Latest / Bloomberg Intelligence / Chewy Shares Slump as Executives Say Consumers Remain Pressured
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- 0:23Speaker 7: Hi, it's Carlos Fulham, Paul Sweeney, live here in our
- 0:26Speaker 7: Bloomberg Interactive Brokerage Studio, streaming live on YouTube as well here. Earnings,
- 0:31Speaker 7: still earnings season. Chewy for our pet lovers out there. Shares,
- 0:36Speaker 7: they fell as much as 10 percent, the most since
- 0:38Speaker 7: 2025 after the pet supply company forecast a sequential decline
- 0:43Speaker 7: in gross margin for the third quarter due to a
- 0:45Speaker 7: timing shift.
- 0:47Speaker 8: That's not good.
- 0:47Speaker 7: Diana Rossetto-Pena joins us here. She's a consumer staples analyst
- 0:50Speaker 7: for Bloomberg Intelligence. What's going on with Chewy? Because I
- 0:53Speaker 7: see the Chewy boxes all over the place. They're getting deliveries.
- 0:56Speaker 8: Yes.
- 0:57Speaker 4: So for the quarter, it was, you know, the headlines
- 1:01Speaker 4: were strong. But if you look under the hood, a
- 1:04Speaker 4: lot of it was timing and, you know, acquisitions that
- 1:09Speaker 4: fed into the growth. You know, shorter term, they expect
- 1:15Speaker 4: some challenges. They think that the industry is not necessarily growing.
- 1:20Speaker 4: They are growing at a higher pace than the overall industry,
- 1:25Speaker 4: and they are taking share. But it seems that they
- 1:28Speaker 4: were a little bit downbeat from the call, particularly with consumer,
- 1:32Speaker 4: how restrained they are, which is, you know, something that
- 1:35Speaker 4: we have seen.
- 1:36Speaker 7: So what does a pet consumer do when a pet
- 1:38Speaker 7: consumer is... constrained a little bit. Like for us, for humans,
- 1:43Speaker 7: maybe we'll trade down from a brand to a store
- 1:46Speaker 7: kind of thing.
- 1:48Speaker 8: Owners do the same thing?
- 1:49Speaker 1: Well, they do in a certain place.
- 1:52Speaker 4: For the main course, if you want to say that,
- 1:56Speaker 4: or the main meal, they tend to stick to the
- 1:58Speaker 4: same brand, which is why packaged food companies invest heavily
- 2:03Speaker 4: on becoming the main meal for the pets and get
- 2:08Speaker 4: them early. But everything else is up for debate. So
- 2:13Speaker 4: you're talking about snacks, you're talking about treats, well.
- 2:16Speaker 1: treats.
- 2:17Speaker 4: You're talking about discretionary items.
- 2:19Speaker 1: All of those.
- 2:20Speaker 8: Things are up for play.
- 2:21Speaker 4: And that has been something that we have seen in
- 2:24Speaker 4: the past year. And we think this is going to
- 2:27Speaker 4: probably continue for the remainder of the year.
- 2:30Speaker 8: Does Chewy do pet insurance?
- 2:32Speaker 4: They do, but they have, you know, it's all in
- 2:34Speaker 4: competency on like vet care. Right now they're focusing more
- 2:37Speaker 4: on clinics and physical clinics. They're aiming for about 60
- 2:42Speaker 4: by the end of the year. And it seems that
- 2:45Speaker 4: that has been a little bit of a better alternative
- 2:50Speaker 4: for them.
- 2:50Speaker 8: It seems to be working. All right.
- 2:52Speaker 7: Here's your note, which I'm not really sure, but I
- 2:55Speaker 7: think you can explain it to me, I'm sure. Growth
- 2:57Speaker 7: is increasingly a spend per pet story. Not a pet
- 3:00Speaker 7: population story. Is that kind of a remnant of the
- 3:04Speaker 7: pandemic or something, when it was just a play on
- 3:06Speaker 7: the growth of more people owning dogs, I guess?
- 3:09Speaker 8: Exactly.
