Latest / The Smoke Break with Adrian The Car Guy / Car Salesmen Reveal Their Worst Money Moves ($48K Gone in 4 Hours)

Transcript

Car Salesmen Reveal Their Worst Money Moves ($48K Gone in 4 Hours) · The Smoke Break with Adrian The Car Guy

• 0:00
  Kirby has gotten two managers fired.
• 0:03
  Oh, damn.
• 0:04
  And then I go all in
• 0:06
  and I lose everything.
• 0:07
  Bought a
• 0:07
  nutrition shop, didn't read the
• 0:09
  contracts, lost $48,000 in four hours.
• 0:12
  Yeah, so then I went YOLO
• 0:14
  and then I bought a Lambo.
• 0:16
  It was called Smoking Chicken Fish.
• 0:18
  What the hell?
• 0:19
  Dude, that one made me a
• 0:20
  lot of money, dude.
• 0:22
  At some point,
• 0:22
  those people have to look at
• 0:23
  themselves and say,
• 0:24
  hey, maybe it's not the
• 0:24
  dealership, maybe it's you.
• 0:26
  Maybe you suck.
• 0:30
  All righty, guys.
• 0:31
  So, welcome back to the Smoke
• 0:33
  Break Podcast.
• 0:34
  Today I'm joined with very
• 0:35
  special guests.
• 0:36
  First and foremost,
• 0:37
  I'm joined with my co-host
• 0:39
  Adrian, my general manager.
• 0:43
  And who do we have here?
• 0:44
  Caleb.
• 0:45
  And.
• 0:45
  Kirby.
• 0:46
  All right.
• 0:47
  So, Caleb, what's your nickname?
• 0:51
  Caveman Caleb.
• 0:52
  Caveman Caleb.
• 0:53
  Irvin.
• 0:54
  Oh, we
• 0:55
  automatically
• 0:57
  think that Kirby.
• 1:00
  So his real name is Irvin,
• 1:01
  nickname Kirby.
• 1:02
  So we're back here in the
• 1:03
  Smoke Break podcast and we're
• 1:05
  joined with Kirby,
• 1:07
  Caleb, Caveman Caleb,
• 1:09
  and Adriana.
• 1:10
  And Caleb's going to talk about
• 1:12
  the most difficult customer he's
• 1:13
  ever had without mentioning any names.
• 1:15
  All right.
• 1:17
  All right.
• 1:18
  So let's get started.
• 1:19
  Real quick, Adriana's going to
• 1:20
  have some questions for us that
• 1:22
  she's got to,
• 1:23
  because she's very,
• 1:24
  very, very curious to see what
• 1:26
  you guys think.
• 1:27
  Not only myself,
• 1:28
  but everybody.
• 1:29
  Everybody online has been asking
• 1:31
  some burning questions for both
• 1:33
  of you because,
• 1:34
  as you guys keep appearing more
• 1:35
  in the episodes,
• 1:36
  people have questions.
• 1:37
  People want to know where you
• 1:38
  guys even come from.
• 1:40
  So, that being started,
• 1:41
  so how did both of you
• 1:42
  guys get started on the car business?
• 1:43
  Because I know a story,
• 1:45
  I know there's the stories are
• 1:46
  two different stories.
• 1:48
  So,
• 1:49
  loosen up, loosen up a bit, yeah.
• 1:50
  Loosen up, Caleb.
• 1:54
  How did you get started on
• 1:55
  the car business?
• 1:56
  Oh, I as soon as I
• 1:58
  got out of the military,
• 1:59
  I just joined.
• 2:01
  my brother actually got me into
• 2:02
  the car business.
• 2:03
  he's the one that got me
• 2:04
  in after I got military.
• 2:06
  I just needed a job and
• 2:07
  he got me a job at
• 2:08
  a dealership and I started
• 2:09
  selling cars.
• 2:10
  How long ago was that?
• 2:11
  about two and a half years
• 2:12
  ago, two
• 2:12
  and a half years ago,
• 2:13
  yeah, nice.
• 2:14
  And Kirby, how did you start
• 2:15
  the car business?
• 2:16
  I always wanted to be in
• 2:16
  the car business since I was
• 2:17
  in high school.
• 2:19
  my best friend that works here,
• 2:21
  Angel, he
• 2:23
  can't believe you and Angel are
• 2:24
  friends.
• 2:25
  Yeah, so I he went to
• 2:27
  UTI, the school over there in
• 2:29
  in Houston.
• 2:30
  I know Caleb's got
• 2:32
  a question.
• 2:32
  Go ahead.
• 2:33
  Yeah, so it's a school,
• 2:34
  the Universal Technical
• 2:36
  Institute or something.
• 2:37
  Oh, okay.
• 2:37
  Yeah, it's in Houston.
• 2:39
  UTI?
• 2:40
  Yeah.
• 2:41
  That's what I said.
• 2:42
  UTI is
• 2:42
  the name of it.
• 2:43
  I have no idea.
• 2:45
  Google what UTI is.
• 2:48
  What is a UTI?
• 2:49
  Believe it or not,
• 2:50
  I actually was going to go
• 2:51
  over there so I could learn
• 2:52
  more about cars so that way
• 2:53
  I can start selling cars.
• 2:55
  But then I was like,
• 2:55
  dude, why are you going to
• 2:56
  go to school so you could
• 2:58
  learn how to sell cars?
• 2:59
  That's not
• 3:00
  a school.
• 3:01
  Yeah.
• 3:01
  Urinary tract infection.
• 3:04
  Well, anyways, yeah.
• 3:05
  So
• 3:07
  it's really called UTI.
• 3:08
  Yeah.
• 3:08
  Okay.
• 3:09
  We can't get over that.
• 3:10
  So anyways, I was working at
• 3:11
  Best Buy.
• 3:11
  He was like,
• 3:12
  hey, bro, I can get you
• 3:13
  into a job as a service
• 3:14
  advisor here at Ford.
• 3:15
  I was like,
• 3:15
  okay, cool.
• 3:16
  So I got hired.
• 3:17
  I did technical work for,
• 3:19
  I want to say,
• 3:19
  like three
• 3:22
  weeks around there.
• 3:23
  Yeah.
• 3:23
  Became an advisor.
• 3:24
  And then I went into sales.
• 3:27
  But I wasn't allowed to go
• 3:28
  to sales, so I was like,
• 3:29
  okay, fine.
• 3:30
  Well, I want to try to
• 3:30
  branch out.
• 3:31
  Then I went to a dealer,
• 3:32
  didn't learn anything there for
• 3:33
  months.
• 3:34
  And then Adrian hired me on
• 3:35
  the spot.
• 3:36
  And yeah, that's kind of my
• 3:40
  own.
• 3:41
  No, no, actually,
• 3:41
  actually, he came in.
• 3:43
  Alex said, I'm not hiring him.
• 3:45
  And he kicked him out.
• 3:47
  Yeah, so he came in.
• 3:48
  Oh,
• 3:48
  no, no.
• 3:51
  The way how Angel said it
• 3:52
  was like Adrian's like,
• 3:53
  Adrian's needing people.
• 3:54
  So he said he'll hire you
• 3:55
  on the spot.
• 3:56
  And I was like, okay.
• 3:57
  Oh, so you came in and
• 3:58
  interviewed Alex?
• 3:59
  And then Alex is all like.
• 4:00
  Get the F*** out.
• 4:03
  So Alex didn't hire him,
• 4:05
  but then I told Alex,
• 4:06
  I'm like, Alex,
• 4:06
  where's this kid?
• 4:07
  Yeah, because Angel,
• 4:08
  I remember we were in your
• 4:09
  office and Angel came in and
• 4:11
  followed up with,
• 4:12
  like, hey, did you interview my
• 4:13
  friend?
• 4:14
  And then you were like,
• 4:14
  yeah, yeah, yeah,
• 4:15
  let me go with Alex.
• 4:16
  And Alex is like,
• 4:17
  no, screw that guy.
• 4:19
  I didn't hire him.
• 4:20
  He seems all weaseled out.
• 4:21
  And then you were like,
• 4:22
  yeah, just put him through.
• 4:23
  Just put him through.
• 4:24
  So then that's when we called
• 4:25
  you again to come over here
• 4:26
  and then do the whole thing.
• 4:27
  And then I hired you on
• 4:28
  the spot.
• 4:28
  So if it was up to
• 4:29
  Alex, He wouldn't
• 4:31
  be hiring.
• 4:31
  I wouldn't be here.
• 4:32
  That's crazy.
• 4:33
  Also, another fun fact that you
• 4:34
  guys should know about Kirby.
• 4:35
  He used to be the mascot
• 4:37
  at Quick Quack.
• 4:38
  No, I wasn't a mascot.
• 4:39
  I was just a seller.
• 4:41
  Like, I just had seven.
• 4:43
  No, I never went in a
• 4:45
  costume just because I'm like I
• 4:46
  have a germaphobe thing where I
• 4:49
  was all like,
• 4:49
  man, like, imagine like being in
• 4:52
  something with like a lot of
• 4:53
  sweat and SH**.
• 4:53
  And so I was like,
• 4:54
  nah, dog.
• 4:55
  That's like an Oscar type thing
• 4:57
  right there.
• 4:57
  Did you guys ever imagine being
• 5:00
  a car salesman?
• 5:01
  No.
• 5:02
  Yes.
• 5:03
  You did?
• 5:03
  I went.
• 5:04
  Yeah.
• 5:04
  When I was in Quick Quack,
• 5:05
  I was like,
• 5:06
  I'm just going to be here
• 5:06
  for a few months and then
• 5:07
  I'm going to go into car sales.
• 5:09
  But then I also wanted to
• 5:11
  do real estate.
• 5:11
  Okay.
• 5:12
  And so were
• 5:12
  you doing crypto when you were
• 5:13
  Quick Quack,
• 5:14
  Yeah, dude, I was.
• 5:15
  Wow.
• 5:16
  People don't
• 5:16
  know that story.
• 5:17
  Quick Quack.
• 5:18
  quick.
• 5:18
  Yeah.
• 5:19
  You sold it before it hit.
• 5:21
  What do you mean?
• 5:21
  You sold it all before it hit.
• 5:22
  Yeah, Kirby made a bunch of money.
• 5:23
  You don't know that story?
• 5:25
  Yeah, Kirby Invested was one of
• 5:27
  the early investors in Bitcoin.
• 5:29
  And there was another time too,
• 5:31
  like during well,
• 5:31
  it was during the pandemic when
• 5:34
  everything hit.
• 5:34
  Yeah, BTC I think went around
• 5:36
  like 30 and I bought and
• 5:38
  then I sold when it was
• 5:40
  around like a hundred thousand.
