Latest / Keys To The Shop : Equipping Coffee Shop Leaders
208 : Building a Company that Cares w/ Kyra Kennedy of Baratza
One of the most unique things about Baratza, a legendary 20 year old home grinder company, is that people are not just loyal to them, but that those same people go out of their way to advocate for and recommend the brand to anyone who will listen. That does not happen by accident, it is cultivated and grown over time with am inset that sets out to care for and to be an advocate for the customer.
Today I am absolutely thrilled to present a conversation with the Co-Founder of Baratza, Kyra Kennedy!
You might say a concern for the well being of others has always been a core value of Kyra's…
The skinny
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