Latest / Gimbal Podcast / An Inside Look at MKBHD's 18-Person Team
Transcript
- 0:00A lot of the reason that we have so much stability and we're so fortunate is because
- 0:03How do you measure success? You need to be at 100%. What works and what doesn't?
- 0:08I want to be in a place where other YouTubers want to copy us. Do you think that YouTube is sending
- 0:13mixed signals? Do you think that they just don't know what they're doing? No, I'd like,
- 0:16why do we want to be the new Hollywood? If you don't feel good about a video, don't upload it.
- 0:21I'm Eric. I'm the creative lead for the studio at MKBHD and I make $150,000 a year.
- 0:27Today on gimbal, my guest is Eric Villa. He is the head of content strategy for the studio,
- 0:33which is a sister channel to the MKBHD Enterprise. The studio for those who have never watched
- 0:39is all about the people who work behind the scenes at MKBHD. We talk about the creator economy,
- 0:45tech adjacent stories, and what it's like to work in an environment where everybody's on camera
- 0:50and everybody is obsessed with YouTube. Let's get into it. Is it like a requirement for everyone
- 0:56on your team to be okay with being filmed at any given moment? Yes. It's not a requirement.
- 1:09We don't have, we had an employee handbook for the first time like six months ago. This is a
- 1:14starter. You know what I mean? We're very scrappy and we're very lateral. Nobody is on top of another
- 1:20person. Nobody outranks another person. We all have our responsibilities and what you're assigned,
- 1:25you are the person that has to own that. And so in the case of like being on camera,
- 1:31the expectation is never you need to be on camera. It's always like this is a fun thing you could
- 1:36be doing if you're bored, if you have time, if you're excited about this. And a lot of my job is
- 1:41just like sitting and listening to people and being like, oh, you find this like specific color
- 1:46really interesting. Let's do a short. Oh, you find this concept in physics really interesting
- 1:51and how it relates to audio post processing. Let's find a short for it. And so it's just like
- 1:56figuring out what people are passionate about. The audience can tell that Mark has is hiring
- 2:00these like smart, nerdy, weird people. And I think that makes them excited. Okay, I want to zoom
- 2:06out a little bit just to kind of like get my grounds on everything that you do and everything
- 2:11that the studio is as well as like the whole MKBHD enterprise. So MKBHD has like that's a business
- 2:19that has a bunch of different channels and one of which is the studio, which is the behind the scenes
- 2:24of all the crazy and eventful things that take place in and around Marquez's life. Yes,
- 2:30you are the creative lead for the studio. Yes, so I'll give you sort of an overview for how
- 2:38the entire sort of business is organized all of the different creative projects. So we've got
- 2:44MKBHD. Marquez Brownlee, been making videos since he was like 14 years old, just like reviewing
- 2:51phones and he's really good at it. Most of the people on our team are in some way, shape or form
- 2:56support for that channel. There are cinematographers, there's set designers, there's thumbnail designers,
- 3:01there's motion designers, a lot of design. So that's the majority of the people on our team.
- 3:06Then we also... How many people just to get an idea? We have 18 people, 18 people.
- 3:14That's a big team by YouTube standards. Yes, yes. Yeah, we're all in New Jersey except for
- 3:20our motion designer who's in San Francisco and I asked him for vlog footage in San Francisco
- 3:24all the time because it's so much cooler than New Jersey. But yeah, so we've got the main channel
- 3:33and then we have autofocus, that's our car YouTube channel, it's instead of reviewing phones,
- 3:39Marquez reviews, cars. So we have one producer for that, that job is a lot of
- 3:44politicking but it's also a test driving the cars. So he drives a new car every week, it's miles,
- 3:48miles is like my very close friends, I can tell you many stories about them. Yeah, I love that guy.
- 3:55That's a very appropriate name for a car channel. Autofocus, I know, right? Miles?
- 4:02Yeah, well his personal YouTube channel is called Cars with Miles, which is just like...
- 4:06I love it. Yeah, I know. He was destined for this, there's literally...
- 4:10We live in the US so we can say Miles, but like if he was somewhere in Europe he'd have to be
- 4:15cars with kilometers, like it's just the same way. Doesn't Riff is nicely off the top.
- 4:21Yeah, it doesn't, it doesn't. I keep talking with all the kilometers, but it's just not.