• 5:42
  Yeah, yeah, I was like,
• 5:44
  you made some good money,
• 5:45
  yeah, I did
• 5:45
  like a lot of money, yeah.
• 5:47
  I made a good amount,
• 5:48
  and then later on,
• 5:49
  I kind of messed around with
• 5:50
  meme coins and then I made
• 5:52
  like 12.
• 5:53
  What meme coins did you do?
• 5:55
  What meme coins did you do?
• 5:56
  so I invested in Shiba like
• 5:58
  when it when it went up.
• 6:00
  And then the market crashed and
• 6:02
  then I just held on to
• 6:03
  it and I was like,
• 6:04
  I'm just going to forget this
• 6:05
  thing exists.
• 6:07
  It wasn't until the elections,
• 6:09
  everything was going up.
• 6:11
  And I was like,
• 6:12
  you know what?
• 6:12
  Let me go check my Shiba.
• 6:14
  I know I only put like
• 6:15
  200 bucks in it at the time.
• 6:17
  And then I was like,
• 6:18
  oh, damn.
• 6:19
  You know what?
• 6:19
  I'm just going to sell it.
• 6:21
  I didn't believe in it.
• 6:23
  You made money off of Shiba.
• 6:24
  I made money off of Shiba.
• 6:25
  when it was up and then
• 6:27
  it fell.
• 6:28
  And so again,
• 6:29
  I held on to it and
• 6:30
  then later on it's like,
• 6:31
  oh damn, it went up.
• 6:31
  I was like,
• 6:32
  let me let me just sell
• 6:32
  it because I don't want to
• 6:33
  hold on to this anymore.
• 6:34
  Did you put it away or
• 6:35
  you spent it?
• 6:36
  Oh, spent 100%.
• 6:38
  No.
• 6:39
  No, I didn't.
• 6:40
  I put it into more meme coins.
• 6:43
  Dogecoin?
• 6:44
  No, no, I did.
• 6:44
  I never invested in Doge.
• 6:46
  I wanted to,
• 6:46
  but no.
• 6:47
  I put it into like
• 6:48
  Hawk Tuah Coin.
• 6:50
  No, I know.
• 6:51
  No.
• 6:52
  So this is,
• 6:53
  well, there was one.
• 6:53
  It was called Smoking Chicken Fish.
• 6:56
  What the hell?
• 6:57
  Dude, that one made me a
• 6:58
  lot of money, dude.
• 6:59
  Really?
• 7:01
  I don't have any tattoos,
• 7:03
  but I will tell you this.
• 7:05
  It made me so much money.
• 7:06
  I was all like,
• 7:07
  my first tattoo was going to
• 7:08
  be that stupid A** icon and
• 7:10
  it's going to be like right
• 7:10
  here as a cool little accomplishment.
• 7:13
  It was a chicken smoking?
• 7:16
  It was like a raw chicken, right?
• 7:19
  A raw chicken out of the
• 7:20
  raw chicken milk.
• 7:21
  That's great.
• 7:22
  Look, watch.
• 7:23
  It's going to look so stupid.
• 7:25
  What are you on?
• 7:26
  You made the most money.
• 7:27
  You made more off of raw
• 7:29
  chicken than you did on.
• 7:31
  You're going to think this is
• 7:31
  the most stupidest picture ever,
• 7:34
  but I actually praised this
• 7:37
  stupid thing because
• 7:39
  I made that much money off
• 7:40
  of it.
• 7:41
  Okay,
• 7:42
  where were you at when this
• 7:42
  guy was?
• 7:43
  I was in the military,
• 7:44
  I think.
• 7:45
  When this guy was investing in it.
• 7:47
  That's crazy, dude.
• 7:48
  I
• 7:48
  was at the war.
• 7:49
  This is it, dude.
• 7:50
  I will tell you,
• 7:52
  this is the thing that made
• 7:52
  me like the most money in life.
• 7:55
  No way.
• 7:59
  Kirby, what
• 7:59
  the heck is that?
• 8:00
  Yeah, dude.
• 8:01
  There was a,
• 8:02
  it was like a huge thing.
• 8:04
  There was like Telegram groups
• 8:05
  and it was like a cult thing.
• 8:08
  You know, like.
• 8:09
  You made that?
• 8:10
  How much money did you make
• 8:11
  off of it?
• 8:12
  I made more than 10K at
• 8:13
  the time.
• 8:14
  Are you serious?
• 8:14
  I made
• 8:15
  more than 10K.
• 8:16
  You only invested 200 bucks?
• 8:17
  No, and I didn't invest.
• 8:18
  Like, I'm talking about Shiba
• 8:19
  made me 200 bucks.
• 8:20
  I put $200 in Shiba.
• 8:22
  It made me some money.
• 8:23
  And then I just reinvested it.
• 8:24
  $3,000 or whatever,
• 8:25
  $4,000, and then you just
• 8:26
  reinvested it.
• 8:27
  Yeah, so when I was at
• 8:28
  Ford, I was like,
• 8:29
  I was pretty comfort pretty
• 8:31
  comfortable with the amount of
• 8:33
  money that I was making.
• 8:34
  And so I was like,
• 8:35
  okay, like $1,000 is pretty fun
• 8:37
  to spend around.
• 8:38
  And I was just messing around
• 8:39
  with meme coins.
• 8:40
  And I put a good amount
• 8:41
  of money on that one,
• 8:42
  but that one made me a lot.
• 8:44
  Do you still do it today?
• 8:45
  No, I'm stopped with the meme
• 8:48
  coins because of
• 8:50
  but you're still gambling.
• 8:51
  No, I'm not.
• 8:52
  Yes,
• 8:53
  you switched over to gambling.
• 8:54
  I stopped.
• 8:54
  I still stopped gambling, bro.
• 8:56
  Kirby's a raging gambler.
• 8:58
  I mean, we
• 8:59
  just can't stop.
• 9:00
  We can't stop him.
• 9:01
  I would never gamble again.
• 9:03
  Last time I was in Vegas.
• 9:05
  It wasn't good?
• 9:05
  It was bad.
• 9:06
  All right, well,
• 9:06
  he has a lot of success
• 9:07
  stories on how he made a
• 9:08
  lot of money and then came
• 9:09
  into the car business.
• 9:10
  Do you have any success stories
• 9:11
  of how you made a lot
• 9:12
  of money?
• 9:12
  I have failure stories.
• 9:15
  I lost a lot of money.
• 9:16
  What was the one thing that
• 9:18
  you either splurged on or
• 9:20
  invested on that lost you the
• 9:22
  most money?
• 9:23
  And I'll tell you mine.
• 9:25
  Gambling.
• 9:26
  Yeah, I'm just renting.
• 9:26
  On what?
• 9:27
  Like on foot games?
• 9:28
  No, like in Vegas.
• 9:29
  I went to Vegas for like
• 9:30
  a week with my brother.
• 9:31
  Oh,
• 9:31
  a week is
• 9:32
  a long time in Vegas.
• 9:33
  That's when you rented out like
• 9:34
  the Porsche and everything?
• 9:35
  I rented a Porsche.
• 9:37
  What?
• 9:37
  Yeah, I rented a Porsche, Cayman.
• 9:39
  He rented out a Stingray Corvette.
• 9:42
  We made a lot of money
• 9:43
  because we were at this one
• 9:44
  job site for more in the
• 9:45
  oil field at the time.
• 9:46
  And we were at a job
• 9:47
  site for like,
• 9:47
  it was like at least three months.
• 9:48
  We were there.
• 9:49
  Oh, this was after Spikes.
• 9:50
  Yeah, it was after Spikes
• 9:51
  because we went to go work
• 9:52
  in the oil field for a
• 9:53
  little bit.
• 9:54
  And we made like at least
• 9:55
  20 a piece, 20k.
• 9:57
  And we're like,
• 9:58
  let's go
• 9:58
  to Vegas.
• 9:59
  Yeah, uh-uh.
• 10:00
  And we invited our
• 10:01
  friend, and he ended up backing out.
• 10:03
  So me and him went.
• 10:04
  And then my friend Philip and
• 10:05
  my friend Rodney both wanted to go.
• 10:07
  So I flew them out there.
• 10:09
  So I spent money on their flights.
• 10:10
  And then we ended up gambling
• 10:12
  like every day.
• 10:13
  I think the first night I
• 10:15
  spent, I think it was like
• 10:16
  $6,000 I spent.
• 10:18
  And I made double.
• 10:20
  So I made $12K.
• 10:22
  Then I was like,
• 10:22
  man, I'm like super confident
• 10:24
  about myself.
• 10:24
  I'm going to make a lot
• 10:25
  more money.
• 10:26
  So we went to the MGM
• 10:28
  Grand and I went to the
• 10:29
  high limits room.
• 10:31
  And I think in there,
• 10:32
  that's where I like I played baccarat.
• 10:35
  Dude, like I was sitting at
• 10:36
  the table and they were like
• 10:37
  bringing me beer and I was
• 10:38
  like, I felt like the high
• 10:39
  the high roller.
• 10:40
  You know, I had like my
• 10:40
  shirt on buttons and stuff.
• 10:41
  I was just like,
• 10:42
  yeah, like
• 10:43
  had $1,000 chips.
• 10:45
  Like thousand-dollar chips,
• 10:46
  and I was like playing with
• 10:47
  a hundred dollar chips.
• 10:48
  Damn.
• 10:49
  You thought you were a baller?
• 10:50
  I thought I was a baller,
• 10:51
  but when I saw them,
• 10:52
  they had a whole stack of
• 10:53
  thousand dollars.
• 10:54
  He had at least like fifty
• 10:55
  or almost a hundred thousand of chips
• 10:57
  just for fun.
• 10:58
  Yeah.
• 10:58
  Wow.
• 10:58
  And over here,
• 10:59
  I'm over here with like three
• 11:00
  thousand, four thousand in chips.
• 11:02
  But I started playing,
• 11:02
  I was like beating them,
• 11:03
  being them.
• 11:04
  Well, I'm playing,
• 11:05
  I'm hitting it.
• 11:06
  And then I go all in
• 11:07
  and I lose everything.
• 11:08
  Oh, $230.
• 11:10
  $12,000.
• 11:11
  It rose.
• 11:12
  Yeah, because I made it up
• 11:13
  all the way to like $12,000
• 11:14
  and I
• 11:14
  lost it.
• 11:15
  So one thing is adamant is
• 11:17
  that car salesmen are probably
• 11:19
  not the best decision makers in
• 11:21
  the industry.
• 11:22
  That's why we're here where
• 11:23
  we're at.
• 11:24
  I've never been to Vegas,
• 11:25
  so I can't really.
