Latest / Authentic Living / Strong Minds Strong Organizations
Transcript
- 0:01Welcome to authentic living with Roxanne, a place where we have conscious conversations
- 0:08about things that really matter in our lives.
- 0:12And now here's your host, Roxanne Derhodge.
- 0:38Hi, everyone.
- 0:38It's Roxanne.
- 0:40Thanks for tuning in.
- 0:41This week, I have a special colleague that I had the privilege of, meeting in, New York last
- 0:48December.
- 0:49Her name is April Lewis.
- 0:50Hi, April.
- 0:51How are you today?
- 0:52Hello, Mark.
- 0:52I'm well.
- 0:53How are you?
- 0:54Good.
- 0:54You're a busy lady.
- 0:55She was speaking this morning and now it's kind of each out an hour out of her time to be able
- 1:00to spend this time with us today.
- 1:02April and I met, actually, we both were privileged, to share the stage with Les Brown
- 1:07in New York.
- 1:10At the get hungry conference, in Long Island where it was a privilege to be able to, spend
- 1:17that time with her.
- 1:18And she has done an ama lots of amazing things, and we have a lot more commonality that I had
- 1:24recognized on Telegis recently where I the time to really look at her website and and listen to
- 1:29her speaking, on her website which you need to check out.
- 1:33So I'm just gonna read a bit of a bio on April and April's gonna share with you the things
- 1:37that maybe are most important that maybe I've missed.
- 1:40So April's a highly sort of transformational speaker and a corporate wellness trainer.
- 1:46She's founded the Lewis Academy of For Well-being, where professionals learn proven
- 1:51principles to enhance quality of life, productivity and improve effectiveness.
- 1:57She her background is varied.
- 2:00She's as a student, She's been a professional athlete.
- 2:03She's a veteran, which is a powerful story when I've heard her story on stage.
- 2:09And She positioned herself as a change in agent in the wellness and mental health industry, the
- 2:14same industry that I'm in.
- 2:17She works with entrepreneurs and corporations to gain clarity and focus while helping them
- 2:22establish and set necessary goals for progression.
- 2:26She's all about movement.
- 2:27She provides a fundamental tools to overcome any mental barriers which we all have them
- 2:33periodically, and that may get in the way of, enhanced productivity and decreased
- 2:40performance.
- 2:41She is also a best selling author of the book, the missing piece in forgiveness, overcoming
- 2:47the the impossible.
- 2:49I was gonna say the obstacle, the impossible.
- 2:52And we're we're, you know, the story that she shared that I heard is when she lost, her
- 2:58husband, while they were serving their country and all the unfortunate things that comes from
- 3:06you know, serving, in in the armed forces.
- 3:09So April, I haven't done all of this justice, but, what an impressive, biography.
- 3:16Thank you very much, Roxanne.
- 3:17Thank you.
- 3:18That does, prompt it up.
- 3:21Yeah.
- 3:21So is there anything that I I haven't read.
- 3:23I know I haven't read everything.
- 3:25Anything that you think that, the listeners should should know about you, that I haven't
- 3:30shared in your bio.
- 3:32Well,
- 3:32the main thing is what you said, I do.
- 3:34My presser T is mental health.
- 3:36I has worked with individuals in organization to break down the mental barriers that's
- 3:40keeping the workforce or the individual from being a high performer.
- 3:44And the way that I do that is really doing assessment, understanding where they are in
- 3:51contrast to where they wanna be, and it's simplifying the process to get there.
- 3:54Most of the time, people don't take step.
- 3:57Don't take that very next step because they are overthinking everything.
- 4:01They have a lot of noise in their head.
- 4:03Or the fears that are in their head, about dipping their head.
- 4:07But once you gain clarity, which you mentioned, on where you wanna go, all you have to do next
- 4:11is determine what's the next thing that I need to do.
- 4:14When you're kinda transformed your life, transform your performance, you can't eat the
- 4:17elk in its entirety, you eat it one bite at a time.
- 4:22So I work with people, and I work with corporate effective teams doing just that.
- 4:26What is the very next step that we can take to get to where we wanna be and how we wanna be
- 4:32there?
- 4:33Now you have Been through, massive things, I'm gonna say, from remembering your story.
- 4:44So I I I I want you to share that because that's, you know, April I followed April on
- 4:49stage, which was not a good thing.
- 4:54But the just being captivated by her story because she's been there.
- 4:57She's been there in every realm and, now has come out the other side and being able share
- 5:03this with the world.
- 5:04Tell them a bit about your story, April, because I, you know, I was struck, just
- 5:10listening to you and kind of where you were where you got to and how you came out the other
- 5:15side and how that kind of informs what you do today with, with executives.
- 5:20Absolutely.
- 5:22Well, one of the things that I live by, one of the statements that I live by rather is that we
- 5:25teach best what we most often need to learn.
