Latest / Chef's PSA Podcast / Attention to Detail Ep. 79
Transcript
- 0:00Hello Chefs, This is Chefs PSA Podcast.
- 0:02I'm your host, Andre Natera. On today's episode, we're going
- 0:05to talk about attention to detail in the Kitchen.
- 0:07Stay tuned. This episode of Chefs PSA is
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- 1:09Now before we get started, just a little update.
- 1:12I'm still writing a book. Bad cooks everywhere, but I also
- 1:16started writing a free ebook that I'm going to come out with,
- 1:19hopefully within a week or two, maybe even less.
- 1:21By the next episode I'll have it up.
- 1:23It is titled The 50 Most Important Chef's PSAS.
- 1:27I did a Twitter thread on it on what I think are the most
- 1:29important Chef's PSAS. I've also done a podcast on it,
- 1:33but I wanted to write a free little ebook for you all.
- 1:38Something to give back. Something that you could take
- 1:40with you in the kitchen and use it for your pre shift or it
- 1:43could be your secret weapon. Anyway, I'm working on that.
- 1:46I'll show you the cover here. If you're watching on YouTube or
- 1:49Spotify you can see it. My last podcast episode was on
- 1:532024 food trends and Predictions.
- 1:56I'm curious what you all think 2024 is going to bring.
- 1:59So go back and listen to that episode and let me know what you
- 2:01think. Also, if you want to support the
- 2:03show, make sure you leave five stars.
- 2:06If you're listening on Spotify, make sure you subscribe.
- 2:09If you're watching on YouTube, hit the like button, hit the
- 2:12subscribe button, share it with a friend.
- 2:14Let's grow this podcast. The whole purpose of this
- 2:17podcast really is to help you get better, to help cooks get
- 2:19better. And for a lot of chefs, you
- 2:22should be giving this podcast to your cooks so they could get
- 2:25better, faster. The whole idea was to give
- 2:29access to a lot of chefs, cooks, culinarians that don't have
- 2:34access to chefs. So I figured, let me let me be
- 2:37the chef that will talk to you and give you the the real, the
- 2:40information that no one else is sharing with you.
- 2:43Today's episode is all about attention to detail, why it's
- 2:47important, what separates great chefs from the pack, and usually
- 2:52what it boils down to his attention to detail.
- 2:54Now here's a quick story. Early on in my career, when I
- 2:57was in culinary school, we were working on marinating chicken,
- 3:01my chef, Kirk Bachmann, who now runs Escoffier schools.
- 3:05At the time, he was my chef instructor, He was I was in his
- 3:08first class, culinary 101. I was his first student.
- 3:12He was my first chef instructor, and we've remained friends
- 3:14since. But the project that we were
- 3:16working on was marinating chicken, and he gave me this big
- 3:19bowl of chicken and I was reluctant to get my hands in.
- 3:22I don't know why, but early on in my career, like raw food kind
- 3:25of grossed me out. I didn't come from a cooking
- 3:27background. I didn't even necessarily want
- 3:29to become a chef early on in my career.
- 3:31So the idea of putting my hands on slimy chicken kind of grossed
- 3:36me out, and Chef was watching me and he said to me, got really
- 3:41close. He whispered in my ear.
- 3:43And he said, the sooner you get over it, the sooner you'll get
- 3:46better. And what was interesting about
- 3:48what he said was what he meant was as soon as I stopped being
- 3:51afraid, as soon as I started being brave enough to touch the
- 3:54food and not being afraid to take on the difficult work, the
- 3:57sooner things would get easier. And it's a lesson that stuck
- 4:00with me for a long time. During that time in my culinary
- 4:03school years, I also worked in a kitchen and I worked as a pastry
- 4:06assistant. But occasionally I would help
- 4:08out in the Garde Monge kitchen, and these were the old days of
- 4:10the Garde Monge kitchen. This was the time when you had
- 4:13Sunday brunch with mirrors, and on the mirrors we used to put
- 4:18pates and terrines. I could still smell the vinegar
- 4:21that we used to have to wipe the mirrors down with.
