067: Lead Well

Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · Dec 15, 2021 · 51m

Chief Revolution Officer John DiJulius of The DiJulius Group talks with Ken Falke about his newest book Lead Well: 10 Steps to Successful and Sustainable Leadership. As a former member of the U.S. Navy, a serial entrepreneur, and the current chairman and founder of Boulder Crest Foundation, Ken has learned the key disciplines that make a great leader.

Learn the Lead Well 10:

#1: Lead Yourself First

#2: Set and Clearly Communicate Your Vision

#3: Set and Achieve Goals that Align with Your Vision

#4: Listen Well

#5: Lead with Kindness

#6: Hire Quality People

#7: Create a Culture of Loyalty and…