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Find the Pony with Carol Marshall

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Carol Marshall unpacks how culture, trust, and hospitality can supercharge your dealership.

In this episode, Paul, Kyle, and Michael sit down once again with the ever-insightful Carol Marshall, COO of ActivEngage, to talk about the power of intentional hiring and world-class hospitality. Carol shares the secret sauce behind her company’s team-building approach—spoiler alert: it involves “hiring for attitude,” a heat-packed conference room, and a pair of brown shorts. Drawing inspiration from industry classics like Be Amazing or Go Home and The Speed of Trust, she dives deep…

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