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He Built a 6-Figure Coffee Business With $5,000 | Randy Matheny · More Than Before

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  Curiosity in the entrepreneur world is a really interesting
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  thing because nobody really addresses it.
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  I don't think many people talk about that aspect of
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  entrepreneurism. That's what the seed is.
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  Can I do this better? Or nobody's solving this
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  problem. I want to go fix it.
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  Hey everyone, welcome back. Most people think success comes
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  from working hard, but what if it actually comes from thinking
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  differently? My guest today took $5000 and
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  build a six figure business serving over 1000 events through
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  his company Intentional Espresso.
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  But the real story isn't about coffee, it's about ownership,
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  belief, and becoming more than before.
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  Randy Metheny, welcome to More Than Before.
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  So good to have you on. Yeah, thank you for having me.
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  I'm excited to dive into your stories.
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  You you originally grew up in the South, I mean southern,
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  southern of Oregon, at least here in.
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  California, a little like right over the border.
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  So almost, almost in Oregon, almost in Oregon.
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  So what was what was life like growing up for you?
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  I lived my my first memories are living in a really small town in
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  Northern California near Mount Lassen.
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  And it was just a little tiny, kind of like logging community,
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  you know, and a lot of retiree people up there.
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  The beautiful lake of Lake Almanor is up there.
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  So it's just a small town. We had Little League.
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  I had little like my school was really small.
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  My class size was 30. But and, and as a boy, we just
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  rode our bikes everywhere. So it was pretty much open door.
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  Nobody locked doors. It's not something you see
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  around here anymore, but I do miss that aspect of it.
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  We just roll around in packs on our BMX bikes and have fun.
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  That's awesome. So what?
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  What kind of child were you? I know you were the oldest
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  between you and your brother, right?
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  What were you like? The responsible one?
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  Were you the adventurous one? The get into trouble one.
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  I, I was the oldest, I was the really responsible one.
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  Unfortunately, I grew up in a home with a mom that had an
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  addiction problem. And so I had to step up a lot
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  and take care of things. So that was kind of that I took
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  that role really quick, which kind of transferred into my
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  entrepreneur brain of just taking charge and doing stuff.
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  But but luckily my my mom went into rehab, got clean and then
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  we migrated out of California into Bend, OR and high school.
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  That's. Beautiful.
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  Yes. I, when I moved there, I was
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  like, this is heaven. I love it here.
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  There's Mount Bachelor, there's the rivers as the high desert.
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  I'd still have my mountains. I got the Cascade Range.
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  I was just. I loved it there.
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  Yeah, yeah. But I, I grew up, yeah.
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  The more responsible kid. I was the friend.
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  I mean, I played Little League, I played soccer, played sports,
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  but I was the the kid that always would look to make money.
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  I was, like I said in a previous conversation, in the past, I was
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  the guy that would the kid would knock on your door to mow your
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  yard when we you we would be at 5000 elevation.
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  So when the snow came, I'd knock on doors to the old people's
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  houses and hey, can I shovel your driveway for a few bucks or
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  your walkway? And they would be like, right,
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  yeah, they have a lot of people wanted to support us kids.
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  So I would I was always looking to make a buck and take care of
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  people. So it's interesting because a
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  lot of entrepreneurs that I meet, successful ones, they kind
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  of have this curiosity about them.
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  We don't talk about it a lot in terms of entrepreneurship, but
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  there is a curiosity that comes with entrepreneurship, someone
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  who has that mind of constantly trying to figure things out.
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  Have you always been a curious person throughout your life or
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  was that something that you developed later on in life?
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  No, really to think about it, I kind of always been the curious
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  kid. I was that kid that would show
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  up just to anything and just like kind of I'd show up to
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  church as I wasn't even going to as a kid and just go for potluck
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  or whatever and just hang out and ask questions.
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  And next thing they're like, who is this kid belong to his
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  parents. Don't go here.
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  Or after I I mowed, I got the idea of mowing my first yard
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  when somebody's like, Hey, would you want to mow my yard?
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  I'll pay you this. I was like, wait a minute, so I
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  can ask more people to do this. And so I started asking, like,
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  would you let me mow your yard? I mean, obviously today, because
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  of insurance reasons, people probably wouldn't let some kid
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  do their yard. But back then it was like, cool,
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  this kid wants to make money. Even some of my teachers saw
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  that happening. They were like, wow, you're the
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  only kid that does that. And I didn't think anything of
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  it. I just thought, well, this is a
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  way I can have some money to go to the arcade or to buy toys or
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  eat pizza without asking my mom for money, you know?
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  Yeah. But yeah, I was always curious
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  to like how things worked. How, how how do you get from A-Z
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  and what does that look like? Yeah.
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  That's always been kind of curious like that.
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  I, I, I've kind of been similar within curiosity of like looking
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  at I was, I was the kid that always took things apart.
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  Can't say I always put it back together the right way, but I
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  did take things apart as a child.
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  But you know, there is this kind of interesting thing about the
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  curiosity side of, of wanting to figure out how things work.
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  And then for me at least, school was a struggle.
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  It was, it wasn't something that I love to do.
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  I didn't understand learning until much later on in life,
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  even though I did the whole, you know, go through high school, go
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  through college kind of thing. What was education like for you
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  growing up? Were you, were you a good
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  student? Did you love school?
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  Did you hate skill school? What?
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  What was what was your relationship with education?
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  I'd say that for the most part, I liked school.
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  I was slightly behind on a few things.
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  Now as we look back, it was some, some definitely some ADHD
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  and growing up in a home environment that I was in, there
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  was a little bit of, you know, trauma and other issues to deal
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  with, but I actually really liked being at school.
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  It was fun and hanging out with kids.
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  But yeah, it was a struggle. It was hard for me to read.
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  I think I didn't really learn how to read until later in life.
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  Like to actually sit down and read a book was really hard
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  because my brain wouldn't be able to focus.
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  I was off in the clouds. So my learning was usually hands
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  on or later in life. My mom was clean for a little
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  bit and brought me into homeschooling and 7th and 8th
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  grade. And so she went and tailored my
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  entire education around my learning style and brought in
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  like things with more images and more just the way it was worded.
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  I was like, oh, I understand this.
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  And so when I went from one year state testing the next year to
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  state, state testing, I dramatically improved one
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  because it was more interesting and I was more curious and
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  excited to learn about it. And I had a little bit different
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  environment. I was self paid.
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  So it was like, if you accomplish this by each day, you
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  can be done and go hang out with your other homeschool friends in
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  town. And I was like, oh, that's an
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  incentive. I can be done by lunchtime and
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  not do this all the way till 3:00.
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  I'm, I'm game. So I learned how to like that's
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  also an incentive. Some kids just need that.
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  But yeah, that was it was not easy going through high school.
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  I actually didn't graduate high school, but it was also a real
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  struggle. I was all, I mean, I had like a
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  credit or two away from graduating.
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  And so I end up getting my GED later in life.
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  But yeah, it was it was, it was tough.
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  I just went straight into the workforce and yeah, just got got
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  a job. And you were, you were 32 right
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  when you went and got your GED. Yeah, I I had a really good
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  friend. I was just chatting with him
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  last night about this, that he, he chatted with me and one day
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  he goes, well, where'd you go to college?
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  I said, dude, I didn't go to college.
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  He go what? I'm like, I didn't graduate high
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  school. And he was like, what?
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  I I he's like, I'm baffled. You do not come across you, you
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  look like somebody has a bachelor's degree at something.
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  I was like, no, he's like, did you?
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  I'm like, yeah, I don't, I'm not that smart.
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  I don't want to. He's like, you need to go to
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  your GED. He's like this year, you're
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  going to go, you need, you just kept pressing me, pressing me.
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  He's like, you're going to be really shocked.
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  You go in there in the prep course, you go to take it.
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  You're going to be passing it just fine.
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  He's like, I know you well enough.
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  I've known him for like two or three years at a time.
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  This was probably 15 years ago or more.
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  And so I I did the prep course and and I went and took the
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  tests and I was like, Oh my gosh, I actually did this really
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  well. I was passing everything in
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  honors level besides writing, but that's a whole other
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  conversation. But yeah, it was, I was blown
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  away. But I also realized that because
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  of undiagnosed ADHDI started at that time just drinking black
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  coffee in my life. Like I got really healthy.
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  I was just drinking black coffee, only losing weight and
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  just pure caffeine stimulant without sugar actually activated
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  my brain and I was able to focus not knowing those connections.
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  But I would just, you know, double shot or a little coffee
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  in the morning in the middle of class, I'd pick up some coffee
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  and like I was engaged and actually enjoy learning because
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  my brain absorbed it. But yeah, I, I then I went
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  straight into college for I got in three years in and then our
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  daughter was born. So and that was, we had to make
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  the decision. There's no way I could do
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  college and work and help. Yeah, it was just too much.
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  And so I pulled back and then ironically started a business.
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  So it was like, OK, instead of going to college, let's start a
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  business from scratch that I know nothing about.
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  So that's that's how I do things.
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  Just curious. I just jump in.
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  You, you mentioned the not feeling like you were that smart
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  and I, I can relate with that a lot too.