- 4:28So that's autofocus, it's entirely shot on cars. So a lot of Miles' job is like
- 4:32get the cars in, coordinate with the press fleets, like there's like a lot of coordination
- 4:38that goes into getting like a new car delivered every week. And so he's like very logistics-oriented
- 4:42relationship management with all those companies. That's kind of his main jam. He was originally
- 4:47brought in as a cinematographer too, so he'll prove on like different shoots for studio or for
- 4:53main channel as needed as well. And then we have the Waveform podcast that features five different
- 4:59people, Marquez, Andrew, who we call our studio dad. He was employee number one. And he's kind
- 5:05of just like the soul of the company. Like Andrew, Andrew is essentially our org builder. He sits
- 5:09at the tone for the culture, how people behave. We have David, who he was Marquez's writer researcher,
- 5:15and now he's all in on the podcast. So he's like a producer with the pod. And then there's two
- 5:20pod producers who are responsible for one for the audio post that's Ellis. He's also a big talent
- 5:26for the studio. And then one who is responsible for the video post that's Adam. They come up with
- 5:32the show ideas. They research all the trivia questions. And all of them are on camera. So if you
- 5:37ever listen to that podcast during like an intense like Newsweek, it's just like five people
- 5:44reaming. And it's so much fun. And then there's the studio. And it's it's really weird because all
- 5:53of those other channels, the main focus is Marquez. And the studio, the main focus is the ensemble.
- 6:00So we have Marquez. But oftentimes Marquez will appear in studio videos for the first like minute
- 6:05to establish the concept, establish trust, and then hand off to another member of our team
- 6:10to tell the full story. So we've had videos where our studio manager teaches himself how to 3D
- 6:15print over the course of a few months. And we show all of his 3D prints. We have other videos
- 6:19where our audio producers like I want to build an entire set and then do an entire like a huge
- 6:24game show with like a bunch of people and moving lights and like all all of this crazy production
- 6:29stuff. And we're like, okay, let's do it. And so the focus of the studio is like how can we with
- 6:35give or take like two hours of Marquez's time every month, create an entire property. And I
- 6:40can inspire ensemble where anybody can appear. A lot of really weird strategic decisions that
- 6:46have to go on there. But that's the purpose of the studio is just showcasing everything that
- 6:51that we are. How did you decide we need this channel? I was not initially brought on for this
- 6:57channel. I started building the studio about two years ago a year and a half ago. So I can give
- 7:04you the origin story for how I was brought into Marquez's universe. Yeah, where did that start?
- 7:09So you were part of MKBHD first? Like the major? No, dude. The story is like long and winding
- 7:20quite treacherous. Okay, so one day when I'm like 14, I really want to get a smartphone and I'm
- 7:26determining events of my parents, which one I'm going to get. And so I watch every review and I come
- 7:29across this guy making videos in his college dorm, who's been making them since he was my age at
- 7:34at the time, you know, 13, 14. And I was like, this guy's awesome. So I start making my own tech
- 7:38YouTube videos at 14. My first one to catch any traction was a YouTube video titled MKBHD
- 7:44is Spider-Man, where I just need the dumb, like it's like I in a way I'm proud of it because it's
- 7:50kind of like the OG creator video essay like pre-consumer, like pre like this whole industry. I was
- 7:58just like, there's something weird culturally happening here. It's kind of proud of myself for
- 8:02that. But my actual takes are like, Marquez is in Hoboken. That's next to New York, Spider-Man's in
- 8:07New York. I wasn't especially smart. But anyway, so I tweet that I made this video in Marquez
- 8:14comments on it. And he's just like, huh, nice. And video blows up. That's like 40,000 views for me
- 8:20overnight. And I'm just like, I'm just going to be a YouTuber forever. So I'm on month like six
- 8:26of making YouTube videos on on 14. And this kid slides into my DMs. He's like, hey, we're both kids
- 8:30in this subreddit of Chicago. We're both making tech YouTube videos. We both love comic books.
- 8:35We shouldn't meet up and make videos together. So we meet up. My mom is standing like a block
- 8:40away with like binoculars making sure you don't get stolen. Yeah. And yeah, that guy was Miles
- 8:48Somerville. I see. Okay. Miles and I go to film school together. He's the cinematographer for every
- 8:54shoot that I produce. I shoot a bunch of his YouTube videos, car YouTube videos, phone reviews.
- 9:00Those are the videos that Marquez notices. And so Marquez recruits Miles. And then about a year
- 9:05and a half into miles. Marquez just organically noticed. Or is it have to do with being spotted?
- 9:10Yeah. Yeah. Yeah. Yeah. Yeah. Have him on the team. Oh, cool. Okay. Yeah. And he didn't even bring
- 9:17him on to do the car stuff. He brought Miles on because he's like, I just think this like this
- 9:21person is talented and we'll find a place for him. And that's how almost everyone is brought on.
- 9:25It's like, we're like, okay, we're betting on you as a talent, not necessarily you as a role.