• 11:25
  Not yet.
• 11:26
  Everything's a gamble, man.
• 11:28
  We're gambling with our life
• 11:30
  every day here.
• 11:31
  That's right.
• 11:31
  Yeah.
• 11:31
  That's right.
• 11:33
  That's right.
• 11:33
  So.
• 11:34
  Kirby, what's the most common?
• 11:35
  No, no, tell your story.
• 11:36
  Oh, my story.
• 11:37
  Yeah, come
• 11:38
  on, just say it.
• 11:39
  You're swinging away from it.
• 11:41
  Let's see.
• 11:41
  I've lost a lot of money
• 11:42
  in the past before,
• 11:43
  but when's I'm gonna go,
• 11:45
  I'm not gonna go to tell
• 11:47
  you which I lost
• 11:49
  what investment I've lost the
• 11:50
  most money, but I'll tell you
• 11:52
  what the quickest amount of
• 11:53
  money I've lost.
• 11:54
  I bought a nutrition shop.
• 11:56
  That's the fastest.
• 11:57
  Not the most money I've lost,
• 11:58
  but it's the quickest.
• 11:59
  Bought a nutrition shop,
• 12:01
  didn't read the contracts,
• 12:02
  lost $48,000 in four hours.
• 12:05
  Oh, what?
• 12:06
  What?
• 12:07
  Yeah, it was a complicated story.
• 12:10
  You bought a nutrition shop.
• 12:13
  Yeah.
• 12:14
  Damn.
• 12:14
  We're at.
• 12:16
  Omission.
• 12:17
  It was just like random.
• 12:18
  And what did
• 12:18
  you do?
• 12:19
  Did you sell it or just
• 12:20
  took your loss and shut up?
• 12:23
  Wow.
• 12:24
  Yeah, so then I went YOLO
• 12:25
  and then I bought a Lambo.
• 12:27
  That's crazy.
• 12:28
  I said, in order to reward
• 12:29
  myself to make me feel better,
• 12:30
  I went and I bought a
• 12:31
  $200,000 car.
• 12:33
  You ever do that later on?
• 12:35
  Yeah, yeah, I made money on
• 12:36
  the Lambo.
• 12:37
  That's crazy.
• 12:38
  I mean, when I sold the
• 12:39
  Lambo, I made like $40,000.
• 12:41
  So I was like, oh,
• 12:43
  you made your money even.
• 12:44
  That's the way we,
• 12:45
  us car people,
• 12:46
  like to justify our bad
• 12:47
  decisions by closing ourselves
• 12:50
  and saying, yeah,
• 12:51
  that was bad.
• 12:52
  But this is bad.
• 12:54
  Yeah.
• 12:55
  Yeah, that's true.
• 12:56
  I agree.
• 12:57
  Same thing.
• 12:58
  So Kirby,
• 13:00
  you have questions for people?
• 13:01
  I do have more questions for
• 13:03
  the guys.
• 13:06
  What is the biggest misconception?
• 13:08
  And I think I've asked you
• 13:09
  this question before,
• 13:09
  but I want to know also
• 13:10
  Caleb's take on it.
• 13:12
  But what is the biggest
• 13:12
  misconception that people have
• 13:14
  about car salesmen?
• 13:16
  They think that we are straight
• 13:18
  up just trying to screw them
• 13:19
  over because most of the times
• 13:21
  when We have clients,
• 13:25
  they come to us for a reason.
• 13:26
  Like yesterday I had a client,
• 13:29
  500 credit score.
• 13:31
  His wife
• 13:33
  never financed anything.
• 13:35
  And it was just really us
• 13:36
  trying to do everything to get
• 13:38
  this deal approved.
• 13:40
  So like that's the thing.
• 13:41
  Like sometimes some people
• 13:42
  believe that we don't try to
• 13:43
  help people out.
• 13:45
  But there's always there's
• 13:47
  always like you know little
• 13:48
  obstacles to and everything that
• 13:49
  we usually try to just to
• 13:52
  try to roll a deal.
• 13:53
  A hundred percent.
• 13:53
  Yeah.
• 13:54
  And most of the times people
• 13:55
  people just don't believe that.
• 13:56
  They're like, oh no,
• 13:56
  like he they're just out to
• 13:58
  you know screw us over.
• 13:59
  But in reality,
• 13:59
  like it happens all the time
• 14:02
  where we just
• 14:03
  we have a customer and it's
• 14:05
  just wanting to help them out.
• 14:07
  Yeah.
• 14:12
  I wish people could also
• 14:13
  understand or really know what
• 14:15
  it takes to get somebody approved.
• 14:18
  Sometimes it's not as easy as
• 14:19
  just clicking it over and
• 14:20
  getting a yes from a bank.
• 14:22
  Sometimes there's a lot of
• 14:22
  negotiations, a lot of
• 14:24
  rebuilding, restructuring, and a
• 14:26
  lot of switching units.
• 14:28
  Like we really do put in
• 14:29
  the effort to help every single
• 14:31
  customer out.
• 14:32
  And it is unfortunate that
• 14:33
  that's the misconception they
• 14:34
  have because I saw it when
• 14:35
  I was in sales as well.
• 14:36
  Yeah.
• 14:36
  Negotiating is like.
• 14:38
  Yesterday and the day before you.
• 14:40
  Well, Saturday.
• 14:41
  What's your take
• 14:43
  on that?
• 14:43
  Well, I experienced it firsthand
• 14:46
  for two or three days straight
• 14:48
  with one of my customers.
• 14:49
  I'm not going to give a
• 14:50
  name or who it is,
• 14:51
  but dude, whenever I can
• 14:53
  tell you
• 14:53
  that people lose their trust in
• 14:55
  sales, like they come in
• 14:57
  thinking that they're going to
• 14:58
  get screwed over.
• 14:59
  So that misconception sometimes
• 15:01
  can you can negotiate your way
• 15:02
  out of a deal.
• 15:03
  Yeah.
• 15:04
  Like a customer
• 15:04
  can think, I'll bring them back
• 15:06
  something discounted.
• 15:07
  Like when that's the max we
• 15:09
  can go, but then they're gonna
• 15:10
  want to keep discounting it to
• 15:11
  keep discounting it because they
• 15:12
  don't trust that they're getting
• 15:13
  the best deal,
• 15:14
  but they are yeah,
• 15:15
  like it gets to a point
• 15:16
  where like we're giving them the
• 15:17
  fine line the like best deal possible.
• 15:20
  They cannot get any better
• 15:21
  anywhere else and they'll go try
• 15:22
  they'll go and I let them
• 15:23
  go and then they get they
• 15:25
  don't get the best deal over
• 15:26
  there and then they come back.
• 15:27
  Yeah, they come back and mine
• 15:28
  ends up being a better deal
• 15:29
  and they're like wow.
• 15:30
  Yeah.
• 15:30
  I think I think you guys
• 15:31
  are 100% right.
• 15:32
  I think more than anything when
• 15:34
  you try to be transparent with
• 15:36
  the customer They almost think
• 15:38
  that you're not being
• 15:39
  transparent with them.
• 15:40
  And like, we're giving them
• 15:41
  invoice minus rebates.
• 15:43
  But what do you think that is?
• 15:44
  Like, where do you think that
• 15:45
  even started?
• 15:47
  Well, I mean,
• 15:48
  generations, generations ago.
• 15:50
  I mean, you guys don't know
• 15:51
  a lot of stories,
• 15:51
  but back in the day,
• 15:52
  you used to,
• 15:54
  not me, because I started in
• 15:55
  the business in 2010,
• 15:57
  but like back in the 90s, like,
• 16:00
  There was a big,
• 16:01
  big like all the bad people
• 16:03
  in the automotive industry did
• 16:04
  everything possible to just lose
• 16:06
  the trust of the public.
• 16:07
  You would bring in your vehicle
• 16:08
  to get, and these are stories
• 16:09
  that Jeff tells me, right?
• 16:11
  You would bring in your vehicle
• 16:12
  to get appraised.
• 16:12
  And then that's why I don't
• 16:14
  know if you ever had a
• 16:14
  customer that fears to give them
• 16:16
  give you the trade keys because
• 16:18
  they would grab them and they
• 16:19
  would hold them hostage.
• 16:20
  And then if you didn't buy,
• 16:21
  they throw the keys on top
• 16:22
  of the roof.
• 16:23
  What?
• 16:24
  Yeah.
• 16:25
  I heard that story.
• 16:26
  No, I've never heard anything.
• 16:27
  I heard words too.
• 16:28
  Like why, like.
• 16:30
  Like what is it like not
• 16:32
  giving what their trade's worth
• 16:33
  or like putting the money
• 16:34
  somewhere else you know like
• 16:36
  being sneaky yeah like real sneaky
• 16:38
  yeah making people sign forcing
• 16:41
  older people to sign so there's
• 16:43
  a lot of a lot of
• 16:44
  outliers that really put a bad
• 16:46
  name in the automotive industry
• 16:48
  for sure and
• 16:49
  I think it stems from just
• 16:50
  people not having the money
• 16:52
  right then and there and people
• 16:54
  finding ways to I think it
• 16:56
  I think it was
• 16:57
  the discounts and the rebates
• 16:58
  that made people not trust dealerships
• 17:01
  Yeah, it's because a lot of
• 17:02
  people need to understand that
• 17:04
  because they always say a
• 17:05
  dealership never loses money.
• 17:06
  Well, that is somewhat true,
• 17:08
  but there is a point where
• 17:09
  you do lose money, right?
• 17:11
  And sometimes it doesn't make
• 17:12
  sense, right?
• 17:13
  If you're losing $2,000 in a
• 17:15
  deal, you know,
• 17:16
  I'll be able to make service back.
• 17:18
  I'll be able to make some
• 17:18
  service money.
• 17:19
  I'll be able to make some
• 17:20
  pack money and then some factory
• 17:21
  money sometimes whenever they
• 17:23
  have it.
• 17:23
  But there's some points where
• 17:24
  Arnold does some very
• 17:25
  questionable deals where I'm like.
• 17:27
  Dude, that does not make any
• 17:28
  sense whatsoever.
• 17:29
  Like financially, I don't care
• 17:31
  how many oil changes you do
• 17:32
  after the fact,
• 17:32
  we're never going to make up
• 17:33
  that loss.
• 17:34
  So there is a point where
• 17:36
  it does not make financial sense
• 17:37
  to sell a car.
• 17:39
  But the majority of the time,
• 17:41
  customers can get a good deal.
• 17:43
  The dealership can get a good
• 17:44
  profit, you know,
• 17:45
  just like buying milk at the
• 17:46
  grocery store.
• 17:47
  This is an ecosystem.