- 4:23And we'd have these extravagant buffets with croquembouche.
- 4:26All types of cakes I used to have to make, I don't know, like
- 4:2920 or 30 cakes for Sunday brunch.
- 4:32The salmon displays, the salmon Kubiak, the beef wellingtons.
- 4:36We had to do it all. But I remember specifically in
- 4:38the gourmandet kitchen, you know, we used to do a lot of
- 4:40chauffeured and aspic work and I remember having to make
- 4:44different colors of aspic and pour different colors and make
- 4:47flowers in the chauffeur, different garnishes.
- 4:51We used to make birds out of all sorts of fruit, like pineapple
- 4:55birds and melon birds and apple birds.
- 4:59It's funny. I think you could pretty much
- 5:00turn any vegetable into a bird. We used to make little Penguins
- 5:03out of hard boiled eggs and black olives, and the thing was
- 5:06we put so much care and attention to detail into these
- 5:08things that people wouldn't eat. It was just for garnish, It was
- 5:10just for the show. But back then, Sunday brunch was
- 5:13a big thing. Everyone would dress up,
- 5:15everyone would go to Sunday brunch, and you had to have so
- 5:18much attention to detail and all these things that were going
- 5:20into it, things that necessarily did not matter, but they did
- 5:24teach me a certain skill set. Fast forward a few years.
- 5:27I'm working in a kitchen, I'm the saute cook and we had to
- 5:31flute mushrooms. We used to make these mushrooms
- 5:33that would go with the steak. So every steak had to have two
- 5:35or three mushrooms on it and I got pretty proficient at fluting
- 5:38mushrooms. It was pretty interesting
- 5:40because I thought I was OK, but there were chefs in there that
- 5:43would blow me away. The chef would flute mushrooms
- 5:45with a cleaver or big old chef's knife and they were fast and
- 5:49efficient at it. We had to torn everything, the
- 5:51carrots, the potatoes, whether it was tornado potatoes or
- 5:55Chateau potatoes, everything was getting turned, everything was
- 5:58getting cleaned. We used to make little red
- 6:00potatoes look like mushrooms where we had to scoop them out
- 6:03with Parisian scoops, and all of this was just so it would look
- 6:06pretty on a plate. There was sure the purpose was
- 6:09so that it would cook evenly. There was a lot of waste
- 6:12involved back then. Stuff would get thrown into
- 6:15stock or vegetable puree, but you would put so much effort
- 6:19just to make something look pretty right.
- 6:21What they deemed pretty the fluted mushroom or the turned
- 6:24vegetable. Whatever the case may be.
- 6:26And so much of my early years of cooking was all about attention
- 6:29to detail and learning all these very intricate skills.
- 6:32Learning how to make the omelette as they say, the French
- 6:35style omelette that had no curd and no color on the bottom of
- 6:39the omelette and and practicing a certain way, or deboning a
- 6:43chicken a certain way. All of these techniques you
- 6:47gained skill and proficiency. Now Fast forward a few years.
- 6:50I started working under a chef who is very much involved in the
- 6:55American Culinary Federation and competitions and everything he
- 6:58taught me was all about attention to detail.
- 7:00So I had a certain amount of skills.
- 7:02But all of a sudden working under him those skills started
- 7:05to evolve. They started to change because
- 7:07he was more in tune with how clean you work.
- 7:11He came from a a competition background.
- 7:13It was very competition mindset focused on translating those
- 7:17competition skills into the skills that I use daily in the
- 7:21kitchen. What he used to drill into my
- 7:23head was that the competition makes you better.
