83 - The Founder Lesson That Every CEO Should Hear About Customer Feedback
What if your biggest growth opportunity wasn't your product—but your customers?
In this episode of The Breakout CEO Podcast, Jeff Holman sits down with Julie Tylman, Co-Founder and Co-CEO of Group Together, to discuss how relentless customer listening shaped every major decision in her company's journey.
Julie shares how a simple idea to simplify group gifts evolved into an international business, why their biggest product breakthroughs came from customer feedback—not founder assumptions—and how one bold decision during COVID accelerated growth and opened the door to the U.S. market.
She also…
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