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How a Carlow garden centre left buyers millions out of pocket

When Irish Times consumer affairs correspondent Conor Pope got an email last June about the non-delivery of garden furniture, he couldn’t have known that it would be the start of a deluge of similar complaints from hundreds of frustrated customers.

All had ordered from Rathwood, a family business, operating for more than 30 years that had grown into one of the biggest outdoor living retailers in the State. And all had received excuses about delays, supplier issues and new investors.

It has now been estimated that customers are owed in excess of €2 million and that the company, now in…

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