- 5:29And the reason I found myself in mental health is because that is where I was after I got a
- 5:36phone call that changed the trajectory of my life.
- 5:38That phone call came in on February 27 2006 when I got the call that my husband had been
- 5:44killed in Iraq.
- 5:46At the time, both of us were in the military.
- 5:47We both were serving our country, and he was serving it in the capacity that he absolutely
- 5:52wanted to, to be an infantry in a fraud liner for the United States army.
- 5:57And with that calling that he answered, he was no longer here after February 27th.
- 6:03That day is what I call the day that I died, but the day that I started living.
- 6:09And then the book that I wrote, the one that you the missing piece of forgiveness is I
- 6:13titled it, my segment, like, after death.
- 6:17Because if it were not for that tragedy, I would not have started my life, found my voice
- 6:22to do the work that I'm doing now.
- 6:24After Duane transitioned, I completely lost my mind.
- 6:29I you worked with a lot of patients with PTSD.
- 6:32I'm still battling through PTSD personally.
- 6:35I went on a spiral downward that I didn't even know was possible, as smart as I would, of the
- 6:42strongest I was, ever being in the army, you know, with part of the the job air quotes, but
- 6:47you don't get ready to get that phone call.
- 6:49You don't get ready to hear that your first love is no longer with you.
- 6:52And I just went downhill.
- 6:53I completely lost my faith.
- 6:55I came addicted to drugs, and my behavior was dysfunctional I was insanely angry.
- 7:02I was angry at myself.
- 7:03I was angry at my husband.
- 7:05I was angry at god.
- 7:06I was angry at anyone that looked happy.
- 7:09Because I was so miserable and so broken.
- 7:12And in that broken is, it took me 9 years to realize that I'm not gonna be here forever.
- 7:20And in those 9 years, I was completely functional on the outside.
- 7:24A few people knew the depth of my pain in the depth of my sorrow.
- 7:28Most of them were my friends that I was in North Carolina, Fort Bragg at the time.
- 7:32But my family didn't even know how disruptive my lifestyle had become because I was so hurt.
- 7:38And in those 9 years, I just inched my way through the day.
- 7:43I put the mask on.
- 7:44I was a high performer.
- 7:45You know, I didn't let anybody keep my weak side, and then I moved to South Carolina to
- 7:50start over.
- 7:51And in that move, I ended up on the campus, Midness, Midland Technical College, and I went
- 7:56in the human services program.
- 7:58And that was in 2007 when I started not healing.
- 8:02In 2016, when I released my story in a book, is when I can say that I was healed.
- 8:08It's now 2018, and I can say that I'm home because you know there are stages to grieving.
- 8:16And there is no order for those stages.
- 8:19There is no time limit for how long you'll be in 1, and some of them may come back if you
- 8:23don't work all the way through.
- 8:25So that's why mental health is so near and dear to my heart because when I lost my mind, when I
- 8:30lost my ability to focus, when I lost my ability to make our decision for myself, but
- 8:35knew that I still wanted to be here.
- 8:37And I'll stop right there and say, me wanting to be here.
- 8:40I had suicidal thoughts like a lot of people that go through a state of breathing.
- 8:44There was this one time I was sitting on the side of my bed, and I thought about killing
- 8:48myself.
- 8:49And when I had that thought, I felt a sense of relief, and you probably heard it from your
- 8:53clients when they think about it before they act on it, it feels like that's the answer.
- 8:57If I leave here, I won't feel any pain.
- 8:59Well, I had that feeling, and then the very next thought that came across my mind was the
- 9:04image or the image, not even a thought.
- 9:06I saw my mom leaned over my cat.
- 9:09And through that vision that I say god gave me, I snapped out of it because my love for my
- 9:14mother was stronger than my desire to kill myself.
- 9:18And that's what kept me in the game.
- 9:20And I said, April, if you're gonna be here, you have got to get your life back.
- 9:24So I started my personal transformation step by himself.
- 9:28It would have been beautiful if I could have transformed the whole April Lewis and come with
- 9:32back to that state of happiness and joy, but she was no longer here.
- 9:36She was now a broken widow, dealing with the Bible, dealing with addiction, dealing with
- 9:42anger, and now dealing with PTSD.
- 9:45So step by step, I started my mental transformation.
- 9:49And it honestly has been a journey.
- 9:51It's a journey that I'm still on but it's a journey that now I go through it in gratitude
- 9:56because I know that I've come so very far.
- 9:59And as long as I stay present in the moment and keep my thoughts clear and positive I can get
- 10:05through anything.
- 10:07Wow.
- 10:08You know, I in my tenure have dealt with a lot of people with, with complex PTSD.
- 10:16And The first thing is just having them know that they survived.
- 10:23Right?
- 10:23Like, like, you're breathing, you're seeing, you're hearing some basic, basic things, right,
- 10:29because oftentimes people are so stuck with every possible symptom there is.