- 9:30And so there's a cinematographer. And then he invents the role of autofocus producer. And then
- 9:36he's like, we need to invent the role of like a content strategy lead. Or like somebody who like can
- 9:40do numbers and analytics and stuff. Since the studio's growth strategy can't entirely be based
- 9:46around Marquez's celebrity. For he pitches me, I get an intro to Marquez. And I pitch my heart out
- 9:53in that meeting. And now we're here. So all of this is thanks to one kid DMing me and my mother's
- 10:00standing. You feed away and making sure I'm not kidnapped. Let me figure out the timeline for
- 10:06a second because there was the MKBHD channel. I remember waveform launching. I remember autofocus
- 10:11launching and the studio. But I don't remember the exact like timeline of events. So you're saying
- 10:15that Miles joined the team. And then based on that, based on him joining and Marquez also
- 10:22liking cars, they were like, okay, we have something here with autofocus. Let's launch that.
- 10:27No. So Marquez just launches stuff. And then we find the team in time. So autofocus was already
- 10:32rolling. And Miles was like, I want to pick it up another. Right. Okay. Okay. A lot of initiative.
- 10:36Yeah. It's a lot of initiative. Like I think I think a lot of the reason that we're successful is
- 10:41because everything can start scrappy. The audit, like the podcast was just like,
- 10:46Marquez and Andrew were like, okay, we talk about tech every day. Let's just do microphone,
- 10:50just do audio, no video, low expectations. And once they validated that the show format worked,
- 10:56they doubled down on it in video and hired the team around it. Autofocus was Marquez is like, okay,
- 11:02I'm getting some cars in. I'll say yes to the cars. I'll shoot the reviews on phones. If people
- 11:07like the vibe of the phone will keep working with it. The studio was like, okay, we have people
- 11:13here. Sometimes they have slack. Sometimes they have time. Let's just let anybody make a video and
- 11:18just give them a channel to express their creativity. Because tech videos can, like, there's a lot of
- 11:22pride in it. There's a lot of individualism like you want to be seen. You know what I mean? And
- 11:26it's all because you also don't want to like see all these people behind the scenes in Marquez's
- 11:30videos. That's distracting. And so it became a home for people to kind of express themselves. And
- 11:34it became a big part of the culture to make sure that people felt like they had skin in the game.
- 11:38And then again, it was like, okay, this is validated. Let's level up.
- 11:42Gotcha. It just seems like everything that comes out of your camp always succeeds.
- 11:48Like the studio is cool. Autofocus was cool from day one. Waveform made a lot of sense from day one.
- 11:54But you're saying, oh no, we're quick and scrappy trying to figure out if things are going right or
- 11:58things are going poorly. That's just interesting. I don't know. It seems like you got a really good
- 12:01team over there. Yeah, I think like I think a lot of it comes down to the brand equity of Marquez.
- 12:07Like I can't sit here and and deny that that's like a huge differentiator because even when he's
- 12:14not in a video, the fact that you know, like, oh, Marquez trusts this person to work on his team.
- 12:19I can trust them to be a domain expert in this. It instantly just lends to a solid performing
- 12:25video. There's a very tight correlation between trust and retention on YouTube. That's just
- 12:30and and the reality is trust is built with time and it's built with integrity and it's not easy
- 12:33to initially quantify. But a lot of the reason that we have so much stability and we're so fortunate
- 12:38is because we just try to regularly show up and we do our best so that every decision sort of feels
- 12:44like you know that we have like your best intentions in mind and we're just very active about
- 12:50communicating as much as possible so that like the audience knows they are our boss and that is
- 12:55the reality like Marquez is not our boss. We are all at the behest of the audience that we trust.
- 13:00Yeah, trust is a big one and the way that you describe it, it makes me think, oh yeah, if
- 13:05anything comes out of your camp, there's a strong likelihood I'm going to give it a shot because I
- 13:09trust you and your team in Marquez with so much like I trust them so much to to put something out
- 13:15so maybe that's why I'm feeling like you guys can do no wrong. Interesting. How do you maintain
- 13:21that kind of trust? Like do you ever have a video and you're like you look at it and you're like
- 13:25I don't know. We're not delivering on our own expectations here and you can't it.