• 17:49
  Yeah, definitely.
• 17:50
  I know both of you guys
• 17:52
  have worked at different
• 17:53
  dealerships before, but what's
• 17:54
  one thing that you guys have
• 17:56
  learned working with pain or
• 17:57
  more specifically working with
• 17:58
  Adrian the Car Guy?
• 18:00
  Stop calling me Adrian the Car Guy.
• 18:01
  I know.
• 18:03
  It sounds like the most like
• 18:05
  bot things, like NPC things to
• 18:07
  say, like Adrian the Car Guy.
• 18:08
  guy.
• 18:09
  I was waiting.
• 18:10
  I was waiting.
• 18:11
  Because Adrian gets frustrated
• 18:13
  when people refer to him as
• 18:14
  Adrian the Car Guy.
• 18:15
  guy.
• 18:16
  And that is because people like
• 18:18
  the younger generation,
• 18:20
  like you guys,
• 18:21
  assume that Adrian got success
• 18:23
  off of TikTok,
• 18:24
  but he has like 15 years'
• 18:25
  worth of career invested into
• 18:27
  the car business.
• 18:28
  I was actually.
• 18:30
  Somewhat very successful before
• 18:33
  social media.
• 18:34
  Yeah.
• 18:34
  Social media just amplified
• 18:35
  everything.
• 18:36
  But I hate you young kids
• 18:37
  that only think that I'm good
• 18:39
  because of TikTok.
• 18:40
  Did you know me before then?
• 18:42
  No.
• 18:44
  I know you got 40,
• 18:45
  40 under 40 before TikTok.
• 18:48
  You were on the newspapers.
• 18:49
  I've been on the newspapers.
• 18:50
  That's right.
• 18:51
  But before that,
• 18:51
  I was a very successful finance
• 18:53
  director.
• 18:53
  You know,
• 18:54
  oh, I heard about that.
• 18:55
  We achieved a lot at the
• 18:56
  Toyota store.
• 18:58
  And everything in Volkswagen and
• 19:00
  we killed it at Volkswagen.
• 19:01
  I mean, you know,
• 19:02
  and then I started my career
• 19:03
  at Payne Motors at Dodge and
• 19:05
  we killed it over there too.
• 19:06
  So it just so happens that,
• 19:09
  you know, this whole social
• 19:10
  media thing, that's where I've
• 19:11
  been getting the majority of my,
• 19:14
  I guess, exposure through the
• 19:15
  through the news,
• 19:16
  through automotive news
• 19:17
  recognition, CBT news,
• 19:19
  automotive news.
• 19:20
  I mean, everything.
• 19:21
  And I feel like that's where
• 19:22
  people get it wrong.
• 19:23
  You already had your platform,
• 19:26
  you amplified it,
• 19:27
  and now everybody else is trying
• 19:29
  to copy you.
• 19:30
  They never had a platform,
• 19:31
  and now
• 19:31
  I do like one of his
• 19:32
  sayings that I think I'm going
• 19:33
  to adopt and I'm going to
• 19:34
  steal from him because it's
• 19:35
  really that good.
• 19:36
  Tell me if this doesn't sound
• 19:37
  too corny, but I like it
• 19:38
  a lot.
• 19:39
  Hey, so you're a customer, Kirby.
• 19:41
  Ask me.
• 19:42
  So,
• 19:43
  so what dealership are you in?
• 19:45
  Ask me.
• 19:46
  What dealership are you in?
• 19:48
  Look.
• 19:48
  If you can't see my face,
• 19:50
  it's not my place.
• 19:52
  I like that.
• 19:53
  Damn.
• 19:54
  I like that.
• 19:55
  And I'm
• 19:55
  going to give credit.
• 19:56
  I'm going to give credit to
• 19:57
  CC to Charlie.
• 19:59
  He did come up with that
• 20:00
  and everything.
• 20:00
  But I think it's awesome.
• 20:02
  You got to come up with yourself.
• 20:03
  That's actually crazy.
• 20:06
  That is crazy.
• 20:07
  But going back to the question,
• 20:08
  like, what is something that you
• 20:09
  guys have learned working here?
• 20:11
  Oh, and just to add it
• 20:13
  before you continue.
• 20:14
  Yeah.
• 20:14
  Charlie did start this way
• 20:16
  before we all did.
• 20:17
  Yes, the
• 20:18
  commercial cut everything up.
• 20:20
  He started this like 10,
• 20:23
  12, 13 years ago when nobody
• 20:24
  was doing it.
• 20:25
  And he's actually continuing to
• 20:27
  do it.
• 20:27
  So I just want to put
• 20:28
  that up.
• 20:29
  No, I feel bad.
• 20:32
  One of the things that I
• 20:34
  learned a lot in this,
• 20:35
  like, well, when I started
• 20:37
  working here, it was practically
• 20:39
  ins and outs and how everything
• 20:42
  connects.
• 20:43
  So, what I mean by that
• 20:45
  is, as salespeople,
• 20:48
  Help the tower and the tower
• 20:50
  also helps finance and the
• 20:52
  finance helps the building.
• 20:53
  Yeah, but then also service.
• 20:55
  We help service,
• 20:57
  service helps us,
• 20:58
  service helps the store.
• 21:00
  Yeah, so everything helps the store.
• 21:02
  We're all connected in a way.
• 21:04
  Service helps us,
• 21:05
  we help service,
• 21:06
  we help finance,
• 21:07
  finance helps tower, tower.
• 21:09
  It's like
• 21:10
  my favorite quote of all time
• 21:11
  is like, yeah,
• 21:12
  sell, sell, sales.
• 21:13
  The sales department sells the
• 21:15
  first car, the service
• 21:16
  department sells the next three.
• 21:18
  Yeah.
• 21:19
  So, if you have a really
• 21:21
  bad service department,
• 21:22
  you're not going to get that
• 21:23
  retention at all.
• 21:25
  That's 100% right.
• 21:26
  Things like that.
• 21:27
  And also, I mean,
• 21:31
  I didn't know much before coming here.
• 21:33
  I was just like,
• 21:35
  you know, if we didn't get
• 21:37
  a deal approved,
• 21:37
  I would tell the tower be
• 21:38
  like, hey, why can't we get
• 21:39
  them approved?
• 21:40
  But then it was starting to
• 21:41
  understand things like,
• 21:42
  okay, well, they don't have the
• 21:44
  best credit.
• 21:45
  I'm like, well,
• 21:46
  there's got to be a way
• 21:46
  we could try to get them done.
• 21:48
  But it wasn't until I started
• 21:49
  learning things like if we go
• 21:51
  to maybe something a little bit more
• 21:55
  less on price or even years
• 21:57
  because there's a thing called
• 21:58
  like a bank fee.
• 21:59
  And then I started,
• 22:00
  okay, so what you're saying is
• 22:02
  we're going to have to switch
• 22:02
  to a unit that can probably
• 22:03
  help us out.
• 22:04
  Yeah.
• 22:05
  He's like, yeah,
• 22:05
  like that, like switching,
• 22:07
  try landing them on this
• 22:08
  vehicle, maybe it'll help him out.
• 22:10
  And, you know,
• 22:10
  opening up more options.
• 22:12
  And that's one of the things
• 22:13
  that I learned is that.
• 22:16
  Sometimes a hard deal is just
• 22:18
  some obstacles along the way,
• 22:20
  and you just got to try
• 22:21
  to overcome those obstacles to
• 22:23
  try to put something together.
• 22:26
  Yeah, Kirby being all motivational.
• 22:29
  What about for you?
• 22:30
  I think I saw Caleb tear
• 22:31
  up a lot.
• 22:32
  I was like, damn.
• 22:32
  Trust in the managers,
• 22:34
  trust in management.
• 22:35
  Like, definitely, like,
• 22:36
  trust like for real.
• 22:37
  Which was your favorite manager?
• 22:38
  Oh, damn it,
• 22:39
  I hate that question, man.
• 22:41
  I don't like having favorites.
• 22:42
  No, I think they all have
• 22:44
  their own type of strength.
• 22:47
  Definitely, you know,
• 22:48
  Alex, he's very good at telling
• 22:50
  me to keep digging and digging
• 22:51
  and digging until I have
• 22:52
  something and something for the
• 22:53
  approval.
• 22:54
  So, before I used to just
• 22:55
  give up on a customer,
• 22:56
  they didn't get an approval and
• 22:56
  be like, damn,
• 22:57
  like, I can have no way.
• 22:59
  But
• 23:00
  he would tell me to just
• 23:01
  keep digging until I can find
• 23:02
  another co-signer or somebody.
• 23:03
  There's somebody gonna find a way.
• 23:05
  There's somebody can find a way
• 23:06
  to go to the store and
• 23:07
  buy a six-pack of beer.
• 23:09
  The customer is going to find
• 23:10
  a way to either get some
• 23:11
  money down.
• 23:12
  Yeah, let's do it.
• 23:13
  It's just good.
• 23:14
  They're going to find
• 23:15
  a way to get money down
• 23:16
  or a co-signer,
• 23:17
  which it always works.
• 23:18
  Like, I can go to like
• 23:19
  six or seven different people,
• 23:20
  and then one of them is
• 23:20
  going to land,
• 23:21
  or one of them is going
• 23:21
  to hit.
• 23:22
  Arnold's strength is definitely
• 23:23
  closing.
• 23:24
  Like, he tells me,
• 23:24
  like, this is what they
• 23:26
  He definitely taught me how to really
• 23:29
  know before I go and present
• 23:31
  numbers and how to understand
• 23:32
  each number.
• 23:33
  And like, but he would get
• 23:34
  mad at me.
• 23:35
  Like, he would get on me.
• 23:36
  He'll tell me stuff.
• 23:37
  Yeah.
• 23:37
  Not bad stuff, right?
• 23:38
  Like, not like,
• 23:38
  you know, stuff that
• 23:39
  I've heard it.
• 23:40
  It's bad.
• 23:40
  I
• 23:41
  like that our management team,
• 23:42
  we sweat the small,
• 23:44
  we sweat the small stuff.
• 23:46
  Like, we definitely do look at
• 23:47
  every detail to make sure that
• 23:49
  we have the right structure to
• 23:50
  make it work because we really
• 23:51
  are going to try for every
• 23:53
  single customer.
• 23:53
  I want to give a quick
• 23:54
  shout out to the tower because
• 23:56
  they are honestly awesome people.
• 23:58
  No, I know the dead A**.
• 23:59
  It's like
• 24:00
  dead A**.
• 24:00
  Like, I'm going to
• 24:00
  be honest.
• 24:01
  Who's your favorite manager?
• 24:02
  I don't have a favorite,
• 24:03
  believe it or not.
