AI Harness: What Makes Agents Reliable, Not Just Smart
AI agents are getting smarter, but intelligence alone does not make them reliable. This episode breaks down Harness Engineering, the operating system around AI agents that determines what they know, what they can do, what they remember, how they recover, and how safely they act in production.
Using a real refund-agent scenario, we unpack the 9 layers of reliable enterprise AI agents:
Context, orchestration, sub-agents, tools, skills, state and memory, permissions, verification and observability, and recovery.
You’ll also see what production lessons from OpenAI and Anthropic reveal about agent…
The skinny
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