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CAR TALK · One on One With a Professional

• 0:00
  Speaker 1: Attos Hi, Brad Dune. Just how you doing today? Good
• 0:02
  Speaker 1: morning Tom, I'm doing great. Good morning friends out there. Yeah,
• 0:05
  Speaker 1: we had a little bit of sunshine. I bet we
• 0:07
  Speaker 1: have some more later. We got some liquid sunshine in between. Yeah.
• 0:10
  Speaker 2: Oh, it's great to have those showers in August and
• 0:13
  Speaker 2: it's very rare.
• 0:14
  Speaker 1: Thankful for that.
• 0:16
  Speaker 2: Yeah, it's good. I'm keeping a little green a little
• 0:19
  Speaker 2: longer here for us as we head into fall. The
• 0:21
  Speaker 2: first day of school today, we're Bartersville Public Schools. Lots
• 0:26
  Speaker 2: of stuff going on around town. We've got, as we
• 0:29
  Speaker 2: featured last week on the show, Tyler Glenn and the
• 0:32
  Speaker 2: Red Dirt Rubs are having their sixth annual Red Dirt
• 0:34
  Speaker 2: Weekend this weekend, and got Cizzland's summer series with the
• 0:39
  Speaker 2: family Movie Night Tomorrow night with the Goonies for free
• 0:42
  Speaker 2: downtown at the on the lawn at the.
• 0:47
  Speaker 1: Unity Square. It'd be a great night out there.
• 0:49
  Speaker 2: If the storms hold off for them, and I think
• 0:52
  Speaker 2: we'll hopefully be all right.
• 0:54
  Speaker 1: You just got to scowed away. My guest today is Autumn.
• 0:58
  Speaker 1: I'll have from Dungeons Toyota. Say hello Autumn.
• 1:01
  Speaker 3: Glad to be here. Thank you for having me.
• 1:03
  Speaker 1: Great, well, I'm glad you're here today.
• 1:05
  Speaker 2: I'm going to hear about what's been going on in
• 1:07
  Speaker 2: the Toyota service department and everything. It's a busy time
• 1:11
  Speaker 2: of year and the car dealership, isn't it.
• 1:13
  Speaker 4: It is a busy time of year, especially being back
• 1:15
  Speaker 4: to school, college students going off, parents wanting to get
• 1:18
  Speaker 4: their kids ready to go back.
• 1:19
  Speaker 3: To school, and making sure their cars, their Toyotas are good.
• 1:22
  Speaker 2: Their transition times are really critical and those those kids,
• 1:26
  Speaker 2: I know it. Toyota is a Yeah, that's what my
• 1:29
  Speaker 2: kids going off to school drive in and we're going
• 1:31
  Speaker 2: off to soccer. It's so great to have a car
• 1:33
  Speaker 2: you can depend on like that. Absolutely, it's they're great
• 1:37
  Speaker 2: to work on and good, great vehicles. But the heat
• 1:41
  Speaker 2: affects them too, doesn't it. Every vehicle is affected by
• 1:45
  Speaker 2: the heat.
• 1:46
  Speaker 4: Oh, absolutely, you know, as long as you you got
• 1:48
  Speaker 4: to keep up with their their maintenance, their fluids, I
• 1:52
  Speaker 4: mean all year round though.
• 1:53
  Speaker 3: I mean you should be taking care of your vehicle
• 1:55
  Speaker 3: heat cold.
• 1:56
  Speaker 2: Yeah, it's the extremes really, or what we're faced with
• 1:59
  Speaker 2: here in oc Home from over one hundred degrees to
• 2:02
  Speaker 2: below zero, so it's quite a range.
• 2:07
  Speaker 1: Awesome.
• 2:08
  Speaker 2: Well, there's so much other stuff going on out at
• 2:10
  Speaker 2: the dealership. We've got the summer sales event going on.
• 2:13
  Speaker 2: On Ford side, we got our first brand new twenty
• 2:16
  Speaker 2: twenty five Explorer in this last week or so, and
• 2:21
  Speaker 2: it's a beautiful kind of a off blue, kind of
• 2:26
  Speaker 2: grayish blue. Really pretty though and a little bit. It's
• 2:30
  Speaker 2: a brand new Explorer. I've been redesigned this year, so
• 2:35
  Speaker 2: you want to come check that out. It's highly anticipated
• 2:38
  Speaker 2: and be a very popular vehicle for us out there.
• 2:41
  Speaker 2: On the Toyota side, we've got another land Cruiser in.
• 2:46
  Speaker 2: It's kind of a cool underground is a kind of
• 2:50
  Speaker 2: a gray color that's really really nice.
• 2:53
  Speaker 1: And just yesterday we.
• 2:55
  Speaker 2: Got an underground wrap Forerunner Blackout Package TRD off Road Edition,
• 3:03
  Speaker 2: great looking Forerunner, so you can take your compare the
• 3:06
  Speaker 2: two and really see where Toyota's going with their great
• 3:10
  Speaker 2: SUVs right now.
