Latest / The Experience Perspective: An Ipsos Podcast
Season 5: Episode 1 – Hear from Aimie Chapple, CEO of Capita Experience
We are delighted to welcome Aimie Chapple, CEO of Capita Experience, to our opening episode of Season 5 of Customer Perspective; our first episode in 2022. Aimie’s team at Capita, a consultation, transformation and digital services business, supports clients in creating frictionless experiences for their customers and stakeholders in the UK, and internationally.
Jamie Thorpe, our Ipsos MORI Head of Experience Management, closed out Season 4, and he’s back to kick off the New Year. Jamie grills Aimie, in the nicest possible way, on what CX means to Capita, customer expectations, empowering…
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