Supporting Stressed Staff (Without Playing Counsellor)

The People Navigator ® · Dec 30, 2025 · 11m

In a small business, there is no place to hide. When one person is struggling, the ripple effect is felt by everyone—from the colleague covering their workload to the client wondering why their email wasn't answered. With one in four workers reporting that personal stress impacts their performance, this is a reality you cannot afford to ignore.

However, there is a fine line between being a compassionate leader and accidentally becoming an unqualified therapist. In this episode, we navigate the hard graft of supporting a team member through life’s messy moments—family illness, financial…