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  I've never thought of myself as like the smartest person in the
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  room or anything like that. I'm not, I'm not the guy that
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  walks in, but hey, look at me, come and ask me a question.
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  I'm like, hey, maybe you should go talk to that person over
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  there. We, we all kind of grow up and
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  there are certain things that we kind of pick up.
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  There's baggage that we we take with us those beliefs that we
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  have that we say, oh, well, you know, I'm not that smart, I'm
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  not that good looking, I'm overweight.
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  Fill in the blank of whatever that is.
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  I'm curious, what were what were some of those limiting beliefs
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  that you've had to release in order to become the person that
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  you are today? I had realized that I'm the most
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  critical person of myself and when I assume that everybody
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  else was like going to criticize me for these like minute things
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  that only I could see, I knew that wow, all the stuff doesn't
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  matter anymore. Like why do I?
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  Why am I focusing on these things and being self too
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  self-conscious versus being self aware?
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  And then I dove, well, this is later, but diving like a lot of
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  this, a lot of the growth is once I started doing
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  entrepreneurship and then reading books like from Jordan
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  Peterson or there's a lot of other people I've read books
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  about that just bloom like Brené Brown books like anything in the
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  clinical psychology world, like helps me ride through that.
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  But at the same time, I also have a faith in Jesus that also
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  rode me through all of that. And it's not just that I went to
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  church, become a good guy or whatever.
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  It was like literal, like direct praying on my knees, like, hey,
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  you need to help me through this.
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  If you're real, show me. And through that, just certain
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  people to start showing up in my life.
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  And I was like, oh, and I have my wife show up in my life.
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  All those things just, like all pulled together from that.
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  But yeah, that's another crazy story.
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  Yeah, I would love to dive into that sort because I think it's
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  interesting, you know, as as a as a believer or someone who
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  believes in Jesus, there's kind of this piece where, you know,
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  we the world kind of preaches like you're good enough and you
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  have everything that you need. And, and if you come from that
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  place, then you don't need a savior.
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  Don't you don't need Jesus if you have everything together, if
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  you're smart enough, right? If you can make things happen
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  and we'll the things into your life, right.
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  But there is kind of this piece of if you get to a point in your
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  life where you say, man, like, you know, my, my worst, like my
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  best things are like, are rags, They're nothing good.
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  And so you know, what makes me good is, well, it's, it's Jesus
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  in me. It's Christ in me.
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  It's, it's OK. It's him transforming me from
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  the inside out. And I think that looks different
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  from one person to the next. But I, I find it really
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  interesting that all of a sudden things in your life started to
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  take a change like, like your wife, like, I'd love for you to
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  go to that story. Tell us more about that.
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  Well, I mean, I'll even go back. So I didn't grow up in a
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  Christian home. I didn't grow up.
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  I, I would find myself in churches as a kid and going to
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  church. I, I visited tons of different
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  churches and there's certain ones I like more that are
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  usually the charismatic church where kids are fun because
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  there's music playing and fun piano.
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  Back in the 80s and as those movements were happening, but
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  later, later in life, I asked my mom, I said, mom, you never went
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  to church. Why I was in church.
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  She said, Hun, I, she was look really ashamed when I asked her.
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  And I was like, what, what's going on?
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  She's like, well, I sent you to these things because I wanted to
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  use and I didn't want you on the House.
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  And I was like, oh, isn't that ironic?
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  You sent me to somebody that sent me to a place that's
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  preaching hope and change in your life while you were
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  destroying our family, you know, and your disease and what you
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  were doing. So through that, like I, I, I
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  mean, there was a moment before my mom got clean.
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  That was like everything was falling apart when I had a
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  grandma that lived in Bend. That's why I moved to Bend, that
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  she would basically send a check to the local grocery store to
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  have a credit account so I can buy groceries because we were
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  getting to that point or even the welfare checks were
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  disappearing. And so I, I think I got the
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  point. Just like, God, please, like
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  show yourself and I'm, you know, between middle school, high
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  school, puberty, like all these emotions of the man that's
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  hitting me, like just so much mess in my life and I'm just
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  like, things need to change or I'm going to kill myself.
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  Like I felt like this was like, I don't want to be here.
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  So it's horrible. And then out of nowhere, my
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  mom's like, I'm going to rehab and then I'm like, well, I'm
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  moving to grandma's house had been because it's beautiful up
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  there. And it didn't take too much, too
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  much time until I found myself within a community of youth
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  group community that was very similar to the one I grew up in.
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  So I didn't feel like it was weird versus kids.
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  You know, if you drop a kid in a group with a bunch of middle
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  class put together Christian boys and girls, like they're
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  going to feel odd. I don't, I don't relate to these
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  people, but I was dropped into a youth group with a bunch of
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  misfits like me and we all just like, I didn't know anything
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  about Jesus at the time. I kind of just had a crush on
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  the girl that invited me. So which is not my wife.
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  She's this person still a really good friend of mine.
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  But through that, like God basically revealed himself to me
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  as a as like between my freshman sophomore year in high school
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  and I was like, so like taken back by that and reminded, like,
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  I've been here with you and I don't like what happened to you.
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  I still love you and I've been trying to, I'm working so hard
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  to get you closer to me. And it's just wild that that
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  started there. And then, of course, you know,
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  as at that life progressed, high school got hard world, the
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  world's temptations, all that stuff of like, well, you know,
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  the churchy thing and God's not real.
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  And like all of this, all of the doubts and all of that stuff
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  started creeping in. So like, I kind of walked away
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  from things for a little bit, but I felt like I still need my
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  foot in there. And then I came across this,
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  this, this old guy that heard me saying, I need a job comes up to
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  me in the car and he's like this, He's like, I'm sorry, this
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  might sound weird, but like, I'm looking for somebody to, to work
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  for me. And I'm like, who is this creepy
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  old guy? And then he became like, he, he
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  ended up becoming like a really like a, like a mentor dad to me
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  for a little bit and took care of me.
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  He was the greatest guy to hang out with.
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  I was like, everybody thought it was weird at hanging out with,
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  hanging out with him. But he pretty much treated me
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  like a son that I never heard, like a dad I never had, you
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  know, And he, he supported me. He taught me how to research
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  study the Bible with questions and being curious.
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  And then and then a little bit later after that, I ended up
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  running into another person that I started working for and he
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  became like a brother and taught me a ton of stuff about Jesus
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  and was very patient with me. And then I then I moved to to
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  Portland and that's where I met my wife.
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  So you met? So you met your wife in
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  Portland. How did you meet her?
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  We it was like an online dating thing right when on landing
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  dating was just slightly getting going and it was still kind of
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  weird. And trust me, it was weird.
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  I'm still weird. Yeah, this is some strange
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  people on here. And now I can't imagine doing it
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  now. The whole swiping that just I
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  know it was already tough enough.
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  I our our surfer nice circumstances.
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  It was kind of like I went on some really interesting dates
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  and I was like, man, I don't know.
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  I I don't know if this is what I want to do.
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  And then she messaged out of nowhere, something kind of
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  silly. And I was like, you know what?
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  I'll chat with this person. And then she goes, I don't, I
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  don't really text a lot. And I, I'm like, I like to talk
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  to people like in person, like I'm not into this.
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  I was like, great, you like to communicate.
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  You're real. And so I, I went down and met
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  her for coffee one night and we sat on the bench and I'm sitting
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  there staring at her talking, very intimidated because I
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  already knew that she already had a degree.
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  She had already been, you know, in different countries, like she
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  had traveled. I'd never really traveled.
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  She had way more experience in life, but she was just super
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  sweet, like, just very strong, like in her presence, very
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  intimidating. And I can hear God in my head
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  saying, yeah, this is who you're going to marry.
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  And I'm like, I just met her and this is terrifying.
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  Like it's not one of those like, oh, this would be great.
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  I'm going to marry this person. No, it felt like a very direct
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  command in my head. And I'm like, no, no, no, no,
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  no, no, no, no, no, no, no, no. This is scary.
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  This is super scary. What if I'm going to screw up?
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  You know, I'm not perfect. You know, all the things that
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  I've done in the past, I am not the greatest guy.
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  I've done some things that I wish I could apologize to so
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  many people over, you know, anything in life, everybody's
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  hurt somebody at some place. And I was just like, no, I don't
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  deserve this. Like, no, yeah, this is this is
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  what's going to happen. We ended our hit conversation
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  like, 2 AMI drove home. She went up to where she was
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  living laid in bed. I said, God, I don't want to
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  mess around. I just met this guy with a great
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  connection. What?
• 19:21
  What is this? And he goes, you're going to
• 19:23
  marry this guy? She's like, what if he's an axe
• 19:26
  murderer? I was like when she told me this
• 19:29
  later. Like after we confess these
• 19:31
  things way later, you're like thanks.
• 19:33
  For thinking I was an axe, I was like.
• 19:35
  What? What if you're the axe murderer?
• 19:37
  Why doesn't that to be me? Why can't you be the axe
• 19:39
  murderer? What she's like, wow, just TV
• 19:42
  shows. But yeah.
• 19:44
  And that's, and that's that. That was the beginning of that.
• 19:47
  That was an interesting time for us.
• 19:52
  Yeah. It's it's it's held us together
• 19:54
  like, because marriage is not easy.
