Latest / The Business RoundUp with Melissa Bill
Scaling an HVAC Company & Building Customer Trust: Insights from Ross Palfrey of Harry’s Home Comfort
In this episode, Ross Palfrey, CEO and Owner of Harry’s Home Comfort, shares the story behind launching and growing a business dedicated to helping homeowners stay comfortable year-round.
Ross discusses the early challenges of building the company, the pivotal moments that signaled real growth, and how the HVAC industry has evolved in recent years. From rising demand for energy-efficient systems and smart home technology to the misconceptions many homeowners still have about HVAC maintenance, Ross offers practical insight into what today’s customers really need.
He also explains:
How Harry’s…
The skinny
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