- 13:28Yeah, I mean I'll tell you personally from the studio's perspective. There was one day we're like
- 13:33we were working on this video and like we got like six products in and we were testing all of them
- 13:39and we were going to make this whole video and like every time we use the products we're like
- 13:45it's not that it's bad, it's just not that it's especially good. Like I don't have anything to say
- 13:50here and our business guy pulls me aside and he's like if you don't feel good about a video,
- 13:54don't upload it. So for the first year of the studio's channel you can look at our posting
- 13:58frequency. We really wanted to do a video every other week and we ended up landing now on our
- 14:04rhythm of a video a month and the goal is just for the videos to get longer and the reason that
- 14:09we landed on that for the studio is because we want the ability to scrap videos and so the studio
- 14:16there was a point where we were scrapping half of our videos last year. We just killed and we're
- 14:23fortunate enough that we're in a business where we're insulated from a lot of the business
- 14:27pressure to immediately post those wins and we're also in a business where the reality is like
- 14:32the brand matters more than anything. So if you keep pumping out a bunch of stuff that you know
- 14:36as mediocre, the audience will know it's mediocre and then that hurts the really most important
- 14:41part of what we're doing. We're definitely quick to scrap until we start to find systems where we're
- 14:49like okay I can with confidence in no or providing value here. What are like your parameters or
- 14:55what does it take to green light a video? Would someone who loves tech watch this video
- 15:02first and foremost like could somebody who watches a Marques video or listens to
- 15:06waveform every week or watches an autofocus video also find some value here right? The instinct is
- 15:13to do stuff that's just for creators and I was very quick to be like no no no no no like creators
- 15:19is like too specific of a term like we want to talk to people who like appreciate craftsmanship
- 15:25on like a very holistic level. So like can this be like value that we can provide to the audience we
- 15:32already have is like definitely number one and then number two is can we build a format where
- 15:38anybody in the studio can feel comfortable participating in it or multiple people in the studio
- 15:41can feel comfortable participating in it. If you look at like the history of ensemble channels
- 15:47you've got like Buzzfeed, Vox and Vice is like the top three. All three of those companies are really
- 15:54struggling on YouTube now because the top tier talents that became the reason that people watched
- 15:59ended up being like I used to do this on my own I'll just go in the audience follow them and so
- 16:03these companies were in a really rough place and I was worried that something similar would happen
- 16:07to the studio if we kept building out systems where like the same three people were always the face
- 16:13and so for us it's like can we provide value and can we provide value in a format a format that is
- 16:18unique to just the studio a format that is unique not because of any individual person but because
- 16:23of the fact that we are in this ensemble and this sort of exceptional workplace and that has sort
- 16:28of been at the center of the content strategy is asking like how can we get the audience to watch
- 16:33for the studio and not to watch for MKBHD Jr and like look at these like for different talents
- 16:40that they really love we have 18 people you're not going to know who all 18 people are so if my value
- 16:45can of the video can be captured in a simple format that anybody can easily understand we can
- 16:51platform anybody at the studio it makes logistics easier but I think it also just makes the brand
- 16:56more valuable we have a firm like the thumbnails either the products or Marquez because those two
- 17:01things are constant and so that way we can earn a click and then the other big thing is like we
- 17:08want to always make sure we're like making it clear like we are an ensemble and we trust each
- 17:14other and so oftentimes like when somebody has that trust the key is not like suppress them it's
- 17:21ask how can this person dovetail into platforming someone else someone else who's new someone
- 17:27else who has a new concept a video I'm really proud of is our video about Teslas and like the EV
- 17:32market so we brought our car guy on on the studio and then we brought our business guy and like the
- 17:37car guy the whole episode is just like the car guy takes the business guy into three different cars
- 17:41and he's like ditch your car and get one of these cool ones and it was so fun because and the whole
- 17:46premise was just like let's take this young guy Miles who everyone knows and let's take
- 17:51one of the older guys in our office John who like has this kind of cult following because he
- 17:56worked for another big tech youtuber and let's just put them together and it lets it like really
- 18:00great chemistry and I'm really happy with it and apparently every time John gets his car wash
- 18:03people are like oh senior video but like yeah a lot of what we think about when it comes to platforming
- 18:12is like okay we've got traction with this one person how do we dovetail everything is about
- 18:16like how do you make the handoff so that people the audience can authentically feel that like we
- 18:21trust each other therefore they can trust people that they don't know yeah what a unique position
- 18:26to be in running an ensemble channel like that there's not a lot of like ensemble channels they're
- 18:30at the size that you guys are at so it's interesting to see the problems in the way that you solve
- 18:34those problems how much audience overlap is there between the channels yeah it's it's it's
- 18:39it's the same people same people watching everything or yeah I mean you know like I'd say like