• 19:56
  No, it's held us together. When things are going sideways,
• 19:59
  I have to remember, hey, remember he said you're supposed
• 20:02
  to make this work, so you better go apologize or you figure
• 20:07
  things out because I'm going to work on her too.
• 20:08
  And then she'll be like, yeah, I'm sorry about that.
• 20:10
  I'm like, I'm sorry too. Even when it's like you got to
• 20:13
  take a breath and sit back and not escalate, you got to de
• 20:17
  escalate and let it cool off before you like get into hot
• 20:21
  topics and and you know, relationships and even in
• 20:24
  business, like relationships are hard no matter what you're in.
• 20:28
  Yeah, they really are. There's something that's really
• 20:31
  fascinating too about your story is so you hadn't travelled very
• 20:35
  much and then all of a sudden you go to Haiti.
• 20:36
  What? What brought you to Haiti?
• 20:40
  Oh, sheesh. Fast forward.
• 20:42
  So we, Katie and I, got married and we were attending a church.
• 20:46
  And that was during. And then that was the year Haiti
• 20:49
  had the big earthquake. Yeah.
• 20:51
  And I had never been on any type of trip or anything.
• 20:54
  And my heart's big and bleeding. It hurts his heart.
• 20:56
  You know, we're just big bleeding heart people.
• 20:58
  Like we want to help the world. And there was a call to go help.
• 21:01
  And this all the opportunities that first year weren't there.
• 21:05
  And then, which is funny because a lot of people tell you like
• 21:07
  when you get married, don't do any huge major things like go on
• 21:11
  mission trips or do something like just financially don't,
• 21:16
  don't immediately have a bunch of children or don't immediately
• 21:19
  buy, you know, huge changes because it will strain that
• 21:22
  relationship and you'll test yourself because all the
• 21:25
  decisions. But I thought a almost a year to
• 21:28
  the day of the earthquake, we ended up being able to go to on
• 21:32
  that trip. And that was my first, I mean, I
• 21:34
  think I went to Mexico once when I was younger with my grandma or
• 21:37
  something, but nothing like third world country or something
• 21:40
  where you're going to see some stuff that it's going to Rock
• 21:42
  You to the core. And we went down with an
• 21:45
  organization called Forward Edge, which Scott's pretty
• 21:48
  familiar with. And we're down in Carfu.
• 21:52
  We, we served that we helped do whatever they need us to do.
• 21:56
  And I, you know, I, I don't know if it was the adrenaline or the
• 22:02
  endorphins, but I felt like, man, we're coming back here in
• 22:05
  the future. I could feel it.
• 22:07
  And we just started praying about it.
• 22:09
  We get home and the call from another organization that we
• 22:14
  were volunteer with said, hey, we're thinking about basically
• 22:18
  taking over the finances of an orphanage there that's
• 22:21
  struggling. And to do fundraising.
• 22:24
  We need a team to go back to kind of get an assessment if
• 22:27
  this is something we can do, get to know the people on the
• 22:29
  ground, you know, just basically checking out everything.
• 22:34
  And so three or four months later, we're back in an airplane
• 22:38
  flying into Port-au-Prince with very little to no plan.
• 22:43
  And if you'd interview everybody that was on that team, we're all
• 22:45
  going to be honest. We went in not the smartest we
• 22:49
  there at the time, the Port-au-Prince airport was not
• 22:51
  finished fixed from the earthquake.
• 22:53
  And so we're dumped out into a basically a metal shed building
• 22:57
  that's their custom and then pushed right out to the street.
• 23:01
  And we didn't have transportation because our plane
• 23:03
  was five hours late and no way to communicate, no cell phone,
• 23:06
  no nothing. And one guy on our team, he had
• 23:11
  been to the village before, but one other time and knew the
• 23:14
  village name. And somehow we befriended some
• 23:16
  Haitian guys that a car that do like taxi work and we convinced
• 23:20
  them to drive us out there. Keep in mind that country is
• 23:23
  known to have kidnapping and a lot of things go sideways.
• 23:28
  Really. Quick for anybody with this kind
• 23:31
  of skin tone, but I think the way we just went in like with
• 23:35
  this old like, hey, we're let's get to know the guy we're
• 23:38
  chatting with, like we get any weird vibes or whatever, we're
• 23:41
  just going to be like, no thanks, we don't need your help.
• 23:43
  Well, because so we get in this rig and I'm like, I'm going to
• 23:46
  sit in the front seat with the guy because I want to make sure
• 23:49
  I could. I'm like, I want to wash his
• 23:50
  hands. What he's doing, who's talking
• 23:52
  to, even though they're speaking in Creole, I don't know any
• 23:54
  Creole. We make it out to that orphanage
• 23:58
  and we end up spending a week with the founder and hanging out
• 24:01
  the kids and sitting under a net and are sleeping under Nets and
• 24:05
  getting eaten alive. And and that began the journey
• 24:09
  of the next 7-8 years of our life.
• 24:11
  And that cut going back and forth in that country every six
• 24:13
  months. I mean, that's a, that's a huge
• 24:16
  chapter of your life to, to spend there and to experience so
• 24:21
  much of a different culture, because I, I don't, I don't
• 24:24
  think most people even get out of the country for even a week
• 24:28
  or two. And even if they do travel,
• 24:32
  they're traveling to like a resort.
• 24:33
  It's, it's, it's, you're not actually seeing the real
• 24:37
  country. You're not really experiencing
• 24:40
  the real culture, the people that are there as you, as you
• 24:44
  kind of think back and reflect on that.
• 24:45
  I, I love that you say, you know, there's, there are things
• 24:48
  that you experience when you go to a country like that, that
• 24:52
  rock your world and you're never the same.
• 24:55
  What do you recall from your time there that rocked your
• 24:58
  world? Maybe a couple things, but what
• 25:00
  do you recall that rocked your world, that really caused you to
• 25:03
  see really what you do and how you live your life differently
• 25:08
  today than maybe before going? I mean, definitely seeing
• 25:15
  poverty at a level that even when we see people on the
• 25:19
  streets here, like our homeless people, their poverty is like,
• 25:23
  I'm not discounting that because we do live in a country where we
• 25:26
  shouldn't. We don't need to have that.
• 25:28
  But when you go to somewhere like Haiti where poverty so much
• 25:32
  so there is no, there's not even a place to go get food for some
• 25:34
  kids and you could see their hair color changing and you're
• 25:38
  like this. It's so, so much poverty that
• 25:42
  you, your brains like, I want to fix this, but that's maybe the
• 25:46
  typical like, I don't want to be a white savior per SE, but you
• 25:48
  want to, you're everybody's compelled to want to help people
• 25:52
  And so you want to fix it in your brain.
• 25:53
  Just trying to wrap your head around it.
• 25:56
  It's just, it's just hard. You got to realize there's a lot
• 25:58
  of things you have no control over and letting go of like the
• 26:03
  little things. The country also taught me
• 26:06
  patience. If you know anything about
• 26:07
  Haitian island time and anybody watching that that's been there
• 26:10
  and or anybody that is Haitian watching that they know better.
• 26:14
  You just have to learn how to just put aside your own
• 26:17
  ambitions and go, hey, if they're going to show up,
• 26:18
  they're going to show up. I said 2:00.
• 26:20
  They show up at 5. You know, it's OK.
• 26:24
  But but another thing that Brock that showed me is once you get
• 26:30
  to know people, they're it's like it's hard to compare them
• 26:34
  to us. But in a way, the social
• 26:36
  structures are very similar to how we are.
• 26:38
  We are our community. You'll need somebody.
• 26:41
  It's like, yeah, I got I just got to go figure out how to make
• 26:43
  money to feed my kids, get them in school, take care of my
• 26:46
  house. And it's just like that's
• 26:48
  everybody wants to do is just take care of their family or
• 26:50
  tribe. In essence, it's like we're all
• 26:53
  doing that. We just do it differently.
• 26:55
  And then if the, the, the hospitality we received there
• 27:00
  was also great because like, if you're walking in a village and
• 27:05
  somebody wants to get to know you, they're inviting you in and
• 27:07
  like, try to like give you stuff that they should be giving away.
• 27:09
  But to them, it's like, it's my honor to give you say like some
• 27:13
  food that I cooked that I probably need to be eating, but
• 27:15
  I want you to eat. And like that, that just gives
• 27:18
  them some humanity of like, I'd get to do this for a guest,
• 27:22
  which they don't normally get to do that.
• 27:23
  And you, you can't say no. It's as hard as you want to say
• 27:26
  no. I had to train a lot of people.
• 27:27
  Like you just have to say yes because it brings them so much
• 27:31
  joy. We could figure out how to take
• 27:32
  care of him later, but let them have this moment.
• 27:37
  Seeing all that. It's like, OK, got to slow down
• 27:40
  people. We're all human.
• 27:41
  We disagree or agree like we're all human beings.
• 27:44
  And that's, and that comes to my faith.
• 27:45
  It's like there's not US versus them.
• 27:48
  It's we're all creation. We're all human beings.
• 27:51
  We're all from the same creator, no matter where our beliefs are.
• 27:54
  So we all just need to love each other as simple as that's out.
• 27:58
  But yeah, Haiti, yeah, Haiti. You know, I've, it broke my
• 28:04
  heart. I fell in love with it.
