Latest / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Bakery Cut Delivery Delays in Half
In this episode of The Operations Podcast, Lucas and Luna explore how a regional bakery chain, Bakehouse Collective, reduced delivery delays from 23 percent to 11 percent in six months. They break down the root cause analysis that revealed the real culprit wasn't traffic or weather, but poor order batching and a static delivery schedule. The conversation covers how the company implemented dynamic routing, cross-trained drivers, and changed its loading process — all without buying new trucks. They also discuss the broader lesson: sometimes the biggest wins come from rethinking the…
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