• 3:11
  Speaker 1: And really excited about that, lankers Or.
• 3:15
  Speaker 2: There's been a lot of anticipation for it and they're
• 3:17
  Speaker 2: finally starting to get out there in the market, and
• 3:20
  Speaker 2: I think our inventory is going to keep building the
• 3:22
  Speaker 2: sure popular. And we've also got a Venza in stock,
• 3:28
  Speaker 2: and got another Tacoma in we've got a good selection
• 3:32
  Speaker 2: right now. I've used tacomas as well as the one
• 3:35
  Speaker 2: new one that's on the ground, and then there are
• 3:37
  Speaker 2: five more that should be here in the next couple
• 3:39
  Speaker 2: of weeks.
• 3:39
  Speaker 1: So wow, that's kind of how it works in Toyota.
• 3:43
  Speaker 2: You know, I sit there in my office off the
• 3:46
  Speaker 2: Toyota showroom, and often I can I hear the salesman
• 3:49
  Speaker 2: working with the team with the customers and where's the
• 3:52
  Speaker 2: I want to wrap forward to drive and you know
• 3:54
  Speaker 2: there's we might have one on the lot. Probably three
• 3:58
  Speaker 2: or four times a month. They show up up, two
• 4:00
  Speaker 2: or three of them, but they go so quickly that
• 4:02
  Speaker 2: they're just not there on the line. So show them
• 4:06
  Speaker 2: the pipeline, show it how it works. It's really hard,
• 4:10
  Speaker 2: you know, sometimes hard to imagine how how quickly they move.
• 4:14
  Speaker 2: But reach out to the team and they can help
• 4:16
  Speaker 2: connect you with one of those vehicles if there's something
• 4:18
  Speaker 2: you're looking for. So other stuff going on right now.
• 4:24
  Speaker 2: We've got right now on F one fifties, there's some
• 4:27
  Speaker 2: really great deals. They're from five thousand to seventy seven
• 4:32
  Speaker 2: fifty off with all the rebates and dunge just discounts applied.
• 4:36
  Speaker 1: So that's that's just a huge discount.
• 4:38
  Speaker 2: That's like back a few years ago when we had
• 4:41
  Speaker 2: the big rebates and incentives. There's great interest rates right
• 4:44
  Speaker 2: now too. Manufacturers have some with zero percent and lots
• 4:48
  Speaker 2: of low interest rates that can really help you get
• 4:51
  Speaker 2: to that payment you're looking for. We're also seeing more
• 4:55
  Speaker 2: and more customers considering leasing. It's a you know, it's
• 4:59
  Speaker 2: a little different. We don't lease a lot of vehicles
• 5:02
  Speaker 2: here in Oklahoma, but in some parts of the country, virtually,
• 5:05
  Speaker 2: you know, virtually all the vehicles are leased. I mean,
• 5:09
  Speaker 2: over seventy or eighty percent of the vehicles in some markets.
• 5:13
  Speaker 2: I know friends that have other dealerships, and you know,
• 5:16
  Speaker 2: places like New York and Michigan and a lot of
• 5:19
  Speaker 2: the those kinds of markets, A lot of people least.
• 5:23
  Speaker 2: And the reason they do that is.
• 5:25
  Speaker 1: That you're really only buying part of the car, kind
• 5:27
  Speaker 1: of buying half a car.
• 5:29
  Speaker 2: And in the front half and the and the and
• 5:34
  Speaker 2: then lease are then is responsible for any anything that
• 5:38
  Speaker 2: goes after that. So say you buy the first three
• 5:40
  Speaker 2: years and thirty six thousand miles and on a you know,
• 5:44
  Speaker 2: on a seventy two month loan. After three years, you
• 5:47
  Speaker 2: might still not have equity in the vehicle. You might
• 5:50
  Speaker 2: actually owe more than than your loan if you spread
• 5:53
  Speaker 2: the loan out that far.
• 5:55
  Speaker 1: This At this point, you've got a choice. You can
• 5:57
  Speaker 1: give that vehicle back to the to the l leaser,
• 6:01
  Speaker 1: or if you have equity in the vehicle.
• 6:02
  Speaker 2: You can actually buy it and trade it in or
• 6:05
  Speaker 2: resell it yourself, however you want to do that and
• 6:08
  Speaker 2: capture that that equity you have in the vehicle is
• 6:11
  Speaker 2: as actually as cash or you know, to help you
• 6:14
  Speaker 2: buy your next vehicle. And that way you're never out
• 6:18
  Speaker 2: of equity, as we say, and you're also sure to
• 6:23
  Speaker 2: have a new car every three years.
• 6:25
  Speaker 1: Kind of a cool way to buy. And the police payments.
• 6:29
  Speaker 2: As an example right now, on a little Toyota Corolla,
• 6:34
  Speaker 2: you can get as low as two twenty nine a
• 6:36
  Speaker 2: month for thirty six months. I was mentioned in the Tacoma,
• 6:39
  Speaker 2: so you can get a four x two double cab Tacoma.