• 28:06
  Like, yeah, there's a lot of that there.
• 28:08
  You know, the ups and downs. We lost people we really loved
• 28:12
  for some tragic stuff that happened there over 7-8 years.
• 28:14
  Our original orphanage director, we had him come to stay with a
• 28:18
  few times he went, he also had a big heart.
• 28:20
  So he was driving to far off villages to help teach them
• 28:24
  basic like reading and writing and math, like a school, and
• 28:29
  then taking food to them. And on his way back, he had two
• 28:33
  of the teenage kids from orphanage helping him.
• 28:35
  He was going down a hill and I think his brakes went out.
• 28:38
  And if you know, if you know anything about Backcountry, it's
• 28:41
  if the roads are like this, there's nowhere to stop.
• 28:43
  Like your brakes are out, you're done.
• 28:45
  And so he rolled and he had a concussion and passed away.
• 28:49
  And that was that rocked all of us.
• 28:53
  So, yeah, losing, losing people there was tough because it
• 28:56
  happened too much. And so it just made you cherish
• 28:59
  your time with people more here than here.
• 29:02
  It's like you call 911 and he if there was nine on one services,
• 29:05
  he probably would have been saved, you know, but not there.
• 29:09
  It's just it's different there. You, you really have to cherish
• 29:12
  all the moments you have. It's interesting because when
• 29:15
  you live in the States, United States here, there's kind of
• 29:18
  like this, there's almost kind of like this blanket that you
• 29:21
  kind of almost feel like nothing, like nothing is so far
• 29:24
  out of reach that you couldn't get help, that you couldn't heal
• 29:27
  from something, you know. You know, you go to another
• 29:29
  country, you break your leg or you have a trauma happen.
• 29:36
  Most people don't always recover the way that you would here in
• 29:39
  the States. You know, it's funny because
• 29:41
  we've had stuff with like doctors and going to see doctors
• 29:44
  and you know, there's frustrating things that happen
• 29:46
  with a pharmacy or, you know, fill in the blank and alone.
• 29:50
  I was I was trying to remind my wife this last week was is like
• 29:53
  just think about the people that literally wait for months to see
• 29:57
  someone about something that they need immediate care for.
• 30:01
  And or it's something that's a simple fix like cholera.
• 30:05
  Yeah, they have like here we get anything like that, We have ways
• 30:09
  to get to get rid of dehydration.
• 30:11
  We can drink water, we have electrolytes and different
• 30:14
  things we can treat there. It's like it's, it's almost
• 30:17
  death. Yeah, it's, it's pretty tragic
• 30:20
  for little things like that or, or just clean drinking water
• 30:23
  that's not full of parasites or. Yeah, I was going to say.
• 30:25
  I was going to say even just like the smallest thing of
• 30:27
  water, like in another country of clean water.
• 30:31
  And yet, you know what's our problem here in the United?
• 30:33
  States, Well, my water's not flavored.
• 30:35
  My water's not flavored enough, right?
• 30:38
  It, it's not the, I don't like orange flavored water.
• 30:40
  I, I prefer strawberry or whatever.
• 30:43
  You know, it's it's interesting to think about even the most
• 30:46
  basic things, right? Yeah, our of this re entry is
• 30:50
  we'd spend like a week or so there.
• 30:52
  Anytime I came back into country and would go through customs and
• 30:56
  get back into the, the American life, it always was this culture
• 31:00
  shock of like, oh, it's all me, me, me.
• 31:02
  But how do I get what do I get? Everything's at my fingertips.
• 31:06
  And it was like my brain, it was always a week or two recovery
• 31:10
  just from only being there a week.
• 31:11
  And I had new people there that lived there full time.
• 31:14
  And I was just like, wow, this is so hard to jump back and
• 31:17
  forth. And I still have friends in the
• 31:18
  mission field. So I'm in Uganda, so I'm still
• 31:20
  in 80 and, and yeah, it's, it's, it's a yeah.
• 31:26
  I'm I'm. It's hard to.
• 31:27
  Explain. Yeah.
• 31:28
  I'm curious because, you know, when I was in, when I was in
• 31:32
  Sierra Sierra Leone a number of years ago, I, I remember coming
• 31:36
  home and the connect, the richness of the connections with
• 31:41
  people. People just want to know you.
• 31:43
  They want to spend time with you.
• 31:44
  They want to get to know you. And it's interesting because
• 31:47
  then you come back here into the US and it's almost like no one
• 31:51
  wants to really know you. You know, you, you can sit down
• 31:54
  and have a cup of coffee with someone and they don't really
• 31:57
  want to know you, They want to tell you about them, right.
• 32:01
  It's, it's one of those things of like, you would know this
• 32:04
  because you're so curious. The importance of a question to
• 32:07
  open up conversation to have such an interest in someone else
• 32:12
  really does create a powerful bond.
• 32:15
  And I, and I'm curious as you've come back, have you, have you
• 32:18
  felt that lack of bond, you know, with an initial, you know,
• 32:22
  couple weeks of being home? And how do you create a powerful
• 32:26
  community so that you have those deep roots and deep connections
• 32:31
  that you're not like on an island by yourself, you know, in
• 32:34
  the middle of Beaverton or Oregon City or wherever you are?
• 32:37
  How do you make that connection of community?
• 32:41
  That's a good question. It I would say if you knocked on
• 32:49
  our neighbor's door in our community before we went to
• 32:54
  Haiti, we probably wouldn't know any of our neighbors.
• 32:59
  If you'd say after both places we've lived, the two different
• 33:03
  locations, it's a whole different thing.
• 33:05
  The last place we lived once we left, we did get somebody say
• 33:09
  that nobody does like gets together and hangs out in the
• 33:11
  cul-de-sac or chats anymore and we're like, oh man, but it was
• 33:15
  so rich everybody that kind of didn't get along.
• 33:18
  We figured a common ground and just got along and we're get to
• 33:21
  know each other and then here our our place in Beaverton, we
• 33:26
  just naturally are curious about our neighbors with with
• 33:29
  boundaries, right. Some people just don't want to
• 33:31
  be bugged and that's totally fine.
• 33:33
  But those are sprinkling and and like, and even if you have
• 33:36
  aggressive neighbors that are like that's my and I was like, I
• 33:40
  learned this when where I was working at Starbucks in college.
• 33:43
  Everybody never understood why the grumpy guy that came in in
• 33:46
  the morning, like the quote UN quote Boomer.
• 33:49
  How did I get to him? I was like, well, he speaks in
• 33:51
  sarcasm. You just have to learn how to
• 33:53
  see the cues. And so I just started like
• 33:56
  lightly sprinkling some back and then he'd smirk and I was like,
• 33:59
  I got him. Next time he came in, I just
• 34:02
  laid it in and they were like, how did you do that?
• 34:04
  I'm like, you just have to be curious enough to see what's
• 34:07
  really going on in their life and word of how do they speak?
• 34:11
  And so when you meet your neighbors, like, OK, this
• 34:13
  person's a little like a little high anxiety.
• 34:15
  So speak things that are more like comfort and like, you know,
• 34:20
  safety. This other person's adventurous
• 34:21
  talk about adventure. This person, you know, you know,
• 34:24
  there's just, but it's not like just jump in their lives.
• 34:27
  It takes time to develop that. Luckily we are in an HOA where
• 34:31
  they put on a barbecue and we decided to be the ones to take
• 34:35
  that on because we have to know everybody.
• 34:37
  And so we just try to have fun and then we try to host like
• 34:43
  special things. We have a lot of people from a
• 34:45
  lot of Asian countries with some Chinese, Taiwanese, Korean, like
• 34:50
  Japanese. And we did the Lunar New Year to
• 34:52
  respect them. We said, Hey, we want to do this
• 34:55
  with you guys. How, how do we do, how do we
• 34:56
  host and do this respectfully? And they all got so excited.
• 35:00
  We filled the whole house up a lots of delicious food.
• 35:04
  And that's it's just getting that it's like you kind of have
• 35:06
  to be vulnerable enough to open up and get to know people.
• 35:09
  It's not always perfect. You're going to have some things
• 35:12
  you got to use boundaries with and learn how to navigate that.
• 35:15
  But like, wouldn't that be better to know your neighbors by
• 35:18
  name than not to know? So if something happened when
• 35:20
  you're gone or to you, your neighbors know that's not that
• 35:23
  does that doesn't look right? I think I'm going to call that
• 35:26
  in. I'm going to go check on them.
• 35:28
  We have a 91 year old that lives next to us.
• 35:30
  This lady takes one medication, super healthy, like I don't
• 35:36
  like, I've been learning as much as I can from her stories.
• 35:40
  Just a she's just a like, just a rock star lady, super nice and
• 35:46
  like, yeah, it's just getting to know people.
• 35:49
  And then there's another lady here.
• 35:50
  She's Taiwanese or from Taiwan and, well, no, born here, but
• 35:55
  her family's from Taiwan. And she's lived here for so
• 35:59
  long. She's like, I feel really
• 36:00
  embarrassed. I don't know everybody.
• 36:01
  It's like, that's OK. There's time to do it now.