- 18:44Marquez is the widest funnel and then like the funnels get lower and then autofocus is kind of
- 18:50in its own niche because it's in the car niche but we also crush with like EVs and very techy cars
- 18:57so it's like very clear overlap with our universe as well are you taking Marquez's videos and
- 19:03promoting the studio I haven't seen that too much recently so it just kind of lies independently
- 19:08how do people land on you is it just because you come up with formats that are good and they kind
- 19:12of hit their own level of virality we spend a lot of time on ideation to ask like what are
- 19:18concepts that people want to know about that Marquez is not the best person to talk about or that
- 19:24the ensemble is better suited to talk about and if those two things pass then the studio is
- 19:30probably the right home for those topics it sounds like you're not necessarily chasing views it
- 19:35feels like views is an important thing to be considerate of but it sounds like maybe this is a
- 19:40depth play with your existing audience and trying to make them love the MKBHD brand even more
- 19:46than they already do yeah I can measure success it's a super super super good question so when I
- 19:54interviewed with Marquez I was like Marquez just so you know the other three properties you have are
- 19:59blank format but it's with Marquez Brown like it's it's a car review but now you got Marquez it's
- 20:05a phone review but it's with Marquez it's you know it's a podcast but Marquez is there and I'm like
- 20:09this is a channel where we can't do blank but Marquez we've just got to come up with something
- 20:14completely new and I was like what does success look like to you because like I can optimize
- 20:22reviews but I have a feeling that like you're not going to like me posting a short a day or you know
- 20:25like whatever it is that's like going to run up these numbers he's just like I want to be in a
- 20:30place where other youtubers want to copy us not because it's like nefarious but just because
- 20:36it's like we're setting the tone and I'm like we're figuring out what should be happening in this
- 20:41space and so I think for me a lot of what I'm thinking is like what is the norm why is that the
- 20:47norm and how can I speak to that same value but do it in a way that only we can or that nobody has
- 20:53done before and a lot of ways I like to think of the studio is kind of like this maybe think tank
- 20:58or like this this place to play around with new tech new concepts new formats new talents where
- 21:03the larger audience might be like not into that they're just like just tell me what phone to buy
- 21:08but this audience is like along for the ride of that creative discovery and you've solved a problem
- 21:14that exists all across the creator economy which is such a high dependency on the number one
- 21:19like we have that on our team as well when we're working with Mark Manson like everything depends
- 21:23on him and it sounds like Marquez does play an integral role in the success of the studio but
- 21:29if you only need him for two hours a month that's that's pretty good and he can go and do his
- 21:34you know ultimate frisbee tournaments and he can go to kupertino and you know attend all these
- 21:38events and stuff like that and you can still kind of move the needle forward sure what's your
- 21:43recommendation for creators that probably have smaller audiences smaller teams and are struggling
- 21:49with that kind of thing like is it a good idea to build a side channel around their own staff or
- 21:55like how can you branch out in a way that reduces the load on the number one person
- 22:00yeah I think like when it comes to the question of creator scaling you have to like okay I have
- 22:05this phenomenon that I think about a lot a few years ago I tried to start a startup and at first
- 22:12it worked really well it was a creator talent marketplace where you could essentially hire
- 22:17kids to run up a tiktok page for your brand and so you could have like 50 different pages for
- 22:22your brand and you could just click click click click click and have 50 tiktok pages for you overnight
- 22:28and I discovered that there was this really interesting phenomenon you have a spectrum right
- 22:32and at one end of the spectrum you have these hundred percenters these are people who are good
- 22:36on camera they're smart they can come up with a content strategy they're well spoken they don't
- 22:39want to work for anyone they don't have to do anyone right that's the way that's the Johnny Harris
- 22:45right and then at the other end you've got the zeros who are like oh I can get paid to point a
- 22:49camera and like they don't have any of the skills you need to be at 100 percent in order to to
- 22:56grow one of these brands and so you need to ask like what is the company doing to fill the gap
- 23:01for you what is the differentiator that you're giving people so that you can hire a 65 or a 70
- 23:07percenter and then the company gives you the 30 right I joined MKVHD my personal YouTube channel
- 23:13never passed 7000 subscribers but I was good with data and we have plenty of data to work with
- 23:17I was good at working with talent and like understanding what kind of stories they wanted to tell
- 23:22so we could kind of build a team around that and we hired a co-producer who was great with a camera
- 23:28because we knew we have red cameras and we have c70s and we have all this gear that Eric probably
- 23:33wasn't that good with but if we bring in a second producer who can shoot with it that's another
- 23:38added compounded differentiator and so when you put those three things together now we have a brand
- 23:43now me and my co-producer Rich we actually have differentiation whereas either of us alone
- 23:49maybe we couldn't run up a channel and so I think the question need to ask is like what differentiation
- 23:54is being with Mark's company or what differentiation are you getting at Mark's company that is
- 23:59genuinely making the content here better because if you guys are just a podcast and you don't have