- 3:10Speaker 4: And going back to Chewy, they have mentioned that, for example,
- 3:15Speaker 4: given how... difficulty economy has become, real estate obviously is
- 3:22Speaker 4: being challenged. So cats are better pets for smaller dwellings
- 3:27Speaker 4: compared to dogs. And that is, you see a trend
- 3:30Speaker 4: that drives that. And also, we see greater spending on
- 3:38Speaker 4: per pet rather than a growth in pet population. Per Chewy,
- 3:44Speaker 4: the population has stabilized. Surrendering and adoption seems to be
- 3:50Speaker 4: levels close to historical averages, I will say. But the
- 3:55Speaker 4: play here is more on the spending per pet.
- 3:59Speaker 8: I can't believe I'm asking this question.
- 4:04Speaker 7: What's the different growth trajectories of cats versus dogs in
- 4:08Speaker 7: terms of the revenue for Chewy?
- 4:10Speaker 4: Yes. So basically, obviously, you know, the industry is mostly
- 4:16Speaker 4: dog driven, but cats are, you know, anything related to
- 4:19Speaker 4: cats are starting to show greater growth than dogs. You're
- 4:24Speaker 4: talking about treats, you're talking about main food. And it's
- 4:28Speaker 4: because we're seeing a slight better population growth in cats,
- 4:32Speaker 4: at least in the United States, compared to dogs. And
- 4:35Speaker 4: like I said, it's mainly because people tend to think
- 4:39Speaker 4: that cats are less expensive to maintain.
- 4:42Speaker 2: Are they?
- 4:43Speaker 8: Yes, they are.
- 4:44Speaker 4: Okay. you know, I would say like, you know, about
- 4:47Speaker 4: two thirds of what, you know, you spend on a dog, but,
- 4:51Speaker 4: and they also tend to do well in smaller, you know, Houses.
- 4:58Speaker 8: Exactly. Is Chewy a global company or are they just U.S.? No,
- 5:02Speaker 8: they're just U.S.
- 5:03Speaker 4: They have started going into Canada. They're, you know, doing
- 5:07Speaker 4: some groundwork there. They haven't updated in a couple of
- 5:12Speaker 4: quarters in terms of like the status of that. But yeah,
- 5:16Speaker 4: they seem to be focused more on the U.S.
- 5:18Speaker 7: So for the industry, I know you guys do a
- 5:20Speaker 7: lot of industry level work. The pet industry industry. Is
- 5:25Speaker 7: it growing? Have we seen our great times during the
- 5:30Speaker 7: pandemic and that's it?
- 5:31Speaker 8: Have we reset? What's going on?
- 5:32Speaker 4: No, we actually published our deep dive today along with Chewy.
- 5:37Speaker 4: We try to time it very well. And we think
- 5:41Speaker 4: over the next 10 years, we will probably see the
- 5:44Speaker 4: global pet industry growing to $ 645 billion by 2035. Globally, yeah, 67%.
- 5:53Speaker 4: compared to 2025 levels. And U.S. spending would probably reach
- 5:59Speaker 4: $ 250 billion by then.
- 6:00Speaker 3: Okay.
- 6:01Speaker 8: Aside from Chewy Eats, who are the public plays for this?
- 6:05Speaker 1: So we're talking.
- 6:05Speaker 4: About the big food companies. You have General Mills, Smucker, Nestle,
- 6:11Speaker 4: smaller pure play like Fresh Pet in the U.S., obviously
- 6:15Speaker 4: on the retail side. Amazon is a big online player.
- 6:21Speaker 4: You know, Chewy, obviously. You have Petco. You have PetSmart,
- 6:24Speaker 4: which is, you know, a private company. Yeah, so it's
- 6:28Speaker 4: everything that, you know, what you want to spend on.
- 6:32Speaker 1: Stay with us. More from Bloomberg Intelligence coming up after this.
- 6:39Speaker 5: You're listening to the Bloomberg Intelligence Podcast. Catch us live
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- 6:49Speaker 5: you get your podcasts or watch us live on YouTube.
- 6:52Speaker 8: Let's get back to earnings. Jersey Mike's recently came public here.
- 6:59Speaker 7: It has become a really, really big chain across the
- 7:03Speaker 7: country and they want to get bigger.
- 7:04Speaker 8: They want to go to the UK and all this
- 7:06Speaker 8: kind of stuff.
- 7:06Speaker 7: So had an IPO recently. They reported some numbers here.
- 7:09Speaker 7: Let's check in with Michael Halen. He covers all the
- 7:11Speaker 7: restaurants for Bloomberg Intelligence. Mike, talk to us about Jersey Mike's.
- 7:15Speaker 7: What did we learn with the most recent report?