• 36:04
  And like, I see her and I'm like, yelling at her name, Like,
• 36:06
  hey, how you doing? She's like, hey, Randy, like
• 36:10
  that's you kind of like, like the tool time thing.
• 36:12
  Like, that's a thing. Yeah, but like, but there's also
• 36:15
  careful. You got to be careful with the
• 36:16
  boundaries. Like respect your neighbors.
• 36:18
  Don't ask too much if they don't want to share it.
• 36:20
  Just it's an OEM and if they want just like this much that's
• 36:24
  OK. It's funny you say that because
• 36:26
  it doesn't take a lot. It it, it, you know, it's just,
• 36:29
  it's just a small little bit. You know, when we moved into our
• 36:31
  house about a year ago, it was probably like the second week we
• 36:34
  were here and I, I saw the neighbors dog wandering around
• 36:38
  the yard and they weren't around.
• 36:40
  And I was like, I don't know if the dog's friendly.
• 36:43
  I don't know if the dog's nice. And I'm like, OK, kids go in the
• 36:46
  house. And you know, I lured the dog
• 36:49
  back into their backyard. The, the latch on their gate
• 36:51
  wasn't, wasn't latched all the way.
• 36:53
  And so I lured the dog back in and, and then later on I, I
• 36:57
  knocked on the door after I saw they came home, I was like, Hey,
• 37:00
  just want to let you know your dog was out.
• 37:02
  I, I corralled them back into the backyard and, and closed it
• 37:06
  back up. Just wanted to let you know.
• 37:07
  And they're like, oh wow. And the same, you know, it could
• 37:10
  be something as small as like you see the neighbors garage
• 37:13
  door open at 11:00 at night and maybe you go and knock on the
• 37:17
  door or maybe you just go push the enter button on the key
• 37:20
  button so it closes. You know, it's just the small,
• 37:23
  it's just those small little things that can really make a
• 37:26
  difference in connecting with people, which you know, is one
• 37:29
  of the key things from what I understand with your life is
• 37:32
  look at this. Just find the small things that
• 37:35
  can make a big difference. Why is it important to look for
• 37:38
  small things that can make a big difference not only in other
• 37:40
  people's life but also in your life?
• 37:43
  Well, people are like also like to be seen like we live in such
• 37:48
  an individualistic, hyper individualistic world where
• 37:52
  we're on our screen so much and I catch myself doom scrolling
• 37:55
  and I have to put it down. I'm like, what is happening?
• 37:58
  Why am I doing this? And it's like, it's not that we
• 38:01
  think we're having connection there and we're not.
• 38:03
  We think we're learning a ton of stuff and where it's going to
• 38:05
  help us and be useful. And it's like, not really, but
• 38:09
  people want to be seen like and for the longest time, like I
• 38:13
  just, I don't know, I just didn't approach things right.
• 38:16
  And I was also some, this is I'm going to figure out how to
• 38:19
  connect these two. I was also curious why certain
• 38:21
  people are so successful at certain things.
• 38:26
  And I was like this person so optimistic, it makes me sick.
• 38:31
  Like I used to be very kind of pessimistic about it.
• 38:33
  And then I was like, oh, you have to be optimistic because
• 38:37
  you also have to be optimistic for yourself.
• 38:40
  Not just being nice to others, not fake nice, but look for
• 38:43
  specific things that make that person valuable and just go on
• 38:48
  it. You see them doing something
• 38:49
  well, Hey man, I really like that you do this very specific
• 38:51
  thing really well. Or like we have a new, another
• 38:54
  new neighbor and she's really good about keeping things clean
• 38:57
  and tidy. And I could tell she's prepping
• 38:58
  it for retirement. Make sure everything's done.
• 39:00
  She'll touch anything for another 20 plus years, right?
• 39:03
  And I'm like, I was like, I really appreciate you, you, you
• 39:06
  making me feel like I need to do more work on the front of the
• 39:09
  house and keep things all clean and like, I really appreciate
• 39:12
  you. And that created that connection
• 39:13
  for her. It was like, oh, they appreciate
• 39:15
  me. I was like, and then she'll say
• 39:17
  she'll bring little treats over like, Hey, I just want to show
• 39:19
  you I appreciate you. And and just like that, speaking
• 39:24
  those things to people like so much more valuable words of
• 39:29
  affirmation go a lot farther if you're intentional with it, like
• 39:33
  what I did there and, and being curious about people.
• 39:36
  But anyways, I hope that answered your question.
• 39:39
  I think, I think it's Jay by the way, for those who are going
• 39:41
  what you have my intentional, intentional espresso company,
• 39:45
  there's, there's a lot of intentionality behind what he
• 39:48
  does with his work, which I kind of want to get into that a
• 39:50
  little bit 'cause I find that also interesting because you
• 39:53
  know, there's business owners, there's entrepreneurs, but the
• 39:56
  ones that really do well are the ones that see a need and they go
• 40:00
  to fulfill that need. And we've talked about that.
• 40:02
  We were talking about that before we even started the
• 40:03
  podcast is that it's, you know, an entrepreneur is someone that
• 40:07
  looks for a need and then they go and they fulfill it.
• 40:10
  You have a very specific niche that you that you go towards to
• 40:14
  really help people explain a little bit more about where
• 40:17
  intentional espresso came from. Yeah, yeah.
• 40:21
  So I threw a series of events was on this program.
• 40:26
  I think a lot of people might know what I'm talking about
• 40:29
  where you lose a little bit of weight and eat 5 meals a day and
• 40:31
  all this stuff. But I well, there's a point
• 40:34
  where we couldn't like do much at night.
• 40:37
  And because before my daughter was born, I was like, I can't
• 40:39
  eat or drink certain like what are we going to do for fun?
• 40:42
  And then I was like, wait, we could drink black coffee?
• 40:47
  And so we started hitting up like all of the third wave shops
• 40:50
  and just getting like pour overs.
• 40:51
  And I was like tasting and there's all these different
• 40:53
  things about coffee And of course the caffeine is kicking
• 40:56
  in. So my brain is stimulated and I
• 41:02
  started coffee geeking and that started this crazy like
• 41:07
  snowball. And then we're, then I worked at
• 41:09
  Starbucks for college and then I was talking to another friend
• 41:12
  that was in medical sales and he goes, Hey, I bought I or I, I
• 41:15
  hire these carts that come in and do catering for two hours.
• 41:20
  And he told, I can't remember how much he said, but it's time.
• 41:22
  I thought you checked how much and you're, and you're not fully
• 41:26
  satisfied with that. And my brain goes, here's a
• 41:28
  need. You're a coffee geek, how can
• 41:30
  you do it better? And so that kind of started the
• 41:34
  seed. And then he kept bugging about
• 41:37
  it more and more and more. And then as I got into my junior
• 41:41
  year in college, I realized that corporate world wasn't going to
• 41:44
  be for me my, my ADHD, not knowing that's what it was.
• 41:48
  But like that brain in an Oscar brain was not going to work in
• 41:53
  the accounting and finance world.
• 41:55
  That's what I was kind of working towards and the business
• 41:58
  world. And so I just kind of let it go
• 42:02
  and let my brain just one night go nuts on this whole idea of
• 42:05
  intentional espresso. And then my my wife got laid off
• 42:09
  also that summer and we drove to Canada with my six month old
• 42:13
  daughter to go on a week fit. Like we just, I know we don't
• 42:16
  have the money to do this, but we're going to go do this to get
• 42:18
  away. And on the drive up there with a
• 42:20
  napkin, we started the whole like she wrote it on a piece of
• 42:23
  napkin. I'm driving.
• 42:24
  We just dialogue her and I. We are the best balance of
• 42:28
  power, I'd say, because she she asks like tons of follow up
• 42:33
  questions, which it's helped me go, OK, I need to look at things
• 42:36
  differently and that's why you having the right person in your
• 42:40
  life, man helps. So we we started the whole idea.
• 42:43
  I drew out, I knew penny this structure.
• 42:46
  I need to build a cart like this.
• 42:47
  I need these systems in place. I knew accounting.
• 42:51
  I knew a lot of different things are ready how to set up a
• 42:54
  business, how to do an LLC Somehow I knew a lot of how to
• 42:57
  do a lot of this stuff. So that's because I'm curious.
• 43:00
  I want to know a lot of different things.
• 43:02
  And through that trip, we came back and started everything,
• 43:07
  built the website, built everything.
• 43:09
  Didn't really know a lot of stuff we were doing.
• 43:11
  We just made it happen. Figured out navigating the
• 43:15
  health department, how that works.
• 43:17
  The pros like the NAV, just learning all those weird little
• 43:20
  Gray areas with things, finding a location to store things that
• 43:24
  I could officially store things properly.
• 43:26
  And yeah, it was just, it's taken off from there.
• 43:30
  Went from thinking that I was just going to do farmers markets
• 43:33
  and a few caterings a month to scrap that.
• 43:36
  We're going to redesign everything and do something
• 43:39
  different. But there was a pivot point in
• 43:42
  2017 in November where all of my stuff was stolen.
• 43:47
  Like I didn't even tell you don't have no idea about this.
• 43:50
  So I was had two events that morning, 1 was a catering and
• 43:53
  one was a vending event. Back when I would do sell off
• 43:56
  the the cart and I got up at 5:00 AM, it was going to be a
• 43:59
  really long day. I walk outside, I had a 4 by 8
• 44:03
  or 5 by 8 cargo trailer. It was missing.