• 6:43
  Speaker 2: It's a SR five four x two double cab for
• 6:46
  Speaker 2: just two ninety nine a month for thirty six months.
• 6:48
  Speaker 2: And that's with thirty nine ninety nine do it signing.
• 6:51
  Speaker 2: So there's a little bit of money out of pocket
• 6:53
  Speaker 2: up front, but that great lease payment. If you add
• 6:56
  Speaker 2: it up, you really are only paying for half the car.
• 7:00
  Speaker 1: Wow.
• 7:00
  Speaker 2: Pretty cool. Well let's get back to autum. I know
• 7:05
  Speaker 2: you've been working at the viewership now almost three years,
• 7:07
  Speaker 2: I think, or around three years.
• 7:09
  Speaker 3: Just celebrated three years.
• 7:10
  Speaker 1: How's that going. It's an interesting position, isn't it.
• 7:14
  Speaker 4: It is an interesting position. But I've over the course
• 7:17
  Speaker 4: of three years, I've built up relationships with these customers,
• 7:21
  Speaker 4: you know, coming in and I know what you know,
• 7:24
  Speaker 4: how's your kids, how you've been you know, I know
• 7:27
  Speaker 4: them more on a personal level because they're so regular.
• 7:30
  Speaker 3: And just just being there.
• 7:32
  Speaker 1: What do you like most about your job?
• 7:36
  Speaker 3: Build building the customers trust?
• 7:39
  Speaker 4: You know? They a lot of the customers come to
• 7:41
  Speaker 4: me because I've just been there so so long now
• 7:45
  Speaker 4: that they it's a familiar face. So I like getting
• 7:48
  Speaker 4: to know them, and you know, taking care of their
• 7:50
  Speaker 4: vehicle because vehicles are like children, you know, so you
• 7:53
  Speaker 4: got to you got to take care of them.
• 7:54
  Speaker 3: And just having that trust with those people is my
• 7:57
  Speaker 3: favorite favorite thing.
• 8:00
  Speaker 1: What have you done before in your career?
• 8:03
  Speaker 4: Well, I went to cosmetology school and I did nails
• 8:07
  Speaker 4: for a long time, so I'm pretty pretty familiar with
• 8:10
  Speaker 4: working with people and one on one with people, So I.
• 8:15
  Speaker 3: I don't know. I feel like I always.
• 8:17
  Speaker 2: Asked that question because so many people end up in
• 8:20
  Speaker 2: the car business from different paths of life.
• 8:22
  Speaker 3: Definitely a change. It's way different than doing nails coming
• 8:26
  Speaker 3: into cars. A lot of people ask me how I
• 8:28
  Speaker 3: made that switch.
• 8:29
  Speaker 4: But I've always liked cars, so just being able to
• 8:33
  Speaker 4: get into the industry and now I don't want to leave.
• 8:35
  Speaker 3: I love the car industry. So I'm just learning more
• 8:38
  Speaker 3: every day.
• 8:39
  Speaker 1: Nice. Well, you get to you know, you get to
• 8:41
  Speaker 1: deal with the vehicles and with people, and so it
• 8:44
  Speaker 1: is really dynamic and.
• 8:45
  Speaker 3: It's never boring, that's for sure, never boring. It's a
• 8:47
  Speaker 3: different day every day.
• 8:49
  Speaker 1: Right.
• 8:49
  Speaker 5: You know, You've had people come in from even the
• 8:51
  Speaker 5: medical field to the automotive industry and just said, wow, this.
• 8:56
  Speaker 1: Is this is where I'm doing it.
• 8:57
  Speaker 2: This is one of the great things about the car business.
• 8:59
  Speaker 2: And you know, thinking back to when my grandfather and
• 9:02
  Speaker 2: his brothers were you know, just kids in Tonkaha, Oklahoma,
• 9:05
  Speaker 2: and went to work at the Ford dealership there, it
• 9:09
  Speaker 2: was you know, just the start and you know, they
• 9:11
  Speaker 2: were working in the parts department, like my son body
• 9:14
  Speaker 2: did this last summer, and you know, you you just
• 9:19
  Speaker 2: it's one of those things that there's a place for
• 9:21
  Speaker 2: almost everybody in any role. I mean we see people
• 9:25
  Speaker 2: with you know, advanced degrees. I've had engineers that were
• 9:29
  Speaker 2: worked in sales. I've had people that you know, didn't
• 9:32
  Speaker 2: finish high school. They were really great mechanics or car
• 9:36
  Speaker 2: salesman work in the office and you just you just
• 9:39
  Speaker 2: never know. It's you start learning and get and get
• 9:43
  Speaker 2: a little bit of a of inspiration and it really does.
• 9:48
  Speaker 2: The business kind of takes you.
• 9:49
  Speaker 1: And here we are.
• 9:50
  Speaker 2: You know, we've been in a totally for total like
• 9:53
  Speaker 2: about ninety five years now in our family. All the
• 9:56
  Speaker 2: good yeah, and so a lot of it is.
