Latest / Success Story with Scott Clary / Lessons - Keep Your Crypto Safe | Pascal Gauthier - Chairman & CEO of Ledger
Transcript
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- 1:09episode, discover how the collapse of FTX reshaped the crypto industry forcing a shift towards
- 1:14self-custody and redefining trust in digital assets, learn why centralized exchanges lost credibility,
- 1:20how self-custody became a necessity and why crypto's future depends on balancing security
- 1:24with usability. Do you find that because you're sort of boots on the ground so I don't want to
- 1:40make assumptions but do you find that more people are still keeping their crypto on the spot where
- 1:46they bought it or do you see user adoption to hardware people understanding security better.
- 1:52No, we've seen people understand money and they don't want to lose their money. So now a lot of people
- 1:59lose money. A lot of people lose money but after FTX is like you know when you burn yourself and you
- 2:04know not touch the flame anymore. So FTX was the big earthquake I think much bigger than
- 2:10you know mongogs or you know all of these things that happened in the past and by the way they
- 2:14keep on happening and they will keep on happening. FTX was not the last. The same way that lemon
- 2:19brother was not too big to fail like you know it's like why would you trust a central authority
- 2:23with your money. I mean exchanges are very useful like you should use them to do the trade but
- 2:29like you should never leave your coins on an exchange. And so I think people understand that and
- 2:33we've seen this in our numbers like it was you know a hard way to learn but but but it was away and
- 2:41and you see it in the coins moving from exchanges to sort of somewhere else and we see a lot of
- 2:46coins moving to our platform and then we see a lot more people now are engaging with the services
- 2:51that we have in later lives especially the buy the sale and the swap services the numbers are
- 2:57you know very impressive you are like you know triple digit gross and very constantly in q1
- 3:03continuing in q2 when the market is not definitely not doing a triple digit gross. No no no at all
- 3:09not at all. So you see is you're not even taking over people that are like very very adamant
- 3:14crypto users. You still are you're bringing people in. Yeah. It was never used crypto before even in
- 3:19a on the transaction thing what I'm describing is more like our user base now understand that the
- 3:24undo more was ledger than just store the crypto and they prefer to do the trades from their ledger
- 3:29rather than from the exchange. So they so they so they they keep it in the ecosystem correct but
- 3:34you also see people like you still see of the course the industry is not growing a triple digit
- 3:38growth but they all see people that are are entering crypto with ledger versus entering crypto
- 3:44with coinbase and keeping things on coinbase. Oh yeah for sure and actually more and more like
- 3:50well first of all before in 17 it was not possible so yeah to do coinbase first and then ledger
- 3:55second in 23 now first of all it's not just cryptocurrency but it's also NFT so sometimes you
- 4:01enter you enter through an NFT and not really through through crypto you can go and open c
- 4:07take your credit to debit card you know coinbase providing a service and then you buy your NFT
- 4:13and then you have to put it somewhere and actually through the payment service coin pay will ask you
- 4:18what you want to put it and so it could be on your minimize could be on your ledger etc etc
- 4:22and so yes more and more actually what we've seen in 22 when everybody was saying it was a bear
- 4:28market we saw that sure and certain things you know certain things were not flying as high as
- 4:34they would have had in the past but other things like you know the NFT business and those
- 4:38communities being built around those projects kept on growing and so that brought a lot of people
- 4:43in that brought a lot of ledgers and and what do you know now again you see you see people that are
- 4:49older crypto users as well as new crypto users using ledger for all the transactions they want to
- 4:55take care of what do you think is the key to user adoption do you think that there is unfortunately
- 5:01the requirement for more FTX type things that I'm actually not for not user adoption so that would
- 5:07be that would be migrating people over that are already crypto users but let's say bringing new people
- 5:12in so FTX pushes people away that have never touched crypto it makes them scared they say oh thank
- 5:16goodness I never bought any crypto because look at what just happened but what on the flip side of
- 5:21that what is the key to user adoption okay but first I think so far everybody got it wrong to
- 5:30think that speculation over coins was actually crypto I mean it is not crypto to speculate on
- 5:38FTT on FTX that's like the worst of financial speculation I guess and if to you crypto
- 5:51just like buying an Apple stock I mean you know sure like you can do that but I don't think
- 5:55is the use case for crypto and by the way like you know the token only has value if you bring
- 6:00security to the blockchain and if the blockchain has a vibrant ecosystem of developers companies
- 6:07applications get right that are built on top of it and so I think that the even this the market
- 6:15is just taking care of speculation like you know they're not looking you know sort of deep enough
- 6:19into the protocols etc and you have like and it's difficult because you had so many like meme
- 6:24coins that have like sort of no value but it's just like people pumping and dumping the market
- 6:28that it makes that whole speculation aspect of crypto a bit ridiculous if you want my honest
- 6:34point of view I think where crypto is interesting is if it's in self-custody because this is why
- 6:41and how it has been designed like you know if you used to leave your crypto at a bank again sure
- 6:46but why there are other things that you can invest in that are that are probably good good investments
- 6:52and yeah so the interesting thing is like what can you do with your with your private keys and
- 6:58how can you engage in you know product they're interesting like defy is one a good example if you
