Latest / Outside the Box with Asendia USA: The International e-Commerce Podcast / 21 part 2: Transforming Cross-Border Shipping: Asendia's Innovative Solutions for the U.S. Market

Transcript

21 part 2: Transforming Cross-Border Shipping: Asendia's Innovative Solutions for the U.S. Market · Outside the Box with Asendia USA: The International e-Commerce Podcast

• 0:00
  So
• 0:00
  I
• 0:00
  mean
• 0:00
  I
• 0:00
  would
• 0:01
  love
• 0:01
  to
• 0:01
  have
• 0:01
  the
• 0:01
  problem.
• 0:02
  I
• 0:02
  think
• 0:02
  we
• 0:03
  all
• 0:03
  would
• 0:03
  of
• 0:03
  too
• 0:04
  much
• 0:04
  volume
• 0:04
  or
• 0:05
  you
• 0:05
  know,
• 0:06
  when
• 0:06
  you're
• 0:06
  in
• 0:06
  operations
• 0:07
  you
• 0:07
  want
• 0:07
  to
• 0:07
  be
• 0:07
  running
• 0:08
  dirty
• 0:08
  because
• 0:08
  if
• 0:08
  you're
• 0:08
  not
• 0:08
  running,
• 0:09
  if
• 0:09
  you're
• 0:09
  not,
• 0:09
  if
• 0:09
  you're
• 0:10
  running
• 0:10
  clean,
• 0:10
  you're
• 0:10
  not,
• 0:10
  you're
• 0:10
  not
• 0:11
  busy,
• 0:11
  you're
• 0:11
  not
• 0:11
  productive.
• 0:12
  Right.
• 0:12
  This
• 0:12
  is
• 0:12
  Outside
• 0:13
  the
• 0:13
  Box
• 0:14
  with
• 0:14
  Asendia
• 0:15
  USA
• 0:16
  a
• 0:16
  podcast
• 0:16
  educating
• 0:17
  US
• 0:17
  based
• 0:18
  brands,
• 0:18
  marketplaces
• 0:19
  and
• 0:19
  E
• 0:19
  tailers
• 0:20
  on
• 0:20
  international
• 0:21
  shipping
• 0:21
  topics
• 0:22
  and
• 0:22
  how
• 0:22
  they
• 0:22
  can
• 0:22
  expand
• 0:23
  their
• 0:23
  global
• 0:24
  e-commerce
• 0:24
  footprint.
• 0:25
  Back
• 0:26
  to
• 0:26
  another
• 0:27
  episode
• 0:27
  of
• 0:27
  Outside
• 0:28
  the
• 0:28
  Box
• 0:28
  with
• 0:28
  Asendia
• 0:29
  US
• 0:29
  podcast
• 0:29
  where
• 0:30
  we
• 0:30
  continue
• 0:30
  the
• 0:31
  conversation
• 0:31
  where
• 0:31
  we
• 0:32
  left
• 0:32
  off
• 0:32
  last
• 0:32
  week.
• 0:33
  But
• 0:33
  so
• 0:33
  we
• 0:34
  have
• 0:34
  a.
• 0:34
  That's
• 0:34
  a
• 0:34
  huge
• 0:35
  customer
• 0:35
  sat
• 0:35
  pickup
• 0:36
  right
• 0:36
  from
• 0:36
  the
• 0:36
  beginning,
• 0:37
  you
• 0:37
  know.
• 0:37
  That's
• 0:37
  awesome.
• 0:38
  Okay
• 0:39
  so.
• 0:39
  And
• 0:40
  I
• 0:40
  think
• 0:41
  now
• 0:41
  I'm
• 0:41
  confident
• 0:42
  we
• 0:42
  need
• 0:42
  to
• 0:42
  just
• 0:42
  kind
• 0:43
  of
• 0:43
  just
• 0:43
  talk
• 0:43
  a
• 0:44
  little
• 0:44
  bit
• 0:44
  to
• 0:45
  listeners
• 0:45
  and
• 0:45
  viewers
• 0:46
  too.
• 0:46
  So
• 0:46
  we've
• 0:47
  never
• 0:47
  talked
• 0:47
  about
• 0:47
  domestic
• 0:48
  on
• 0:48
  here.
• 0:48
  Right.
• 0:49
  It's
• 0:49
  always,
• 0:49
  it's
• 0:50
  always,
• 0:50
  it's
• 0:50
  always
• 0:51
  been.
• 0:51
  I,
• 0:51
  I
• 0:51
  don't
• 0:52
  know
• 0:52
  what
• 0:52
  episode
• 0:52
  this
• 0:53
  is
• 0:53
  going
• 0:53
  to
• 0:53
  be
• 0:53
  because
• 0:53
  we're
• 0:53
  at
• 0:54
  the
• 0:54
  show
• 0:54
  right
• 0:54
  now.
