Latest / Online Business Tips: Mind Your Time
Why Your Online Business Doesn't Need More Client Communication
When a client seems confused about something, is your first instinct to send another email? Don’t feel bad if your answer is yes. This is a mistake I’ve even made myself.
I've had moments where I say to myself, "I know I sent that." So I'd answer the question again, send another reminder and keep moving. It took me a while to realize that if I kept having to clarify the same thing, the fact that I had technically communicated it wasn't really the point.
Sometimes your clients don’t need more communication. Sometimes the communication you’re already giving them just isn’t clear enough for them…
The skinny
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