• 9:57
  Speaker 1: All about, you know, helping people get star and you
• 10:00
  Speaker 1: know that's one of the things I love to do.
• 10:02
  Speaker 2: And you know, I know, you know, we keep I
• 10:05
  Speaker 2: keep hearing from people asking questions about the transition. We
• 10:08
  Speaker 2: announced a few weeks ago where we are going to
• 10:11
  Speaker 2: sell the Forward Store to the Bill Night Automotive Group.
• 10:14
  Speaker 2: We're working on that process now. Bill and his team
• 10:17
  Speaker 2: were up yesterday and meeting with some of our team.
• 10:20
  Speaker 2: You know, I really want to reinforce with their buddy.
• 10:22
  Speaker 2: We're not going away, We're not closing or anything. This
• 10:25
  Speaker 2: is more of an alliance with Bill. You know, our
• 10:28
  Speaker 2: industry is changing dramatically, I think, you know, it's it
• 10:32
  Speaker 2: is harder and harder to be a small dealer, a
• 10:34
  Speaker 2: family owned business that works in one market and doesn't
• 10:38
  Speaker 2: really you know, I don't have aspirations to go out
• 10:41
  Speaker 2: and buy dozens of dealerships and and you know, I'm
• 10:45
  Speaker 2: not at that point in my life, and I want
• 10:47
  Speaker 2: to take care of what we have and our customers
• 10:49
  Speaker 2: and their employees, and and I just believe this is
• 10:52
  Speaker 2: going to be a great opportunity to do that.
• 10:54
  Speaker 1: That Toyota brand is is really predictable.
• 10:58
  Speaker 2: I think they have a great plan for over the
• 11:00
  Speaker 2: next few years transitioning through hybrid to electric vehicles and
• 11:04
  Speaker 2: other power trains that that will make it really a
• 11:08
  Speaker 2: great brand to have and and not to disparage anything
• 11:11
  Speaker 2: about for it, it's just a little bit different they do.
• 11:14
  Speaker 2: You know, have have a more complicated path ahead a
• 11:18
  Speaker 2: little bit with all the big trucks and stuff that
• 11:21
  Speaker 2: they sell and the need to sell electric vehicles to
• 11:24
  Speaker 2: kind of balance that out with the cafe rules that
• 11:27
  Speaker 2: are facing all the car makers, and I just think
• 11:31
  Speaker 2: that that it'll be easier to navigate as a smaller dealer.
• 11:35
  Speaker 2: And we love the Toyota.
• 11:37
  Speaker 1: Brand, and you know, and I've kind of hand.
• 11:39
  Speaker 2: Picked the buyer for Ford. I believe he's a great dealer.
• 11:43
  Speaker 2: He's a good friend of mine. I've known since the
• 11:46
  Speaker 2: since the late nineties. You know, a lot of the
• 11:49
  Speaker 2: people when Bill and I worked together at the Tulsa
• 11:52
  Speaker 2: Auto Collection, A lot of the people that worked for
• 11:54
  Speaker 2: him today I worked with back then.
• 11:56
  Speaker 1: And you know, he's a family man. It's a family
• 12:01
  Speaker 1: owned business.
• 12:01
  Speaker 2: His son Ryan is there is his chief operating officer,
• 12:06
  Speaker 2: and his son in laws his chief financial officers.
• 12:08
  Speaker 1: So you know, they they're bigger. They have more scale,
• 12:12
  Speaker 1: that more inventory.
• 12:14
  Speaker 2: That's a hard thing in our world when when you know,
• 12:17
  Speaker 2: I know, people always ask, well, why don't you have
• 12:21
  Speaker 2: all the cars? You know, we get we take everyone
• 12:24
  Speaker 2: that's offered to us, and we well, we try to
• 12:26
  Speaker 2: get everything we can. But when you're a small dealer,
• 12:29
  Speaker 2: you just can't have hundreds and and a full selection.
• 12:32
  Speaker 2: So we do have to go to that extra effort
• 12:34
  Speaker 2: to go get the car for somebody. But don't let
• 12:37
  Speaker 2: our smaller inventory in fact, your decision. It's so critical.
• 12:41
  Speaker 2: We you know, we keep keep going right up to
• 12:44
  Speaker 2: the day that we transition and over to Bill Knight
• 12:47
  Speaker 2: on Forward, and we keep servicing our customers uh right
• 12:51
  Speaker 2: up there through that, and it will be a seamless transition,
• 12:56
  Speaker 2: uh to the Bill Knight group. And I know they
• 12:58
  Speaker 2: have big plans for the for the market and to
• 13:01
  Speaker 2: renovate the Forward store and build and do some you know,
• 13:05
  Speaker 2: some real exciting stuff and and uh, you know, we
• 13:08
  Speaker 2: plan to ride their coattails a little bit.
• 13:11
  Speaker 5: And and.
• 13:14
  Speaker 2: With great teammates like like Autumn here and and the
• 13:17
  Speaker 2: toyleta brand I know will be successful going forward.
• 13:20
  Speaker 1: And you know, I just don't you know, I've heard that,
• 13:23
  Speaker 1: you know, other dealers might be.
