting them to
- 38:21come to the game through extra effort.
- 38:23So I think that, but, but you have to think about each of
- 38:25those groups somewhat differently.
- 38:29And the secret sauce is when you can tie it all together.
- 38:31I mentioned the, you know, the hospital sponsor tied in with
- 38:34breast cancer awareness, tied in with the nursing students.
- 38:36When you can get those aligned, it's really good business and
- 38:41the chamber engineering and, and businesses in the community that
- 38:45are tied with engineering. If you can tie them together,
- 38:47it's really impactful. That's that that's when the
- 38:50synergy really develops and, and, and the secret sauce is
- 38:53really there and it becomes a terrific event.
- 38:56You know, and you know, this is a lots of thoughts and a lot of
- 39:00work and a long presentation. You might think about why go
- 39:03through all the trouble? Why do we want to go through the
- 39:05trouble here? This, by the way, is a picture
- 39:07of a front porch. I'm trying to get that we're the
- 39:09front porch of the university. So this is a Indianapolis 500
- 39:12front porch, but it's a front porch that none the less.
- 39:15But why, why do we go through the trouble?
- 39:17And I'll tell you why I do it #1 it's that game day feeling.
- 39:20When you're at the game day and you know you've really made a
- 39:22difference and the crowd is there and there's synergy and
- 39:25there's energy because of the crowd and not forced, then you
- 39:29know you've made a difference. And, and that's one of the
- 39:32paydays for me to the community feeling.
- 39:34When you're talking in the community and run into people
- 39:36and they're excited about what's going on with your athletic
- 39:38program, that's that's a big piece as well.
- 39:42Three, just the pride, the pride on campus.
- 39:44I think that's an important piece as well.
- 39:46And this highlight the thing I think is most important.
- 39:48You know, right now in our in, in, in in our campuses, you have
- 39:52a question what the value for everything is, what's what's
- 39:55going on? It's a tough time, particularly
- 39:57with small schools out there right now.
- 39:58What's what's the value? Why are we investing in
- 40:01athletics? And we're investing for two
- 40:02reasons. One is the great experience
- 40:04providing our student athletes the life changing experience
- 40:07that we are that allows them to develop and grow.
- 40:10And become great young men and women and ready to take your
- 40:12place in society. So we have that aspect, but we
- 40:15also have, we are the best opportunity, I believe, to
- 40:18connect with the community. We have the best chance to
- 40:22connect with the community and bring them to our campus.
- 40:24And that is so valuable today. So I think we need to play that
- 40:27up. We need to do it in an
- 40:29aggressive way and play that up as well because that's something
- 40:32that can't be done by other spots.
- 40:33The biology department is going to have a hard time doing that.
- 40:36We and athletics can really be successful here.
- 40:39So I think that's an important thing as well because we really
- 40:41are the front porch of the college.
- 40:43We're the group that's out in front.
- 40:45So I think that's I think that's important and I'd always like to
- 40:50share a reading recommendation. Chase the Lion, I have found is
- 40:53a good book. It really talks about are your
- 40:56dreams big enough? Or really in this phrase, are
- 40:59your goals big enough? Are you really, when you think
- 41:02about community engagement, are you setting your sights high
- 41:04enough because you want to have something that is so
- 41:09groundbreaking that it creates excitement and gets people
- 41:13behind it in a great way. So your dream should be big
- 41:16enough that it scares you big enough that it, that it, it, you
- 41:19know, then you know your goals are high enough.
- 41:22So Mark's book is a good read. I actually brought it with me on
- 41:25the trip because I'm kind of rereading it as we're finalizing
- 41:28our goals for the upcoming year. I want to make sure they're
- 41:29going to scare us. I want to make sure we're going
- 41:31to go chase the lion and not have the lion chase us.
- 41:34I appreciate your time. I know a lot of friends here.
- 41:36Thanks for giving me your getting.
- 41:38Let me to get things started this morning.
- 41:39I do want to see if there are some questions or some other
- 41:42suggestions of some community engagements.
- 41:44You know, I mentioned 12, Maybe you can make it a Baker's dozen
- 41:47or a few more people. Have some other ideas on things
- 41:50that you've done that you can share with others here that
- 41:52might be impactful over here. With non.