- 7:02don't have your private keys you cannot really engage in defy we always overlook payment as if
- 7:11it's a given but I still think that store value and payment with Bitcoin or Lightning or
- 7:16payment in general with crypto is the killer app I mean you have like a peer-to-peer global
- 7:22payment network isn't interesting how you know your offices on that as much as they said
- 7:27because that was the original white paper yeah and this is where it's amazing like you know
- 7:33to pay anything for me in the US with my European credit cards oh my god like it's
- 7:38so difficult it's very difficult like it depends what you want to pay etc I mean if you
- 7:42live on you know five dollars a day I guess you good but like if you have to go to hotels you're
- 7:47entertaining you know your customers because you you have a business dinner we are certainly ten
- 7:51people come you know that has a cost etc and if you start to use your credit cards like you max
- 7:56them out like you know the one after the other etc and so and and the fees that you pay like
- 8:01every time that you go to the ATM in the US like four dollars to get a hundred dollars out that's
- 8:06ridiculous and so yes payment with crypto is a huge case you know and if you if you think that
- 8:14it punishes to volatile okay fine so do it in stable coins and like that's I think that's what
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- 9:42yourself dot com slash Scott so people that are scared of crypto because of FTX FTT or anything else
- 9:51you're right it's because they're focusing on the wrong thing because I think too many people
- 9:55tried to gamble on it for a long period of time and they realize that oh it actually is volatile
- 9:59it doesn't just go one way it's yeah I can go both ways now it's like going to the casino and be like
- 10:05fuck you know I got it yes yeah that's how casino's work yes that's that's the casino that's
- 10:10not a good behavior you you shouldn't you know when I when I got into crypto the theory was to say
- 10:16you only invest in crypto what you can lose and then you're long like you wait like you know
- 10:21it is not like coming in and out and people that are trying to buy low sale high you know sure
- 10:28like everybody would love to be able to time the market but it doesn't work like that how do you
- 10:32balance when you're building this hardware product how do you balance security and usability
- 10:39because you're attracting you're attracting the most complex users that want the most complex
- 10:44features as well as someone's parents that just are starting it for the first time
- 10:50okay so first of all I don't think we're building technology for parents or grandparents
- 10:55sorry to to bring the news to the parents and grandparents are using this podcast but we are building
- 11:00technology for the younger generation you know I think if Bitcoin and crypto have to become what
- 11:06they ought to become you know it will be for the younger generation I remember when I was a kid
- 11:13we switch uh Frank's from the old Frank's to the new Frank's and it was the division of
- 11:20a thousand I think no division of a hundred something like that uh a thousand ancient
- 11:26Frank's where suddenly ten new Frank's and I remember my grandmother never being able to actually
- 11:33is on to my grandmother did the switch but her sister never did the switch so she would always talk
- 11:38to me in old old the old innovation etc which always I always tell that it was going to be super
- 11:45rich but actually you know I had to do the math and you know the division in my head and in the
- 11:49end I was not that rich and so my point is other people move with technology and it doesn't matter
- 11:56if your father or grandfather etc like if you pay attention and you move with technology you will
- 12:00understand but the technology is developed for younger generations okay so now that I've said
- 12:04that how do you combine you know security and ease of use you do so stacks was an interesting story
- 12:12where Tony Fadel the inventor of the iPod joined ledger and to design stacks and there has been
- 12:19that healthy tension between Tony it was a product guy and you know one's product features and a
- 12:24product easy to use and the ledger team that is a security team and it's like that's not possible
- 12:29that's not possible we can't do that etc and so in the end you you make it work and you make it work
- 12:35by saying number one there is zero compromise on security ever like there's no it's not even a
- 12:40discreet we don't even open the discussion if there is a flaw or if there's a way even if it's
- 12:46very difficult that someone could get into the device then it's a no go then we have to change
- 12:51design we have to change your product etc so but once you you pass that hurdle of zero compromise
- 12:57on security then you try to develop products where basically you make the onboarding easy
- 13:04and the connectivity easy there's a two pain points that you're really trying to to solve for
- 13:09so I need to set up my bank account I need to set up my wallet I need to set up something
- 13:14how easy it is and by the way coming back to your previous question I'm like oh this shit is hard
- 13:19I don't know like you know last time I tried to set up like an exchange account he was an easy
- 13:25you have to have your ID you know you need to understand the kind of levels you know so level one
- 13:30is like okay just one ID level two you need two IDs approved for residence etc like it's not
- 13:35so easy like to register at a bank it's not so easy either some make it like easier than others
- 13:41like rebel it as a very slick service but this is why they're super successful yeah yeah you're
- 13:45right actually because they they brought that into into into the market so even in the the
- 13:50old financial market most of the UX UI are really bad and so I would actually argue that what
- 13:57we're doing now and especially we stack in terms of onboarding is going to be flawless and then
- 14:01in terms of connectivity is like okay once I have that thing like what can I do with it that's
- 14:06the second problem that you're trying to solve and to make it as connected as possible think about
- 14:10the iPhone like the iPhone was a hit because suddenly you could connect to the internet thanks
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