- 7:26It elevates your game, you push yourself to a new level and it's
- 7:29hard to go backwards. So you're constantly plus in
- 7:32your skills and improving. And his big thing was attention
- 7:35to detail. Everything was attention to
- 7:36detail and he was an ACF certified judger is an ACF
- 7:40certified judge and he would Proctor a lot of the
- 7:43examinations for certified executive chef and so on.
- 7:46And so I was as a young chef and I was surrounded and immersed in
- 7:49this environment of culinary competitions and certified
- 7:53master chefs and certified executive chefs and always
- 7:56looking for a small little detail here and a small little
- 7:59detail there. Now what did that do for me
- 8:01later on in my career is pre social media because now I think
- 8:05with social media a lot of the attention to detail is coming
- 8:07back. You're able to notice certain
- 8:09things. But back then if you didn't work
- 8:11in that type of kitchen, a lot of the details were getting lost
- 8:13on you. So why should you care about
- 8:15attention to detail? One, because the more attention
- 8:18to detail you have, the better chef you will be.
- 8:21The way you work when no one is watching is almost more
- 8:24important than when someone is. When someone's watching and they
- 8:27want you to do a certain thing, the chef walks in the room,
- 8:30everyone buttons up. Everyone does it the way the
- 8:32chef wants it. Soon as the chef walks out, the
- 8:34standard changes that happens in a lot of kitchens.
- 8:37It shouldn't, but it does. That's the reality.
- 8:40But if you could be the person that maintains the integrity and
- 8:42the way that they cook when someone is watching and also
- 8:45when someone is not watching, that's what makes you better.
- 8:48I used to Bruno. Onions or potatoes or whatever
- 8:51the case may be, and I would try and do it perfect for myself and
- 8:56for the guest. Sometimes I would even make
- 8:57things more complicated than they needed to be as long as I
- 9:00had time to do it because I knew it would sharpen my skills.
- 9:03Little things like practicing canals or piping skills,
- 9:08whatever I happened to be interested in at the moment, I
- 9:10always wanted to get a little sharper at it.
- 9:12Even though we didn't serve fluted mushrooms, I would still
- 9:14stand around and flute them when I had time or tornado potatoes
- 9:17because I didn't want to lose these skills.
- 9:19The interesting phenomenon with chefs is when you've worked at a
- 9:23very high level, you notice things that people don't notice.
- 9:27I I think about the documentary Jiro Dreams of Sushi, or the guy
- 9:32who had to wash rice for like 80 years before he was ever allowed
- 9:35to make make fish and the other guy would massage the octopus.
- 9:38And it was things that maybe if you were trying it for the first
- 9:41time, you might not notice things that get lost on people,
- 9:44but I'm sure they notice 1000 small little details that the
- 9:47other sushi chef doesn't do correctly.
- 9:50When you do something at the highest level, you notice little
- 9:53things that get lost on the majority of people.
- 9:56And why do we do it? I don't know.
- 9:58I think it's a it's a great way to express yourself through your
- 10:02technique to the craft. There's something beautiful
- 10:05about the precision of cooking. When everything is just
- 10:07technical, beautiful and delicious, and all three of
- 10:10those things have to work together.
- 10:12Technically, sound knife cuts are perfect.
- 10:15The sear is perfect. When you're cutting the meat,
- 10:18you use perfect techniques, so there's no saw marks, it's just
- 10:22one smooth cut. The sear is beautiful.
- 10:25You've blotted the meat on a towel so it's not bleeding on
- 10:28the plate, you've let it rest properly.
- 10:31And when I'm working with cooks and I'm looking for attention to
- 10:33detail, what they do. So I put people through a
- 10:35cooking test normally when I hire them, and it's pretty
- 10:38basic, and I've talked about this previously, I normally give
- 10:41them a whole artichoke, a whole fish, a lobster, a chicken.
- 10:46And I watch and I watch how they set up their cutting board.
- 10:49I watch the placement of their knife.
- 10:51I watch. Do they wipe their blade in
- 10:53between cuts? Do they sanitize their board in
- 10:56between projects? When they're working with the
- 10:58fish, do they have it on ice or do they not?
