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Kaizen: The one meeting we've run religiously for 9 years

The Kaizen meeting is the one 90-minute block Mark McGraw has protected for nine years — and it's the reason his sales operation stopped running on firefighting. Most sales managers spend their week putting out fires, and the uncomfortable truth is that the same fires keep coming back. In this solo episode, Mark McGraw lays out three types of sales managers — the firefighter, the arsonist, and the fire marshal — and makes the case that your success and your sanity depend on which one you default to. The answer is a weekly Kaizen meeting: a blocked, recurring 90 minutes dedicated to constant…

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