- 42:12Profits effects maybe someone from not raising a lot of us are
- 42:14trying to do the wealth. How many of your help?
- 42:15Well, we do it in a way that we do it in a way where it's just a
- 42:17portion of the tickets that they sell that really does that or
- 42:20they set them up into things. So it's, it's incremental
- 42:22revenue that helps us. And I think that at least my, my
- 42:28read of the situation is the university has been more
- 42:31impressed with the connections that have been made than they
- 42:34have been with concerned about the other thing and, and
- 42:38concerned about losing fundraising dollars.
- 42:41The other thing I will say, I mean, you can't do it.
- 42:43You can't raise money at every game for, you know, you have to
- 42:46be, you have to be cautious of that as well.
- 42:48Sometimes it's just the tickets they sell and nobody really
- 42:50knows it except for them. And when they come to the game,
- 42:53we present them a little mock check on the revenue that they
- 42:56that they drove for us. So the general fan isn't really
- 42:59isn't really part of it, but the other part is our our in our
- 43:03institution, our chancellor, who is our kind of president of our
- 43:07of our campus, is very active in the community and she's on the
- 43:10board of a lot of these groups. And so it really she really
- 43:12takes extra pride in the fact that, you know, she's a board
- 43:15member of the group that's trying to do extra things that
- 43:17are were the athletic programs trying to do extra things for
- 43:18her. But good question.
- 43:21Other questions or thoughts or comments?
- 43:29My question is, if you work with the community groups you
- 43:32mentioned the United way to start of.
- 43:39Attach you. I'm assuming there are some of
- 43:40those that are magical as a relationship clicks and there
- 43:42are others, but it's not so magical.
- 43:44Can you talk a little bit about that?
- 43:48Then I have one other short comment.
- 43:50Sure. Yeah.
- 43:50I think, you know, we, we're very honest with the United Way
- 43:52about what we're trying to accomplish.
- 43:53And they often they tend to, they send us in the direction of
- 43:57the of the executive directors that are going to be most
- 44:00responsive and most helpful. Now I have had here no, I mean,
- 44:04I've heard some groups turn us down.
- 44:05They didn't want to do it. They didn't, they couldn't
- 44:07commit the time because we're asking for a commitment on their
- 44:09end. We're not going to do it unless
- 44:11they commit. So we're asking for them to
- 44:13commit time resources to make this happen.
- 44:18So I've I've heard I've had some no's, but I think the other part
- 44:20for me is trying to make it, trying to share what we've done
- 44:24and build on what we've done in the past.
- 44:25We had four last year. I expect all four of those back.
- 44:28They didn't do what some of them were very good, others were not.
- 44:33But we're going to give them another shot, and I expect all
- 44:35four of those to be back. That anyone who thinks about and
- 44:56participate in your camp becomes.
- 45:00Continued prospect to take your game so do you know like you or
- 45:03someone else in the room utilize the day that you collect with
- 45:12camp attendees to try to drive them into either annual giving
- 45:14or aspendence to the other game. Yeah.
- 45:15Our what what we do, and again, we're maybe at the infancy of
- 45:17this, we require our coaches that run camps or we work with
- 45:20our coaches that run camps to do a camper night right at the
- 45:23start of the season where we bring those campers back,
- 45:25recognize them on the field or court, have them wear their camp
- 45:29shirts. And then we try to get them tied
- 45:31in more strongly with the program.
- 45:33We haven't taken the next step, but really we do have have them
- 45:36on our database to reach out with more information about that
- 45:38team to try to get them back to other games.
- 45:40So they become prospective ticket buyers for us for sure
- 45:44what we have been inconsistent in our camps.
- 45:46We have a number of sports that don't do camps that again, I'm
- 45:49putting the the plan in place that every sport needs to have a
- 45:51camp. I don't, you can be the tennis
- 45:53coach or the golf coach or the, you know, I want everybody to
- 45:55have a camp and our coaches have bought in on that as well.
- 45:57And so we're going to do camps across the border with every
- 46:00every sport that we're doing. Are there other people?
