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100% Right or 100% Wrong with Larson Home Services · Ask The Experts

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  Speaker 1: All right there.
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  Speaker 2: Eight oh five thirteen ten WI B A and ask
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  Speaker 2: the experts, joined this morning by Andrew Larson. Andrew, of course,
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  Speaker 2: comes to us from Larsen Home Services. The website Larsendhomes
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  Speaker 2: Services dot com.
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  Speaker 1: That's L A R.
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  Speaker 2: S O N Home Services dot Com. Telephone number six
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  Speaker 2: oh eight five three five forty three forty three. That's
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  Speaker 2: five three five four three four three. Andrew, are you
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  Speaker 2: keeping warm right now?
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  Speaker 1: I am. It's good. I mean as good as I can.
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  Speaker 1: But I mean I'm inside. Yeah, you know. I'm doing
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  Speaker 1: this thing right now called seventy five hard. Some of
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  Speaker 1: our listeners have probably heard of it, but it's a
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  Speaker 1: it's a fitness challenge, and it's it's one workout a
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  Speaker 1: day inside, it's one workout a day outside. It's drinking
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  Speaker 1: a gallon of water, it's reading books, it's no alcohol,
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  Speaker 1: it's sticking to a diet like it's wow. It's called
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  Speaker 1: seventy five Hards. So right now, every single day I
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  Speaker 1: have to get some sort of workout in outside for
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  Speaker 1: forty five minutes. Oh my good, I can tell you
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  Speaker 1: how fun that is. Right now?
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  Speaker 2: Well, you know what, Andrew, I once you're done with it,
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  Speaker 2: the rewards will be great and you'll truly appreciate comfort.
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  Speaker 2: And it's funny you mentioned your inside at home indoors
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  Speaker 2: because generally comfortable, but not universally comfortable. Unfortunately for some folks,
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  Speaker 2: their houses are not particularly comfortable, and it's a lot
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  Speaker 2: to do with how their home home performs. And you know,
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  Speaker 2: one of the you had mentioned to me, you said,
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  Speaker 2: home performance is either all right or it's all wrong.
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  Speaker 2: Explain that that and and why it's one of those
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  Speaker 2: important areas, especially this time of year.
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  Speaker 1: Well, that that is a model that we have with
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  Speaker 1: our with our production text. And it's not I mean,
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  Speaker 1: it's not really a model. It's a truth, but it's
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  Speaker 1: something we talk about. It's one hundred percent right or
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  Speaker 1: it's one hundred percent wrong. And that's that's my sales
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  Speaker 1: guys understand that, and our staff understands that because when
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  Speaker 1: it comes to home performance work and everybody listens, home
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  Speaker 1: performance work to me is the way your home is heated,
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  Speaker 1: it's cooled, how it holds energy, how it breathes. All
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  Speaker 1: of that. It's home performance. How does your home perform?
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  Speaker 1: And it's a one hundred percent right, it's a hundred
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  Speaker 1: percent wrong. Like, if we don't do everything one hundred
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  Speaker 1: percent right, we can actually make things worse. And here's
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  Speaker 1: the thing. We're not perfect. We're learning. We've made mistakes.
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  Speaker 1: I mean, we've made costly mistakes, like pocketbook wise, where
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  Speaker 1: we've done something we thought was right, missed a little
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  Speaker 1: something and exacerbated a problem and created a bigger problem
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  Speaker 1: and ended up having to go back to houses and
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  Speaker 1: remove and redo everything. But that's something we'll do. But
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  Speaker 1: I have a specific I have a specific story about
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  Speaker 1: one hundred percent right or one hundred percent wrong. And
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  Speaker 1: this one has to do with vaulted ceilings. A lot
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  Speaker 1: of people have usually might have a room in their
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  Speaker 1: home that has a vaulted ceiling. It looks cool, it
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  Speaker 1: makes a room feel big, and you know, it gives
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  Speaker 1: height to the room, so it happens a lot in
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  Speaker 1: a great room or something like that. Well, they're hard
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  Speaker 1: to insulate, you know. For one thing, on a regular ceiling,
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  Speaker 1: we've got an attic space that we can get into
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  Speaker 1: and we can properly air seal and insulate. You know,
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  Speaker 1: we can get our seventeen eighteen inches of insulation in there,
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  Speaker 1: get us an R sixty. We can air seal it
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  Speaker 1: on a vaulted ceiling. Unless it's new construction, it's typically
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  Speaker 1: never done right. And even if it's new construction, it
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  Speaker 1: might not be done right. But usually what's done is
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  Speaker 1: you put your you know, you put your your rafters
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  Speaker 1: up there. You and you basically throw some fiberglass rolled
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  Speaker 1: pink stuff up there, and it's not very efficient. Those
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  Speaker 1: rooms can usually be cold and drafty, and so a
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  Speaker 1: lot of people are We have a lot of people
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  Speaker 1: that call us that are looking for better ways to
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  Speaker 1: insulate that well. One of the ways that you can
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  Speaker 1: insulate it is dense packing. And dense packing is just
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  Speaker 1: what it sounds. You are dense sleep packing cellulose insulation.