• 44:06
  It was not on the back of my rig.
• 44:08
  I had it locked everything. And I looked down you see the
• 44:11
  scrape mark along the road and they stole it.
• 44:15
  And I sat there going what do I do?
• 44:20
  And then I went back in the house and I said, honey, I woke
• 44:24
  her up and said, somebody stole all of our stuff.
• 44:26
  I'm going to go sit at Starbucks.
• 44:27
  I'm going to figure this out calmly.
• 44:30
  But now we're looking back, she's like, you came in and I
• 44:32
  thought you were going to be freaking out.
• 44:34
  I was like, I just went into like, this is drama mode and
• 44:37
  there's no, no freaking out. I got to fix the problem.
• 44:40
  And that's what it takes. Actually an entrepreneur too.
• 44:42
  And when crap hits the fan, you're like, OK, what's the
• 44:45
  solution to fix it? I'll, I'll, I'll cry later.
• 44:49
  We just don't have time to cry because, yeah, this sucks, but I
• 44:52
  don't want to. We got to fix it.
• 44:54
  So, yeah, we went through that. And then what the beautiful
• 44:58
  thing was is I met some other awesome people in the coffee
• 45:01
  industry. The owners of Case Study stepped
• 45:04
  up. He reached out to me and was
• 45:07
  like, hey, man, I see. I hear what happened to you.
• 45:10
  I'm going to send a cart and a barista out.
• 45:12
  Just pay the barista. You don't owe me nothing to help
• 45:15
  you out. And I was like, what?
• 45:17
  I was like, dude, I love you guys.
• 45:20
  And so I want to make sure the news heard about it so I can
• 45:23
  like, I'm like, they're awesome. I love those guys.
• 45:27
  And even Evan Eldredi reached out was like, hey, we have this
• 45:30
  espresso machine, can you use it?
• 45:31
  And unfortunately we couldn't use it, but it was like cool
• 45:33
  things like that. And the food caterer I was
• 45:35
  working with that night, Cam and Cam catering Terry's like, I'm
• 45:41
  really sad this is happening. Like I don't even know what to
• 45:44
  say. Like she was like torn, like, I
• 45:45
  need you. But at the same time, this is
• 45:47
  horrible. She's like, by the way, I have
• 45:49
  an older espresso machine back at our at our catering location.
• 45:54
  We used to use. Do you want me to bring it and
• 45:57
  see if you can actually make it work?
• 45:59
  And so then I called Black Rabbit services since Saturday
• 46:02
  morning and they're not open on the weekend.
• 46:03
  I called a guy and he's like, he's like, whatever you need,
• 46:07
  man. I was like, really, It's like I
• 46:08
  was like, this is the machine I have.
• 46:09
  What part should I take with me? He's like, just stop by.
• 46:12
  I'll give you everything you need to like take with you just
• 46:14
  in case. And we just found another temp.
• 46:16
  We just made it happen. And that's where Terry was like,
• 46:20
  I knew I wanted to work with you for here on out.
• 46:22
  When you were able to pull that off, I was like, you just saw
• 46:27
  that's what clients just want you to solve problems.
• 46:30
  Like they don't have time to fix that.
• 46:32
  And she had a client that she did not need to say, Oh, by the
• 46:34
  way, the coffee cater can't come in now because this happened.
• 46:38
  Like not that they would be mad, but you still want to perform
• 46:42
  and take care of that client without them knowing.
• 46:45
  So we ended up from instead of just having one cart, we had two
• 46:48
  there. And all these people just show
• 46:50
  up to help me. And then they told me to go sit
• 46:51
  down. You've had a tough day.
• 46:54
  We're going to work the cart. And I'm like, what?
• 46:57
  So it like Brian from relevant coffee in Vancouver.
• 47:00
  Love that dude. Rachel from Thornton Family
• 47:04
  Roasters and then yeah, shoot Russ and and yeah, from case
• 47:12
  study. Yeah.
• 47:13
  I was like, thanks guys. Like, wow, that is like huge.
• 47:18
  But so we went through that and that was that was a tailing that
• 47:22
  was telling me like, OK, this happened.
• 47:25
  I just take insurance and quit. And my gut was like, you don't
• 47:28
  quit. That's not how you work.
• 47:31
  And if you're ever going to make it a business, you just you, you
• 47:33
  got to find the solution and not quit.
• 47:36
  And so we just redesigned and built a couple different carts
• 47:39
  and then that that that suffice. We had, I ran 2 carts for a
• 47:44
  little bit as and then COVID hit.
• 47:46
  So I was like gearing up. And then so 2020 was the year we
• 47:53
  were supposed to admit, get our big stride, our systems in
• 47:56
  place. And it was just me running out
• 47:58
  with a bunch of temporary baristas working with me and
• 48:01
  COVID hit. And that's another moment where
• 48:03
  I thought, am I just going to sell everything and just be
• 48:07
  like, this is, this is blow #2 like this is I'm already kind of
• 48:12
  in debt building this guy take, you know, credit card, just
• 48:15
  trying to make it work. I knew I was going to get to a
• 48:17
  place. And then I just felt God's like,
• 48:21
  Nope, just hold on, hold on. But I want you to be responsible
• 48:24
  with your money. Everything you do, no excess,
• 48:28
  anything, just tighten it up and just wait.
• 48:31
  You, you're set. You're fine.
• 48:33
  Just I'm like, OK, OK. You know, you just don't know
• 48:36
  because as a business owner, I've watched a lot of people
• 48:38
  because you have to take on debt that still pay for your overhead
• 48:41
  even as you're a one man show you still have insurance to pay
• 48:44
  for any payments on. Anything else you have to pay
• 48:45
  for. There's still cash flow going
• 48:47
  out. And so, and then SBA was a huge
• 48:51
  blessing that came through the EDIL, anything like that I
• 48:57
  applied for. And of course, as a caterer, you
• 49:00
  completely qualify because there's huge losses I had.
• 49:04
  And so I mean, I didn't get rich on any of that stuff.
• 49:07
  It was just able to restructure and clean up debts that
• 49:11
  occurred, like pay for things and just get things packaged up.
• 49:15
  And yeah, it was, it was such, it was an interesting moment.
• 49:19
  I really thought I was done. But through that, there were
• 49:23
  other coffee companies that started and like 2122 and I was
• 49:29
  watching them. One particular is called Night
• 49:32
  Owl Coffee in Dallas, TX. And at first I was like, what is
• 49:36
  this guy doing? He's just just very candid, just
• 49:39
  off the cuff, crazy Texan. Like who is this guy?
• 49:43
  Like he's doing some just just being weird.
• 49:45
  I was like, as a Portland coffee geek, I was like, you can't do
• 49:48
  that. No, we don't pull shots like
• 49:50
  that. My brain my black and white
• 49:51
  like. But then I was like, OK, Randy,
• 49:53
  stop. Like what is he doing extra
• 49:56
  outside of you can keep that core principle you already run
• 49:59
  What other things this guy doing?
• 50:01
  I was like, I'm just going to reach out to him.
• 50:02
  We live in completely different cities.
• 50:04
  I admire his work. I just want to reach out and get
• 50:06
  to know this guy and see if I can learn from it. him and I
• 50:09
  struck up a great friendship. I went out to see him a few
• 50:13
  times, but once Dallas saw him at Houston at a coffee Expo, I
• 50:16
  was absolutely inspired by how he was doing things.
• 50:20
  I come from coffee. He comes from not coffee.
• 50:22
  So it was like, I'm learning from this guy and then he would
• 50:26
  call me and say, dude, I'm just building, we're building carts
• 50:29
  on the fly. Where are these parts at?
• 50:31
  You know, all the mechanics of stuff.
• 50:33
  And I'd be like, by this part, this part, that's what you need.
• 50:35
  He's like, dude, thank you. And so we all, we developed this
• 50:38
  little tight knit community amongst about 4-5, six of us
• 50:42
  that like look out for each other.
• 50:43
  But he started doing, he started taking the bar instead of just
• 50:47
  plain old catering, why don't we use this as a marketing and
• 50:50
  branding tool for our brands? So everybody loves coffee, but
• 50:55
  why, why aren't we just pairing up with like, like Caterpillar
• 50:59
  and be like, let's do a brand launch or some store and your
• 51:02
  stuff's on everything. It's not about us, about you
• 51:04
  guys. We're giving out coffee and
• 51:06
  creating these crazy moments around coffee.
• 51:09
  What we were always focused on doing in a cafe, now we can do
• 51:12
  anywhere. And so I, my brain, just, my
• 51:16
  brain blew up. My entrepreneur mind was like,
• 51:20
  oh, I get it. And so then I went and visited
• 51:23
  him as I saw what he was doing and he goes, dude, you're not a
• 51:26
  caterer. You're in events marketing and
• 51:28
  catering. Like you're more events
• 51:31
  marketing branded mindset than you're just catering.
• 51:35
  And when you get past that mindset and you realize what
• 51:38
  that is for you. Because at first I'm like, what
• 51:40
  do you mean? My brain's just not?
