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487: Keeping it Simple with Scott Black
How do you keep things simple in your business? Scott Black, owner of Personal Touch Pet Sitting, discusses the importance of personalized communication, screening clients thoroughly, and managing risks in the industry. He also emphasizes the significance of continuing education and balancing growing a pet sitting business while prioritizing quality and safety. Scott shares his thoughts on liability and risk management, setting boundaries, and managing client relationships.
Main topics:
Networking
Managing your risk
Quality over quantity
Importance of relationships
Main takeaway: Be careful…
The skinny
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