• 0:55
  But
• 0:55
  I
• 0:55
  can
• 0:55
  tell
• 0:55
  you
• 0:56
  that
• 0:56
  we
• 0:56
  have
• 0:56
  never
• 0:56
  had
• 0:56
  a
• 0:57
  domestic
• 0:57
  convers
• 0:58
  nation
• 0:58
  nor
• 0:59
  a
• 0:59
  domestic
• 0:59
  focus
• 1:00
  very
• 1:01
  intentionally
• 1:01
  so
• 1:02
  because
• 1:02
  our
• 1:02
  expertise
• 1:03
  really
• 1:04
  you
• 1:04
  know,
• 1:04
  lies
• 1:04
  in
• 1:04
  the
• 1:04
  national,
• 1:05
  the
• 1:05
  cross
• 1:05
  border
• 1:06
  US
• 1:06
  based
• 1:06
  shippers
• 1:07
  Branch
• 1:07
  3
• 1:07
  pls
• 1:08
  shipping
• 1:08
  internationally.
• 1:09
  Right.
• 1:09
  So
• 1:09
  absolutely.
• 1:10
  So
• 1:10
  this
• 1:10
  is
• 1:11
  certainly
• 1:11
  a
• 1:12
  unique
• 1:12
  conversation
• 1:13
  and
• 1:13
  product
• 1:14
  that
• 1:15
  I
• 1:15
  think
• 1:15
  you
• 1:15
  know
• 1:15
  and
• 1:16
  just
• 1:16
  to
• 1:16
  you
• 1:16
  know.
• 1:17
  So,
• 1:17
  so
• 1:17
  we
• 1:17
  are
• 1:18
  launching
• 1:18
  a
• 1:19
  new
• 1:19
  domestic
• 1:20
  network
• 1:21
  as
• 1:21
  we
• 1:21
  could
• 1:22
  position
• 1:22
  it
• 1:22
  as
• 1:22
  a,
• 1:22
  as
• 1:22
  a
• 1:23
  value
• 1:23
  add
• 1:24
  as
• 1:24
  well
• 1:24
  as
• 1:24
  for
• 1:24
  those
• 1:25
  that
• 1:25
  are
• 1:25
  located
• 1:25
  outside
• 1:25
  the
• 1:26
  United
• 1:26
  States
• 1:26
  shipping
• 1:27
  inbound
• 1:27
  into
• 1:27
  the
• 1:27
  US
• 1:29
  to
• 1:30
  US
• 1:30
  residents
• 1:31
  to
• 1:31
  be
• 1:31
  able
• 1:32
  to
• 1:32
  access
• 1:32
  that
• 1:32
  network
• 1:32
  as
• 1:33
  well.
• 1:33
  Very
• 1:33
  impressive.
• 1:34
  So,
• 1:34
  so
• 1:35
  you
• 1:35
  know,
• 1:36
  do
• 1:36
  you
• 1:36
  have
• 1:37
  goal
• 1:37
  like
• 1:37
  this
• 1:38
  would
• 1:38
  be
• 1:38
  a
• 1:38
  kind
• 1:38
  of
• 1:38
  a
• 1:38
  personal
• 1:39
  goal
• 1:39
  that
• 1:39
  you
• 1:39
  must
• 1:39
  have
• 1:39
  created
• 1:40
  or
• 1:40
  potentially
• 1:40
  have
• 1:41
  created
• 1:41
  but
• 1:41
  in
• 1:42
  terms
• 1:42
  of
• 1:42
  you
• 1:42
  know,
• 1:42
  volume
• 1:43
  numbers
• 1:44
  for
• 1:44
  let's
• 1:45
  say
• 1:45
  the
• 1:45
  coming
• 1:45
  year
• 1:45
  2026
• 1:46
  because
• 1:47
  we're,
• 1:47
  we're,
• 1:47
  you
• 1:48
  know,
• 1:48
  20Q3
• 1:49
  is
• 1:49
  almost
• 1:49
  over
• 1:50
  and
• 1:50
  then
• 1:50
  we're
• 1:50
  going
• 1:50
  to
• 1:50
  be
• 1:51
  in
• 1:51
  peak
• 1:51
  before
• 1:51
  we
• 1:51
  know
• 1:51
  it.
• 1:52
  So
• 1:52
  it's
• 1:52
  hard.
• 1:52
  I
• 1:53
  don't,
• 1:53
  I
• 1:53
  don't
• 1:53
  necessarily
• 1:54
  have
• 1:54
  personal
• 1:54
  goals
• 1:55
  APIs
• 1:56
  for
• 1:56
  that
• 1:56
  because
• 1:57
  I'm
• 1:57
  not
• 1:57
  in
• 1:57
  the
• 1:57
  sales
• 1:58
  side.
• 1:58
  Right.
• 1:59
  But
• 1:59
  you
• 1:59
  know,
• 2:00
  without
• 2:00
  a
• 2:00
  doubt
• 2:01
  there's
• 2:01
  bottom
• 2:02
  up
• 2:02
  and
• 2:02
  top
• 2:02
  down
• 2:03
  goals,
• 2:03
  revenue
• 2:04
  and
• 2:04
  all
• 2:04
  for
• 2:04
  all
• 2:04
  the
• 2:05
  subsidiaries.
• 2:05
  Sure.
• 2:06
  World.
• 2:06
  Right.
• 2:06
  Yeah.
• 2:07
  Just
• 2:07
  like
• 2:07
  the
• 2:07
  US
• 2:07
  has
• 2:08
  their
• 2:08
  you
• 2:08
  know,
• 2:09
  goals
• 2:09
  for
• 2:09
  that.
