Latest / Dealer Talk With Jen Suzuki
Why Some Service Advisors Make More Money Than Others - Gross Per RO Explained
If you're exhausted at the end of the day but your paycheck doesn't reflect the effort, this episode explains exactly why.
In this episode of Dealer Talk with Jen Suzuki, I'm kicking off a brand new service department performance series focused on helping service advisors and fixed ops leaders understand the metrics that actually drive income.
Today we're digging into one of the most important numbers in the service lane:
Gross Profit Per Repair Order
Many advisors judge their day by how busy they were, how many cars they wrote, how fast the line moved, or how chaotic the desk became.
But…
The skinny
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