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63 - Embrace Uncertainty and Ambiguity

Cindy Esliger addresses uncertainty and ambiguity in the workplace, defining exactly what they are and how they manifest. Navigating them can lead to stress and ineffective communication, among other things, so Cindy explains how to build resilience and learn to reframe the uncertain situations.

Uncertainty arises when we don’t have the information required to make key decisions, and ambiguity is seen when we find multiple possible interpretations of the information we do have. Such situations can be stressful, can hinder our productivity, can decrease our job satisfaction, and can lead to…

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