• 2:10
  So
• 2:10
  it's
• 2:10
  really
• 2:11
  understanding.
• 2:12
  I
• 2:12
  just
• 2:12
  need
• 2:12
  to
• 2:13
  like
• 2:13
  understand
• 2:14
  because
• 2:14
  I
• 2:14
  want
• 2:14
  to
• 2:14
  be
• 2:15
  able
• 2:15
  to
• 2:15
  catch
• 2:15
  whatever's
• 2:15
  being
• 2:16
  Pitched
• 2:16
  right.
• 2:17
  So
• 2:17
  I
• 2:17
  mean
• 2:17
  I,
• 2:18
  I
• 2:18
  would
• 2:18
  love
• 2:18
  to
• 2:18
  have
• 2:18
  the
• 2:19
  problem.
• 2:19
  I
• 2:19
  think
• 2:20
  we
• 2:20
  all
• 2:20
  would
• 2:20
  of
• 2:21
  too
• 2:21
  much
• 2:21
  volume
• 2:21
  or,
• 2:22
  or,
• 2:22
  or
• 2:22
  you
• 2:22
  know,
• 2:23
  when
• 2:23
  you're
• 2:23
  in
• 2:23
  operations
• 2:24
  you
• 2:24
  want
• 2:24
  to
• 2:24
  be
• 2:24
  running
• 2:25
  dirty
• 2:25
  because
• 2:25
  if
• 2:25
  you're
• 2:25
  not
• 2:25
  running,
• 2:26
  if
• 2:26
  you're
• 2:26
  not,
• 2:26
  if
• 2:26
  you're
• 2:27
  running
• 2:27
  clean,
• 2:27
  you're
• 2:27
  not,
• 2:27
  you're
• 2:28
  not
• 2:28
  busy,
• 2:28
  you're
• 2:28
  not
• 2:28
  productive.
• 2:29
  Right.
• 2:29
  So
• 2:30
  obviously
• 2:30
  the,
• 2:31
  the
• 2:31
  benefit
• 2:31
  of
• 2:32
  the
• 2:32
  increased
• 2:32
  volume
• 2:33
  also
• 2:33
  allows
• 2:33
  us
• 2:34
  to
• 2:34
  do
• 2:34
  maybe
• 2:35
  more
• 2:35
  splits.
• 2:35
  I
• 2:36
  can
• 2:36
  get
• 2:36
  more
• 2:36
  creative
• 2:37
  with
• 2:37
  maybe
• 2:37
  doing
• 2:37
  some
• 2:37
  direct
• 2:38
  ship
• 2:38
  and,
• 2:38
  and,
• 2:38
  and
• 2:39
  zone
• 2:39
  skipping
• 2:39
  things.
• 2:40
  So,
• 2:40
  so
• 2:40
  volume
• 2:41
  is
• 2:41
  a
• 2:41
  good
• 2:41
  problem.
• 2:42
  I
• 2:42
  just,
• 2:42
  I
• 2:43
  just
• 2:43
  have,
• 2:43
  hey,
• 2:44
  keep
• 2:44
  selling
• 2:45
  and
• 2:46
  I'll
• 2:46
  make
• 2:46
  sure
• 2:47
  we
• 2:47
  have
• 2:47
  enough
• 2:47
  capacity
• 2:48
  to
• 2:48
  always
• 2:49
  catch.
• 2:49
  So
• 2:49
  their
• 2:50
  forecasts
• 2:50
  are
• 2:50
  important
• 2:51
  to
• 2:51
  me
• 2:52
  to
• 2:52
  make
• 2:52
  sure
• 2:52
  because
• 2:52
  I
• 2:53
  need
• 2:53
  to
• 2:53
  forward
• 2:53
  those
• 2:54
  forecasts
• 2:54
  to
• 2:55
  the
• 2:55
  final
• 2:55
  mile
• 2:55
  carriers
• 2:56
  so
• 2:56
  that
• 2:56
  they
• 2:57
  have
• 2:57
  the
• 2:57
  capacity
• 2:57
  to
• 2:58
  catch
• 2:58
  what
• 2:58
  we
• 2:58
  got
• 2:59
  coming
• 2:59
  from
• 2:59
  the
• 2:59
  brokers.
• 3:01
  It's
• 3:01
  not
• 3:01
  necessarily
• 3:01
  my
• 3:02
  volume
• 3:02
  projections
• 3:02
  per
• 3:03
  se.
• 3:03
  Are
• 3:04
  the
• 3:04
  subsidiaries
• 3:05
  for
• 3:05
  Asendia,
• 3:06
  are
• 3:06
  they
• 3:07
  selling
• 3:07
  this
• 3:07
  today
• 3:07
  or
• 3:08
  is
• 3:08
  it
• 3:08
  the
• 3:08
  start
• 3:09
  date?