• 13:24
  Speaker 2: Telling people we're closing or something like that. And I
• 13:27
  Speaker 2: just don't want people to know, to not know the facts.
• 13:30
  Speaker 2: Come talk to me about it if you want to.
• 13:33
  Speaker 2: You know, I'm there on the showroom every day.
• 13:37
  Speaker 1: So that's it.
• 13:38
  Speaker 2: We plan to keep growing and serving our customers and
• 13:41
  Speaker 2: really believe in what we're doing and our people, and
• 13:45
  Speaker 2: you know, take that great pride in our you know,
• 13:47
  Speaker 2: our simple price, our market based pricing, you know, really
• 13:51
  Speaker 2: transmit parent sales processes. You know our you know, in
• 13:55
  Speaker 2: sales we do have totally different kinds of pay plans
• 13:58
  Speaker 2: than a lot of the other dealers. We don't pay
• 14:00
  Speaker 2: on commission, So no matter what we make when we
• 14:03
  Speaker 2: sell a car, our salespeople's primary goal is to take
• 14:07
  Speaker 2: care of the customer and make sure you're satisfied and
• 14:10
  Speaker 2: get the very best purchase experience. And it doesn't mean
• 14:14
  Speaker 2: we don't want to make a profit. Of course, we
• 14:15
  Speaker 2: have to make a profit, but we're will transparent about it.
• 14:18
  Speaker 2: We really use third party tools to validate everything. You know,
• 14:23
  Speaker 2: I've seen I do a lot of market comparisons on
• 14:28
  Speaker 2: our pricing, and so I do look at a lot
• 14:30
  Speaker 2: of other dealers websites and a lot of them are,
• 14:33
  Speaker 2: you know, continue to play games and how they price,
• 14:36
  Speaker 2: and I don't want to disparage them. But the truth is,
• 14:39
  Speaker 2: you know, if you make up a retail price and
• 14:41
  Speaker 2: it's not real and you say you've discounted the car,
• 14:45
  Speaker 2: I can't. It's hard to I mean it's easy to
• 14:49
  Speaker 2: show that it's not. I mean, look at the book
• 14:51
  Speaker 2: or look at there's so many ways out there, whether
• 14:54
  Speaker 2: it's through auto trader or car Gurus or KBB or
• 14:59
  Speaker 2: you know JDP, our Black Book, they all have valuation.
• 15:02
  Speaker 1: Resours and we and we use them every day.
• 15:05
  Speaker 2: So we will turn that screen around and help you
• 15:08
  Speaker 2: understand how we arrive at our pricing, how we evaluate
• 15:12
  Speaker 2: your trade. All everything, or all the way through the
• 15:15
  Speaker 2: finance process is very transparent and really.
• 15:18
  Speaker 1: Meant to help you, you know.
• 15:20
  Speaker 2: We. I think a lot of people too are these days,
• 15:23
  Speaker 2: are hearing that maybe it's better not to finance at
• 15:26
  Speaker 2: the dealership. And you know, I don't know that that's
• 15:30
  Speaker 2: necessarily true. There's you know, certainly times when when you
• 15:34
  Speaker 2: want to shop around perpetual on about anything, right, you know,
• 15:37
  Speaker 2: on a pay twice as much as you should for
• 15:39
  Speaker 2: a loaf of bread or for anything. But the truth is,
• 15:44
  Speaker 2: you know, dealership, So we have dozens of lenders we
• 15:48
  Speaker 2: work with, and we we specialize in in loans for cars,
• 15:53
  Speaker 2: and you know, so that we're really experts at that.
• 15:56
  Speaker 2: We have the manufacturer incentives and those rates. We we
• 16:01
  Speaker 2: work with big national banks and local regional banks and
• 16:05
  Speaker 2: local really small banks and credit unions and uh, you know,
• 16:09
  Speaker 2: so it allows us to have a full spectrum of
• 16:11
  Speaker 2: lending options for our customers and really help you get
• 16:15
  Speaker 2: that best deal. I think choice in how you structure
• 16:18
  Speaker 2: alone the lenders, uh, everything from you know how how
• 16:24
  Speaker 2: you know.
• 16:24
  Speaker 1: The rate is set to the term of the loan,
• 16:27
  Speaker 1: mentioned the leasing option.
• 16:30
  Speaker 2: So those are all things we can work with you
• 16:33
  Speaker 2: on and and I really think done well, it's a
• 16:36
  Speaker 2: it's a great way to buy a car. You you know,
• 16:39
  Speaker 2: you also you don't want to have all your eggs
• 16:41
  Speaker 2: in one basket, right say, And you know it kind
• 16:44
  Speaker 2: of helps you spread out your your lending spectrum so
• 16:48
  Speaker 2: that you've got you're building.
• 16:50
  Speaker 1: Your credit or you're you know, or you have great credit.
