Latest / Becker’s Healthcare Digital Health + Health IT / Northwell backs 'emotionally intelligent' AI voice startup, UnitedHealth investigating data leak from Change hack + more

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Northwell backs 'emotionally intelligent' AI voice startup, UnitedHealth investigating data leak from Change hack + more · Becker’s Healthcare Digital Health + Health IT

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  - This is Naomi Diaz
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  with the Becker's Digital Health Podcast.
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  Here's your daily industry news briefing
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  for today, April 1st.
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  First, Walgreens Own Village MD plans to exit the state
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  of Nevada where it has six village medical clinics.
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  A spokesperson for a Village MD told Becker's it decided
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  to leave the Las Vegas market after careful consideration
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  and analysis in the email.
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  The spokesperson said, we are committed to helping our teams
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  during this transition
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  and we are working diligently to care for our patients.
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  During this transition, patients can find new providers
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  by contacting, contacting their insurance companies
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  or if they're on Medicare visiting medicare.gov.
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  The spokesperson said patients can also continue
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  to request prescription refills through April 30th
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  and obtain medical records via the Village MD website.
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  Village MD has also exited Florida and Illinois
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  and sold several of its Rhode Island locations in recent
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  months as part of majority owner Walgreens plans
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  to cut $1 billion in cost this year.
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  Walgreens recently posted a $5.8 billion second quarter loss
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  driven by the devaluation of Village md.
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  Second UnitedHealth Group has confirmed
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  that data has been compromised due
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  to the February 21st cyber attack on its
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  subsidiary change Healthcare.
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  In a March 27th update on its website, UnitedHealth stated
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  that it is working with a vendor
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  to begin analyzing the types of data
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  that could have been compromised as a result
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  of the breach on Change Healthcare.
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  The website reads quote, to be clear,
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  we are still determining the content of the data
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  that was taken by the threat actor,
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  including any PI slash ppi.
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  This is taking time
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  because change healthcare's own systems were impacted
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  by the event and difficult to access.
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  UnitedHealth said it has no evidence that any
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  of the compromised data has been published on the web,
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  but that it will be offering to do the notification work
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  for customers where permitted if their data
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  has been compromised.
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  Third, the venture capital arm
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  of Northwell Health is backing a startup
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  that is developing a conversational artificial intelligence
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  platform that mimics human speech.
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  Northwell Holdings participated in a $50 million series B
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  funding round March 27th for Hume ai, which was founded
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  by a formal Google researcher
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  to provide near human level conversation.
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  With ai, Northwell has already invested several million
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  dollars in the emotionally intelligent voice interface.
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  Health systems are increasingly using conversational AI bots
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  to talk on the phone with patients
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  for appointment scheduling
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  and care management,
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  like seeing whether they're taking prescribed medications
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  and the platforms are beginning
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  to sound more like living, breathing people.
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  Human ai, for instance,
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  is trained using a so-called empathetic
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  - Large language model to know when to start
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  and stop speaking and learn from the rhythms
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  of human speech such as ums
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  and AHS to keep becoming more lifelike.
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  If you would like the latest health IT
• 3:09
  and digital health industry news delivered
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  to your inbox every morning, subscribe to the Becker CIO
• 3:14
  and Health It Review eNewsletter
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  through our website at ww dot becker's hospital review.com.