• 3:09
  Yes,
• 3:10
  I'm
• 3:10
  actually
• 3:10
  going
• 3:11
  to
• 3:11
  Shenzhen
• 3:12
  in
• 3:13
  two
• 3:13
  weeks
• 3:13
  for
• 3:13
  the
• 3:13
  CILF
• 3:14
  conference
• 3:14
  which
• 3:14
  I
• 3:14
  think
• 3:15
  is
• 3:15
  the
• 3:15
  world's
• 3:15
  largest
• 3:16
  logistics
• 3:16
  conference
• 3:17
  and
• 3:17
  they're
• 3:18
  already
• 3:18
  lining
• 3:18
  up
• 3:18
  customers
• 3:19
  to
• 3:19
  talk
• 3:19
  to,
• 3:19
  to
• 3:19
  help
• 3:20
  assist
• 3:20
  them
• 3:20
  and
• 3:20
  explain
• 3:21
  some
• 3:21
  things
• 3:21
  to
• 3:21
  customers
• 3:22
  they'll
• 3:22
  have
• 3:22
  at
• 3:22
  that.
• 3:22
  So
• 3:23
  really
• 3:23
  looking
• 3:23
  forward
• 3:24
  to
• 3:24
  that.
• 3:24
  Sounds
• 3:25
  good.
• 3:25
  Sounds
• 3:26
  huge.
• 3:26
  What.
• 3:27
  So
• 3:28
  one
• 3:28
  of
• 3:28
  the
• 3:28
  things
• 3:28
  I
• 3:28
  was
• 3:28
  thinking
• 3:29
  about
• 3:29
  too
• 3:29
  is
• 3:29
  just,
• 3:29
  you
• 3:30
  know,
• 3:30
  you,
• 3:31
  we
• 3:31
  didn't
• 3:31
  really
• 3:31
  talk
• 3:32
  about
• 3:32
  your
• 3:32
  history
• 3:32
  and
• 3:33
  the
• 3:33
  space
• 3:33
  and
• 3:34
  you
• 3:34
  know,
• 3:35
  and
• 3:35
  I
• 3:35
  know
• 3:35
  you
• 3:35
  have
• 3:35
  a,
• 3:36
  a
• 3:36
  long
• 3:37
  history
• 3:37
  of
• 3:38
  working
• 3:38
  in
• 3:38
  the
• 3:38
  logistics
• 3:39
  space
• 3:40
  but
• 3:40
  do
• 3:41
  you
• 3:41
  have
• 3:41
  you
• 3:41
  run
• 3:41
  into
• 3:42
  any
• 3:42
  challenges?
• 3:43
  First
• 3:43
  mile,
• 3:44
  middle
• 3:44
  mile?
• 3:44
  Like
• 3:45
  what
• 3:45
  has
• 3:45
  been
• 3:45
  some
• 3:45
  of
• 3:46
  the
• 3:46
  more
• 3:46
  uphill
• 3:47
  things
• 3:47
  that
• 3:47
  you've
• 3:47
  run
• 3:47
  into
• 3:48
  trying
• 3:48
  to
• 3:48
  create
• 3:49
  this
• 3:49
  network.
• 3:51
  I
• 3:51
  think
• 3:51
  the
• 3:52
  biggest
• 3:52
  challenge
• 3:52
  is
• 3:53
  just
• 3:53
  making
• 3:53
  sure
• 3:53
  all
• 3:53
  the
• 3:54
  technology
• 3:54
  flows.
• 3:55
  You
• 3:55
  know,
• 3:55
  I
• 3:56
  think
• 3:56
  you
• 3:56
  know,
• 3:56
  in
• 3:57
  the
• 3:58
  onboarding
• 3:59
  has
• 4:00
  been
• 4:00
  pretty
• 4:01
  smooth.
• 4:01
  You
• 4:02
  know,
• 4:02
  our
• 4:02
  team's
• 4:02
  good.
• 4:02
  It's
• 4:03
  only
• 4:03
  been
• 4:03
  taken
• 4:03
  about
• 4:04
  two
• 4:04
  weeks
• 4:04
  to
• 4:04
  get
• 4:05
  a
• 4:05
  carrier
• 4:06
  up
• 4:06
  and
• 4:06
  going
• 4:06
  for
• 4:07
  the
• 4:07
  most
• 4:07
  part
• 4:07
  and
• 4:08
  but
• 4:08
  with
• 4:08
  any
• 4:08
  integration
• 4:09
  you
• 4:09
  have
• 4:09
  some,
• 4:09
  they've
• 4:10
  taken
• 4:10
  longer
• 4:10
  and
• 4:11
  you
• 4:11
  know,
• 4:11
  you
• 4:12
  know,
• 4:12
  trying
• 4:12
  to
• 4:12
  get
• 4:12
  the
• 4:12
  technology
• 4:13
  of
• 4:13
  tracking
• 4:13
  to
• 4:13
  work
• 4:14
  because
• 4:14
  there's
• 4:14
  something
• 4:14
  there.
• 4:15
  But
• 4:16
  for
• 4:16
  the
• 4:16
  most
• 4:16
  part,
• 4:16
  you
• 4:17
  know,
• 4:18
  in
• 4:18
  all
• 4:18
  the
• 4:18
  years
• 4:19
  there's
• 4:19
  so
• 4:19
  many
• 4:20
  carriers
• 4:20
  out
• 4:21
  there
• 4:21
  right
• 4:21
  now
• 4:21
  and
• 4:22
  it
• 4:22
  really
• 4:22
  is
• 4:23
  a
• 4:23
  shipper's
• 4:23
  market
• 4:24
  right
• 4:24
  now
• 4:25
  for
• 4:25
  the
• 4:25
  first
• 4:25
  time
• 4:25
  since
• 4:26
  pre
• 4:26
  Covid,
• 4:27
  you
• 4:27
  know,
• 4:27
  the
• 4:28
  capacity's
• 4:28
  there
• 4:29
  and
• 4:29
  people
• 4:29
  are
• 4:29
  looking
• 4:30
  to,
• 4:30
  you
• 4:30
  know,
• 4:30
  fill
• 4:31
  their
• 4:31
  networks.