- 10:35Right?
- 10:35Right?
- 10:36And they want to quiet the white noise.
- 10:39Which is basically what you were saying because it becomes so overwhelming that you can't even
- 10:44hear your own voice.
- 10:45Yeah.
- 10:46Right, which is kind of what you're describing.
- 10:48And it it takes so much, strength, but I I I'm gonna ask you this question because I can tell
- 10:54you I've experienced, but I wanna honor what you're sharing.
- 10:59Connection is key through it, but oftentimes people feel so, alone that they recreate
- 11:08aloneness instead of leaning towards connection, they kind of step away and they
- 11:14they they kind of, you know, literally fold up in their body language.
- 11:20What helped you that that vision of your mother while how powerful and I, you know, often see
- 11:25it's something bigger than you and I always.
- 11:31Did you cut out people in your life at that time?
- 11:35Oh, yes.
- 11:36I became so isolated.
- 11:39I I knew then that I could no longer serve because my mind was too far gone.
- 11:44So my military career had to end at that moment.
- 11:47I became distant from anybody that was happy because in my misery, I didn't wanna see it.
- 11:54In my misery, I thought that it was temporary.
- 11:57I, you know, I even changed the light to quit on my car to say one light, why not?
- 12:02Because when I sat there and I leaned over to Katherine and I'm looking at Duane and I'm
- 12:06looking at this man who we have all these unspoken words and that will never get to safe
- 12:11with each other.
- 12:12I literally asked myself, what does it matter?
- 12:15What does any of this matter?
- 12:16If this is where we're gonna end up, what's the point?
- 12:19So I was mad.
- 12:20And I did not wanna be around anybody.
- 12:23And what I did, I started connecting with people who were in the same state of mind that
- 12:29I was operating in.
- 12:29So people who were just at a low vibrational frequency at that stage in their life.
- 12:33I wasn't talking about anybody that was speaking positively.
- 12:35I wasn't around anybody stuff lifting.
- 12:37I knew that's where I should have been, but I didn't wanna be there because I was anchored in
- 12:43anger.
- 12:44You know, and I was and even in that the victim mindset, people say that, oh, don't have a
- 12:49victim mindset.
- 12:50But at that moment, I wasn't victim.
- 12:52At any given moment, we are victim.
- 12:54The thing is not always staying in that place, realizing how can you be victorious after
- 12:59you've been a victim to something either that you've done to yourself or something that,
- 13:03someone else did to you.
- 13:05So, yes, I definitely isolated myself.
- 13:07I did not connect with my spiritual leaders.
- 13:10I wasn't as close with my family.
- 13:12I was around a group of people that Let me have that moment.
- 13:17They didn't think about bringing me out of that moment, but they let me have it, but for the
- 13:21most part, I was by myself which is the worst place that you can be when you're grieving
- 13:26because like you said, the white noise, it's louder.
- 13:29The conversations that you have with yourself get louder So connectedness is critical now.
- 13:35I realize more than ever, even if it's just one person, you need to be connected to someone
- 13:40that's gonna recognize when you're down and stay with you and help you pull yourself up.
- 13:46The people that you probably, I'm gonna assume, and I'm just talking from what has been shared
- 13:50with me, they connected to something that maybe was also pain related and they weren't seeing
- 13:58as clear.
- 13:58So I'm just thinking when you shared, they probably didn't give you any clarity.
- 14:03They probably just said, yeah.
- 14:04You're you're right where you need to be.
- 14:06Oh, yeah.
- 14:07Oh, yeah.
- 14:08The way it's the air quote advice that I was getting from people was nothing that I need
- 14:14people do the best that they can, but honestly, back then, when you think about it, we would
- 14:18hear on the news, 100100 of soldiers that are getting canned.
- 14:22We heard it.
- 14:23I remember was in the army at the time.
- 14:25I remember 911 like it was yesterday.
- 14:27One reason is that's that's my husband's birthday.
- 14:30So on his birthday, We were sitting in the barons at Fort Lee, Virginia, and all he was
- 14:35talking about and thinking about was going to war so he can get there.
- 14:39Right?
- 14:39That's what he was saying.
- 14:41And who knows how to respond when someone, twenty something year old said, oh, my husband
- 14:47has been killed in Iraq.
- 14:49They're over 3000 fallen soldiers from Operation Iraq Freedom, and it's still baffling
- 14:56to me and other people that might your way with 1 of the 3000.
- 15:01So it's it's a hard thing to try to cope with And for someone to be a friend of, you know,
- 15:07the victim at that time, they just don't know what to say, but you allowed.
- 15:10It just allowed me to be in that state of the pain.
- 15:14Now at the time, I don't have any regret.
- 15:16So I don't have any regret because I wasn't ready to come out of it.
- 15:19But looking back, I wish that I would have chosen to save myself sooner.
- 15:26You know, I don't I don't believe that we go through anything just for the sake of going
- 15:30through it.
