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Latest / Business Class: The Global Tourism Leadership Conversation

The Leap: How Kristen Reynolds Went from “Not Qualified” to Leading Chicago

What does it take to make career moves that everyone else thinks are impossible?

In this episode of Learn Tourism's Business Class podcast, Stephen Ekstrom sits down with Kristen Reynolds, President & CEO of Choose Chicago, to explore the mindset behind one of the tourism industry's most remarkable leadership journeys. From public relations and lobbying to leading destination organizations in New York and now one of the world's premier visitor destinations, Kristen shares how curiosity, confidence, and a willingness to take risks helped her overcome every "you can't do that" moment along the…

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