- 7:20Speaker 6: It being their first earnings release, we learned a lot.
- 7:25Speaker 8: The stock's trading up.
- 7:26Speaker 6: I think it was up 6%, 7% the last time
- 7:28Speaker 6: I checked. There's a few things going on there. First
- 7:31Speaker 6: of all, they guided higher than consensus. They're looking there
- 7:34Speaker 6: for three The 4% same-source sales in the second half
- 7:38Speaker 6: driven mostly by transactions. That would be an acceleration of
- 7:41Speaker 6: their second quarter growth. They're increasing the marketing spending. They're
- 7:46Speaker 6: going to do some more in-game ads with the NFL.
- 7:51Speaker 6: They're doing digital marketing, which they hadn't done before. This
- 7:55Speaker 6: should attract Gen Z consumers into the brand. They're bringing
- 7:59Speaker 6: back Mike's Hot Sub, which tends to help dinner business.
- 8:03Speaker 7: Yeah.
- 8:06Speaker 6: So they definitely have some initiatives in place. They also
- 8:09Speaker 6: talked about some longer-term initiatives.
- 8:11Speaker 8: One of them is catering.
- 8:14Speaker 6: On average, they're doing about 3% of sales, but they
- 8:18Speaker 6: have stores doing 10%, and they think 10% is achievable
- 8:23Speaker 6: for the entire system. And then another interesting one they
- 8:27Speaker 6: mentioned was late night. They didn't talk about doing more LTOs.
- 8:31Speaker 6: They're going to continue with this pace of about three
- 8:33Speaker 6: limited time offers a year.
- 8:35Speaker 8: But they said they could expand into late night.
- 8:37Speaker 6: Their stores are open until nine. But as they do
- 8:40Speaker 6: more digital business, late night could be more attractive. And
- 8:44Speaker 6: so I think that one was one that people may
- 8:48Speaker 6: not have been expecting and could create same store sales
- 8:53Speaker 6: growth in 2027 and beyond.
- 8:54Speaker 3: Right. Okay, so there are a lot of initiatives that
- 8:58Speaker 3: are working here at Jersey Mike's, but like every other
- 9:00Speaker 3: food company or restaurant company, they still have to contend
- 9:04Speaker 3: with rising costs.
- 9:05Speaker 1: Did they say anything about that?
- 9:08Speaker 6: Well, listen, in my opinion, Jersey Mike's is kind of
- 9:14Speaker 6: a sector style that clients, if they want to be
- 9:16Speaker 6: in restaurants, should be in. It's unique because it's fast casual,
- 9:20Speaker 6: but they're 99% franchised, right? So They're seeing pretty solid growth,
- 9:27Speaker 6: very strong net unit growth, more than 8%. Same-star sales
- 9:31Speaker 6: are going to accelerate back to 3% to 4%, and
- 9:33Speaker 6: we think management is sandbagging a little bit.
- 9:37Speaker 8: So there's really strong, attractive growth here.
- 9:39Speaker 6: They're 99% franchised, so they're not footing the bill for
- 9:44Speaker 6: the higher.
- 9:45Speaker 8: Food and labor costs. Yeah, the franchisees are.
- 9:47Speaker 6: The franchisees are, and this makes Jersey Mike's pretty unique.
- 9:52Speaker 6: All the other fast casual chains we cover... own their stores,
- 9:55Speaker 6: operate their stores, and so they get hit with the
- 9:58Speaker 6: higher food costs.
- 10:00Speaker 1: Stay with us. More from Bloomberg Intelligence coming up after this.
- 10:07Speaker 5: You're listening to the Bloomberg Intelligence Podcast. Catch us live
- 10:11Speaker 5: weekdays at 10 a.m. Eastern on Apple CarPlay and Android
- 10:14Speaker 5: Auto with the Bloomberg Business App. Listen on demand wherever
- 10:17Speaker 5: you get your podcasts or watch us live on YouTube.
- 10:20Speaker 8: All right, let's switch gears. Let's get to the business
- 10:23Speaker 8: of sports.
- 10:24Speaker 7: Randall Williams comes strutting in here with his Tennessee Titans
- 10:27Speaker 7: jersey on.
- 10:28Speaker 8: I don't know where that comes from.
- 10:29Speaker 2: Oh, man.
- 10:30Speaker 7: Really?
- 10:31Speaker 8: Steve McNair.