• 4:32
  So
• 4:32
  it
• 4:32
  also
• 4:32
  creates,
• 4:33
  you
• 4:33
  know,
• 4:34
  an
• 4:34
  advantage
• 4:34
  as
• 4:35
  a
• 4:35
  shipper
• 4:36
  because
• 4:36
  you
• 4:37
  know,
• 4:37
  we
• 4:37
  can
• 4:38
  have
• 4:38
  them
• 4:38
  do
• 4:38
  Things
• 4:39
  that
• 4:39
  maybe
• 4:39
  they're
• 4:39
  willing
• 4:40
  to
• 4:40
  do
• 4:40
  creative
• 4:41
  and
• 4:41
  be
• 4:41
  custom
• 4:41
  solutions
• 4:42
  because
• 4:43
  yeah,
• 4:43
  we
• 4:43
  can
• 4:44
  do
• 4:44
  that,
• 4:44
  you
• 4:44
  know,
• 4:44
  because
• 4:45
  they're
• 4:45
  not
• 4:45
  as
• 4:45
  rigid,
• 4:46
  because
• 4:46
  they're,
• 4:46
  you
• 4:46
  know,
• 4:47
  there's,
• 4:47
  there's
• 4:48
  no
• 4:48
  capacity
• 4:48
  constraints
• 4:49
  right
• 4:49
  now
• 4:49
  basically,
• 4:50
  you
• 4:50
  know,
• 4:50
  so
• 4:51
  it
• 4:51
  helps
• 4:51
  that
• 4:52
  to
• 4:52
  do
• 4:53
  that.
• 4:53
  I
• 4:53
  think
• 4:53
  that's
• 4:53
  also
• 4:54
  interesting
• 4:54
  because
• 4:55
  I
• 4:55
  just
• 4:55
  read
• 4:55
  about
• 4:56
  three
• 4:56
  carriers
• 4:57
  that
• 4:57
  just
• 4:57
  imposed
• 4:58
  peak
• 4:58
  and
• 4:59
  surge
• 4:59
  pricing
• 5:00
  for
• 5:01
  Q4
• 5:01
  and
• 5:02
  peak
• 5:02
  surcharges.
• 5:03
  And
• 5:03
  I
• 5:03
  mean
• 5:03
  I'm
• 5:03
  thinking
• 5:04
  really,
• 5:05
  I
• 5:06
  mean,
• 5:06
  oh,
• 5:07
  let
• 5:07
  me
• 5:07
  punish
• 5:07
  you
• 5:08
  for
• 5:08
  giving
• 5:08
  me
• 5:08
  more
• 5:08
  volume,
• 5:09
  you
• 5:09
  know
• 5:09
  what
• 5:09
  I
• 5:09
  mean?
• 5:10
  And
• 5:10
  it's
• 5:10
  just
• 5:11
  that
• 5:12
  it's
• 5:12
  bizarre
• 5:12
  to
• 5:12
  me.
• 5:13
  It
• 5:14
  is.
• 5:14
  I
• 5:14
  mean
• 5:14
  I
• 5:15
  could
• 5:15
  go
• 5:15
  Roy
• 5:15
  off
• 5:15
  a
• 5:16
  soapbox
• 5:16
  on
• 5:16
  that,
• 5:16
  you
• 5:17
  know,
• 5:18
  I
• 5:18
  mean
• 5:19
  especially
• 5:19
  when
• 5:19
  you've
• 5:20
  had
• 5:20
  carriers
• 5:21
  that
• 5:21
  in
• 5:21
  the
• 5:21
  past.
• 5:22
  I'll
• 5:22
  try
• 5:22
  to
• 5:22
  keep
• 5:23
  the
• 5:23
  names
• 5:23
  out
• 5:23
  of
• 5:23
  it
• 5:24
  that
• 5:24
  were
• 5:25
  larger
• 5:26
  regionals,
• 5:26
  right?
• 5:27
  Not
• 5:27
  the
• 5:28
  small
• 5:28
  but
• 5:28
  the
• 5:28
  larger
• 5:29
  ones
• 5:29
  who
• 5:29
  like
• 5:30
  established.
• 5:31
  I
• 5:31
  mean
• 5:31
  I've
• 5:31
  been,
• 5:31
  I've
• 5:32
  been
• 5:32
  diversifying
• 5:33
  since
• 5:33
  2008.
• 5:34
  I
• 5:34
  caught
• 5:34
  the
• 5:35
  bug
• 5:35
  to
• 5:35
  diversify
• 5:36
  away
• 5:36
  from
• 5:36
  UPS
• 5:37
  and
• 5:37
  FedEx
• 5:38
  and
• 5:39
  I've
• 5:39
  been
• 5:39
  doing
• 5:40
  that
• 5:40
  ever
• 5:40
  since.