- 11:00Do they work fast? Do they scrape the bones for
- 11:02tartar? Are their slices perfect when
- 11:06they butcher the chicken? Do they go for the oyster or do
- 11:08they skip it when they French the bone?
- 11:11Is there still meat on it or is it perfectly clean?
- 11:14When you clean the lobster, do you trim it up or not?
- 11:17Do you pull the feather out of the claw?
- 11:20Do you remove the gills before you turn it into sauce?
- 11:23All these little things matter and the higher up you go, the
- 11:27more of those things that you do.
- 11:29I went to dinner with a couple of different chefs, my cell one
- 11:33chef who was A1 Michelin star chef and another chef who had
- 11:35worked in a three Michelin star restaurant.
- 11:37And we went to this great restaurant.
- 11:38And it was interesting because the one Michelin star chef was
- 11:42able to pick things out and the three Michelin star chef was
- 11:46able to pick things out even more so than the one star guy.
- 11:50It was the difference of we'll use peas as the example.
- 11:53One person blanches their peas and they're beautiful.
- 11:57The other person blanches their peas and then shucks them.
- 12:01So you have double shucked peas and they're also beautiful.
- 12:04And the third person blanches them, shucks them, and then
- 12:08sorts them by size. So not only are they beautiful,
- 12:11but they're all the same size. And that's the attention to
- 12:14detail. The further down the line you go
- 12:15in cooking, does it make a difference?
- 12:18It depends on what you need it for, right?
- 12:19You don't want to triple Shuck peas for something that it's not
- 12:22going to matter. Maybe you work in a busy
- 12:24restaurant and that's something that you shouldn't do, but even
- 12:27if you work in a busy restaurant, attention to detail
- 12:29is still there. Let's say you're cooking a
- 12:31hamburger. Do you season it correctly?
- 12:33Do you turn it correctly? Don't press the burger, don't
- 12:36press out the juices. Maybe we're just talking about a
- 12:38stake. Like I said, Did you let it rest
- 12:40properly? And then how do you set up your
- 12:42station? Do you fold your towels?
- 12:44Do you change your bane water? You have to ask yourself, are
- 12:47you doing things the best that you could do them, or are you
- 12:49doing them the best that they can be done?
- 12:51And there's nuance in that statement, The best you can do
- 12:54it or the best it can be done. If you want to be excellent, if
- 12:57you want to be the best, you want to do it the best it can be
- 12:59done. You want to look at the
- 13:01benchmark of the way it's being done and how can you improve
- 13:03upon that, or at least attain that.
- 13:05The best you could do it might be a limiting belief because you
- 13:09think you can't do it better. But I promise you, you can.
- 13:11Because when you're building a team you want people that have
- 13:14attention to detail and can follow directions, and not just
- 13:16follow directions, but follow them on the smallest details.
- 13:19Not following directions on simple things means you're also
- 13:22probably not going to follow directions on big important
- 13:25things. And when I would go to Cox and
- 13:26say, why didn't you do this and they got a million excuses, Oh
- 13:29well, this happened or this happened.
- 13:30It's like the excuse doesn't affect the outcome.
- 13:32If the outcome that you want is perfect food, executed correctly
- 13:35every single time, then the details have to be in place for
- 13:38your food to get from A-Z. No decisions are arbitrary.
- 13:41Everything should affect the final product.
- 13:44So I'm going to encourage you to go back and look at your station
- 13:47and think how you could get 1% better.
- 13:49Is it the way that you cut with your knife?
- 13:52Is it the way that you organize your workstation?
- 13:54And is it the difference between peeling your tomatoes when
- 13:57they're blanched versus learning how to peel them when they're
- 13:59not blanched, when you're making your omelette, how to get no
- 14:02color on them, and how to do all these things very efficient and
- 14:06fast, right? Because the more you work
- 14:08perfect, with good technique and good habits, you will also carry
- 14:11those good habits with you. When you're fast, that doesn't
- 14:15change. I like to say I always work the
- 14:16same whether I'm in the shits or I'm not.
