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Episode 13: Zillow’s AI Failure: How a $500M Algorithmic Bet Collapsed
In 2021, real estate giant Zillow shocked markets by shutting down Zillow Offers, its ambitious AI-driven iBuying business — laying off 25% of its workforce and absorbing more than $500 million in losses, alongside a $40 billion market-cap wipeout.What was meant to transform Zillow into the “Amazon of homes” became one of the most important enterprise AI failure case studies of the decade.In this episode of AI Governance & Strategy: Navigating the Future, we break down why Zillow’s AI bet failed — despite massive data advantages and a world-class brand.🔍 In this video, we explore:The Power…
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