• 5:40
  And
• 5:41
  I've
• 5:41
  always
• 5:41
  had
• 5:42
  eight
• 5:42
  to
• 5:42
  12
• 5:42
  carriers
• 5:43
  I've
• 5:43
  used
• 5:43
  at
• 5:43
  any
• 5:44
  one
• 5:44
  time.
• 5:44
  Some
• 5:45
  buildings
• 5:45
  you
• 5:45
  can
• 5:45
  only
• 5:45
  use
• 5:46
  one
• 5:46
  carrier
• 5:46
  but
• 5:46
  you
• 5:47
  know,
• 5:47
  if
• 5:47
  there
• 5:47
  was
• 5:47
  a
• 5:47
  startup
• 5:47
  out
• 5:48
  of
• 5:49
  California,
• 5:49
  I
• 5:50
  can
• 5:50
  only
• 5:50
  use
• 5:50
  them
• 5:50
  in
• 5:50
  Cal
• 5:51
  so
• 5:51
  it
• 5:51
  wouldn't
• 5:51
  be
• 5:52
  like
• 5:52
  8
• 5:52
  to
• 5:52
  10
• 5:52
  carries
• 5:53
  out
• 5:53
  of
• 5:53
  every
• 5:53
  building.
• 5:53
  But
• 5:54
  it's
• 5:54
  you
• 5:54
  know,
• 5:54
  based
• 5:54
  off
• 5:55
  my
• 5:55
  total
• 5:55
  network.
• 5:56
  But
• 5:57
  you
• 5:57
  know
• 5:57
  what's
• 5:57
  been
• 5:58
  disappointing
• 5:59
  is
• 5:59
  some
• 6:00
  of
• 6:00
  those
• 6:00
  original
• 6:00
  regionals
• 6:01
  I
• 6:01
  used
• 6:02
  made
• 6:02
  sure
• 6:03
  they
• 6:03
  differentiated
• 6:04
  themselves
• 6:04
  from
• 6:04
  UPS
• 6:05
  and
• 6:05
  FedEx.
• 6:05
  We
• 6:05
  are
• 6:06
  not
• 6:06
  them.
• 6:06
  You
• 6:06
  know,
• 6:07
  we're
• 6:07
  going
• 6:07
  to
• 6:07
  give
• 6:07
  you
• 6:07
  a
• 6:07
  service
• 6:08
  better
• 6:08
  than
• 6:08
  them.
• 6:08
  We're
• 6:09
  going
• 6:09
  to
• 6:09
  do
• 6:09
  this.
• 6:09
  We
• 6:10
  don't
• 6:10
  have,
• 6:10
  we
• 6:10
  have
• 6:10
  three
• 6:11
  accessorials,
• 6:12
  not
• 6:12
  337
• 6:13
  accessorials
• 6:14
  or
• 6:14
  whatever.
• 6:15
  But
• 6:15
  now
• 6:15
  those
• 6:15
  companies
• 6:16
  are
• 6:16
  all
• 6:17
  like,
• 6:18
  are
• 6:18
  walking
• 6:18
  and
• 6:18
  talking
• 6:19
  like
• 6:19
  UPS
• 6:19
  and
• 6:19
  FedEx.
• 6:20
  It's
• 6:20
  disappointing
• 6:21
  because
• 6:21
  you
• 6:22
  lost
• 6:22
  what
• 6:22
  you
• 6:23
  lost,
• 6:23
  why
• 6:23
  we
• 6:23
  gave
• 6:23
  you
• 6:24
  Vime
• 6:24
  and
• 6:24
  why
• 6:24
  us
• 6:25
  as
• 6:25
  shippers
• 6:25
  liked
• 6:25
  it,
• 6:25
  you
• 6:26
  know.
• 6:26
  But
• 6:26
  now
• 6:26
  you
• 6:27
  get
• 6:27
  the
• 6:27
  newer
• 6:27
  ones
• 6:27
  coming
• 6:28
  around
• 6:28
  now
• 6:28
  they're
• 6:29
  more
• 6:29
  the
• 6:29
  gig
• 6:30
  companies,
• 6:30
  the
• 6:31
  DSP
• 6:31
  companies.
• 6:32
  They're
• 6:32
  very
• 6:33
  simplified
• 6:33
  pricing
• 6:34
  and
• 6:34
  getting
• 6:35
  away
• 6:35
  from
• 6:35
  that
• 6:35
  and
• 6:35
  we
• 6:35
  don't
• 6:36
  have
• 6:36
  peak
• 6:36
  surcharges
• 6:36
  with
• 6:37
  that.
• 6:37
  Love
• 6:37
  that.
• 6:38
  Perfect,
• 6:38
  right.
• 6:39
  So
• 6:39
  for
• 6:40
  this
• 6:40
  week
• 6:40
  here
• 6:40
  at
• 6:41
  Boston
• 6:41
  form,
• 6:42
  obviously
• 6:42
  you
• 6:43
  came
• 6:43
  here
• 6:43
  to
• 6:43
  join
• 6:43
  us
• 6:43
  today
• 6:44
  and
• 6:44
  we're,
• 6:44
  we're
• 6:44
  really
• 6:44
  thankful.