• 16:53
  Speaker 2: The truth is having that that's that a full spectrum
• 16:57
  Speaker 2: and it does help you your credit and then keep
• 17:01
  Speaker 2: your great credits score. Sometime company credit is lower, it
• 17:07
  Speaker 2: can be yeah, no, and you know that's what we
• 17:11
  Speaker 2: do is really help you work through that. And we
• 17:13
  Speaker 2: have tools on our website where you can you can
• 17:16
  Speaker 2: do all of that and really get great information then
• 17:19
  Speaker 2: and then we take it up right from where you
• 17:22
  Speaker 2: left off on the website and and on the showroom
• 17:25
  Speaker 2: and take it from there.
• 17:26
  Speaker 1: And that also really helps speed up the cardial.
• 17:28
  Speaker 2: Make it simple and easy to buy about a half hour,
• 17:32
  Speaker 2: and you know, we keep trying. And that's a big
• 17:37
  Speaker 2: deal in service too, of course, is you know, time
• 17:40
  Speaker 2: is one of those things that people always worry about,
• 17:43
  Speaker 2: and you know, you guys offer a lot of different
• 17:46
  Speaker 2: ways for people to schedule their service and you know,
• 17:49
  Speaker 2: keep them informed through the process of servicing and all that.
• 17:52
  Speaker 4: So absolutely keeping up with them scheduling their maintenance, you know,
• 17:57
  Speaker 4: and if they don't want to wait at the dealer,
• 17:58
  Speaker 4: you know, getting them getting them shuttled home, or helping
• 18:01
  Speaker 4: them get to where they need to go, getting them
• 18:03
  Speaker 4: to work. You know, there's always an option to help
• 18:06
  Speaker 4: the customer and get them where they need to go
• 18:08
  Speaker 4: while we've got some time with the vehicle to get
• 18:10
  Speaker 4: to get their vehicle ready to get back up on
• 18:12
  Speaker 4: their road.
• 18:12
  Speaker 1: Yeah.
• 18:13
  Speaker 2: Yeah, I heard something about you. I want to ask
• 18:16
  Speaker 2: about kayaking. I heard you've become interested in kayak.
• 18:20
  Speaker 4: I do.
• 18:20
  Speaker 2: I go.
• 18:21
  Speaker 4: I go kayaking quite a bit every time I can
• 18:23
  Speaker 4: get out when I don't have.
• 18:24
  Speaker 3: The kids, let's go.
• 18:26
  Speaker 4: I like to go out to Tahaqua or sometimes I'll
• 18:29
  Speaker 4: just go out to Hudson out here in Kayak Hudson.
• 18:32
  Speaker 2: If you would go out there. I've been going out
• 18:34
  Speaker 2: there for the mountain bike trail. They build a really
• 18:36
  Speaker 2: cool mountain bike trail.
• 18:37
  Speaker 1: Out there, clear really nice.
• 18:39
  Speaker 2: It's really if anybody is listening out there and has
• 18:43
  Speaker 2: a mountain bike. They're really fun trails. A couple of
• 18:45
  Speaker 2: them are pretty difficult, and you know, there's maps you
• 18:48
  Speaker 2: can get online if you want to stake it out.
• 18:51
  Speaker 2: And you know, I've been going out there when the
• 18:53
  Speaker 2: weather's right on a Saturday or Sunday morning, and it's
• 18:56
  Speaker 2: really fun. It's pretty lake so so the kayaking is
• 19:02
  Speaker 2: as fun.
• 19:02
  Speaker 4: I bet kayaking's fun. I like to go fishing, so
• 19:06
  Speaker 4: I'll take the fire go fishing all the time. Just
• 19:09
  Speaker 4: want to get free time.
• 19:10
  Speaker 1: That's good, awesome. Well, there's some other great events going on.
• 19:16
  Speaker 2: I had, you know, Brenda Williamson, we was on here
• 19:20
  Speaker 2: a few weeks ago talking about the Empty Bowls Taste
• 19:24
  Speaker 2: of Barsool fundraiser for agape Mission.
• 19:28
  Speaker 1: It's a fundraiser for the on site meal and Food
• 19:30
  Speaker 1: for Kids program that goes on all through the year.
• 19:34
  Speaker 2: It's a great lunchtime event coming up on August twenty seventh.
• 19:38
  Speaker 1: Brenda wanted me to remind everybody here we go we
• 19:42
  Speaker 1: did I bring it. I'm certain I did, but I
• 19:44
  Speaker 1: have too many pieces of paper. Okay, Yeah, they've got a.
• 19:48
  Speaker 2: Special raffle coming that they're gonna what she mentioned this
• 19:51
  Speaker 2: it might be a silent auction item, but they're actually
• 19:53
  Speaker 2: turned it into a raffle. It's a Pioneer Woman package.
• 19:58
  Speaker 2: This is a private dinner for two, custom created by
• 20:02
  Speaker 2: the mercantele chefs over in Pahusca, a weekend stay for
• 20:05
  Speaker 2: two at the boarding house, and a Pioneer Woman specially
• 20:09
  Speaker 2: curated gift basket with one hundred dollars gift card to
• 20:12
  Speaker 2: the mercanteal And you can buy raffle tickets at the
• 20:15
  Speaker 2: event on August twenty seventh for twenty five dollars or
• 20:19
  Speaker 2: get five for one hundred.