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  Speaker 1: And when you do that properly, it has a good
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  Speaker 1: our value. And our value is a measure of the
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  Speaker 1: rate of energy escape, so it's got a good our value.
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  Speaker 1: Our value of a wall, if it's two by six
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  Speaker 1: wall is about nineteen not amazing when we can get
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  Speaker 1: an R sixty in our attic, But getting our sixty
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  Speaker 1: in our attic is much more important because heat rises,
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  Speaker 1: so we candense pack it well. One of the ways
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  Speaker 1: that contractors will do that is they will actually take
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  Speaker 1: the ridge vent or the ridge cap off a roof
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  Speaker 1: if there is one. If there's not, they will create one,
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  Speaker 1: and they will actually dense pack from the top of roof.
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  Speaker 1: Sounds straightforward, I mean to me some people I think
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  Speaker 1: that sounds really complicated, But it's pretty straightforward. But here's
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  Speaker 1: the problem. Ninety nine point nine percent of the time,
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  Speaker 1: there's already insulation in those cavities. So when you dense
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  Speaker 1: pack and you stick this long, hard tube down these
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  Speaker 1: roof slopes, you're essentially can be pushing the fiberglass insulation
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  Speaker 1: that's in there down, And because you can't see what
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  Speaker 1: you're doing, you are doing this blindly. All you can
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  Speaker 1: do is measure the length of that slope and hope
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  Speaker 1: that you can get that tube down there the same
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  Speaker 1: so you're covering the whole area. But I know from
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  Speaker 1: experience that it is almost impossible because you push the
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  Speaker 1: other insulation that's in there down, and what you can
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  Speaker 1: end up doing is actually creating voids. So there might
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  Speaker 1: be now voids and that roof slope that have no
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  Speaker 1: insulation in them. Which now we've got certain areas that do,
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  Speaker 1: certain areas that are dense packed, and certain areas that
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  Speaker 1: might have little spaces, little holes, little voids of insulation.
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  Speaker 1: So now what we did is we took it from
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  Speaker 1: basically one hundred percent right before it was just under insulated,
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  Speaker 1: but it was still right to completely wrong. And one
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  Speaker 1: of my reps ran a lead last year, and that's
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  Speaker 1: what these people wanted done. Wanted they wanted their vaulted
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  Speaker 1: ceiling dense pack and he knew we will not do
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  Speaker 1: that because we've been there before and I know what
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  Speaker 1: can happen. Well told the whole owner that we will
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  Speaker 1: not do that, even though the whole owner says, well,
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  Speaker 1: we've talked to two other companies and they will do it,
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  Speaker 1: but we know that you guys are the best and
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  Speaker 1: we want to work with you, and we were just
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  Speaker 1: sorry adamant not doing it. The only way to do
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  Speaker 1: it properly is to actually tear the shingles off, tear
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  Speaker 1: the deck boards off, and spray foe it from the outside.
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  Speaker 1: Now we know that we do not have any voids.
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  Speaker 1: It is one hundred percent right because now we not
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  Speaker 1: only have we given it a great our value with
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  Speaker 1: spray poone, we've actually air sealed now too, because air
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  Speaker 1: can't go through spray phone close sell spray phone. So anyway,
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  Speaker 1: apparently they went with somebody else and they got it
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  Speaker 1: dense packed, and we got a call yesterday that they
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  Speaker 1: have wet spots at the ends where their wall meets
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  Speaker 1: their ceiling. Well, what has happened is we sent someone
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  Speaker 1: out there right away, even though we didn't do the work.
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  Speaker 1: We sent someone out there right away. They were able
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  Speaker 1: to crawl their way up into an attic space that
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  Speaker 1: was adjacent to this vaulted ceiling area and see in
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  Speaker 1: there and there were voids, there were multiple voids, and
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  Speaker 1: they were soaking wet, stripping wet because now there's no insulation.