• 51:42
  And so then I just got curious. I'm like my curious brain
• 51:45
  started just Wheeling through. OK, well, if it's defined that
• 51:48
  way, it looks like this and it looks like that.
• 51:51
  And so then I realized, oh, this is something a lot of people
• 51:54
  don't even realize is possible. Even though we live in Portland
• 51:58
  and coffee catering has been around since the 90s, there's
• 52:01
  plenty of forefathers of businesses that have been here.
• 52:04
  They're not here anymore. But to start changing it and
• 52:08
  putting custom stickers and logos on stuff, it seems like
• 52:12
  him and Dallas and a few others kind of started that.
• 52:17
  And then I picked it up and other people picked up.
• 52:19
  And next, you know, there's a zillion of our startup coffee
• 52:22
  carts out there also follow that same pattern, which is kind of
• 52:25
  cool because like we were there before everybody else and it's
• 52:29
  happened here in Portland. We, we know we're watched and we
• 52:31
  at first it was kind of weird to see people take the idea.
• 52:34
  But I'm like that, that says we're doing the right thing.
• 52:37
  What are we going to do next? How are we going to tailor?
• 52:40
  How are we going to innovate and do some things that isn't just
• 52:43
  throwing a sticker on something? It takes actual talented people
• 52:46
  behind the bar to pull it off and that's where hospitality
• 52:52
  comes in, being curious about the client, how to fulfill their
• 52:54
  needs and where they were. What are they?
• 52:57
  What are the outcomes they want with these events?
• 52:59
  I mean, sometimes they're just basic catering, but there are
• 53:03
  few there like, hey, we have this objective, how can you help
• 53:06
  us get there? My wife gets on it.
• 53:08
  She loved This is Her world and she's taking over the sales and
• 53:11
  marketing side of stuff. She's the one that creates all
• 53:13
  the videos and content now and she sits with them and it's
• 53:16
  like, OK, I, I, we, let's pull this off.
• 53:19
  This is what we're going to do. And she'll send proofs and send
• 53:21
  mock ups and they just love it. So it just takes the right,
• 53:25
  you're going to be solving problems.
• 53:27
  But within that you also have to set up systems, right?
• 53:32
  If you, if you can't, I always stress this people, if you can't
• 53:35
  set up a cart system at 30 minutes or less, then you're
• 53:40
  loose. You're, you're, you got problems
• 53:43
  because, because if you start quantifying that you want to
• 53:45
  scale to like say 4050 sixty $1000 a month and duplicating
• 53:50
  that over and over again and then having baristas trained to
• 53:52
  tear down and like do that over and over again.
• 53:55
  You will start seeing a lot of pain when you hit like that 15
• 53:59
  to 20 catering the month. You'll start noticing some
• 54:02
  cracks in your systems like, oh, they didn't put this here and I
• 54:05
  got four more hours of filling this and there's a lot of stuff
• 54:09
  that just starts falling through.
• 54:10
  I think I bet you could do it. Yeah, I have 20.
• 54:12
  I'll tell him 20 caters a month till starts the end.
• 54:15
  Or you'll get tired if you're doing them all because you're
• 54:17
  spending all day long. So I immediately knowing my
• 54:20
  corporate background, being in like Starbucks and when I was
• 54:22
  21, I was one of the youngest Carl's junior restaurant store
• 54:25
  manager, the 21 learning systems and going, hey, I didn't like
• 54:30
  the corporate world, but I love the systems part of corporate
• 54:32
  world. And so putting an SOP together.
• 54:35
  So we developed, we have a handbook that we're about to
• 54:38
  finalize. It's just for our internal work
• 54:40
  as literally how to do everything that we do for
• 54:44
  employees. Just a little thing like how do
• 54:47
  you dial in espresso or this the we call it the OOSHIT.
• 54:52
  Like what do we do when this happens?
• 54:54
  We have that page because there's so many things that can
• 54:58
  go wrong and and yeah, and it's you just most people don't know
• 55:02
  what to do. You know, what I love about that
• 55:04
  is it's, it seems like you've become a master of the pivot.
• 55:09
  You know, for, for those of you guys listening, like the pivot,
• 55:11
  like in basketball is like, you know, when you, when you're
• 55:14
  going to go One Direction and you decide to go another and you
• 55:17
  plant 1 foot and you turn there, There's a, there's a pivot when
• 55:22
  it comes to entrepreneurship, when it comes to life, when
• 55:25
  something's not working, you have to pivot.
• 55:28
  You know, when when life seems to fall apart, you pivot and you
• 55:30
  try something else. And what's really fun, what's
• 55:33
  really kind of funny is like listening to your story,
• 55:36
  understanding like your personality of like everything
• 55:39
  black and white, like this is the way it has to be done.
• 55:41
  You know, there's a lot of people that have a really hard
• 55:44
  time pivoting of like, OK, so you know, this is the problem.
• 55:48
  This is the only answer. But for you, there's not just
• 55:51
  one answer. It's about diving into the
• 55:54
  problem and saying, OK, what are the what are all the options?
• 55:57
  What about this? What about this?
• 55:58
  You know, there's a guy over here that's doing this.
• 56:00
  Well, what if we tried this? And so it's interesting to me
• 56:03
  that you've kind of become the master of pivoting within
• 56:06
  coffee, you know, specifically with what you're doing.
• 56:11
  I'm curious, how did you fall in love with pivot?
• 56:13
  Maybe you haven't fallen in love with pivoting.
• 56:15
  How have you gotten good at pivoting when life throws you
• 56:20
  curveballs? Because I know a lot of people
• 56:22
  that you know, you know, something happens in their life.
• 56:25
  Their morning is just slightly altered and the rest of the day
• 56:29
  is ruined and they're not able to pivot.
• 56:31
  How do you get? I get good at pivoting with
• 56:33
  problems. Oh man, that just takes time.
• 56:37
  I mean, I, I do remember when I was younger that that stuff
• 56:40
  would mess with my mind too. And I could not understand.
• 56:42
  I put it can't change. But I, I also like had a, a
• 56:47
  stint there where I did business to business sales and I was pure
• 56:49
  Commission around four or five years and I had to pivot all the
• 56:54
  time or I would just not make money.
• 56:56
  And so I was put in this position where I was forced to
• 56:59
  do it. And even when you work high,
• 57:03
  high volume, like say Starbucks or fast food, like their
• 57:06
  systems, but you still have to pivot.
• 57:08
  You still have to work heavy under pressure.
• 57:10
  Something goes wrong and you've got to fix it.
• 57:13
  There's that moment where you're like, well, if that's the
• 57:15
  solution, that's the solution, we'll pivot.
• 57:18
  So it's not a matter of right and wrong.
• 57:19
  It's more like just like there are multiple rights within that
• 57:23
  pivot. Like this happens, here's the
• 57:25
  next step. If this happens, next step is to
• 57:27
  go this direction. And I, I also had to learn how
• 57:31
  to live in the Gray. It's not easy for my
• 57:34
  personality. People that know me well, those
• 57:38
  that know me well enough that really know me, that know that
• 57:40
  I'm not always black and white and I can be funny, but there's
• 57:43
  times I, I give off the impression that I'm super black
• 57:46
  and white and I'm like, no, I don't mean it, but it's just my
• 57:49
  like, it's who I am as a core. And so I'm learning how to live
• 57:52
  and I Gray and be cool with it And like, you know what, we're
• 57:56
  not going to wash that dish at my house to right now.
• 57:58
  It shouldn't be put away in the dishwasher.
• 58:00
  You know, little things. Well, that needs to be done this
• 58:02
  way. It's like, Nope, today I'm going
• 58:04
  to ignore that. It's good for me.
• 58:06
  Yeah, I love you have. To practice, you've got to
• 58:08
  practice those moments where like, I have no control over
• 58:11
  that and that is not a priority right now.
• 58:14
  Like that's just let it go like Elsa.
• 58:18
  Oh goodness, you. Oh, now everyone has that stuck
• 58:21
  in their head. I've I yeah, it it.
• 58:23
  So what I what I love about your story is there are there are so
• 58:27
  many different wild points that come in that all come together
• 58:31
  at the end. And I think we all kind of had
• 58:33
  have this where you you kind of learn something here and then
• 58:38
  later on down the road, you don't realize that 1520 years
• 58:40
  later it comes up to mind you go, oh, yeah, I remember, I
• 58:43
  remember doing this. And you can kind of start to
• 58:45
  apply something that you've learned a long time ago.
• 58:48
  You're you're, you're the curious guy that likes to study
• 58:51
  different things, but you don't just study things and find them
• 58:54
  interesting hobbies. You're unfortunately like me
• 58:57
  where you like, Oh yeah, coffee, coffee is really interesting.
• 59:01
  And then you take a deep dive in a coffee and you're stuck in the
• 59:04
  deep world of coffee and there's there's so many different things
• 59:08
  you can get into. You can get into, you know,
• 59:10
  coffee, cigars, there's whiskey, there's camera equipment,
• 59:13
  there's lighting equipment, there's audio equipment, there's
• 59:16
  computers, there's botany that like the world.
• 59:19
  Beekeeping. It's.
• 59:20
  Beekeeping. We've had beekeepers on the
• 59:23
  podcast, you know it's. That is, that is a whole rabbit
• 59:26
  hole I love going down. I love beekeepers.