• 24:04
  Wow.
• 24:04
  All right.
• 24:05
  So, look, let me tell you something.
• 24:07
  Kirby's kind of forced to say
• 24:09
  those type of things.
• 24:09
  No, I'm going to put this
• 24:11
  out right now.
• 24:12
  He was paid to do it.
• 24:12
  Kirby.
• 24:14
  What?
• 24:15
  He was paid to do that.
• 24:16
  No.
• 24:16
  Go ahead
• 24:16
  and do sponsorship.
• 24:17
  And he's trying to put a
• 24:18
  plug in there.
• 24:18
  It's like, hey,
• 24:19
  guys, real quick,
• 24:20
  quick restroom break.
• 24:21
  Guys, shout out to Tower.
• 24:23
  No, no.
• 24:23
  Shout out to Borkholder Construction.
• 24:26
  This is
• 24:26
  why I'm saying the bio.
• 24:27
  This is why I'm saying
• 24:28
  20% off yourself.
• 24:29
  So.
• 24:30
  I have gone to both for
• 24:32
  personal advice.
• 24:34
  Okay.
• 24:35
  I've also asked,
• 24:36
  there was this one time when
• 24:37
  I was barely starting here and
• 24:39
  I wanted to get better.
• 24:41
  I had a really huge drive
• 24:43
  to want to be a better
• 24:44
  person, like do better in my job.
• 24:46
  I felt like I sucked horribly.
• 24:47
  Adrian would say that I sucked.
• 24:49
  He's not lying.
• 24:50
  So
• 24:51
  I asked Arnold,
• 24:52
  like, like on a 101,
• 24:53
  like, this was late at night.
• 24:55
  And I was like,
• 24:55
  hey, Arnold, like.
• 24:59
  told me that you used to
• 25:00
  sell this many cars in a month.
• 25:02
  So
• 25:04
  no, this was here,
• 25:05
  like in the story.
• 25:06
  Okay,
• 25:08
  oh my god,
• 25:08
  dude, y'all are making this
• 25:09
  sound even worse.
• 25:10
  I don't even want to continue
• 25:11
  it because it's gonna sound even
• 25:12
  worse.
• 25:15
  Okay, you have to ask
• 25:16
  him.
• 25:16
  I asked him,
• 25:17
  like, Arnold, can you help me
• 25:19
  how to present numbers and how
• 25:21
  to close better?
• 25:22
  Okay.
• 25:23
  And he was like, okay.
• 25:25
  So.
• 25:26
  After the meetings,
• 25:28
  we'd go to the conference room
• 25:29
  and then
• 25:31
  look, we would go to we
• 25:32
  would go to the conference room
• 25:33
  and this is like,
• 25:34
  okay, this is how you present numbers.
• 25:36
  This is what you go over.
• 25:37
  And then this,
• 25:39
  these are the payments.
• 25:41
  Things mess around when it comes
• 25:43
  down to the payments.
• 25:44
  It's not just,
• 25:44
  oh, like, you know,
• 25:45
  just mess around with the
• 25:46
  numbers with the payment.
• 25:47
  That's it.
• 25:47
  Things come to into consideration.
• 25:50
  Terms, down payment,
• 25:52
  everything messes around with payment.
• 25:55
  And then a slow motion kiss.
• 25:58
  Why do
• 25:58
  you guys have any
• 25:59
  gifts like that?
• 26:00
  No, well, that's good.
• 26:01
  I'm glad.
• 26:02
  I'm glad that you were able
• 26:03
  because Kirby has come up to
• 26:04
  me, come up to Arnold.
• 26:05
  I mean, I think Jeff even
• 26:07
  trained you, and you've gotten a
• 26:08
  lot better.
• 26:09
  You've had really bad luck
• 26:10
  recently, but it has gotten a
• 26:12
  lot better.
• 26:13
  Now, one thing that I do
• 26:14
  want to point out,
• 26:15
  Caleb, I don't know if you
• 26:15
  know this because he likes to
• 26:16
  keep this secret.
• 26:17
  Kirby has gotten two managers fired.
• 26:21
  Oh, damn.
• 26:23
  Yes, he has.
• 26:24
  Yes, he has.
• 26:24
  Are you serious?
• 26:25
  Yeah.
• 26:27
  Nah, for real.
• 26:28
  Nah, it wasn't on purpose.
• 26:29
  I just had to fire two
• 26:30
  managers, and I did it because
• 26:31
  of Kirby.
• 26:32
  What happened?
• 26:33
  That's how much I care about Kirby.
• 26:34
  I don't think we can say.
• 26:36
  Can I say why?
• 26:38
  You just have you can only
• 26:39
  say, I don't want to say names.
• 26:40
  No, no, no names,
• 26:41
  but you can say the story.
• 26:42
  Yeah, like what happens?
• 26:43
  So
• 26:44
  one of them,
• 26:45
  I was so bummed out that
• 26:47
  I didn't hit my bonus.
• 26:48
  I was off by a half deal.
• 26:50
  Yeah.
• 26:50
  I was so off.
• 26:52
  I'm not gonna say what happened,
• 26:54
  but I was so off and
• 26:55
  I showed up late.
• 26:57
  And
• 26:58
  oh yeah, he can I
• 26:59
  said the other person that
• 27:01
  showed up late that day too.
• 27:02
  Oh yeah,
• 27:03
  you can say,
• 27:03
  yeah, as long as yeah,
• 27:04
  okay, you know?
• 27:05
  Yeah, it was Sam.
• 27:06
  I showed up,
• 27:06
  I showed up late because I
• 27:07
  was really bummed out.
• 27:08
  I was depressed.
• 27:09
  And I have no idea why
• 27:10
  Sam was late.
• 27:12
  That it was the first day
• 27:14
  of the month.
• 27:15
  And later on throughout the day,
• 27:17
  he's like, hey,
• 27:17
  can you go get lunch?
• 27:18
  And.
• 27:19
  He calls me,
• 27:20
  he's like, hey,
• 27:20
  it was nice to meet you.
• 27:21
  It was nice working with you.
• 27:23
  I was like,
• 27:23
  oh, really?
• 27:24
  He's like, yeah,
• 27:24
  I got fired.
• 27:24
  I was like,
• 27:25
  oh, damn.
• 27:25
  He's like, I was confused.
• 27:27
  And then Adrian's like,
• 27:28
  yeah, he got fired because,
• 27:29
  oh, no, Alex told me,
• 27:30
  he's like, he got fired because
• 27:31
  you and Sam were late.
• 27:33
  I was like, damn.
• 27:35
  What?
• 27:35
  Yeah.
• 27:36
  And he was,
• 27:37
  he was like,
• 27:38
  Sam and Kirby were in his team.
• 27:40
  Yeah.
• 27:42
  And then
• 27:43
  the other manager was,
• 27:44
  I was working this deal.
• 27:46
  He, he was, he
• 27:46
  was manager number one, R.I.P.
• 27:48
  All right.
• 27:48
  Next one.
• 27:49
  The other one,
• 27:50
  he was cool, dude.
• 27:51
  But the thing is,
• 27:51
  this is what happened.
• 27:52
  So we were trying to close
• 27:54
  this deal.
• 27:55
  It was a referral from a
• 27:56
  TikTok client that we got approved.
• 27:58
  You know, we were there for
• 28:00
  like six hours.
• 28:02
  I remember that there was more.
• 28:03
  It was like you were working.
• 28:05
  No, we were six hours in.
• 28:06
  Oh, yeah.
• 28:06
  We were six hours in.
• 28:08
  Didn't you even talk to that customer?
• 28:09
  No, I didn't,
• 28:10
  but he did.
• 28:11
  We were six hours in into
• 28:12
  this deal.
• 28:13
  And then can I say the
• 28:15
  previous manager that was also
• 28:16
  here or not?
• 28:18
  Did that previous manager get hired?
• 28:21
  Did he?
• 28:22
  I mean, he was used cars.
• 28:26
  Oh, yeah.
• 28:27
  Can I say that?
• 28:27
  Yeah,
• 28:28
  no names that are no longer.
• 28:29
  Okay, okay, fine.
• 28:30
  No names
• 28:30
  that are
• 28:30
  no longer.
• 28:31
  So the previous used car manager
• 28:32
  was like, hey,
• 28:33
  do you need help?
• 28:34
  And that manager was like,
• 28:35
  no, no, no,
• 28:36
  no, I'm good.
• 28:37
  I got this.
• 28:37
  I could do this.
• 28:38
  He was like,
• 28:39
  really, I got this.
• 28:40
  I don't need any help.
• 28:42
  I got this.
• 28:43
  So he's like,
• 28:45
  man, he's like,
• 28:45
  I keep like,
• 28:46
  you know.
• 28:47
  Little obstacles here and there.
• 28:49
  That previous used car manager
• 28:51
  was like, I'll help you out.
• 28:52
  He's like, no,
• 28:52
  no, no.
• 28:53
  So then we're just there waiting
• 28:55
  for an approval.
• 28:57
  And he's like,
• 28:58
  I'll be right back.
• 28:59
  I gotta go get some extra
• 29:01
  clothes or something.
• 29:03
  He leaves, bro.
• 29:04
  And my customers are just there.
• 29:06
  And I'm like,
• 29:07
  yeah, so what's up with the
• 29:09
  approval?
• 29:10
  That's what I asked the used
• 29:10
  car manager.
• 29:11
  He's like, I don't know.
• 29:13
  Your manager
• 29:14
  doesn't want any help.
• 29:16
  And then I call him,
• 29:17
  he's not answering,
• 29:19
  and then I'm just there.
• 29:20
  I'm like, hey,
• 29:21
  yeah, like, can you just help
• 29:22
  me out and stuff?
• 29:22
  How did you find out about it?
• 29:25
  What?
• 29:25
  That he got fired.
• 29:26
  Oh, I didn't know until the
• 29:27
  next day.
• 29:30
  Was this recent?
• 29:31
  No, dude, this is like a
• 29:32
  few months back.
• 29:33
  Probably what?
• 29:34
  Like in January,
• 29:35
  March, April.
• 29:36
  And I was like
• 29:36
  around May.
• 29:37
  We were in NADA.
• 29:38
  Yeah, we were.
• 29:39
  Yeah, we have footage of it,
• 29:40
  me firing someone over the phone.
• 29:43
  You serious,
• 29:44
  yeah, there's some footage out there.
• 29:47
  See, that's how much I care
• 29:48
  about Kirby that I want him
• 29:50
  to be around the best of
• 29:52
  the best.
• 29:53
  And if they're not paying
• 29:54
  attention to him,
• 29:55
  I don't know why
• 29:55
  they're not going to be here
• 29:56
  for a long time.
