What Technology Can't Fix

Banking Transformed with Jim Marous · Aug 18, 2026 · 50m

Lay a new core over a broken process, and the process just runs faster.

Darius Wise told his staff the credit union was not good at what it did. Red Rocks was coming off two years of net losses, a core conversion was underway, a merger had just fallen apart, and the board was turning over.

Darius spent two decades as a pastor before financial services. He joined Red Rocks as Chief Impact Officer, took the interim CEO seat during the worst of it, and returned the credit union to profitability within 11 months.

In this episode, we talk about what that took. Exiting a merger after staff had…