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4/3/22 Howard Behar on Starbucks
From 2009- an excerpt from an interview with Howard Behar, author of "It's not about the Coffee: Lessons on Putting People First from a Life at Starbucks." (Behar was founding president of Starbucks International, and served the company in other capacities as well.)
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.