• 29:57
  I take care of my salespeople
• 29:59
  more than I take care of
• 30:00
  my manager.
• 30:00
  So if you want to be
• 30:01
  my manager,
• 30:02
  You can be very careful.
• 30:04
  Yeah, that's why I don't want
• 30:05
  to move up to management.
• 30:06
  Yeah, screw that.
• 30:07
  I'm good.
• 30:08
  Kirby's been wanting not wanting
• 30:10
  to go into management forever.
• 30:12
  But that's good.
• 30:13
  I mean, that's not a problem.
• 30:14
  That's why, like I said,
• 30:15
  I think Kirby's had a great
• 30:17
  following online.
• 30:18
  People come look for him now
• 30:20
  and everything.
• 30:20
  And I think Kirby's got a
• 30:21
  bright future for whatever he
• 30:22
  wants to do.
• 30:23
  I did promise him in
• 30:25
  the last podcast,
• 30:26
  but you weren't here.
• 30:27
  Oh, damn.
• 30:28
  Yeah, so just so everyone knows,
• 30:31
  eventually, Stellantis is
• 30:32
  bringing the SRT brand back.
• 30:34
  Right, so you back in the
• 30:36
  day, what used to happen is
• 30:37
  that you had your SRT Dodge
• 30:42
  Challenger, SRT Charger.
• 30:43
  They weren't called Dodges,
• 30:44
  they were SRT.
• 30:45
  That was the brand.
• 30:46
  And you had the Viper,
• 30:47
  the charger.
• 30:48
  So, what was the logo?
• 30:49
  SRT.
• 30:50
  Yeah,
• 30:51
  it did not have a Dodge
• 30:53
  badge anywhere.
• 30:55
  It was just straight up SRT.
• 30:57
  It was like its own line.
• 30:58
  So the SRT.
• 30:59
  Yeah, so
• 30:59
  it's like Dodge,
• 31:00
  Chrysler, Ram.
• 31:01
  And SRT.
• 31:02
  So they're bringing that back in
• 31:03
  late 2027.
• 31:04
  Wow.
• 31:05
  So back in the day,
• 31:06
  they used to have an SRT
• 31:07
  specialist ambassador and everything.
• 31:09
  Kirby's going to be that guy.
• 31:10
  So, you know,
• 31:11
  he's going to have his own SRT.
• 31:13
  He's going to be the only
• 31:14
  one certified with SRT.
• 31:15
  He's going to be the only
• 31:15
  one allowed to sell SRT.
• 31:17
  He's going to be,
• 31:18
  that's the SRT.
• 31:19
  No.
• 31:21
  Heck yeah.
• 31:22
  And when that happens,
• 31:22
  I'll give him an official
• 31:23
  office, not a cubicle.
• 31:26
  Then we have one life.
• 31:28
  We need an office, though.
• 31:29
  We don't have an office.
• 31:29
  Yeah,
• 31:30
  he'll fire someone.
• 31:31
  Yeah,
• 31:33
  I'll get the little playground
• 31:34
  that we have over there.
• 31:36
  They can't one over there next
• 31:37
  to finance.
• 31:38
  That one's open.
• 31:40
  Hey, yeah.
• 31:41
  Tint the windows, tinted.
• 31:43
  If I have to,
• 31:43
  I'll get Hector out of there
• 31:45
  and I'll put you in there.
• 31:46
  Here we go.
• 31:46
  Put Hector
• 31:47
  in a cubicle for finance, bro.
• 31:50
  That would be crazy.
• 31:52
  Get Raul out of there.
• 31:53
  Okay, so I do have some.
• 31:55
  These questions are.
• 31:57
  Basically, what is like
• 31:58
  dealership life questions?
• 32:00
  So, I need I want they're
• 32:01
  gonna be a little bit rapid
• 32:02
  fire and I need you guys
• 32:03
  to answer them honestly.
• 32:05
  Okay, so question number one:
• 32:07
  Who is the biggest drama queen
• 32:09
  at the dealership?
• 32:11
  Oh my god,
• 32:12
  Caleb, go first.
• 32:13
  I know the answer.
• 32:14
  Yeah, say it who yeah,
• 32:15
  if they're
• 32:16
  employed here, you guys can talk
• 32:17
  smack.
• 32:17
  Yeah.
• 32:18
  Like, I don't have the.
• 32:19
  I'm only getting
• 32:20
  in trouble.
• 32:20
  No, I won't get in trouble.
• 32:22
  Bro, I would.
• 32:26
  Kirby?
• 32:27
  Bro, I would, dude.
• 32:28
  Okay.
• 32:28
  I'm sorry.
• 32:31
  Why do you think?
• 32:31
  There's some explanation.
• 32:32
  Dude, I rage bait the crap
• 32:33
  out of him, dude.
• 32:34
  And does
• 32:35
  it work?
• 32:35
  Yes.
• 32:36
  But I
• 32:36
  don't even try to
• 32:37
  rage bait him.
• 32:37
  Like, I don't even try.
• 32:39
  He just gets mad.
• 32:40
  Like, he'll.
• 32:41
  He will literally go sit next
• 32:42
  to me
• 32:42
  like when the Chrysler van,
• 32:44
  when the Pacifica was inside,
• 32:45
  dude, I would sit there and
• 32:46
  he'll go sit in back of me.
• 32:47
  And then
• 32:47
  he'd get mad at me for
• 32:48
  being annoying.
• 32:49
  I'm like, why are you getting
• 32:50
  mad at a 24-year-old dude?
• 32:51
  You're like 40.
• 32:52
  You're 24?
• 32:54
  Yeah.
• 32:54
  Damn.
• 32:55
  Yeah, we were.
• 32:56
  I was there like in the tower.
• 32:58
  And sorry, we were there like
• 33:00
  where the Pacifica was.
• 33:01
  And he's all like,
• 33:02
  no, I'm not getting mad.
• 33:03
  And then he's all like,
• 33:04
  but if I do have to
• 33:05
  throw hands, I will throw hands.
• 33:06
  I'm like,
• 33:06
  why are you getting mad, bro?
• 33:08
  Like, chill out.
• 33:08
  And he's like,
• 33:09
  I'm not mad.
• 33:10
  And he just walks off.
• 33:13
  So who is it for you?
• 33:14
  Who is it for you?
• 33:15
  Hold up, let me.
• 33:16
  I want to find the photo
• 33:17
  real quick.
• 33:17
  Just because it's funny,
• 33:19
  it's funny.
• 33:19
  Drama queen.
• 33:20
  Can I can I can I
• 33:21
  show this?
• 33:21
  Like he got
• 33:22
  mad about an emoji.
• 33:29
  He gets
• 33:29
  mad about that.
• 33:31
  He's like, Y'all keep
• 33:32
  sending your
• 33:32
  stupid pictures
• 33:33
  in the chat.
• 33:34
  I'm tired
• 33:35
  of it.
• 33:35
  You guys think you're funny and
• 33:36
  nobody's laughing.
• 33:37
  I was like,
• 33:37
  bro, everybody's laughing.
• 33:39
  You guys are picking on him.
• 33:41
  Oh my god.
• 33:41
  Okay.
• 33:42
  Next question: Who spends the
• 33:44
  most time pretending to work?
• 33:47
  Kirby?
• 33:49
  Who's honestly, yeah.
• 33:51
  Wait, you're saying me?
• 33:52
  No, no, no,
• 33:53
  you go.
• 33:55
  Who spends the most
• 33:56
  time at the dealership
• 33:57
  pretending to work?
• 33:59
  You know exactly who.
• 34:00
  Okay, I'm gonna be honest with Sam.
• 34:05
  Caleb?
• 34:06
  Sam.
• 34:07
  Really?
• 34:08
  Who would you say?
• 34:10
  Wow.
• 34:11
  You're probably gonna say manager.
• 34:12
  I think Sam,
• 34:13
  you know.
• 34:13
  Yeah, well, why are you surprised?
• 34:15
  When he's
• 34:16
  working, he works.
• 34:17
  Yeah, he works.
• 34:18
  When he's
• 34:18
  not, like, he's on the phone.
• 34:20
  He's on the phone and he's
• 34:21
  all like he's doing voice messages.
• 34:29
  I wish we could talk
• 34:30
  about it.
• 34:31
  We can't say,
• 34:32
  we can't say.
• 34:32
  But who would you say?
• 34:34
  You're probably going to say a
• 34:35
  manager.
• 34:35
  Arnold, 100%.
• 34:36
  Oh, my God,
• 34:37
  of course.
• 34:37
  Oh, yeah.
• 34:37
  Arnold, yeah.
• 34:39
  I can't
• 34:39
  feel like, hey,
• 34:40
  like, like, hey,
• 34:41
  the customer is going to leave.
• 34:42
  He's like, okay,
• 34:43
  tell me to go.
• 34:45
  You don't want to talk to
• 34:45
  him now.
• 34:45
  He's like,
• 34:46
  no, just
• 34:46
  let him.
• 34:46
  Just let him.
• 34:47
  There you go.
• 34:48
  And then the customer doesn't leave.
• 34:49
  Yeah.
• 34:50
  All righty, guys,
• 34:51
  next question: Who in the
• 34:52
  dealership takes the longest to
• 34:54
  close the deal?
• 34:56
  I would say myself, dude.
• 34:58
  Honestly, you hold the record.
• 34:59
  Yeah, I think
• 35:00
  I could.
• 35:01
  No, no, no, no.
• 35:02
  I think that's something.
• 35:03
  I think it's Kirby.
• 35:04
  I think it's something we can
• 35:05
  all say that we all have
• 35:07
  had at some point.
• 35:08
  Yeah, you know what?
• 35:09
  It's both
• 35:09
  of you guys.
• 35:09
  Both of you guys.
• 35:10
  Cause remember that time that
• 35:12
  that customer, you stayed with
• 35:13
  him until like 11 p.m.
• 35:15
  And he still walked out on you?
• 35:17
  I was going to say which one?
• 35:18
  Because I've had that so happen
• 35:19
  so many times.
• 35:20
  I'm going to say my answer
• 35:22
  is going to be Kirby.
• 35:23
  What customer was I'll
• 35:25
  be there with you, man.
• 35:25
  He was
• 35:26
  a TikTok one.
• 35:26
  Like, Adrian even talked to him,
• 35:28
  and we just he was just
• 35:29
  like, no.
• 35:30
  Yeah, but those TikTok leads
• 35:31
  take forever to close.
• 35:32
  True.
• 35:33
  And then, but you're a guy
• 35:34
  on the other hand.