- 15:31So I even hate to that I wish, but, you know, if I if I can work with anybody or say
- 15:34something to someone who may not offer being lose their child or lose someone close, the
- 15:40sooner you can get to connected to someone that's gonna speak positively and speak life
- 15:43and you would help you heal the better because I did not attempt to heal, I just self
- 15:49medicated by staying high.
- 15:50Mhmm.
- 15:51Mhmm.
- 15:52That's hard to connect when you're high.
- 15:54Right?
- 15:54Because you might you might think the thoughts and you might wanna feel better.
- 15:59And then you think, well, oh, here comes a bad thought.
- 16:01Here comes a bad emotion.
- 16:03Let me take that, you know, whatever that is to make me feel better.
- 16:06Then before you notice you're in an altered states and then you go to the same same cycle
- 16:10again.
- 16:11So somewhere in there, it has to be a crevice or a crack of some sort that's, you know, says,
- 16:19Hey.
- 16:21There's something different.
- 16:23So what what what was that sliver that helped you start to recognize, okay, April, like you
- 16:29said, I'm a victim.
- 16:31I felt all these things.
- 16:32They're real.
- 16:33I'm a twenty seven year old or twenty something year old that doesn't have a husband.
- 16:38I've given to this country, which is a, you know, what a service thing that you both did.
- 16:43Something happened that made you come out of it.
- 16:47What was it?
- 16:47Ironically enough.
- 16:48It there wasn't
- 16:54a true pinpointed defining moment, but what let me know that I was going to be okay was when I
- 17:03was able to get out of bed in the morning consistently.
- 17:08Okay.
- 17:08The bed, Jim Rome, car did the battle of the mattress.
- 17:12A lot of people struggle with waking up in the morning because it's just bad habit or you're
- 17:16not looking forward to the day.
- 17:17It was truly how my distaste for the new day manifested itself.
- 17:25I did not wanna get out of bed.
- 17:27And when I found myself able to set my alarm clock for a certain amount a third time, and I
- 17:31was able to get up and actually start my day.
- 17:35And when I looked back and saw that I was doing it, That let me know, April, you're on the
- 17:39right path.
- 17:40You were absolutely healing.
- 17:42So it wasn't a one hit boom.
- 17:44This person said this or this activity it was when I realized I was getting out the bed,
- 17:48which means that I was telling the day that I'm still here, that I'm not gonna give up on
- 17:52myself.
- 17:53I'm gonna keep going.
- 17:54And even this morning, I shared in my speaking engagement, I started making sure I made my bed
- 17:59up every single morning because what I had to do was tell myself you are no longer resting,
- 18:05you're no longer sleeping.
- 18:06You are now in this day, so I am religious about making my bed up.
- 18:11Now there for crazy days that happen when I don't, but it's I'm about 99.8%, you know,
- 18:19positive hit on making my bed up every day because that little thing right there
- 18:23catapulted me into my transformation.
- 18:26It's not interesting.
- 18:27I was just hearing that recently, I think it was James Quicke or somebody that talked about
- 18:32that, right, because the context of rituals are so Right?
- 18:38Because, of course, when you're in that deep space, you know, anxiety, depression, you know,
- 18:44suicidality, you know, anything that because those are real.
- 18:48The body and the brain's trying to process all that stuff.
- 18:51And it's like, I often say my analogy, and I don't know if this makes sense to April is It's
- 18:56kinda like if you had a piece of food stuck in your throat right now, it didn't matter what I
- 19:01was saying.
- 19:01You're not gonna be able to do anything until you clear that piece of food.
- 19:06I use emotional, you know, trauma or or, post traumatic stress or grief like that is I can't
- 19:13hear that a damn thing you're saying because I'm stuck.
- 19:16Claire me first.
- 19:19And then I can't
- 19:20hear you.
- 19:21Yes.
- 19:21I didn't mean to cut you off, but that is the perfect analogy.
- 19:25You cannot, which is why when I'm working with people and I'm working with organizations, it
- 19:29sounds good to say, oh, I'm increased your bottom line and, oh, I can help you do this.
- 19:33And I will get you there, but then the key is the blockage.
- 19:36What's stopping your organization and what's stopping you from going from where you are to
- 19:40where you desire to be is what's stuck.
- 19:43Like you said, stuck in your throat, What is it in your mindset that's keeping you here and
- 19:48keeping you from hearing from other people and keeping you?
- 19:51Because people who are broken We often look out looking for answers.
- 19:55Like me, people always ask me, how do you have so much wisdom?
- 19:57How do you have so much sense?
- 19:58Well, in my quest to heal myself, If anybody wrote a book or did a video or did a speech
- 20:04that said that they can help me, I listened.
- 20:07I read.
- 20:07I listened to podcasts.
- 20:09I went out thinking the answer that would get me out of that darkness, and it led me back to
- 20:16myself.
