Techniques for Handling People (Day 2 of 5)
Part 1- Techniques in Handling People
Don’t criticize, condemn or complain.
human nature doesn't admit fault
people get defensive and resent the critic
it takes patience, character and self control
“When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity"
Give honest and sincere appreciation.
it brings out the best in someone
must be sincere and not motivated
flattery is cheap praise and doesn’t help long term
“I have yet to find the person, however…
The skinny
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