- 24:06access to exceptional resource or exceptional talent or good research or whatever it is that
- 24:11further differentiates you this is a winner take all market and you know taking two people who
- 24:18don't have access to those resources you're only going to get so far you guys have
- 24:22not just a second channel but a third fourth and fourth fifth channel tell us about what works
- 24:28and what doesn't and like everything you've learned about adding more channels if you have a
- 24:34different value prop then you have a different audience if you have a different audience you need
- 24:38to have a different channel and being a different channel that's affiliated with a bigger one
- 24:43doesn't mean that channel will be bigger it needs to stand alone as its own independently very good
- 24:48product you made it sound so simple the counter argument is like well I've got a big main channel
- 24:54and like why don't I just start a podcast and put it on the main channel I've heard that argument
- 24:59I just like does your audience want that and like and like if if if the content that's on your
- 25:06main channel deserves to be these like longer form podcast conversations is there evidence that
- 25:13you're losing attention to podcasts that are entertaining people better also from a volume
- 25:19point of view and YouTube other than point of view if you're uploading an hour long video every
- 25:24single week and then one like 10 minute long essay you risk just sending poor signals and like
- 25:30tanking the average view duration of that content because you just have like a fundamentally yeah
- 25:35just because the algorithm is going to see that and be like oh the watch time on this video is
- 25:39exceptionally low so you know I think it depends on each individual channel but for the most part
- 25:46like if you have something that's working in an audience that you like you are already in like
- 25:52the top 4% of creators like don't mess with that make it better like the energy that you're putting
- 25:58into pivoting and starting a new thing that's that is like completely different you could be putting
- 26:03into just compounding and making the content on the main channel the best in your category
- 26:08and I think that that's almost always the right allocation of resource if you want to start a
- 26:13podcast that is a separate product and so I argue you need to treat it as such there is nuances
- 26:20there if you're good with communication if you're good with like telling the audience what they like
- 26:24frankly if you're not really in growth mode then it makes sense to go for a volume first strategy
- 26:29but if the priority is growth especially sub-growth making sure that each channel has a very clear
- 26:35codified simple value prop and a format that people can come back to over and over again is going
- 26:40to improve sub conversion and I think you're overall long-term flywheel and your ability to retain
- 26:46that audience so that that might come at like the compromise if you're planning to start a second
- 26:51if you're sorry if you want a podcast or a behind the scenes channel and you put it on the main
- 26:56channel you may get 10x the views in that very first video because then you would
- 27:01launching an independent channel but you're saying that it has negative repercussions down the line
- 27:05like it sends bad signals to the algorithm it creates this like mix of confusion between what
- 27:10the audience is actually subscribed for yeah there's just more decay right there's or the like
- 27:16there's just there's more decay with that concept and it could end up you know you just double the
- 27:21chances that people don't like some of the content right if you have if you have one format
- 27:27that people love and then you introduce them to another format that they don't you run the risk
- 27:31if people going well I like that other one but if 70% of the content on this channel is the one
- 27:35that I'm I could care less about maybe I don't watch the the marquee format and like there's
- 27:42nuance here because like browse features is such so good and like nobody watches their sub box
- 27:48that there are channels that just fully pump volume but go look at IGN sub growth it's like
- 27:55it's it's not doing anything and they they look like nine videos a day and so yeah I think like
- 28:00the more you up volume the more you prioritize profitability over growth that's not a bad thing like
- 28:08that happens in every business cycle but you making that decision consciously to say I'm trying to
- 28:13build a profitable media enterprise over an enterprise in growth mode or I'm going to find a
- 28:19different growth vehicle that is not YouTube's organic growth algorithm and this like can't pull
- 28:23content that's fair but I think you need to consciously go in understanding what those
- 28:28tradeoffs are and I don't know if a lot of creators do what do you think about the fact that YouTube
- 28:32says oh any given day any good video can pop off or the fact that YouTube has placed a podcast
- 28:40tab on every channel and it's it's encouraging people to post put the podcast on the main channel
- 28:46do you think that YouTube is sending mixed signals do you think that they just don't know what they're
- 28:49doing like no so I anytime so distribution shapes creative right the like the UX that you watch
- 28:56this video in is going to shape whether or not you like this video if you came across this podcast
- 29:02episode on Netflix or on 2b you'd be like this sucks you know if this is if this was on what's
- 29:08the streaming service I think it's 2b the one of her is like you just got to believe and then he
- 29:12finds a way to bend the bullet anyways great mean look it up guys like the distribution shapes
- 29:19creative right so if YouTube actively changes the UX so that it is easier to manage a podcast with
- 29:26a bunch of clipping in one shared universe then it that starts to influence whether or not I think