- 20:17Mhmm.
- 20:17The journey of going out, we're looking for everything I ultimately had to come back in and
- 20:23forgive myself.
- 20:24I had to come back in and fall back in love with myself.
- 20:27I had to come back in and set a vision for my life.
- 20:31And then surface to the out that world.
- 20:35Absolutely.
- 20:35And it's you know, when you're when you're not slippery slope, it's hard to see even a small
- 20:41thing like making your bed.
- 20:42Yeah.
- 20:42Oh god.
- 20:43Yeah.
- 20:44That's like moving a marathon when you're depressed.
- 20:46Right.
- 20:46Exactly.
- 20:47It's like, you know, and then when you get into that small ritual, like the first time you open
- 20:51your eyes, right, the first couple of minutes are so key And, you know, when you hear about
- 20:57it, if you think about it in the military, what is it that they make you do?
- 21:01Make that bad.
- 21:02Make that bad.
- 21:03I don't care what's going on with you.
- 21:06Very best you can do.
- 21:08And because that sets the context for what I'm gonna do, I am capable of something.
- 21:14And then one thing leads to another, it leads to another.
- 21:17And if you kinda think about a lot of us, right, you know, what is the first thing we do?
- 21:21We use our phones as alarm clocks.
- 21:23Not a good idea.
- 21:24Right?
- 21:25Get an alarm clock or put it in the other room.
- 21:28Right?
- 21:29And then we check things.
- 21:30We we well, all of a sudden, we check it.
- 21:32So that our day already start to get run by other people versus kind of setting the
- 21:37context.
- 21:37A small little steps that you can do.
- 21:39Make your bed, you know, pray, meditate, you know, whatever it is to be able to set that
- 21:47stage for.
- 21:48I'm capable of doing these basic things.
- 21:50Mhmm.
- 21:51And then it
- 21:51becomes easier day by day.
- 21:53It's not an epiphany like you said.
- 21:54It wasn't anything huge I do this damn thing.
- 21:58And I'm on my way.
- 22:00Absolutely.
- 22:00And I love the word that you said that I'm capable of doing that because when you're down
- 22:05and for anybody that listening to this right now who may feel like they aren't gonna come
- 22:09out of the place that they're in.
- 22:10It doesn't have to be as tragic as losing your husband.
- 22:12I lost my dog January 24th this year 2018.
- 22:16And I was in my bed for 5 days for 5 days.
- 22:20I could not get out of my bed.
- 22:21I could not eat I did not wash myself.
- 22:23All I could do was sit there and look at every picture and every video that I had of this
- 22:28sweet poodle.
- 22:29She was with me for 11 years.
- 22:32I got her right after Dwayne.
- 22:34So you see that opened up a one all over again.
- 22:38And so the are you capable to do something as simple as making your bed?
- 22:44Open up your blinds in the morning.
- 22:45I open up in the windows when I start my day.
- 22:48Are you capable to pick up the phone and call someone and say, hey.
- 22:52I'm going through right I don't even know how to put this in words, but if you can just talk
- 22:56to me, you can just pray with me.
- 22:58If you can just read a scripture, read something positive, do something to come out of
- 23:02that space, And once you really get a morning routine set, you absolutely have a different
- 23:10like that.
- 23:10I know.
- 23:11This is almost 15 years of parents that I'm talking from when you get that morning routine
- 23:15set, you're rocking and rolling because, like you said, you know, that you're capable of
- 23:19doing anything.
- 23:20My morning routine, I like to give.
- 23:22I like to turn on something positive, inspirational.
- 23:25I go for a walk, and I call in my gratitude walk because either I'm just giving thanks for
- 23:30everything, or I'm just listening to the sound of nature, but I'm grateful for that.
- 23:34And then I come back in as a spiritual or in motivational stuff is playing in the here.
- 23:38I do some stretching.
- 23:40Some days, if it's full, you know, but, literally, it's just to wake my body up and all
- 23:44this is after I make my bed up.
- 23:45Right?
- 23:45And then I go into the day.
- 23:47I have my coffee and I eat it to the day, but I do not check social media.
- 23:51I do not check my email I have a prophetic word, a spiritual word that I get every day.
- 23:56I don't even read that until after I'm ready to have my coffee and start my day But to your
- 24:01point, once we get inside that device, everything that's in there waiting on us is
- 24:05gonna be it's gonna come into our sphere.
- 24:07So it can be a bad email.
- 24:09It could be something crazy in your news feed.
- 24:11You can't let it in.
- 24:13You have to anchor in your day and do things that serve you will.
- 24:16So you know that you are capable to go forth and be a high performer positive person for the
- 24:22rest of the day.
- 24:23Absolutely.
- 24:24And, you know, it's I think with social and the internet, it's pilfered or time and such a
- 24:31kinda creepy way.
- 24:32Right?
- 24:32We're not really aware.
