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Hospitality Superstar Zack Oates Takes the Anti-Survey Approach to Customer Feedback
Zack Oates, the CEO of Ovation, is pioneering a new approach aimed at benefiting both businesses and their patrons. With a focus on simplicity and revenue generation, Ovation's innovative platform seeks to revolutionize the traditional survey model and reshape the landscape of customer feedback in the hospitality industry.
Watch the interview on Rooms for Seconds to learn about Ovation as the “anti-survey” tool, not serving customers, and how to elevate your ordinary.
Episode Links:
Ovation Online
Zack Oates Instagram
Zack Oates Twitter
Ovation Podcast
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