- 29:32it makes sense to do those spin-offs or to contain everything on one channel but for the time
- 29:39being I think the big thing is like and this is this is an analytics thing which means it can
- 29:44change and it's not a perfect science but generally I see a pretty tight correlation between
- 29:48subscribers and you having a very clear like one-of-one value prompt like the quote the core
- 29:54reason that people subscribe to the studio isn't the ensemble that's the reason people come back
- 29:58and engage but the core reason people come to the studios because they want to see multiple
- 30:02products featured in a video that fit into our daily lifestyles that's like that is our value
- 30:08and so if we want to retain the subscribers that we're gaining in each video and slowly build a
- 30:11flywheel where our our lows become higher and our highs become higher then we need to put ourselves
- 30:17in a position where we remain steady on that value prop and we just over execute and always treat
- 30:21people better and better to educate them on that value prop of how can I learn about a high density
- 30:27of interesting products that fit into our daily lives I've heard it called like shows right like
- 30:32think of your channel like a show like you wouldn't like you wouldn't watch an episode of the office
- 30:37and then the next episode is something that's completely different like a two-hour episode that
- 30:41feels more like a podcast than like the original episode of the of the office 100% but granted but
- 30:48then you have shows like Atlanta which inherently lean into a surrealist and they and they set the
- 30:53expectation from jump of like this is a surrealist crazy show and so when weird stuff happens you're
- 31:01like oh nice that's Atlanta right but that's baked into it exactly yeah same with community right
- 31:07like every episode is gonna be different but it's yeah I see what you're saying so so like and
- 31:12and but those are also those are great examples of shows that didn't do well on that or television
- 31:17they did well within the user experience of streaming television that UX actually impacted your
- 31:23ability to enjoy that creative those shows both struggled on that work well I mean Atlanta was a
- 31:28hit on network mostly because of awards but it was from what we understand most of your ship happened
- 31:33on Hulu right exact same concept is happening here in terms of content and so maybe you you're
- 31:38communicating like this is a variety show and sometimes you get a podcast and sometimes you get
- 31:42this and sometimes you get that but that needs to be like like the audience needs to understand how
- 31:46everything flows into from one and the other not like these things can't be optional Mark when
- 31:52Rick has talks about like what he wants to make a video on he oftentimes will cite like if
- 31:57somebody on his frisbee team is like you what what's happening with that triple folding phone you
- 32:03you know what I mean and he like he he understands that speaking to his audience is oftentimes like
- 32:08speaking to a few homies that you right right and so a lot of this like oh anticipate the algorithm
- 32:13figure out what your audience wants look at the analytics a lot of it is actually just asking yourself
- 32:18how can I feel like I know this person really deeply you know what I mean and like every video
- 32:23you give them is almost like you being able to just like be a good partner and get your partner like
- 32:27a good gift for the for their birthday or for an anniversary or something we're like you can just
- 32:32see it and you just know like hmm they're gonna like this like hmm I'm gonna get brownie points
- 32:37today it's the exact same concept for making a video like you're just learning about this person
- 32:42or these individuals and if you can imagine and have a relationship with that audience or you just
- 32:47know how to treat them really well you will be rewarded for it it is like the parasocial
- 32:53relationship goes both ways the audience doesn't just see Marquez there is a relationship that Marquez
- 32:59has to the audience and how he anticipates their needs their wants and how to over execute on
- 33:04their behalf completely agree are these things that you talk about all the time at work are you
- 33:09talking about you don't talk about them as much okay well I don't know we talk about like this
- 33:13state of YouTube a lot like Harper and I have like active debates about the whole like oh YouTube's
- 33:18the new Hollywood um okay you know that kind of thing um which seems true right now I mean YouTube
- 33:26is certainly saying it themselves ah you don't think so now I'm like why do we want to be the
- 33:32new Hollywood Hollywood is based off of like extorting a bunch of young people who come to this place
- 33:38and work for nothing for years so that a few people can get really rich and do nothing for
- 33:43years after that that is lame the creator economy is awesome okay I'm do you know I'd be doing
- 33:49it Hollywood right now nothing or I'd be making billions of dollars I am making an appropriate
- 33:55middle class income to live a good life and there's millions of people this is like I don't want
- 34:00this to change I don't want this to be Hollywood I want other people like creator economy I agree I
- 34:06agree I love it you're preaching to the choir right now yeah I'm into that for sure I don't
- 34:10think we need to like merge into what already exists we're kind of paving our own way and it's
- 34:15more about like Hollywood acknowledging the creator economy than the creator economy trying to be like
- 34:19Hollywood dude so much of this just feels like everyone with like mommy and daddy issues and you
- 34:24just like want your parents to tell you that like our work is valid yeah we don't need our parents
- 34:30okay we're just like we're good at what we do and millions of love it and like yeah it might not
- 34:39be your auntie my abuela literally has no idea what a studio of it is that's okay that's okay