- 24:33And then you kinda if you were to really kinda do an audit, if you let it kinda run ragged,
- 24:40It's stealing a lot of things from you all the time.
- 24:43Right?
- 24:44And before you know it, you read about something that Trump did today or something
- 24:49that's happening in DC where you are or, you know, somebody, you know, another there's a lot
- 24:54of things going on in the world that are very, very significant, but you interact with the
- 24:59world when you're ready is key.
- 25:01Right?
- 25:01So build yourself up.
- 25:03Unfortunately, there's there's phenomenal things in the world But if we get defined by
- 25:08the negative, first of all, especially when you've coped with a loss like you're talking
- 25:13about, It's almost like you're siphoning out before you're putting in the gas.
- 25:17You need to put in the gas first.
- 25:19Right?
- 25:22So now with with you, tell me how you translate that out to executive teams and how you use
- 25:33these these these lessons, which are significant for all of us, whether it's a
- 25:37downsizing, a merger, an act you know, it's it's all changed.
- 25:41Right?
- 25:41How do you work with teams to achieve the same kind of shifts.
- 25:49I let them know that their greatest asset is their workforce.
- 25:52And when I'm working with them, I listen first I listen to the pain point of the organization.
- 25:57And a lot of times, if they don't know what their pain is, they just know the the byproduct
- 26:02of it.
- 26:02And it's Oh, you know, we have low productivity.
- 26:05I have absent fee as an issue.
- 26:07So you're saying if you're talking about executives and how you applied the concepts
- 26:12that you've learned in your life.
- 26:14And you're just in the process of talking about some of the simple application things that you
- 26:19do with people.
- 26:20So share with me some of those things that you do.
- 26:24The first thing is is truly affecting the state of the organization.
- 26:28It's I like to do a discovery session and in that assessment with the leadership team, I get
- 26:34clear on what they perceive the pain of the organization to be.
- 26:38And then it's really the same when I work with an individual.
- 26:40What's what's hurting you right now?
- 26:41Where are you not happy?
- 26:42And in an organization, you find often That is the low productivity.
- 26:47It's the absenteeism.
- 26:48It's low morale.
- 26:50Ultimately, your workforce is not being a high performing workforce.
- 26:54Something, whether it's systems, whether it's processes, or whether it's teams that are not
- 27:00adequately, assigned that's keeping you from being excellent because all organizations
- 27:05really wanna be excellent.
- 27:07And so we determine what is the same way I do with individual, what the blockages are,
- 27:11determine what the blockages are within the organizational flow.
- 27:15Every organization has a flow that from whether it's in health care, whether it's in higher
- 27:20education, whether it's the direct sales, whatever the case may be, there was a process
- 27:24that we within the organization.
- 27:27And oftentimes, we put teams within that process without them fully understanding their
- 27:32respective role.
- 27:34And then the next layer behind that is if this person well equipped by way of within
- 27:40themselves qualification or by way of the resources that they need in this organization
- 27:45to be a high performer.
- 27:46So we go through that cycle and we do the assessment, and then we start looking at the
- 27:50processes.
- 27:50And then I'm gonna make a recommendation.
- 27:52So we collect and we come up with recommendations on how we can do test run.
- 27:57And I really focus on the test run because organizational change does not happen
- 28:01overnight.
- 28:02So if you let people know that we're in the process of improving our operation, We are in
- 28:06the process of implementing the techniques and some strategies to become a high performing
- 28:11operation.
- 28:13They're more receptive to the change.
- 28:15Because change management is critical and stress management is critical, and people like
- 28:20to do things the way they've always done it.
- 28:22And so when you have a outside consultant coming in, we as consultants have to be sure to
- 28:27meet our clients where they are, but ease them into the process of transformation.
- 28:32And it worked exceptionally well because when people reach out to me with the, executive
- 28:37leaders reach out to me They are ready.
- 28:40They're at that point to do whatever is required and what it takes to really go from
- 28:45good to great.
- 28:46So you're looking at a platform.
- 28:48You're understanding the internal and external pressures.
- 28:52And then you're understanding the teams within that context And then you're figuring out what
- 28:57are the, you know, stop gaps or the blockages like you said.
- 29:00And then you're strategically working individually with the teams and maybe even
- 29:06executive coaching to the individuals that had maybe have some conflict or skill deficits to
- 29:13kinda get everybody ready And at the end, do you, get everybody back together again?
- 29:18Do you do it collectively at the beginning?
- 29:21Kind of do pre pre assessments?
- 29:24Kinda get all the data, then deliver, and then do a post kind of victory dance, I should say.
- 29:31Absolutely.
- 29:32And I like to do it broken down.
- 29:33I like to do it with the team and then just the executive leadership.
- 29:37So the executive leadership respected is always gonna be different from what I call abuse on
- 29:40ground workforce.
