Latest / Virtual GM - A Hotel Management Podcast
🎧 Episode 29: The Hospitality Illusion — What Guests Think Running a Rental Looks Like vs. Reality
In this episode, Cody & Meagan pull back the curtain on one of the biggest myths in hospitality: that running a rental is “passive income.” With humor, honesty, and plenty of real-life stories, they break down what guests think operators do all day versus the invisible work that actually keeps properties running.
From last-minute emergencies to emotional labor no one prepares you for, this episode shines a light on the reality behind great hospitality—and why consistency is harder than growth.
🔹 Cold Open: The Illusion
“What do guests imagine we do all day?”
Cue the sunsets, coffee sipping…
The skinny
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