166 - Karen Norris & Mandy McEwan (PERT, the Village of Riverside Glen)

Bridging the Social Distance · Oct 6, 2021 · 59m

For this episode I interview Karen Norris and Mandy McEwan - both work as part of "PERT" (the Personal Expression Resource Team) at The Village of Riverside Glen. They talk about PERT's comprehensive approach to Dementia-care, a holistic approach that incorporates the resident, their family, and the various team members a resident will encounter throughout the day at Riverside Glen, to better understand the resident as their own unique person with individual needs - needs that they may not always have the means of communicating in words. They discuss the shift away from previous cookie-cutter…