• 20:21
  Speaker 1: So really a cool.
• 20:23
  Speaker 2: Prize, and I know people will want to get some
• 20:26
  Speaker 2: tickets to have a chance to win that.
• 20:28
  Speaker 1: The event itself is so fun. Have you been to
• 20:31
  Speaker 1: that event Autumn?
• 20:32
  Speaker 2: I get you actually get a hand crafted bowl made
• 20:36
  Speaker 2: locally by a local artist, and then you get to
• 20:41
  Speaker 2: sample so many local restaurants. Most of the local restaurants
• 20:45
  Speaker 2: forty about forty are represented out there during lunchtime, so
• 20:49
  Speaker 2: you kind of take your bowl from place to place
• 20:51
  Speaker 2: and get to see what's out there in our community
• 20:54
  Speaker 2: and get yeah, that most people do.
• 21:00
  Speaker 1: But it's a great.
• 21:01
  Speaker 2: Event that's coming up on Tuesday, August twenty seventh, and
• 21:05
  Speaker 2: I'm sure you can get information about that on either
• 21:08
  Speaker 2: a Goatpia Mission website, Facebook page, stuff like that. We've
• 21:12
  Speaker 2: also got a couple of events coming up that Saturday
• 21:16
  Speaker 2: before the twenty seventh. On the August twenty fourth is
• 21:20
  Speaker 2: the Sutton Avian Research Center's Wild bruin Tulsa, which is
• 21:24
  Speaker 2: a great event.
• 21:25
  Speaker 1: Of course.
• 21:26
  Speaker 2: Sutton Research Center, just outside of town here is a
• 21:30
  Speaker 2: great organization that we've worked with for a long time.
• 21:34
  Speaker 2: As you know, I've known him back since I worked
• 21:36
  Speaker 2: with the Nature Conservancy back in the late eighties and
• 21:40
  Speaker 2: we were creating the Taugrass Prairie Preserve. I got to
• 21:43
  Speaker 2: know Steve shared then a lot of the board members
• 21:46
  Speaker 2: we had on the Nature Conservancy were also on the
• 21:48
  Speaker 2: Sutton Avian Research Board. And you know, it's so sad
• 21:52
  Speaker 2: and we'll all be remembering Steve. He passed earlier this year.
• 21:55
  Speaker 2: But he was a great friend of our, of mine
• 21:57
  Speaker 2: and a great customer of the dealership and Sudden ab
• 22:01
  Speaker 2: and Research centers always driven toyotas, so that's proud of that.
• 22:07
  Speaker 1: But we'll be.
• 22:08
  Speaker 2: Remembering Steve and do want to make sure they have
• 22:11
  Speaker 2: a really successful while brew for all their great, great
• 22:14
  Speaker 2: work around here in saving our birds. And you know,
• 22:19
  Speaker 2: I was talking to Bruce. We have a nest out
• 22:22
  Speaker 2: on our ranch, Eagle Mest and he's seen them getting
• 22:28
  Speaker 2: ready for hatchlings and several broods come out of this
• 22:33
  Speaker 2: nest and you know, I know in some way that's
• 22:35
  Speaker 2: related to Steve's work, and that's pretty cool. Also that
• 22:40
  Speaker 2: night is the Samaritan Counseling Sports Spectacular here in barswill
• 22:44
  Speaker 2: another great event that is and they do such important
• 22:49
  Speaker 2: work here in barswell, helping people and making their services
• 22:53
  Speaker 2: accessible to people that may or may not be able
• 22:56
  Speaker 2: to afford it.
• 22:58
  Speaker 1: But you want to check that out.
• 22:59
  Speaker 2: Anything you can do to help Samaritan Counseling or sut
• 23:02
  Speaker 2: Navian Research Center great organizations in our community that do
• 23:06
  Speaker 2: so much great work. And you know, we're getting ready
• 23:10
  Speaker 2: to enter the big fall season where we have so
• 23:13
  Speaker 2: many events and you know, the fairs, everything, sporting events.
• 23:18
  Speaker 2: I did run across one.
• 23:20
  Speaker 1: I don't know this.
• 23:21
  Speaker 2: I thought you might be interested in this autumn. But
• 23:24
  Speaker 2: the sky Trail Adventure Challenge, now that is interesting if
• 23:28
  Speaker 2: you folks haven't heard about this. This starts out at
• 23:33
  Speaker 2: osh Hill State Park. You run the two three miles
• 23:36
  Speaker 2: to Camp McClinton, which is the scout camp there, which
• 23:41
  Speaker 2: is got great trails and all around, and then you
• 23:44
  Speaker 2: gear up and ascend the twenty five forty four foot
• 23:47
  Speaker 2: climbing tower and then you zip line across Santon Creek
• 23:52
  Speaker 2: and then you mostly run except for on the suspension
• 23:55
  Speaker 2: bridge another half mile and then you kayak. Why I
• 24:00
  Speaker 2: thought you might like it, zero point seven miles up
• 24:03
  Speaker 2: out and back on the creek, and then you return
• 24:05
  Speaker 2: to the trail and a two six point six mile
• 24:09
  Speaker 2: run back to o Shill State Park, so you really.