- 14:20My towel remains folded, My station remains clean.
- 14:23It was funny. I did a video a long time ago on
- 14:25social media. I showed a station set up.
- 14:27Someone asked me if I could do a video on how I set up my
- 14:30workstation. So I did it from home.
- 14:31I said OK, my board goes here, my knives go here, my utensil
- 14:34ban goes there, my towels are folded there.
- 14:36I rolled my apron like this when I leave my workstation and
- 14:39someone commented, let's see how your station looks when it's
- 14:42busy. And I said I've worked at the
- 14:45busiest places. I promise you in the biggest
- 14:48markets and my station still look like that because it
- 14:52doesn't change. It doesn't matter how many
- 14:53covers I'm doing, I work the same way all the time.
- 14:56And if you work that way you understand it is possible.
- 15:00But it's people that have never pushed themselves that don't
- 15:01understand that it is possible. It's like they say, the only
- 15:04thing that you truly believe is that what you act on, if you
- 15:07truly believe it can be done, you will do it.
- 15:09Now I will say that this is sometimes a double edged sword.
- 15:12I've had people that work for me and if you've ever worked for
- 15:15me, you'll know like the whole recent, the whole chef's PSA
- 15:17thing. Like I have 1000 standards for
- 15:20almost everything and it the list keeps growing, I'll see
- 15:24something I'll be like, that's good.
- 15:26I'm going to add that to my my work habit or I'm going to make
- 15:29that a new standard. And so people that have worked
- 15:32with me, it's like tape, short fold the towels, station clean
- 15:35knife goes here, cake tester should be used like this.
- 15:39And there's so many small details that I teach people that
- 15:41work with me and then they go somewhere else and then they're
- 15:44like, why you doing all that? That doesn't matter.
- 15:45It's busy. We're in the shits, you know?
- 15:47Then they put their cell phone on their cutting board and
- 15:49they're like, no, don't ever put your cell phone on your cutting
- 15:51board. That's where you scroll on
- 15:53Instagram and Chef's PSA on the toilet.
- 15:56Don't do that. And like Chef's PSA is not here
- 15:59and it ain't where you from, that's where you at.
- 16:00But I think as much as a place can have an effect on you, you
- 16:03can also have an effect on a place.
- 16:05But but don't ever do that at the expense of hurting service,
- 16:10hurting your team members, hurting the guest or anything
- 16:12like that, right? You don't want to have a full
- 16:14rail of tickets and say, hold on, let me fold my towels.
- 16:17You know you want to make sure you're putting the food out,
- 16:18right? So some common sense is
- 16:21required. I'm thinking about this no true
- 16:24Scotsman fallacy. So the no true Scotsman fallacy
- 16:27for chefs would be like all chefs, all good chefs, fold
- 16:31their towels and then someone's going to say, well, I know a
- 16:33chef that doesn't. And then it goes back to, well,
- 16:36like I said, all good chefs fold their towels.
- 16:38It's like moving the goal posts every single time.
- 16:40And is that true? No.
- 16:41It's a it's a way to poke fun at things.
- 16:43But you do think that if you want to achieve the highest
- 16:46levels, and if you want to get the best out of yourself as a
- 16:49chef and out of your team, if you want to achieve greatness,
- 16:53which is not easy. And greatness isn't for
- 16:55everybody. It's all about the details.
- 16:58Success is the sum of 1000 little details done correctly,
- 17:02right? So that's what you need to do.
- 17:04Start paying attention to the details.
- 17:06And I promise you, you will become a better cooking chef for
- 17:09it. You could always remove them,
- 17:11but I promise you, you will be better for it.
- 17:13We're going to keep it short. If you want to support the show,
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- 17:35Hit the porno music.