• 6:45
  But
• 6:46
  what
• 6:46
  else
• 6:47
  brings
• 6:47
  you
• 6:47
  to
• 6:48
  a
• 6:48
  forum
• 6:48
  like
• 6:48
  this?
• 6:48
  What
• 6:48
  are
• 6:49
  some
• 6:49
  things
• 6:49
  from
• 6:49
  perspective?
• 6:50
  It's
• 6:51
  really
• 6:51
  making
• 6:51
  some
• 6:51
  face
• 6:52
  to
• 6:52
  face
• 6:52
  connections
• 6:52
  with
• 6:53
  people
• 6:53
  I
• 6:53
  may
• 6:53
  have
• 6:53
  just
• 6:53
  met
• 6:54
  and
• 6:54
  I've
• 6:54
  talked
• 6:55
  to,
• 6:55
  you
• 6:55
  know,
• 6:55
  so
• 6:56
  we
• 6:56
  have
• 6:56
  meetings
• 6:56
  set
• 6:57
  up
• 6:57
  with
• 6:57
  those
• 6:57
  carriers.
• 6:58
  It's
• 6:58
  also,
• 6:59
  even
• 6:59
  though
• 6:59
  we
• 6:59
  got
• 6:59
  it
• 6:59
  up
• 7:00
  and
• 7:00
  running,
• 7:01
  I'm
• 7:01
  still
• 7:01
  always
• 7:01
  looking,
• 7:02
  okay,
• 7:02
  what
• 7:02
  am
• 7:02
  I
• 7:02
  doing
• 7:02
  next
• 7:02
  year?
• 7:03
  What.
• 7:03
  How
• 7:03
  can
• 7:03
  I
• 7:03
  improve
• 7:04
  this?
• 7:05
  If
• 7:05
  we,
• 7:06
  if
• 7:06
  we
• 7:06
  go
• 7:06
  into
• 7:06
  other
• 7:07
  gateways,
• 7:07
  how
• 7:08
  can
• 7:08
  I
• 7:08
  tap
• 7:08
  into
• 7:08
  a
• 7:08
  carrier
• 7:09
  from
• 7:09
  that
• 7:09
  gateway?
• 7:10
  I'm
• 7:10
  not.
• 7:11
  So
• 7:11
  I'm
• 7:11
  trying
• 7:11
  to
• 7:11
  make
• 7:11
  also
• 7:11
  those
• 7:12
  connections
• 7:13
  for
• 7:13
  future
• 7:13
  expansion.
• 7:14
  So
• 7:14
  it
• 7:14
  has
• 7:15
  a
• 7:15
  lot
• 7:15
  to
• 7:15
  do
• 7:15
  with
• 7:15
  that.
• 7:16
  Yeah.
• 7:17
  Getting
• 7:17
  better
• 7:18
  and
• 7:18
  more
• 7:18
  efficient.
• 7:18
  Absolutely.
• 7:19
  Okay.
• 7:20
  So,
• 7:21
  Jerry,
• 7:22
  is
• 7:22
  there
• 7:22
  anything
• 7:22
  that
• 7:22
  you
• 7:22
  want
• 7:23
  to
• 7:23
  leave
• 7:23
  with
• 7:23
  the
• 7:24
  viewers
• 7:24
  and
• 7:24
  listeners
• 7:24
  before
• 7:25
  we
• 7:25
  cap
• 7:25
  it
• 7:25
  off?
• 7:27
  I,
• 7:27
  I
• 7:28
  just.
• 7:28
  Exciting
• 7:28
  time,
• 7:28
  I
• 7:29
  think,
• 7:29
  to
• 7:29
  be
• 7:29
  in
• 7:29
  logistics.
• 7:30
  I
• 7:30
  think
• 7:30
  what's
• 7:30
  going
• 7:30
  on,
• 7:30
  I
• 7:31
  think
• 7:31
  even,
• 7:32
  even
• 7:32
  regardless
• 7:32
  of
• 7:33
  all
• 7:33
  the
• 7:33
  de
• 7:33
  minimis
• 7:33
  stuff,
• 7:34
  I
• 7:34
  mean,
• 7:34
  we
• 7:35
  were
• 7:35
  able
• 7:35
  to,
• 7:35
  we
• 7:35
  were
• 7:36
  able
• 7:36
  to
• 7:36
  handle
• 7:36
  that
• 7:36
  with
• 7:37
  no
• 7:37
  problem.
• 7:37
  I
• 7:37
  mean,
• 7:38
  so
• 7:38
  you
• 7:38
  were
• 7:38
  T86,
• 7:39
  now
• 7:39
  you're
• 7:39
  T11.
• 7:40
  You
• 7:40
  know,
• 7:42
  there
• 7:42
  might
• 7:42
  be
• 7:42
  more
• 7:43
  payments
• 7:43
  and
• 7:43
  duties
• 7:44
  and
• 7:44
  taxes,
• 7:44
  whether
• 7:45
  the
• 7:45
  shippers,
• 7:47
  the
• 7:47
  merchants
• 7:47
  eating
• 7:48
  it
• 7:48
  or
• 7:48
  passing
• 7:48
  it
• 7:49
  on,
• 7:49
  but
• 7:50
  it
• 7:50
  was
• 7:50
  seamless
• 7:50
  in
• 7:51
  that
• 7:51
  end.
