358: The Three-Phase Framework for Difficult Conversations
Most hard conversations do not go wrong because of what gets said.
They go wrong because the person went in without knowing what they actually needed to say. Or they said the hard thing and immediately walked it back. Or the other person got defensive and they lost their footing. Or the conversation ended without a close, a commitment, or any shared sense of what comes next.
This week on Leading Yourself, Carolina gives you the framework she uses with every coaching client before a hard conversation, and goes deep into what actually goes wrong at each stage.
In this episode:
The four failure…
The skinny
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