• 35:35
  Yeah, no, I've always wanted to
• 35:36
  sell a car,
• 35:37
  but I had a point where
• 35:39
  I was like,
• 35:40
  I don't even care if I
• 35:40
  sell that anymore.
• 35:41
  I don't want to sell it.
• 35:42
  Yeah, I just have,
• 35:43
  there's one thing that I learned
• 35:44
  in the military,
• 35:45
  and it's about patience.
• 35:47
  I think that's what helped me
• 35:48
  on this deal because I never
• 35:50
  had a patience thing.
• 35:51
  I think everybody lost patience
• 35:52
  with that customer.
• 35:53
  Yeah, but
• 35:53
  I still kept like I was
• 35:54
  just waiting and waiting and waiting.
• 35:55
  I was like,
• 35:56
  what were you telling the
• 35:57
  customer when we were going to close?
• 35:58
  Like, you have 30 minutes.
• 35:59
  He's like, I'm not going to
• 36:00
  say extra or something.
• 36:02
  What?
• 36:03
  You were sending a message.
• 36:06
  No, no, no,
• 36:06
  no, no, not like that.
• 36:07
  It wasn't like that.
• 36:08
  He's like, and that's how he
• 36:10
  gets the managers fired.
• 36:11
  No, no, no.
• 36:13
  What happened?
• 36:13
  What happened?
• 36:14
  The thing is,
• 36:14
  when he was like,
• 36:16
  oh, it's because I'm here at dinner.
• 36:18
  Oh, he had left.
• 36:20
  He went to go.
• 36:21
  So he
• 36:21
  left mid-deal The guy was like,
• 36:22
  No, no, no,
• 36:23
  I'm not going to take it.
• 36:24
  He leaves, go eats dinner.
• 36:25
  I'm hungry.
• 36:26
  I missed
• 36:26
  out on my lunch.
• 36:27
  I told him I'm going to
• 36:28
  miss my lunch to work your dealership.
• 36:29
  Yeah, he can't even eat.
• 36:30
  And he
• 36:31
  would sent me
• 36:31
  a picture of him eating food.
• 36:32
  I'm like, okay.
• 36:33
  And then he started saying,
• 36:34
  you know what?
• 36:34
  I might take the truck.
• 36:35
  I'm like, all right, bro.
• 36:36
  You want you left mid-deal when
• 36:38
  I had everything ready for you
• 36:39
  and you wanted to go eat
• 36:40
  and send me a picture of
• 36:41
  you eating as an insult.
• 36:42
  I was like, man.
• 36:44
  And I was like,
• 36:44
  all right, we had 30 minutes
• 36:45
  till we closed.
• 36:46
  I was like,
• 36:46
  all right, you got 30 minutes
• 36:47
  to make it back in.
• 36:48
  And he's like,
• 36:49
  just wait, just wait.
• 36:49
  I'm like, dude,
• 36:50
  literally at 30 minutes,
• 36:51
  bro, we're going to close.
• 36:52
  Everybody's already closing.
• 36:53
  Yeah.
• 36:53
  And we had no customers left.
• 36:54
  Like, everybody was already
• 36:55
  ready to leave.
• 36:55
  I'm like, come in.
• 36:57
  I
• 36:57
  get in my car.
• 36:58
  I'm driving out.
• 36:59
  I'm about to leave.
• 37:00
  And he gets here.
• 37:01
  Damn.
• 37:02
  Like, I turn off my
• 37:03
  car and I use my Z
• 37:05
  that day.
• 37:05
  Yeah.
• 37:06
  So it's hard to turn it
• 37:07
  back on after you turn it off.
• 37:08
  That's a Z.
• 37:09
  My 350Z.
• 37:10
  You have a 350Z?
• 37:12
  I never seen it.
• 37:13
  Yeah, it's there.
• 37:13
  It's a great one.
• 37:14
  I have that.
• 37:14
  I brought my other Nissan today,
• 37:16
  but I turned it off and
• 37:18
  like turning it on is such
• 37:19
  an issue because the starter is
• 37:20
  like old.
• 37:20
  It's already old on it.
• 37:21
  It's the only thing I got
• 37:22
  to replace.
• 37:23
  But I'm like,
• 37:24
  I'm going to turn it off
• 37:24
  because I'm going to take the chance.
• 37:25
  I'm going to
• 37:25
  work a deal again.
• 37:27
  You're going to sell it.
• 37:28
  Yeah, he comes in,
• 37:29
  looks at it.
• 37:29
  He's like, okay,
• 37:30
  I'll be back tomorrow.
• 37:31
  I'm like,
• 37:34
  those are the struggles sometimes.
• 37:36
  You know, we spend 12,
• 37:37
  13, 14 hours a day here,
• 37:39
  sometimes 15 hours at a dealership.
• 37:41
  So sometimes, you know.
• 37:43
  It can get frustrating at times.
• 37:45
  Definitely.
• 37:46
  But at the end of the
• 37:46
  day, it's all worth it whenever,
• 37:49
  like, his, and I'm gonna go
• 37:50
  back to his customer.
• 37:51
  His customer was so grateful.
• 37:53
  Like, they were so nice.
• 37:55
  They were, I mean,
• 37:55
  everything was good.
• 37:56
  Like, we're willing to put in
• 37:57
  the work.
• 37:58
  Just don't treat the salespeople
• 38:00
  like crap.
• 38:00
  Yeah, so.
• 38:01
  You know, they have no option.
• 38:03
  And like my girl,
• 38:04
  my girl called me before I left.
• 38:06
  She was like,
• 38:06
  hey, I'm already making dinner.
• 38:08
  And the customer was there.
• 38:09
  And he's like,
• 38:11
  He was like,
• 38:11
  oh, so you're going to leave?
• 38:12
  I'm like, no,
• 38:12
  no, like, I'll tell my girl
• 38:13
  to wait or whatever.
• 38:14
  It's cool.
• 38:14
  Like, I'll wait here.
• 38:15
  And he's like,
• 38:16
  no, I'm going to leave.
• 38:16
  Call, come back tomorrow.
• 38:17
  So I'm over there in the
• 38:18
  front trying to start my car.
• 38:21
  It's a manual,
• 38:22
  so I have to press the
• 38:22
  clutch, but I'm like there
• 38:23
  pressing the gas to get it going.
• 38:26
  I'm like, thank God it started again.
• 38:30
  Who's more likely to forget to
• 38:32
  follow up with the customer?
• 38:34
  Oh, do both of you guys.
• 38:35
  Yeah, me.
• 38:37
  I have examples
• 38:37
  today of you guys not following
• 38:39
  up with customers.
• 38:40
  Yeah, me not
• 38:40
  following up costing me a deal,
• 38:42
  literally.
• 38:42
  Yeah.
• 38:42
  This month.
• 38:43
  Yeah, last month.
• 38:44
  Yeah, with you.
• 38:45
  Who's most likely to become a
• 38:48
  general manager off of the sales team?
• 38:50
  No, it has to be somebody like
• 38:53
  somebody that's like very
• 38:56
  professional, but also like
• 38:57
  knows all the different types of
• 38:59
  people, like how to communicate.
• 39:02
  It would definitely be.
• 39:03
  I see Victor.
• 39:05
  Victor, he'd be good.
• 39:07
  I see.
• 39:08
  Yeah, he's yeah.
• 39:08
  Like, he'd be the guy like
• 39:09
  with a cigar in his desk
• 39:10
  and like
• 39:11
  bring me mad.
• 39:12
  Yeah, because
• 39:12
  Victor kind of just
• 39:13
  like understands everybody.
• 39:14
  He's just a chill dude.
• 39:15
  Yeah, he really
• 39:16
  doesn't like get any issues or
• 39:17
  nothing.
• 39:17
  Like every time I talk to
• 39:18
  him, he'll either call me out
• 39:19
  or like.
• 39:20
  You know, tell me something to do.
• 39:21
  He'll give me some great advice.
• 39:22
  When I do something wrong,
• 39:23
  he's like, Don't do that.
• 39:24
  He'll call you out.
• 39:25
  Yeah.
• 39:26
  I liked
• 39:26
  Who is most likely to spend
• 39:29
  their entire commission check in
• 39:31
  one weekend?
• 39:32
  Caleb.
• 39:33
  Yeah.
• 39:33
  Kirby on Pokemon cards.
• 39:35
  No, I know.
• 39:36
  Kirby's a little bit smarter
• 39:37
  with money.
• 39:37
  Caleb doesn't care.
• 39:38
  Dude, me and my.
• 39:39
  I get my biggest mistake
• 39:41
  was getting my girl in Pokemon.
• 39:42
  Wow, dude, we were going every
• 39:43
  day after work.
• 39:44
  No way, yeah.
• 39:45
  He was spending like $700 on
• 39:47
  one day.
• 39:47
  I would send him pictures
• 39:48
  of like me and my girl
• 39:49
  getting stuff, and it was like
• 39:50
  a whole table full of Pokemon stuff.
• 39:51
  Oh my god, yeah.
• 39:53
  Who is most likely to get
• 39:56
  caught sleeping at work?
• 39:58
  Raul!
• 40:00
  You, you won't
• 40:01
  even either.
• 40:02
  We caught him twice.
• 40:03
  Oh, for real.
• 40:04
  We have pictures.
• 40:05
  Raul said Raul came up to
• 40:06
  me and he said that that
• 40:07
  was AI.
• 40:08
  Nah,
• 40:08
  nah, dude, he's
• 40:10
  just mad
• 40:10
  that we
• 40:10
  got him.
• 40:12
  He doesn't take accountability.
• 40:13
  He's like,
• 40:15
  boss, before you see that
• 40:15
  picture, by the way,
• 40:16
  I hadn't seen the picture yet.
• 40:17
  They're like, that picture,
• 40:18
  boss, before you see that
• 40:19
  picture, it's AI.
• 40:20
  Yeah, is most likely to go
• 40:22
  viral on TikTok?
• 40:24
  Honestly, Sam.
• 40:26
  Sam.
• 40:27
  Sam.
• 40:27
  Sam.
• 40:28
  Yeah, Sam's comments.
• 40:29
  Dude, Sam is like,
• 40:31
  he'll do a video and he'll
• 40:32
  just go viral.
• 40:33
  But I think you guys,
• 40:34
  I think both of you guys
• 40:35
  are also capable of going viral
• 40:37
  for sure.
• 40:38
  It just takes one video to
• 40:39
  take off.
• 40:40
  It's really interesting.
• 40:42
  I really still need to figure
• 40:43
  out that whole thing because
• 40:46
  I'll get thousands of views in
• 40:47
  a video.
• 40:48
  And I don't even have that
• 40:48
  many followers.
