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Designing for Change How Organisation Design & Psychology Rewired the Business for Transformation Short
What happens when a business grows faster than its design? When legacy systems, silos, and old ways of working begin to suffocate progress — even as demand rises?
This is the story of how one 100-year-old company faced that exact tipping point. And instead of pushing through with more pressure, it paused — and chose a different path. A path rooted not in process, but in mindset. In psychology. In the willingness to truly change.
Over 18 months, a people and culture team became the engine of business transformation — shifting from HR to strategic catalyst. Through the disciplines of…
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