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Episode 232: Cultivating Trust and Appreciation Through Active Listening with Jesse Hernandez
Jesse Hernandez, founder of Depth Builder, emphasizes the importance of focusing on the human side of work as a leader. He shares his personal journey of realizing that driving results and treating people as things was not effective or fulfilling. By shifting his focus to serving and developing his team, he achieved better results and built stronger relationships. Jesse highlights the power of listening to build appreciation and trust, and the importance of asking open-ended questions to empower others. He also discusses his book, Lean and Love, which applies the principles of lean management…
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