- 10:32Speaker 1: Exactly.
- 10:32Speaker 7: Aaron McNair.
- 10:33Speaker 8: I want to talk to you, Randall. It's the beginning
- 10:36Speaker 8: of the NFL season. It's kickoff day.
- 10:38Speaker 7: We just renewed Goodell for another four years, so he's
- 10:42Speaker 7: going to become even wealthier.
- 10:43Speaker 8: Good for him.
- 10:44Speaker 2: Probably a billionaire by the end of it.
- 10:46Speaker 4: Yep.
- 10:47Speaker 8: Here's the big thing. When are they going to add
- 10:49Speaker 8: an 18th game? I think it remains to be seen.
- 10:52Speaker 2: I mean, the NFL began talking about this, I would say,
- 10:56Speaker 2: probably around 18 months ago. And it was under the
- 11:00Speaker 2: assumption that this was going to happen, in large part
- 11:02Speaker 2: because former union executive director Lloyd Howell said, who doesn't
- 11:05Speaker 2: love more football? And so if you're the league office,
- 11:08Speaker 2: you're like, oh, they're ready to negotiate. Lloyd has since
- 11:11Speaker 2: been dismissed for a bunch of different things, including strip
- 11:13Speaker 2: club visits, as well as misuse of union funds. And
- 11:17Speaker 2: so since Lloyd's dismissal, they had an interim executive director.
- 11:21Speaker 2: Now the current executive director is J.C. Tretter.
- 11:24Speaker 4: J.C.
- 11:24Speaker 2: Is currently going on a tour tour. around all 32
- 11:28Speaker 2: clubs to gather information as to how players feel about it.
- 11:31Speaker 2: But the union has been in no position to negotiate
- 11:34Speaker 2: a CBA early, therefore being able to add an 18th
- 11:38Speaker 2: game if the players want to at all.
- 11:40Speaker 1: I mean, even a 17th game is really... difficult for
- 11:43Speaker 1: a lot of the players.
- 11:44Speaker 3: I mean, it's great for the NFL because of the
- 11:46Speaker 3: media rights, but everyone's kind of grumbling about that because
- 11:49Speaker 3: it's difficult to recover from the game before you have
- 11:52Speaker 3: to get ready for the next one.
- 11:54Speaker 5: Yeah.
- 11:54Speaker 2: The NFL voted to add another game years ago. I
- 11:57Speaker 2: want to say six years ago. And that was a
- 12:01Speaker 2: very tight vote in large part because of the fact
- 12:03Speaker 2: that all of the things you mentioned, it's a grueling season.
- 12:06Speaker 2: This is one of the highest contact sports that isn't
- 12:09Speaker 2: a combat sport. And the interesting thing about this is
- 12:13Speaker 2: that evidently the players chose money. They chose money in
- 12:16Speaker 2: years ago when they added this 17 game. And the
- 12:18Speaker 2: question is, will they do it again? And the owners
- 12:20Speaker 2: are betting that they will.
- 12:22Speaker 8: I bet they will as well because you have to
- 12:24Speaker 8: expand the rosters then. So that means more jobs for
- 12:27Speaker 8: football players, more money.
- 12:29Speaker 2: It remains to be seen what the players are going
- 12:31Speaker 2: to ask for. I had a couple sources tell me
- 12:34Speaker 2: that they could want additional roster spots, a higher increase
- 12:38Speaker 2: in revenue share, another bye week, and not having as
- 12:42Speaker 2: many mandatory off-season obligations that they have to show up for.
- 12:46Speaker 8: And where you want to get to is have the
- 12:48Speaker 8: Super Bowl on Friday What is it? Martin Luther King's?
- 12:52Speaker 8: It's President's Day. President's Day.
- 12:54Speaker 2: And so this year it's happening. So there's someone who's
- 12:56Speaker 2: going to look at a calendar and say, oh, well,
- 12:58Speaker 2: it falls on President's Day this year. That is not typical.
- 13:01Speaker 2: Next year in 2028, it'll go back to the regular schedule.
- 13:04Speaker 8: Because a lot of people out there say. the day
- 13:07Speaker 8: after the Super Bowl should be a national holiday.
- 13:09Speaker 3: It pretty much is an unofficial national holiday with a
- 13:11Speaker 3: lot of people not showing up to work. And a
- 13:13Speaker 3: lot of school districts have kind of planned around that,
- 13:15Speaker 3: giving kids the day off and calling it like a
- 13:18Speaker 3: planning day.