• 7:51
  I
• 7:51
  mean,
• 7:52
  if
• 7:52
  they're
• 7:52
  doing
• 7:52
  postal
• 7:53
  injection,
• 7:53
  that's
• 7:54
  where
• 7:54
  the
• 7:54
  bump
• 7:55
  in
• 7:55
  the
• 7:55
  road
• 7:55
  is
• 7:55
  right
• 7:55
  now.
• 7:56
  But
• 7:57
  we're
• 7:57
  not
• 7:57
  a
• 7:57
  postal
• 7:58
  injection.
• 7:58
  We're
• 7:58
  coming
• 7:58
  into
• 7:59
  our
• 7:59
  network
• 8:00
  which
• 8:00
  is
• 8:00
  not
• 8:00
  postal.
• 8:01
  So
• 8:01
  there's
• 8:02
  no
• 8:02
  bump
• 8:02
  in
• 8:02
  the
• 8:02
  road
• 8:03
  coming
• 8:03
  in
• 8:03
  with.
• 8:03
  That's
• 8:05
  what
• 8:05
  we'll
• 8:05
  know
• 8:05
  if
• 8:05
  we
• 8:05
  look
• 8:05
  at
• 8:06
  the
• 8:06
  did.
• 8:07
  Okay.
• 8:07
  And
• 8:08
  our
• 8:08
  broker,
• 8:09
  who
• 8:09
  we've,
• 8:09
  our
• 8:09
  legacy
• 8:10
  broker,
• 8:11
  is
• 8:11
  also
• 8:11
  one
• 8:11
  of
• 8:12
  seven
• 8:12
  certified
• 8:13
  to
• 8:13
  do
• 8:13
  the
• 8:13
  postal
• 8:14
  injection.
• 8:14
  So
• 8:15
  we
• 8:15
  don't
• 8:15
  have
• 8:15
  to
• 8:15
  run
• 8:16
  and
• 8:16
  switch
• 8:16
  out
• 8:16
  brokers.
• 8:17
  We've
• 8:17
  already
• 8:17
  got
• 8:17
  that
• 8:18
  lined
• 8:18
  up.
• 8:18
  We've
• 8:18
  had
• 8:18
  our
• 8:19
  SOP
• 8:19
  calls,
• 8:20
  so
• 8:20
  that's
• 8:20
  all
• 8:20
  in
• 8:20
  the
• 8:21
  works
• 8:21
  right
• 8:21
  now.
• 8:21
  So
• 8:21
  that,
• 8:22
  that,
• 8:22
  that'll
• 8:22
  work
• 8:22
  so
• 8:23
  that
• 8:23
  they
• 8:23
  can
• 8:24
  change
• 8:24
  what
• 8:24
  they
• 8:24
  want.
• 8:24
  It's
• 8:25
  going
• 8:25
  to
• 8:25
  change
• 8:25
  again,
• 8:25
  probably,
• 8:26
  but
• 8:26
  it
• 8:26
  really
• 8:27
  doesn't
• 8:27
  affect
• 8:27
  how
• 8:28
  we'll
• 8:28
  get
• 8:28
  the
• 8:28
  packages
• 8:28
  to
• 8:29
  the
• 8:29
  customer.
• 8:29
  Love
• 8:29
  it.
• 8:30
  All
• 8:30
  right,
• 8:30
  well,
• 8:30
  everybody,
• 8:31
  you
• 8:31
  heard
• 8:31
  it
• 8:31
  and
• 8:31
  you
• 8:31
  saw
• 8:32
  it
• 8:32
  first.
• 8:32
  Jerry's
• 8:32
  developing
• 8:33
  the
• 8:33
  best
• 8:33
  domestic
• 8:33
  network
• 8:34
  in
• 8:34
  the
• 8:34
  United
• 8:34
  States
• 8:35
  right
• 8:35
  now.
• 8:35
  So,
• 8:36
  so
• 8:36
  come
• 8:36
  2026,
• 8:38
  let's
• 8:38
  get
• 8:38
  engaged.
• 8:39
  We
• 8:39
  could
• 8:39
  talk
• 8:39
  domestic
• 8:40
  and,
• 8:41
  and
• 8:41
  see
• 8:42
  what
• 8:42
  we
• 8:42
  come
• 8:42
  up
• 8:42
  with.
• 8:43
  So
• 8:43
  thanks
• 8:43
  so
• 8:43
  much
• 8:44
  for
• 8:44
  joining,
• 8:44
  Jerry.
• 8:44
  Thank
• 8:44
  you.
• 8:44
  Thank
• 8:45
  you.
• 8:46
  Share
• 8:46
  subscribe
• 8:47
  and
• 8:47
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• 8:48
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• 8:48
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• 8:49
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• 8:49
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• 8:49
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• 8:49
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• 8:50
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• 8:50
  topic
• 8:51
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• 8:51
  for
• 8:51
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• 8:51
  free
• 8:52
  consultation,
• 8:52
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• 8:53
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• 8:57
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• 8:58
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• 8:58
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• 8:58
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• 8:58
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• 8:59
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• 8:59
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• 9:00
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• 9:00
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• 9:01
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• 9:01
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• 9:01
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• 9:02
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• 9:02
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