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Prepaid Power Panic in Grayson | Lexington News
A major system glitch at Grayson Rural Electric Cooperative left prepaid customers powerless—literally and figuratively—during a heatwave, triggering panic among those reliant on electricity for life-saving medical equipment. With automated alerts and 10 AM disconnection deadlines, the outage meant no way to check balances or pay up, and one customer saw his usage spike from 41 to 599 kilowatts—blamed on a glitch. Residents with breathing machines feared losing power entirely, unable to contact the co-op for reassurance. The co-op apologized, admitting the outage lasted 90 minutes and…
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