Latest / Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders
147: Stop the Shift Show
Unleash the full potential of your customer service team and lead your business to new heights with Scott Greenberg, the acclaimed author, and former Edible Arrangements franchisee, as he shares his playbook for excellence in leadership.
On this episode of The Customer Service Revolution, prepare to change your understanding of team dynamics and customer experience as we explore Scott's path from motivational speaking to hands-on business ownership. With anecdotes from the aviation industry's latest service strategies to powerhouses like Disney and Chick-fil-A, we uncover what it means to…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.