- 46:03Yes, go ahead. We do free campers discounted
- 46:11adult tickets at camper night. My name is Ryan Tiger.
- 46:18I'm Let's direct athletics here in a two year school in Chicago
- 46:22Rd. in this down the road. One of the ways that we do this
- 46:27is we collect their club information.
- 46:31Yeah, they might be attending a summer camp, but we specifically
- 46:34asked for their club affiliation.
- 46:36And then we asked the club. We invite the club on the campus
- 46:40to attend the game for free. And then just like Mike said, be
- 46:44able to come to free and then bring a parent and the parent
- 46:46has to pay, that sort of a thing.
- 46:48But we're interested it it it still is about the high school,
- 46:52but the connection here, at least in Chicago with it, with
- 46:55the. Club.
- 46:56Yeah, that's a really good idea, right?
- 46:57Yeah. Thank you for sharing that.
- 47:00Other thoughts or ideas? Education Day kind of thing,
- 47:02yes. What are the pros and cons that
- 47:04you've? Learned from.
- 47:14That other than make sure you've got plenty anybody.
- 47:17Who? Monetize It is a sponsor.
- 47:34Grady Ray I'm SSAB down at the School of Nashville to Tribeca.
- 47:39We hosted an education game last year for the first time.
- 47:42This will be our second annual one we're doing here in
- 47:44November, 11 AM to fall. We're bringing 3 to 4 elementary
- 47:50schools, about 1000 students. Our, our attendance for our
- 47:54regular attendees on our weeknights and whatnot drops a
- 47:57little bit obviously, but 1000 plus kids.
- 48:01The concern is there's popcorn everywhere.
- 48:03We've got a tight, tight port. So we've got to be careful with
- 48:05that. But we partner with the local
- 48:07adventure Science Center and they do a bunch of athlete
- 48:10timeouts and half time they do a bunch of science experiments,
- 48:13etcetera, etcetera, using hydrogenise, all that sort of
- 48:16stuff. Fire explosions, level 9 yards,
- 48:19do a little bit of that, get some kids really interested in
- 48:22it and then you start to see them and their families locally
- 48:26kind of trickle into other games.
- 48:27So it's a great idea. It's worth it's worth the hash
- 48:29because this has been a work and it's the wrong time of day, but
- 48:32it it seems to be. Effective.
- 48:36I've done them with basketball, I've done them with hockey, I've
- 48:38done with those sports. I think they're going to be
- 48:40effective. I think I always give them a
- 48:42bounce back free ticket to get them, try to get them back to
- 48:45another game. I think in that case, we've
- 48:48given a chance to bring a second guess with them because some of
- 48:51those schools that we invite are in a pretty economically
- 48:53disadvantaged place. So it's tougher to the, the, the
- 48:56fact that the parent may have to pay might be an impediment for
- 48:58them to come back. So, but we work with, we, we
- 49:01work with that. The other thing we've done I did
- 49:03this was in place at Pacific that we have endorsed is that
- 49:07we, we, we actually charge them there a bit to come and we
- 49:11charge them an extra dollar if they want a campus tour.
- 49:15And we have student athletes lead them on a campus tour in
- 49:17groups between 20 and 30. And then we have faculty members
- 49:20at 16 designated points on campus that takes them through
- 49:24campus. So they show up at 9:30, they
- 49:26get the campus tour, then they're in the gym by 11 and
- 49:29they're ready for the basketball game.
- 49:30But it gets them a feel for campus rather than just bust
- 49:33them into the arena and back out.
- 49:35We want to get them on campus and show them some different
- 49:37pieces in this last year we did it.
- 49:39I got our Fine Arts folks to have somebody there to play some
- 49:43music in the Fine Arts auditorium to really a sense of
- 49:45what what campus is about because it goes back to my
- 49:47thought about any time we get and most of those kids have
- 49:50never been on a college campus before.
- 49:51So I think that's I think that's really valuable.
- 49:59Well, I appreciate the chance to lead it off.
- 50:01It's going to be a great two days.
- 50:02Thank you for your attention and let's have a lot of fun the next
- 50:05two days. Look forward to talking to
- 50:06everybody.