- 29:41So I like to speak with both of them separately, whether it's in person into
- 29:46somewhere locally where I traveled to them or we do it virtually.
- 29:49And then we have a look back.
- 29:50And on the look back, we see based off that initial conversation, This is what's said to be
- 29:55the issue.
- 29:56Where are we right now?
- 29:57And it's always beautiful when you see statistically, they're gonna increase and
- 30:01increase If the organization is sales driven, it's always amazing to see they've increased
- 30:06their sales.
- 30:06They decrease their absenteeism.
- 30:08You can fit you know, morale those soft hills are up often hard to measure, but you can feel
- 30:14the impact of it.
- 30:16So when I have the small focus group of the team, and they say I absolutely felt like
- 30:21coming to work today.
- 30:22I was more productive.
- 30:23I was able to take the list by the way about the way I teach them how to categorize them to
- 30:28do it so they can act on it.
- 30:30They get more done.
- 30:31So I do come back in and we look at it, and we assess the courses on the client, how long do
- 30:36you want the relationship to last?
- 30:37A lot of times, you know, budget drives it, the need drives it, all that good stuff, but I
- 30:42always do a look back because and you'll know this when you're working with individuals and
- 30:47organizations, it's all about the value that I'm able to bring you and the results that
- 30:52you're able to see.
- 30:53So I wanna see that it's working, and if not, let's tweak it.
- 30:57What do we need to do different?
- 30:58It's the same way in life.
- 30:59You know, someone's gonna listen to this and then they say, oh, if I make my bed in the
- 31:03morning, I'm gonna not be depressed.
- 31:04That may not be just what you need.
- 31:07You may also need to make sure you sit outside and get some sunlight.
- 31:10You may need to call your mother in the morning, so it's gonna be different, but you
- 31:14have to do that test for her.
- 31:15Let me trying it.
- 31:17Taking that first step and trying something is more than sitting in the same place basing in
- 31:23complaints because that's easily done.
- 31:25But it'll get you nowhere fast.
- 31:27Absolutely.
- 31:28So some movement at all and adjusting accordingly based to what you're learning
- 31:32because there's always gonna be ongoing variables that might impact the the the finish
- 31:38line, that quarter mile.
- 31:39Right?
- 31:40It's like, what's what's tripping you guys up along the way?
- 31:43And then getting to know people, I would think a lot of times a lot of what happens is it's
- 31:49the element of trust and respect that gets lost when there's changes.
- 31:54And, you know, a lot of the higher level C suite individuals may not recognize you know,
- 32:01that what small things are important to the boots on the ground kind of people.
- 32:04Right?
- 32:04The boots on the ground kinda people wanna feel, hey, I'm cared for you know, I have a
- 32:09voice and what I do is gonna make a difference, but let me know that in some way, the people at
- 32:16the C suite may not recognize that something as simple as a hello in the morning or, you know,
- 32:22when you see someone in the cafeteria acknowledging them, basic little things like
- 32:26that that disconnect often happens.
- 32:29I I know you've probably seen
- 32:30it by, you know, you should go for
- 32:32then before you know what, people that are connected, people don't need jobs.
- 32:35They need managers.
- 32:37Yeah.
- 32:38Absolutely.
- 32:39Absolutely.
- 32:40You it's almost like you were inside one of my sessions, especially with the same good
- 32:44morning.
- 32:45It's so many times I've heard team members say, my leader, my supervisor doesn't need to speak
- 32:51to me.
- 32:51They come through the door with an attitude.
- 32:53And it's beautiful as it is to say, oh, we're changing the culture of this organization
- 32:58cultural change starts with the individual.
- 33:00That fight for my organization, the academy, the Ayla with Academy, my tagline is strong 9,
- 33:05strong organization.
- 33:07Because the mental strength is what's gonna make the organization stronger.
- 33:11The mental strength of the individual, you cannot change collectively if each individual
- 33:17does not play their part and something is simple as a good morning, something is simple
- 33:21as talking to someone outside of a work topic, makes a huge difference because it's
- 33:27relationships.
- 33:28It's a working relationship.
- 33:30Corporations are often with each other more than they're with their own families.
- 33:34So let's get to know each other.
- 33:35I'm not saying, you know, you don't need a best friend at work per se, but you definitely don't
- 33:39need an enemy.
- 33:40Oh, exactly.
- 33:41And you just need to know you know, if you're my executive, I need to know that, hey.
- 33:47What what she really like?
- 33:49Right?
- 33:49Like, I mean, I know I have to work for you But, you know, what she really liked?
- 33:53What does she kinda do for fun or not that you need to share everything about your life, but
- 33:58the the the element that I talk about in my brand the authenticity that's needed so that I
- 34:03can know, you know what?
- 34:05April's just like me.
- 34:07Right?
- 34:07In so many ways, and she's a good person and and she listens and she respects me.
- 34:13Oh, now she needs X Y Z done, which is like really, really lots for the next quarter.