- 13:19Speaker 2: It is a brilliant media strategy for Roger Goodell to
- 13:21Speaker 2: get out there and say all of this because... Of
- 13:24Speaker 2: all the things you mentioned, there are a bunch of
- 13:25Speaker 2: people who are like, matter of fact, I do like
- 13:27Speaker 2: this idea. Not thinking about, of course, the toll that
- 13:30Speaker 2: it takes on players.
- 13:32Speaker 8: And so we'll see.
- 13:33Speaker 2: But all of the things you mentioned are top of
- 13:36Speaker 2: mind for the NFL. But if the union is not
- 13:38Speaker 2: ready to go to the bargaining table, then there's nothing
- 13:40Speaker 2: they can do except for wait until the current CBA expires.
- 13:43Speaker 1: Okay, so nothing's going to happen immediately.
- 13:46Speaker 3: What we do know that's happening immediately is Live Golf
- 13:49Speaker 3: has filed for bankruptcy protection, and we don't know what
- 13:52Speaker 3: the future looks like. Just get us up to date
- 13:54Speaker 3: here on this renegade golf league that spent a lot
- 13:57Speaker 3: of money, made a big splash.
- 13:58Speaker 1: And I don't know, does it quietly go away now?
- 14:01Speaker 8: I think live golf.
- 14:02Speaker 2: Will be remembered as one of the biggest disruptors in
- 14:05Speaker 2: sports history. And evidently, they had the plug pulled early
- 14:09Speaker 2: on what Piff was spending on them, which is in excess.
- 14:13Speaker 8: Of $ 5 billion.
- 14:14Speaker 2: And they weren't expecting them to stop fueling the rocket ship.
- 14:18Speaker 2: And now they've had to deal with trying to raise
- 14:21Speaker 2: some of that money. And as people look at sort
- 14:23Speaker 2: of how their business has grown, people just did not
- 14:27Speaker 2: see enough returns in terms of being able to invest
- 14:30Speaker 2: in this. Now, of course, live has a partner that
- 14:33Speaker 2: they say is going to help finance him and help
- 14:35Speaker 2: get them above water for Live 2.0. But it really
- 14:38Speaker 2: does remain to be seen if this league is going
- 14:41Speaker 2: to live beyond 2027 when they will make their return
- 14:44Speaker 2: in their new iterations.
- 14:46Speaker 6: Yeah.
- 14:46Speaker 7: It's, I don't know, as a lifelong golf fan and a,
- 14:49Speaker 7: an observer of the business of that sport, I don't
- 14:51Speaker 7: see it.
- 14:51Speaker 8: At all, but yeah, real quick. Have you enjoyed the
- 14:54Speaker 8: U S open? Love it. Love it.
- 14:56Speaker 2: My only thing is I'd like to watch Ben Shelton.
- 14:58Speaker 2: I'd like to watch Carlos Alcaraz, but I know when
- 15:01Speaker 2: the match is starting, right. As I'm getting ready to
- 15:03Speaker 2: go to bed and I'm waking up in the middle
- 15:05Speaker 2: of the night and it's still on, that's a problem.
- 15:06Speaker 8: Yeah, it is. It's a problem. And it's, Like all
- 15:09Speaker 8: the tournaments, the slams, they always do this. We've got
- 15:12Speaker 8: to find– it can't be good for media.
- 15:14Speaker 2: It can't be good for media rights.
- 15:16Speaker 8: No, and it can't be good for the players either. Oh, no,
- 15:18Speaker 8: there's no way.
- 15:19Speaker 1: It feels like it's gotten too big for itself.
- 15:21Speaker 2: They've accepted a lot of different people in there, and
- 15:24Speaker 2: I just don't– I can't imagine anybody wants to be
- 15:26Speaker 2: leaving Arthur Ashe at 3.30 in the morning.
- 15:29Speaker 8: I'm a day session person. I find that day session.
- 15:31Speaker 1: Is– What is tennis after all? You usually watch it
- 15:34Speaker 1: in the daytime.
- 15:35Speaker 2: There's no sport that I attend where I'm waking up
- 15:38Speaker 2: really super early in the morning.
- 15:40Speaker 5: This is the Bloomberg Intelligence Podcast, available on Apple, Spotify,
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