• 59:29
  They're fascinating people, but it's really interesting that
• 59:33
  you, you have a love for curious curiosity.
• 59:37
  And you know, and as we're kind of wrapping up, I'm curious for
• 59:40
  yourself, why is it so important to be curious and to learn
• 59:46
  something new maybe outside of your wheelhouse that maybe you
• 59:49
  don't feel like would apply with what you're currently doing?
• 59:55
  The first thing that came to my mind is I was just having this
• 59:58
  conversation after a lunch meeting I had with my wife and
• 1:00:03
  one of our vendors and. I realized that if you're not a
• 1:00:08
  forever learner and you're not curious, you will get stuck and
• 1:00:12
  you'll be that person that goes, oh, I don't know how to use
• 1:00:16
  technology or, oh, and I'm like, I just don't want to be that
• 1:00:20
  person. I like learning new things and
• 1:00:22
  it's fun. You get excited when you learn
• 1:00:24
  new things and then you can relate to people too.
• 1:00:29
  But yeah, I, I mean, that's what I was thinking.
• 1:00:31
  Like I, I don't have, I said to my wife, I think I'm going to be
• 1:00:35
  a forever learner. I, I, I'm on Duolingo for the
• 1:00:38
  last four years learning Spanish.
• 1:00:40
  I barely know it, but I'm like, I want to avidly, like
• 1:00:43
  continually commit to this and just like just learn and learn
• 1:00:47
  and learn and be curious, I think.
• 1:00:49
  And when you learn and you're curious about things, you're
• 1:00:51
  less likely to be prejudice against other people too.
• 1:00:55
  That's also the political thing. I'm like, hey, like if you
• 1:00:57
  actually got to know everybody, we probably all get along pretty
• 1:01:00
  well. We just, we're just sitting on
• 1:01:02
  these hot topics that aren't, shouldn't be hot topics, but
• 1:01:04
  they are. And I, I think that that
• 1:01:09
  curiosity is not there. We're not we're afraid to ask
• 1:01:11
  questions or get to know people. But yeah, I don't know if that
• 1:01:16
  answered your question. Around I think, I think it does
• 1:01:18
  and I love it because it brings up the curiosity piece of like,
• 1:01:21
  what are you curious about right now?
• 1:01:23
  Like even going out of your house, are you curious about the
• 1:01:25
  people that you live around? Are you like, are you afraid of
• 1:01:28
  the people that you live around that you're afraid to go and
• 1:01:31
  talk to them or say something stupid?
• 1:01:33
  Like I think for a lot of people who are listening right now,
• 1:01:37
  it's a great encouragement to hear you talk Randy that like
• 1:01:40
  get out of your bubble and go explore the world that you're
• 1:01:43
  in. Go find a small, a little hobby
• 1:01:46
  that like it. It's we're always looking for
• 1:01:49
  something that's going to make us better in some way.
• 1:01:51
  Like, oh, I'm going to do marketing, so it'll be better
• 1:01:53
  for the podcast or I'm going to go and I'm going to learn to do
• 1:01:56
  decorating for my cake so I can sell my cakes at a higher price.
• 1:01:59
  Like we're always trying to like business, business if I or
• 1:02:04
  entrepreneur, if I everything of like, we're going to use this to
• 1:02:07
  make more money or to make life better versus just go and learn
• 1:02:10
  something fun and exciting. And I'll say this like currently
• 1:02:14
  my, I'm going to throw myself under the bus with this one.
• 1:02:17
  My, what my, my daughter just got a bracelet making kit.
• 1:02:22
  And so she's like all into the bracelet stuff.
• 1:02:24
  And in my head I'm like, well, I've got to learn how to make
• 1:02:27
  bracelets. Otherwise I can't teach her to
• 1:02:29
  make bracelets. So I've been like, I've been
• 1:02:31
  taking her little bracelet maker when she's not using it.
• 1:02:34
  And I'm, I'm just, I'm making bracelets and I'm like, OK, oh,
• 1:02:37
  this is really, oh, now, Oh, the pattern and all these things.
• 1:02:40
  And it's fun and an exciting way that I'm going, will I ever use
• 1:02:44
  this in any other way? Probably not.
• 1:02:46
  But there is a moment where maybe I see someone that makes
• 1:02:49
  them and I go, oh, oh, that's, that's a basket weave or oh,
• 1:02:53
  that's, that's a Chevron knot. Oh yeah, that's really
• 1:02:56
  interesting. And there's there's something
• 1:02:58
  about being curious enough to be connectors with other people.
• 1:03:03
  Randy, I've really enjoyed having you on the podcast.
• 1:03:05
  I have one more question here for you.
• 1:03:08
  But before we ask that question for all of you guys listening,
• 1:03:11
  if you love coffee, if you have an event coming up and you want
• 1:03:15
  to bring a good, not even a good an amazing coffee experience to
• 1:03:20
  your event here in the Pacific Northwest, Portland, I don't, I
• 1:03:24
  think you're all over the place here, right, Randy?
• 1:03:27
  Yeah, yeah, yeah. We we do have a global
• 1:03:29
  connection all over the country if necessary.
• 1:03:32
  So if you want a good coffee. I mean nationwide.
• 1:03:36
  Nationwide, global to come soon, hopefully, but if you want to
• 1:03:42
  bring coffee into your event and you want people to enjoy it, to
• 1:03:45
  have a great experience with someone who is serving high
• 1:03:49
  quality coffee at just a really great experience, go check out
• 1:03:53
  Intentional espresso. Not espresso, by the way, that's
• 1:03:57
  not how you pronounce it. Did you see it?
• 1:03:59
  His face like faded. He went white, he went ghost
• 1:04:02
  because we said the wrong word. Espresso.
• 1:04:05
  If you want to find out more about Randy and Intentional
• 1:04:08
  Espresso, you can go in the show notes here or you can go to
• 1:04:11
  www.intentionalespresso.com. Great place to go find out more
• 1:04:17
  on the show. We talk a lot about More Than
• 1:04:19
  before because that's the name of the podcast.
• 1:04:21
  But it really is about growth. It's about development.
• 1:04:23
  It's about being better today than you were yesterday.
• 1:04:26
  And so I'm curious for you, Randy, as you look into the
• 1:04:29
  future, as you continue to grow and you have this curiosity
• 1:04:33
  mindset, how would you encourage others to be more than before
• 1:04:37
  today, more than they were yesterday?
• 1:04:42
  Yeah, one, stop judging yourself.
• 1:04:46
  Yeah, ask questions. Find somebody that's doing
• 1:04:48
  something better than you and don't think of it as the
• 1:04:50
  competitor and think about somebody you can learn from and
• 1:04:53
  be open minded and definitely ask questions.
• 1:05:00
  So yeah, I that's that's simple. I love it.
• 1:05:04
  I was giving, I was giving you enough room to do whatever you
• 1:05:06
  wanted with that. So I.
• 1:05:07
  Know I was like, it's a very simple like I like simplicity
• 1:05:11
  too. Like keep it, you know, when I
• 1:05:13
  was younger, you know, here, keep it simple, stupid.
• 1:05:16
  I was like, yeah, that actually is really smart.
• 1:05:19
  And I was telling people that even employees that work me or
• 1:05:21
  my wife, I'm like if you can't create something that's simple
• 1:05:24
  and duplicatable, it's too complex.
• 1:05:26
  It's not worth. It's just going to burn you out,
• 1:05:30
  Yeah. So. 100% definitely.
• 1:05:32
  But yeah, definitely keep yourself curious and ask
• 1:05:34
  questions, man. If you try not to be annoying to
• 1:05:36
  that person, but like, you can clean off some really smart
• 1:05:40
  older people that have been there and done that.
• 1:05:41
  And they'll just say, hey, here's some ways that have made
• 1:05:45
  it work for me. And here's is where I failed.
• 1:05:47
  And even in their failures, you can be like, well, I want to do
• 1:05:50
  that. Maybe I'll tweak that a little
• 1:05:51
  bit. And I could succeed where they
• 1:05:52
  failed because they made those mistakes and I won't.
• 1:05:55
  But yeah, it is. Yeah.
• 1:05:57
  And you got to be humble about it.
• 1:05:58
  We don't know everything. I mean, I act like that
• 1:06:01
  sometimes. I feel like I know it all, but
• 1:06:02
  I'm like, no, I'm dumb in a humble way.
• 1:06:06
  So wait, that's a humble frag anyways.
• 1:06:10
  I'm so humble now. That's the ship.
• 1:06:13
  I love it so good. For all of you guys listening,
• 1:06:16
  make sure you go like this episode.
• 1:06:18
  Give us a comment, let us know. I want to know what your
• 1:06:21
  favorite coffee drink is because I love coffee.
• 1:06:24
  Randy loves coffee. We want to know what your
• 1:06:26
  favorite coffee drink is. Put it in the comment section.
• 1:06:28
  Let us know what your favorite coffee is.
• 1:06:29
  And hey, if you have an event coming up, make sure you go
• 1:06:32
  check out Intentional Espresso. Just a great company.
• 1:06:35
  He's doing some great stuff over there.
• 1:06:37
  So until next time, remember to be more, see more, and
• 1:06:40
  experience more than before.