- 34:18But you know what?
- 34:19She's got my back.
- 34:20I've got her back kind of thing.
- 34:22So it's everything that becomes an interplay, that we all need, really, if you think about
- 34:27it.
- 34:27You know, I'm sure with you in the military, you, you know, got exposed to a lot of things,
- 34:32but at the end of the day, we really want to feel like we're making a difference in whatever
- 34:37capacity we're working.
- 34:40Absolutely.
- 34:41Yeah.
- 34:41If you get the mail on the head, we are all human being And ultimately, we're human
- 34:46becoming.
- 34:47We are becoming the better versions of ourselves each day.
- 34:50All of that sorts of making a choice.
- 34:52You have to choose to want more, to do more, to be better, and then that transcends out into
- 34:58your life.
- 34:59It transcends through your team, and it transcends through your corporation.
- 35:03When we take this big divide between the individual and the organization out, when we
- 35:08shrink that divide, that's where you have high performance because we are one You are one
- 35:14person, and at that one person, yes, you may be a chief executive officer, or yes, you may be a
- 35:19supervisor, or yes, you may be you know, a customer service representative for this bigger
- 35:24organization.
- 35:25So let's bring it in as close as we can and get on 1 accord without sell first.
- 35:30Like I said, we're in alignment with our troops.
- 35:32We're in positions that 3rd month well, and we can perform well.
- 35:35And then we get on one accord with the organizational mission.
- 35:38And that is how you go from good to great.
- 35:41Yes.
- 35:42Small to big.
- 35:42It starts small.
- 35:43And then before you know what you kinda get out of the way and the big takes care of itself,
- 35:48April, it's it's been a pleasure.
- 35:50I mean, how you translate, you know, something that adverse.
- 35:55And I often say that adversity, you know, we have a choice.
- 35:58It it sometimes doesn't feel like we have a choice, but, you know, my dad always says, you
- 36:03know, everything happens in this life for a reason.
- 36:05And you know, as as hard as it sound like you lost, you know, someone so significant that
- 36:11you've taken that and you've, you've created a gift that that's allowing you to teach people,
- 36:17you know, that worse starts with you.
- 36:21Bad things happen to all of us, unfortunately, in life.
- 36:24But it's kinda what you do with it, you know, that to make sense of it that helps us to move
- 36:29on and then go out and help others because how many people when you're on that stage that day
- 36:35could relate my goodness, like so many people have been through pain, have felt alone, and,
- 36:43wanted some reason to kind of take that step, but sometimes we're lost.
- 36:47So I could tell by the what what I'd seen when you touch people, that day on stage.
- 36:52Absolutely.
- 36:53And we are all in this thing called life together.
- 36:56Pain does not discriminate, hurt does not discriminate, loss does not discriminate, it
- 37:01does not matter how much money you have, how much pain, much recognition, how much education
- 37:07you had, life is gonna happen.
- 37:10The only thing that we have to worry about, focus our energy on how are we going to
- 37:15respond?
- 37:16That's it.
- 37:17Your response to life is what's gonna make or break you in your performance and in your
- 37:22happiness.
- 37:24Wow.
- 37:24Couldn't have ended on a better note.
- 37:26So tell everyone, where they can get a hold of you for people ever wanted to consult with you
- 37:32if they wanted to invite you to speak at their organization, you know, I know you're in the
- 37:37US, but we're always looking for great people up here, you know, to speak on these things.
- 37:41Why don't you share it with everyone listening where they can get a hold of you?
- 37:44Absolutely.
- 37:45I am found at apriluis.com, that's l e w I s.
- 37:49You can email me directly at april@apralewith.com.
- 37:54I would love to come in and work with you as an individual work with your team, whatever I can
- 37:59do to 3rd.
- 38:00I'm available as needed.
- 38:03And that's true internationally as well.
- 38:05So aprilulics.com, and you can that would be there.
- 38:08Awesome.
- 38:09So thank you again, April for spending this time for everyone.
- 38:12Getting connected is key.
- 38:14Like I've said, you know, in my authentic living with Roxanne.
- 38:18So if you're interested in in getting a little bit more connected with it, with it yourself or
- 38:22with your teams, or just at work, you can go to my website at Roxanne forward slash blueprint
- 38:30where you can get a free course on how to get more connected to yourself.
- 38:33So take care, and we'll chat with you again soon.
- 38:36Take care, April.
- 38:37Thank you, rock band.
- 38:38Have a good one.
- 38:39Okay.
- 38:39Bye.
- 38:40Thanks for tuning in to authentic living with Roxanne, creating the space for positive,
- 38:46healthy change.
- 38:47Roxanne is a keynote speaker psychotherapist, and coach to work with Roxanne, visit
- 38:53rocksandurhaj.com/blueprint.
- 38:57We'll see you next time.
- 38:59Unauthentic living with Roxanne.