Latest / Williamson County Neighbors hosted by Lyndsay Stafford
Mom-Powered Healthcare Call Center w/ Erika Sanchez Ep 85 The Lyndsay Stafford Show
Lindsey sits down with Erika Sanchez, CEO of Healthcare Call Center, to unpack how a team of stay‑at‑home moms is transforming patient communication for surgeons, dentists, and IVF clinics nationwide. They dive into the power of real human connection in an AI world, the business case for empathetic call handling, and how small businesses can use AI to save hours a week without losing the human touch.
Timestamps:
01:00 – From local healthcare marketing to national call center CEO
01:40 – Hiring the first stay‑at‑home mom and jumping to a 50 percent booking rate
02:31 – Who Healthcare Call…
The skinny
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