• 24:14
  Speaker 1: Get a lot of nature.
• 24:15
  Speaker 2: Then this is not for the faint of heart or
• 24:19
  Speaker 2: for the unprepared. So at September fourteenth out of Oshill
• 24:24
  Speaker 2: State Park. You can get information on that at the
• 24:26
  Speaker 2: chamber website or that's where I found it on the
• 24:30
  Speaker 2: community events in calendar.
• 24:32
  Speaker 5: You know, so far they have seventy two participants and
• 24:34
  Speaker 5: that's a three hundred increase over. Yeah, and he did
• 24:38
  Speaker 5: the inaugural one.
• 24:39
  Speaker 2: Wow, that's awesome. Well, that that's amazing. The Yeah, you
• 24:44
  Speaker 2: only have a month left to be ready, so you
• 24:47
  Speaker 2: want to be preparing for that and starting my regimen.
• 24:52
  Speaker 3: Be real tired.
• 24:53
  Speaker 2: Yeah, I know that's that sounds like quite a quite
• 24:57
  Speaker 2: an adventure.
• 24:58
  Speaker 1: Yeah, you gotta do. I doubt it.
• 25:01
  Speaker 2: I don't know if they if they'd rather ride the
• 25:05
  Speaker 2: bike than run anymore. I have been ziplining. Yeah, that's
• 25:09
  Speaker 2: a blast. Yeah, I like to zipline. That's good. You
• 25:13
  Speaker 2: have agent weight requirements, right, I think you'd be all right, Tom,
• 25:18
  Speaker 2: it gets you strapped in.
• 25:20
  Speaker 1: It's just it's more of a take a deep breath
• 25:23
  Speaker 1: and just kind of hang on. It's really cool.
• 25:26
  Speaker 3: It is cool. It's a fun time to zipline.
• 25:28
  Speaker 2: Sounds like fun. All right, Well, it's been a great,
• 25:32
  Speaker 2: great show today. Thanks for coming in autumn. It's it's
• 25:35
  Speaker 2: good to hear from you, and we're we're great to
• 25:37
  Speaker 2: glad to have you at the dealership. And I guess,
• 25:41
  Speaker 2: you know, just wish everybody a great weekend. If there's
• 25:43
  Speaker 2: anything we do to help with your automotive needs, you
• 25:47
  Speaker 2: can come out to the dealership on Highway seventy five
• 25:50
  Speaker 2: with a big Ford Blue Oval and Toyota Monolith and
• 25:55
  Speaker 2: our great team will be out there. You can call
• 25:57
  Speaker 2: us at nine one eight three three three oh nine
• 26:00
  Speaker 2: hundred or our website. The best way to reach us
• 26:03
  Speaker 2: there is at dungeuschoice dot com and from there you
• 26:06
  Speaker 2: can go to the Toyota or Forward website you can
• 26:09
  Speaker 2: schedule service.
• 26:10
  Speaker 1: Look at all our inventory. Great selection of used cars.
• 26:14
  Speaker 2: I didn't talk about that very much, but we do
• 26:16
  Speaker 2: have a great selection of use cars at all times,
• 26:19
  Speaker 2: and it's constantly changing and turning over, so be sure
• 26:23
  Speaker 2: to look that.
• 26:24
  Speaker 1: Check that out. I know people are.
• 26:26
  Speaker 2: Really a budget conscious right now, and many people are
• 26:29
  Speaker 2: choosing to get a lightly used or admit several times
• 26:33
  Speaker 2: a more used vehicle.
• 26:35
  Speaker 1: And we really do inspect ours. You do a lot
• 26:38
  Speaker 1: with our used cars too.
• 26:40
  Speaker 3: I do handle all the used inventory.
• 26:42
  Speaker 4: I see all used inventory that comes through, get them
• 26:45
  Speaker 4: serviced and get them prepared for the lot.
• 26:46
  Speaker 3: So I you know, we know these vehicles pretty well
• 26:50
  Speaker 3: when we're putting them on the.
• 26:51
  Speaker 4: Lot, so we know what we're we're selling, and we're
• 26:54
  Speaker 4: confident in these vehicles nice and because we.
• 26:57
  Speaker 2: Don't put anything out that doesn't pass our inspections, meet
• 27:00
  Speaker 2: our standards, So you can check all that out again,
• 27:03
  Speaker 2: don'tus Choice dot com and or come on out to
• 27:07
  Speaker 2: the dealership and see our great team out there.
• 27:10
  Speaker 5: You've been watching and listening to car Talk right here
• 27:13
  Speaker 5: on K one, the one you trust. Stay tuned. We've
• 27:16
  Speaker 5: got our news coming up in just a few
• 27:21
  Speaker 1: Thanks for listening.