- 34:46so I'm hearing you're not going to be one of those creators that are lobbying for an Emmy next year
- 34:51you're completely independent that you don't need that no hey man I love an Emmy I'm both okay
- 34:56is that mommy and daddy issues then what's going on oh my gosh how much is my copay for this podcast
- 35:02gonna be do you think that the creator economy is in a healthier position for behind the scenes
- 35:10employees from like a financial from a stability perspective then Hollywood is then Hollywood is
- 35:15long-term yes but the the outlier risk is still the fact that with there's no infrastructure for
- 35:20unionization and I don't know if unionization would work but I also know that there are a lot
- 35:27of people who do more work than I do who work on bigger channels than I do who might be struggling
- 35:33to make ends meet I do think that like the economic reality of our space is it's not spoken about
- 35:40because we we put creators themselves and these entrepreneurs on pedestals and the people behind
- 35:46the scenes might not have the platform to always articulate if they're struggling or the leverage
- 35:51to articulate or or find ways to provide more value so certainly there is like a little bit of
- 35:57exploitation in the space but that said this is not an industry that is inherently based on
- 36:04exploitation at least I don't believe in the same way that so much of the original DNA of traditional
- 36:09media is predicating on finding cheap labor right there's like there's tons of nuance there but
- 36:17I'm optimistic that like we are in a place where we can build more infrastructure treat people
- 36:21better and be the backbone for creative media where we don't just create competitive great work
- 36:28but we also treat people as well as the entertainment industry of yesterday who is someone in the
- 36:34creator economy that deserves a shout out that is killing it right now. Doddford is the best
- 36:40editor in the history of certainly editing on our platform but I think that like there he will
- 36:46be written about in editing textbooks about the style that he is creating I think that it it
- 36:52should go on to influence what is happening across mediums that transcend YouTube his essay on
- 36:58Christopher Nolan is so incredibly ambitious the fact that he cut it in multiple timelines like
- 37:03it was a Nolan movie yeah how can you be this frickin smart and talented I just think Doddford
- 37:10sets the tone for what the best of we of what YouTube can be he's literally invented a genre on YouTube
- 37:17and he's younger than me so I'm like extremely jealous and I'd never be able to
- 37:23oh yeah don't meet your heroes I hear yeah I think he knows do you think plastic work
- 37:27do you think he jumps into traditional and direct and cuts a film or does something like that
- 37:31or is he sticking his land I'm producing like a feature for my buddy and I'm definitely I'm
- 37:40going to approach Danny and be like you need to cut a sequence for this so yeah right I hope so
- 37:44but I hope he does it in a way that is authentic the values of our industry I want to make sure
- 37:50that people have ownership and they're well-comped and I just I think that we love Hollywood without
- 37:57reading the stories of how bad it has been especially economically the creative people and so
- 38:03hopefully that relationship Danny goes in with a lot of leverage and he can make not just great work
- 38:09but also preserve wealth for himself and his family in him ways that talents in the past especially
- 38:17when they were in nascent industries maybe couldn't have you were very well spoken I must admit
- 38:22and it's interesting to hear your perspective on not only your YouTube side of things but also
- 38:27in the traditional media side of things because some of the stuff you just said is like really
- 38:30fascinating stuff unionization that's a whole other topic that I don't even know what that might
- 38:35look like for the creator economy me either and I don't know yet but I do think like the studio
- 38:40my goal with the studio it I do have like an existential goal for it it's like
- 38:43want people to look at it and see the workplace of the future like a workplace where people have
- 38:48flexibility where people are encouraged to think long-term where people have come rotary with
- 38:52their co-workers I feel like so much of modern living is not knowing what that's like and like not
- 38:58knowing what it's like to be in a workplace where you can make long-term plays take risks work
- 39:03with people who support you in that and I think like we are exceptionally successful and that
- 39:09doesn't enable that thinking we are exceptionally successful because we think like that and if I can
- 39:15showcase that type of culture and that type of work culture maybe you can have a little print
- 39:21for not just other creators but for other modern workplaces to have the same
- 39:25you're moving the needle forward in a good direction you said you had a big video you wanted
- 39:30to shout out is this the time for it all I'll say is subscribe to the studio channel and at the
- 39:35beginning of next year you will learn a lot about what it means to work for one of the world's
- 39:42biggest creators you're talking a very high level which I suspect is from just being
- 39:54extremely knowledgeable yourself but just immersing yourself in person with a bunch of other people
- 39:58who are just obsessed with the creator economy and that's very very cool and then also being
- 40:04spearheaded by someone who is arguably the greatest one of the greatest creators in the history
- 40:09of YouTube's entire platform so there must be a lot of learning going on I agree
- 40:13Mark has brought me if you're watching this yeah I love you and my job
- 40:20Mark has his busy right now because if he's not with you he's out saving New York cities out swinging
- 40:24from skyscraper is doing his thing I love it I love it all right Eric thank you very much
- 40:31for your time and for being on the show thank you guys appreciate you