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  Speaker 1: So what we have is we've got super cold deck
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  Speaker 1: board and so now that warm air is able to
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  Speaker 1: rise up hit the sheet rock, it can then go
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  Speaker 1: through the sheet rock or it's getting through there from
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  Speaker 1: holes or air gaps, and it's condensating on that roof. Well,
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  Speaker 1: because it's dense packed in certain areas, no airflow can
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  Speaker 1: get through there, so we can't even use the air
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  Speaker 1: or the ventilation to carry them moist sure out. Now
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  Speaker 1: we've got and this was one year ago almost to
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  Speaker 1: the day. Now they've got wet, dripping, moldy wood. Now
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  Speaker 1: We're going to give them an estimate to go back,
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  Speaker 1: tear the shingles off, tear the deck boards off, get
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  Speaker 1: rid of all that wet nastiness, spray film it, put
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  Speaker 1: the roof deck back on, put new shingles on. So
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  Speaker 1: again it's all right or it's all wrong. And now unfortunately,
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  Speaker 1: and I feel bad for them because I mean, I
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  Speaker 1: don't know how much was spent to dense pack, but
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  Speaker 1: I'm sure it was, you know, three four or five
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  Speaker 1: thousand dollars. It's a lot of work. So again, all
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  Speaker 1: right or all wrong. And in this case it was
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  Speaker 1: done with probably with good conscience and best intentions. But
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  Speaker 1: I know from experience that it's almost an impossible task
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  Speaker 1: to do. That's why we just stay away from it.
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  Speaker 1: And if doing it the right way is too expensive,
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  Speaker 1: I can't help you. We will only do it the
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  Speaker 1: right way because we need to sleep at night knowing
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  Speaker 1: that we did it right.
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  Speaker 2: And that's one of the things I think for a
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  Speaker 2: homeowner you can really appreciate. I can speak to that
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  Speaker 2: personally as well. You guys have done work on our home,
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  Speaker 2: and you talk about all right or all wrong, the
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  Speaker 2: attention to detail and making sure that every piece, every part,
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  Speaker 2: everything is done right. It's pretty phenomenal. And you mentioned
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  Speaker 2: the scenario of somebody who actually decided to try and
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  Speaker 2: save a couple of bucks. Well, you're not saving any
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  Speaker 2: money having to do it twice. As a matter of fact,
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  Speaker 2: you're costing yourself a whole lot more money and wasted
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  Speaker 2: time and damage and other issues. That's why we talk
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  Speaker 2: about with Andrew about the work that they do. And
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  Speaker 2: of course calling Larsenome Services at six eight five three
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  Speaker 2: five forty three forty three. That's five three five four
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  Speaker 2: three four three. If you haven't had your home inspected recently,
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  Speaker 2: had a performance check on your home, definitely get the
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  Speaker 2: folks from Larstome Services out. If you are looking to
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  Speaker 2: have some work done, make sure that one of the
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  Speaker 2: calls is to Larsnome Services. Have to come out, have
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  Speaker 2: them take a look at your house, how it performs,
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  Speaker 2: give you some knowledge and understanding a little bit of
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  Speaker 2: an education about what they do and what makes them different.
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  Speaker 2: At larsen Home Services. You will not regret it. I'll
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  Speaker 2: get to do this morning. Pick up phone, gimme call
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  Speaker 2: six oh eight five three five four three fourth three.
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  Speaker 2: That's not going to cost you anything again their number
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  Speaker 2: six oh eight five three five forty three forty three.
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  Speaker 2: Learn more online Larsenhomeservices dot com. That's Larson L A R.
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  Speaker 2: S O N Home Services dot com. Andrew, this is
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  Speaker 2: too easy.
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  Speaker 1: I gotta tell you that, Mary, I like to talk
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  Speaker 1: too much. I just got done working out, lots of
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  Speaker 1: pre workout and coffee. It'scome to run high.
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  Speaker 2: What I love is I love the perspective and and
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  Speaker 2: and you know it's something I know you are. You
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  Speaker 2: put your name on the business, and I know you're
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  Speaker 2: very proud of of the work that your team does.
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  Speaker 2: And it's it's great to hear about about the projects
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  Speaker 2: and some of the things that your guys and your
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  Speaker 2: team are encountering, because I think for a lot of
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  Speaker 2: folks it's very real life. Is this is things that
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  Speaker 2: that maybe others have experienced or hopefully some folks that
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  Speaker 2: maybe maybe heading down that wrong road may have a
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  Speaker 2: chance to write it before it becomes a problem. So
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  Speaker 2: I really enjoy hearing this stuff. And again that's a
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  Speaker 2: great thing too with Andrew talk about the pride in
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  Speaker 2: the work that they do. If you haven't had a
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  Speaker 2: chance to check out their Facebook page, I laugh because
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  Speaker 2: I've become a big fan of nice looking addicts, and
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  Speaker 2: it's because of Andrew. It becomes to the work that
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  Speaker 2: they do and the pride that they take it is amazing.
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  Speaker 2: Head on over to their Facebook and social media page, where,
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  Speaker 2: of course learn more online Larsenhomeservices dot com. Andrew, it's
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  Speaker 2: always too much fun, my friend. You have a great
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  Speaker 2: day and we'll talk real soon, you too, all right,
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  Speaker 2: next week week we'll we'll talk then again. The website
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  Speaker 2: larsenhome Services dot com. That's l A R s o
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  Speaker 2: N home Services dot com. Kevin hamhamsarburgare enjoined us next
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  Speaker 2: right here thirteen dn WIV