Frank Casale | On empathy from machines, and the discomfort of real change | Episode #67
In this episode, Lasse Rindom speaks with Frank Casale - entrepreneur, advisor, and long-time voice in automation and enterprise change. Frank calls himself a “conflicted futurist,” and it shows - in the best way possible. Together, they discuss:
Why most companies say “agentic” but act quarter-to-quarter
How AI isn’t just smart- it’s becoming empathic, and what that unlocks
The real revolution: not tech, but how work gets done
Why the next big wave isn’t just automation, but it’s services powered by digital labor
Frank is sharp, provocative, and uncomfortably honest. If your roadmap still…
The skinny
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