Latest / Business of Tech: Daily MSP News & IT Services Analysis
AI Liability and Data Risk Shifts: Veeam’s Platform Pivot and Rich Freeman on MSP Readiness
The episode reveals a growing governance gap as the central structural shift in the IT services sector, driven by accelerated AI adoption and increasing automation. Companies such as OpenAI, Anthropic, Veeam, and Auvik are reframing their market positions around the operational risks and requirements introduced by AI agents, data automation, and new service delivery models. This evolution is underscored by the rising number of AI agents—projected by IDC to reach 2.3 billion by 2030—operating largely outside of current oversight and frequently with excessive or inappropriate permissions.
The…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.