• 40:49
  Dude, I
• 40:50
  was getting, so for a
• 40:51
  little bit, like I was making
• 40:52
  these weird videos.
• 40:52
  My girl get mad at me
• 40:53
  when I do it.
• 40:54
  I was making like videos of
• 40:55
  just me walking.
• 40:56
  And like I would put like
• 40:57
  a just like a word saying
• 40:59
  like a motivational saying and
• 41:00
  just be like me walking slow motion.
• 41:02
  Dude, they were getting like
• 41:03
  10,000 views, 20,000 views.
• 41:05
  And it was just the same
• 41:05
  video every day I
• 41:06
  would post at the same time
• 41:07
  of me walking.
• 41:08
  Caleb, And the last question I
• 41:09
  have that's rapid fire: who's
• 41:11
  more likely to quit the car
• 41:13
  business first?
• 41:15
  Well, most of them already left,
• 41:17
  but I already knew.
• 41:18
  I guess, like,
• 41:19
  in the current
• 41:20
  car business for fun.
• 41:21
  Yeah, honestly, I love this
• 41:22
  stuff, man.
• 41:23
  It's fun.
• 41:24
  Kirby will not.
• 41:25
  There's no way.
• 41:26
  I love my product.
• 41:27
  I love what I do.
• 41:28
  I love communicating with people.
• 41:30
  You know, it's fun.
• 41:31
  I love interacting too with even
• 41:33
  the social media team.
• 41:34
  I love doing what
• 41:35
  I do.
• 41:35
  There's been times where I've
• 41:36
  been offered like money to quit,
• 41:38
  like at other jobs on the
• 41:39
  official, but not.
• 41:40
  I got offered some jobs with
• 41:41
  some other dealers.
• 41:42
  I won't leave.
• 41:43
  I wouldn't sell out.
• 41:44
  I can't.
• 41:45
  I just like it here too
• 41:46
  much, man.
• 41:46
  Honestly,
• 41:48
  I'm not going to say names.
• 41:49
  You're probably watching,
• 41:50
  but I'm not going to go
• 41:51
  work over that, bro.
• 41:54
  I'm good here, dude.
• 41:55
  This is my answer.
• 41:56
  This is my official.
• 41:57
  Yeah, because the
• 41:57
  last time I did
• 41:58
  that, it did not play out
• 41:59
  well again.
• 42:00
  I'm like, no,
• 42:01
  I'm good.
• 42:01
  So like, I'm going to stay
• 42:03
  where I'm at right now because
• 42:04
  I'm good here.
• 42:06
  Stability is important.
• 42:07
  It is.
• 42:07
  And something, the car business,
• 42:09
  no matter if you're here,
• 42:10
  there, wherever, it's going to
• 42:11
  be ups and downs, right?
• 42:13
  It's just where you're most
• 42:14
  comfortable at working at.
• 42:15
  At the end of the day,
• 42:16
  if you feel comfortable working
• 42:17
  at that place,
• 42:18
  I mean, why not?
• 42:19
  And if you don't,
• 42:20
  then leave.
• 42:21
  Yeah.
• 42:22
  You know?
• 42:23
  You know, we had we've had
• 42:24
  a lot of guys that they
• 42:25
  come in here,
• 42:26
  and no matter what,
• 42:27
  it's always everything sucks,
• 42:29
  everything is bad,
• 42:30
  everything is negative.
• 42:31
  And then they go to the
• 42:32
  next dealership, they lost their
• 42:33
  one, two, same thing.
• 42:34
  So then they hop around in
• 42:36
  a whole year,
• 42:37
  they'll be at five different
• 42:38
  dealerships.
• 42:38
  At some point,
• 42:39
  those people have to look at
• 42:40
  themselves and say,
• 42:41
  hey, maybe it's not the
• 42:41
  dealership, maybe it's you.
• 42:43
  Maybe you suck.
• 42:44
  100%
• 42:45
  slow and it's going to pick up.
• 42:47
  To answer that question,
• 42:47
  I would say it would be
• 42:50
  I'm not saying any,
• 42:51
  like anybody.
• 42:52
  Like, I'm not going to give
• 42:53
  a definitive answer,
• 42:54
  but it would be like somebody
• 42:55
  that's new and never worked in
• 42:57
  the automotive industry where
• 42:59
  they're not used to the schedule.
• 43:01
  They're not used to having some
• 43:03
  bad months.
• 43:04
  Cause, again, there are some
• 43:05
  great months, there are some bad
• 43:06
  months, and there's some mid-months.
• 43:08
  But sometimes some people are so
• 43:09
  used to considering consistency.
• 43:12
  And I'll be,
• 43:13
  you know,
• 43:13
  I'll put a name like,
• 43:14
  I'll say it's like my brother,
• 43:15
  you know?
• 43:16
  But your brother's done it for
• 43:18
  a long time.
• 43:18
  But
• 43:18
  this was weird because your
• 43:19
  brother made
• 43:19
  like a lot of money.
• 43:21
  Your brother was like the number
• 43:22
  one salesperson.
• 43:23
  Yeah, but
• 43:23
  that's the thing with him.
• 43:24
  Like, he'll
• 43:25
  make a lot of money
• 43:26
  and then he'll put the money
• 43:27
  away and then he'll take some
• 43:28
  time off.
• 43:29
  And then he'll come back all
• 43:30
  of a sudden and make like
• 43:30
  the store a lot of money.
• 43:31
  He'll make himself a lot of money.
• 43:33
  But the answer is leaving the
• 43:34
  automotive industry.
• 43:36
  He did.
• 43:36
  He left.
• 43:37
  He left.
• 43:37
  He went to the oil rigs
• 43:38
  No, yeah.
• 43:38
  But I know
• 43:39
  that my brother's always been
• 43:40
  good at making money for some reason.
• 43:42
  Yeah.
• 43:42
  Like a lot of money at
• 43:44
  a short period of time.
• 43:45
  And then he'll go and like disappear.
• 43:46
  No, yeah, but that's
• 43:47
  what I mean.
• 43:48
  He was at Ford,
• 43:49
  then he left the oil rigs,
• 43:50
  and then he went back to
• 43:51
  the bank.
• 43:51
  When he was at Ford,
• 43:52
  dude, he
• 43:52
  was making money, bro.
• 43:53
  Like, that guy was making money.
• 43:54
  I like he
• 43:55
  would, he would tell
• 43:55
  me like he would tell me,
• 43:56
  like, you want me to give
• 43:57
  you a commission check for
• 43:58
  my money?
• 43:59
  I'm like, yeah, sure.
• 44:00
  And he would
• 44:01
  help me
• 44:01
  out, bro, sometimes.
• 44:02
  I was like, damn.
• 44:03
  And then when
• 44:03
  we're in the oil
• 44:04
  field, he would make money somehow.
• 44:05
  Like, he'd be
• 44:06
  making like triple as much as
• 44:07
  I am.
• 44:07
  He'd be in his truck all
• 44:08
  the time.
• 44:09
  And I'd
• 44:10
  be out there like swinging hammers.
• 44:11
  Like, swinging hammers.
• 44:13
  Yeah.
• 44:13
  Wow.
• 44:14
  Well, I think that's all the
• 44:15
  questions I have.
• 44:16
  How So,
• 44:17
  Kirby, any last
• 44:20
  comments for people that don't
• 44:21
  know you want to buy cars
• 44:23
  from you or anything?
• 44:26
  Here we go.
• 44:32
  That's my statement.
• 44:34
  I love that.
• 44:35
  There's no such thing as bad content.
• 44:36
  Bad content is
• 44:37
  no content.
• 44:38
  Yep.
• 44:38
  That's very true.
• 44:39
  That's right.
• 44:40
  Alrighty, guys.
• 44:41
  But there is,
• 44:41
  but to my ad,
• 44:42
  but there is,
• 44:43
  you just gotta be careful sometimes.
• 44:45
  And the thing is,
• 44:46
  is that we gotta put good
• 44:47
  content out, we gotta put fun
• 44:48
  content, we gotta put
• 44:49
  educational content.
• 44:50
  And yeah, we'll screw around and
• 44:52
  we're not gonna be uptight about it.
• 44:54
  But we gotta understand in the
• 44:55
  automotive industry, we're all
• 44:56
  together.
• 44:57
  And then at six in the
• 44:58
  morning, I'll get a call from
• 44:59
  an owner and be like,
• 45:01
  Adrian, I know it's not you,
• 45:02
  but it's one of your boys.
• 45:03
  And I'm like,
• 45:03
  you don't have to say who
• 45:04
  it is.
• 45:04
  It's probably Caleb, right?
• 45:06
  Do you actually get calls though?
• 45:07
  Yes, all the time.
• 45:09
  I only tell you to remove
• 45:10
  stuff when I get calls.
• 45:11
  But like, who called?
• 45:12
  The owner
• 45:13
  of the company called?
• 45:14
  Yes.
• 45:15
  Whatever happened to that car
• 45:17
  wash video.
• 45:17
  Oh, we're going to do it.
• 45:19
  Really?
• 45:19
  Oh, yeah.
• 45:20
  Okay.
• 45:21
  How is that?
• 45:22
  Content ideas.
• 45:23
  What do you think?
• 45:24
  What would be a new video
• 45:26
  that we can do that pushes
• 45:27
  the envelope but doesn't cross
• 45:28
  the line?
• 45:29
  The car
• 45:29
  wash for sure.
• 45:30
  Water balloon fight.
• 45:32
  I still think that one will
• 45:33
  still cross the line.
• 45:34
  Why?
• 45:35
  He's just washing
• 45:35
  a car.
• 45:36
  He's going above and beyond for
• 45:37
  his customers.
• 45:38
  But
• 45:39
  I don't want to give it
• 45:40
  a sneak peek.
• 45:41
  All right, so
• 45:42
  now we're signing off.
• 45:43
  All right, we're done, guys.
• 45:44
  So
• 45:45
  this was the first.
• 45:46
  Quadruple.
• 45:47
  This was the first.
• 45:48
  How would you say four people
• 45:50
  at once?
• 45:51
  Quad squad squad.
• 45:53
  Squad.
• 45:54
  Squad.
• 45:56
  This is the first time we're
• 45:57
  trying out the four people
• 45:58
  podcast to see how it comes out.
• 46:00
  So we're signing off, guys.
• 46:01
  Thank you very much.
• 46:02
  Thank you
• 46:02
  for watching the Smoke Break podcast.
• 46:03
  We'll see you guys in the
• 46:04
  next one.
• 46:04
  Put in the comments below who
• 46:06
  do you want to see sitting
• 46:07
  in this chair next?
• 46:08
  And don't forget to like and
• 46:09
  subscribe, guys.
• 46:09
  Thank you.